Roomies is an excellent source of potential tenants without breaking the budget. I will return to this resource when I open my next location. 

Very user friendly, excellent way to meet and view people's criteria, easy to communicate through the site, and allows you to see your matches. 

What an absolute disgrace Lowther Homes !

I sold my property and I am in credit, I have been chasing up this credit non stop via phone calls & emails.

You then have a cheek to send me a quarterly bill for a property I have sold ! Once again I then need to make phone calls and emails about this also!

You are quick off the mark when you want the money but when trying to get your own refund you drag your heels. Funny thing is they supposedly but my refund throw as a “ faster payment “ and still hasn’t been done !!

You have until Thursday this week which has been ample time for my refund and if not I will contact the Ombudsman.

Really happy with Outpost! Great products, fast shipping, and excellent customer service

The bed's are horrible. They also promised to return my deposit maximum two months after processing that you left the apartment. (which is already ridiculously long). Three months have passed and I still didn't receive my €800 back. The customer support is horrible, the main co-worker Karen never follows up on the agreements you make with her. I had close to ten other issues with her and the agency which I'm not going to elaborate on. They owe me €800 and I can't reach them by phone and e-mail.

Tell people upfront you have to pay to receive message, it is free to list but not worth it, I ended up deleting without any contact with potential roommates

To be clear this positive review is not for Rooftop per se.   In the past I have found them to be unprofessional, hostile and even cruel!  However, I have recently had dealings with a lady called Kelly on repairs and cannot praise this lady enough.   She offers customer services how it used to be; with care, regard and proficiency.   Kelly, if you ever read this, thank you for all your help.  Not only are you a ray of sunshine to speak to you are efficient and capable.   You are an absolute credit to Rooftop and if all of their staff were like you all of these negative reviews on this site would not exist.   Truly Kelly, thank you so much.  You're a darling and we wish you all the health and happiness for your future. 

Huge thanks to Emil — thanks to him, I found my apartment in Manhattan in less than a week. It's right in the neighborhood I was looking for, and the place is really well set up. I wanted to leave this review because I honestly don’t understand the negative ones — every time there’s an issue, they respond within the hour and take care of everything. Thanks again, Emil — I absolutely recommend him 100%!

Although I am not connected with Clarion I needed their assistance with clearing rubbish deposited by their tenant.  Initial response was from Cherie.  She was excellent and passed on my situation to the relevant person.  That person was Carol Hayes.  Carol responded very quickly indeed and although it has taken time to resolve she has remedied the issue.  I and the other involved parties are satisfied with the action taken by Clarion.  Thank you. 


As usuall they mess up the bathroom when fixing a leak in the loft and you ask them to fix the toilet and landing paint work, they come round and do half the job. say they are coming back to finish and do not. when you ask the council to finish the job you have to take photo to prove your telling the truth.
Get the job done in the first place and stop wasting people time

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