Hgv Driver Training Centre Reviews 1,254

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, helpfulness, and patience. Consumers highlight the team's efficiency and professionalism in arranging training and tests, contributing to a smooth and well-organized learning process. People also appreciate the clear and concise instructions provided throughout their HGV training journey. The positive sentiment extends to the service provided, with reviewers noting the ease of the booking process and the accessibility of helpful online materials. Customers value the regular communication and guidance received at each step, making the entire experience less stressful. The instructors are commended for their experience and ability to simplify complex concepts, ensuring trainees are well-prepared for their tests.

Based on these reviews

Rated 5 out of 5 stars
Verified

Highly recommend the HGV Driver training centre! They made the process of getting my licence feel seamless and easy to follow. Every member of the staff was kind, patient, and helpful, making what cou... See more

Company replied

Rated 5 out of 5 stars
Verified

Thank you driver training centre for taking the time and effort to teach a complete rookie the skills needed to be a competent driver. From start to finish you have been helpful, friendly and knowledg... See more

Company replied

Rated 5 out of 5 stars

Great experience with this company! We wanted to put one of our van drivers through his 7.5T license. I contacted HGV Driver Training Centre and they were extremely helpful, from quoting stage,... See more

Company replied

Rated 5 out of 5 stars
Verified

This is writing from my heart I would like to thank you so much for wonderful support and training provided by you That was really very helpful to my career now And really happy to share that... See more

Company replied

Rated 4 out of 5 stars
Verified

So they booked me in within 2 weeks and got my retest done fast. Speed of everything was great, listened to location preferences and communication between bookings mostly good. Only reason it’... See more

Company replied

Rated 4 out of 5 stars
Verified

All staff very friendly and point you in the right direction when you need more theory revision to look through. Don’t hound you with meaningless phone calls and let you continue your journey you... See more

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Rated 5 out of 5 stars
Verified

Good communication and it was helpful that the team managed everything really well. Made the process nice and smooth - thank you very much.

Company replied

Rated 5 out of 5 stars

A friend directed me here, turned out, hes a friend in deed. They are super friendly, reassuring and highly professional here. The lessons and topics have been made super easy. My confidence has incre... See more

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Rated 5 out of 5 stars
Verified

From the very beginning, the team were incredibly informative and supportive. Communication was excellent throughout — they were always just a phone call or email away whenever I had questions... See more

Company replied

Rated 5 out of 5 stars
Verified

I passed my Class 2 in 2024 and my Class 1 in 2025. The training was excellent, with supportive instructors and well-structured lessons that built my confidence step by step. The vehicles were well lo... See more

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Rated 5 out of 5 stars

I'm happy to say that your services are top notch and your team kept me updated on every step.During my practicals I had the opportunity to meet amazing people.Paul, Alex and Andy were my instructor... See more

Company replied

Rated 5 out of 5 stars

Really happy with my experience here. The whole process was simple and easy to follow. They gave me access to helpful online material for the theory tests, which made studying much less stressful. T... See more

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Rated 5 out of 5 stars

I’m currently partway through my HGV driver training with HGV Driver Training Centre, and I’m really pleased with the support I’ve received so far. The team has been helpful, professional, and always... See more

Company replied

Rated 5 out of 5 stars
Verified

Absolutely brilliant experience! The whole process was really quick and easy from start to finish. The team was professional, friendly, and always ready to help with any questions. I felt fully suppor... See more

Company replied

Rated 5 out of 5 stars
Verified

The entire team are friendly and efficient, gave great advice and were on hand throughout the entire process. A special mention for Carolyn who could not have been more helpful.

Company replied

Rated 5 out of 5 stars

Really happy with my experience here. The whole process was simple and easy to follow. They gave me access to helpful online material for the theory tests, which made studying much less stressful. The... See more

Company replied

Rated 5 out of 5 stars

I started my Hgv Class 1 Driving Course with HGV training in August 2024. I'm so happy with all the training packages and online support which I was given by the coaching staff. I managed to pass all... See more

Company replied

Rated 5 out of 5 stars

Really happy with my experience here. The whole process was simple and easy to follow. They gave me access to helpful online material for the theory tests, which made studying much less stressful.... See more

Company replied

Rated 5 out of 5 stars

The guidance is clear and concise, help is always available and just a call or message away. The process is made simple by the people dedicated to getting you through it. I worked with Darren and he w... See more

