The Hyde Group Reviews 1,204

The Gentleman was very polite and helpful, and sorted out a couple of windows ,but there is another window handle loose again. And he looked at the lock on front door but couldn't see a problem from t... See more

Plumber attended a leak on the 2/10/24 had to purchase a new mixer tap all went well but another leak happened under the sink, he came back and fixed it. The second plumber that attended did go above... See more

The service was good. I was contacted before the engineer arrived to make sure I was at home. didn’t clean up after himself but overall I’m happy with the service.

As a first time buyer I’ll be the first to admit I was clueless with the process and was overwhelmed. However, the team were amazing, specifically Ann McGarry. She was incredibly patient, knowledgeabl... See more

I was happy with my new fence but the only problem is that they left the old fence in the garden and they said that somebody from Hyde will come and remove it I need it out as soon as possible for hea... See more

The men where kind explain to what they were going to do. I put down the dust sheets on the ground and just got on with their work I cleaned up when they finished but only places where they can get... See more

Never in a million years did I think I’d be writing a review after purchasing my first home, but here I am thanks to Nadia. She has been amazing from the very start, from my first visit, where she... See more

The electrician who came on the 7th October 2025 was polite and left a clean and tidy job after fitting a new kitchen fan .

The electrician, friendly & helpful came on time, fixed the faulty bulb. The work beautifully done & the light in normal mode now.

Hyde were very good with the initial booking and follow up. The plasterer did a good job with the ceiling, he was tidy and communicated during the work

We’ve had a fantastic experience moving to the estate, and I can’t speak highly enough of how smooth and effortless the process was—thanks entirely to Ann. She’s not only incredibly helpful and effi... See more

We moved into a Hyde complex three months ago and couldn’t be happier with our experience so far. From start to finish, the entire process was smooth, stress-free, and handled with the professiona... See more

Shenka and gary have been amazing. Shenka has made buying our house a pleasurable experience and had minimal stress! Always been so friendly and professional and was so patient and brilliant with t... See more

After 6 weeks without heating and hot water.....Craig and Brian helped restore my sanity. Craig was 6th gasman to visit and attempt to fix the boiler......he decided that the 'motherboard' was the pro... See more

We recently bought our first home with Hyde and naturally we were a bit unsure of the process. Our Hyde representative, Shenka, was so helpful in guiding us through all the steps and was always on h... See more

The electrician that turned up to carry out the repair was extremely polite, and within a short period of time found the problem and fixed it there and then, you couldn't ask for a better service, A... See more

The sales team was excellent, especially Nadia Wilkinson in the Sittingbourne office. She was so supportive from the day we inquired to the day we completed. She always responds quickly to any concern... See more

A special thanks to Priya Sharma for her tremendous assistance in securing my new flat. Priya’s support and guidance were crucial, and she went above and beyond to make sure everything was perfect... See more

At first the repair man didn’t turn up and I was very upset but after a phone call conversation the next day I got someone else and he was brilliant and new his job He didn’t mess about to kill time... See more

The appointment was easy to make and the operative was friendly and helpful. No fuss. The job was finished within half an hour and he explained what the problem had been.

I was blessed to meet Ann Mcgarry the lady in the sales office at Hyde Spring Acres. She gently guided me, a technophobe, through each step of the process of buying with shared ownership. She didn't o... See more

Great service, job was brought forward a couple of weeks and the contractors were very friendly and talkative, they explained everything we needed to know and answered questions. The job itself was ca... See more

I am happy with the level of repair work that was carried out inside of my property. The workman was knowledgeable, polite and respectful.

So after many years of having shix windows! And cold winters, hyde fnally decided to send a rep! And measure all the windows and doors for us to finally have decent windows and doors!. WELL!!!! Thay... See more

Repair was dealt with quickly. Which was brilliant as the water wasn't just dripping. New part needed. Repair gentleman easy to talk to, friendly. He knew exactly how to solve the issue. He deserves... See more

Got plumber within couple of hours for leaking toilet. Fixed and then came back to do more work as had spotted another problem. Pleased that most Hyde repairers are now directly employed.

Derek the electrician is brillliant always smiling and get jobs done. Regarding window replacement in Block. Guys from Angluan windows top - notch too. Disappointing however the mould issues in p... See more

From booking the appointment and completing the repair was the quickest I have ever received from Hyde. The guys who completed the repair were very nice and well mannered, they even cleaned after the... See more

Excellent carpentry repair work . The trades person was highly skilled with a friendly & positive , “ can do “ attitude . Brilliant service , very impressed !

In the very stressful time of moving home, every bit of help matters. From the start, the Sales Team – Jane and Nick – made me feel as though they were holding my hand and guiding me through every st... See more

First class repair, polite and very professional. Turned up nice and early. The booking staff know their job and booked me in really quickly. I’m very happy with the whole experience.

A great improvement compared with the past. Strange thing is that it has taken your operative about an hour to resolve what previous plumbers from your organisation couldn't resolve in 3 years.

Because getting through to book the appointment was easily accessible and the follow up information on the time scale to the completion of my order was prisms. I was totally satisfied with the service... See more

I have to congratulate Hyde Group on Paula, their amazing customer service case handler that helped to sort out a complicated broken stair lift repair. Paula listened and was polite, understanding... See more

It was good, but the damp has come back through the wall , they painted it white it now has brown stains which appeared a few days one the wall had dried

The hyde maintenance person was very polite and explained everything cle.arly Was also very tidy and respectful after jo was completed, Very happy with the service and the work that was carried out.... See more

I was extremely impressed how punctual he was at attending the property. Did an excellent job. Wasn’t rude very positive and charming.

My experience was so great i had trouble sleeping that night, i urge all residents to have the same experience. Thank you for letting me share this.

The repair was completed quickly and professionally I was very leased

Would be good if a repair job was completed, still waiting for the repair people to return and finish. They were supposed to be here today (19 Aug)

Although a repair was effected, I have not been told whether or not it was fully completed and that I could use the kitchen sink as normal.

The technician was polite and explained the process. He gave instructions how to use the new fixing as well.

Great service, plumber arrived on time and notified me that he was on his way.

Engineer did a very good job. He cleaned perfectly after completing the job. He was also on time He was excellent.

Gentleman was respectful and did his job to perfection.

Done a very good job. Light and respectful.

Happy with the Gentleman that did the work

Excellent job done