Company replied

Rated 5 out of 5 stars
Verified

MYSELF AND MY DAUGHTER HAVE JUST COMPLETED OUR HGV CAT C COURSE AND TEST BOTH PASSED THE TRAINING WAS VERY GOOD . THE FOUR DAYS TOOK GREAT CONCENTRATION . BOTH INSTRCTORS WERE BRILLIANT... See more

Company replied

Rated 5 out of 5 stars

James Troughton from HGV Driver Training Centre has been brilliant, very helpful and explained the process really well. He has also kept in touch throughout the whole process giving it a personal... See more

Company replied

Rated 5 out of 5 stars

I’ve just started my HGV training journey with The HGV Driver Training Centre, and so far, it’s been a really smooth and positive experience. The sign-up process was quick and easy, and everyone I’ve... See more

Company replied

Rated 5 out of 5 stars

I enrolled about 4 weeks ago & the Hgv Driver Training Centre give you all the material you need. Step by step instructions throughout, helpful and polite staff on request when needed. Jamie in partic... See more

Company replied

Rated 5 out of 5 stars

I’m currently partly through my HGV training, coming up to my theory test, the resources that I’ve been giving are very easy to use, helping me understand each part of my theory as well as practical.... See more

Company replied

Rated 5 out of 5 stars

Very responsive team and they are so friendly and kind and will deal with any issues immediately! They helped me pass my HGV course and I’m so happy went with HGV driving training center will highly r... See more

Company replied

Rated 5 out of 5 stars

At the start to my journey as a HGV class 1 driver, being a dairy farmer from the age of 16 I’ve always liked the transport side to the buisness while enjoying driving, I got in contact with Jamie to... See more

Company replied

Rated 5 out of 5 stars

Lukas was an excellent instructor for my HGV Class 1 practical training. He’s patient, knowledgeable, and explains everything clearly, making even the tricky manoeuvres easy to understand. He gave me... See more

Company replied

Rated 5 out of 5 stars
Verified

⭐️⭐️⭐️⭐️⭐️ I’m so happy with my experience at the HGV Driving Centre! They guided me through every step of my journey to pass my Category CE driving test. The entire team was incredibly respectful, r... See more

Company replied

Rated 5 out of 5 stars
Verified

Just passed my Class 1 HGV.Thanks to the team at HGV Training Centre.Big shoutout to Darren,super helpful and supportive all the way through. Made the whole process way less stressful. Highly recommen... See more

Company replied

Rated 5 out of 5 stars

I have not yet started having lessons, but the whole registration process went really smooth. I have registered through Amazon Career Choice and the whole process was very easy to follow and I have go... See more

Company replied

Rated 5 out of 5 stars
Verified

I booked module 2 and 4 after coming out of the army so I didn’t lose my qualification. I’ve had no negative experience with them and they respond to calls and emails in a timely manner, training... See more

Company replied

Rated 5 out of 5 stars
Verified

My experience was really good I got the support I needed and whenever there was a problem it was sorted very quickly and efficiently not a bad word to say

Company replied

Rated 5 out of 5 stars
Verified

Booked my Class 1 licence with them as an intensive 1 week course. They booked me in with a very good school and i am fortunate to say i passed it all first time! It was very easy to get in contact wi... See more

Company replied

Rated 5 out of 5 stars

In all honesty the person i was liaising with Mehrab Choudhury made the whole experience worth it he was transparent about everything and really made me feel like i had the right support so i couldn’t... See more

Company replied

Rated 5 out of 5 stars
Verified

I explained what my situation was, the company got me on the exact course I needed to take! No messing around 👍. SLB Driver CPC ltd was the company I was placed with, Steve Bursil was brilliant and d... See more

Company replied

Rated 5 out of 5 stars
Verified

I was in a position where I needed to take my C1 test before a deadline. The staff were able to reserve me a date that was ideal for me. Really polite, friendly and helpful staff. Would 100% recommend... See more

Company replied

Rated 5 out of 5 stars
Verified

Kept up to date with information i needed, got everything booked up very quickly and used a really good training school for my training.

Company replied

Rated 5 out of 5 stars

Great customer service from Darren absolute legend helped me out a lot with the whole process couldn’t have made it easier!

Company replied

Rated 5 out of 5 stars
Verified

Easy and straight forward. Very friendly staff. Great all around experience 👍

Company replied

Rated 5 out of 5 stars

Great communication, the team made me process really easy, and I had fun throughout

Company replied

Rated 4 out of 5 stars
Verified

Punctual, polite. Does exactly what it says on the tin. Have and will continue to recommend.

Company replied

Rated 5 out of 5 stars
Verified

We’re helpful and went above and beyond

Company replied

Rated 5 out of 5 stars
Verified

I signed up with HGV Driver Training Centre to do my fast-track C+E and CPC. They were extremely efficient and professional, arranging prompt and local training and tests, which no doubt contributed t... See more

Company replied

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Company details

  1. Drivers License Training School

Written by the company

Established in 2009, we're a trusted provider of HGV driver training and recruitment. With over 92 training schools across the UK, you can train locally wherever you are. We also offer online CPC courses, allowing you to train from home. Enjoy high pass rates, excellent value, and personal service, including recruitment support to help you find the perfect job.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Communication

Communication

October 23, 2025
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for the review. We're glad our communication was 5*!

All the best!

Rated 5 out of 5 stars
Verified

Pleased with the whole experience - thank you

Good communication and it was helpful that the team managed everything really well. Made the process nice and smooth - thank you very much.

October 13, 2025
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for the 5* review. We're glad the team made the process smooth & communicated well throughout.

Wishing you all the best!

Rated 5 out of 5 stars
Verified

Thank you driver training centre for…

Thank you driver training centre for taking the time and effort to teach a complete rookie the skills needed to be a competent driver. From start to finish you have been helpful, friendly and knowledgeable and I look forward to using my new skills!

October 15, 2025
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for the review & congratulations on passing! We're glad the team have been helpful & friendly throughout the process for you.

Wishing you all the best!

Rated 5 out of 5 stars
Verified

This is writing from my heart

This is writing from my heart
I would like to thank you so much for wonderful support and training provided by you
That was really very helpful to my career now
And really happy to share that I passed in first attempt for C+E licence
Great training
And many more thanks to my wonderful Instructor Adon (LGV training - cranfield)
They are the best I can say

October 15, 2025
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for taking the time to leave us a review & congratulations on passing! We're glad the team have been supportive throughout the process, we hope you enjoy your new licence.

Wishing you all the best!

Rated 5 out of 5 stars

In all honesty the person i was…

In all honesty the person i was liaising with Mehrab Choudhury made the whole experience worth it he was transparent about everything and really made me feel like i had the right support so i couldn’t of asked for a better person to work with

October 15, 2025
Unprompted review
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for the review. Were glad Mehrab provided a supportive experience for you, we will be sure to pass this feedback on. Congratulations on passing.

Wishing you all the best!

Rated 5 out of 5 stars
Verified

Easy and straight forward.

Easy and straight forward.
Very friendly staff.
Great all around experience 👍

October 13, 2025
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for the review. We're glad the process was easy for you and the staff have been friendly throughout.

All the best!

Rated 5 out of 5 stars
Verified

HGV TRAINING

Brilliant service

October 13, 2025
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for taking the time to leave us a review, we're glad the team have provided a brilliant service.

Wishing you all the best!

Rated 5 out of 5 stars
Verified

Highly recommend the HGV Driver…

Highly recommend the HGV Driver training centre! They made the process of getting my licence feel seamless and easy to follow. Every member of the staff was kind, patient, and helpful, making what could be a stressful experience very manageable. All around 5 star experience and very happy.

October 10, 2025
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for your kind words! We’re so pleased to hear you had a smooth and positive experience with our team. Congratulations on passing!

Rated 5 out of 5 stars
Verified

Great company

Great company

Everything was quick and easy!

October 1, 2025
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for the positive feedback Lewis, all the best for the future!

Rated 5 out of 5 stars
Verified

Fantastic HGV Training Experience from Start to Finish

From the very beginning, the team were incredibly informative and supportive. Communication was excellent throughout — they were always just a phone call or email away whenever I had questions.

The HGV school they arranged for my training was outstanding. The staff were lovely, patient, and genuinely wanted me to succeed. You can really tell they care about helping you pass.

The whole process was smooth and surprisingly quick — from starting in late July to passing at the beginning of October. As long as you follow their advice and complete things on time, everything moves along efficiently.

Pricing was very competitive too, and for the level of service and support I received, it was worth every penny.

I’d definitely recommend this agency to anyone looking to get their HGV licence — friendly people, great communication, and an all-round excellent experience!

October 10, 2025
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thanks so much for your great feedback! We’re really glad you found the process smooth and felt supported throughout your training. Huge congratulations on passing your test, and we appreciate you recommending us. Wishing you all the best!

Rated 5 out of 5 stars
Verified

My experience

My experience was really good I got the support I needed and whenever there was a problem it was sorted very quickly and efficiently not a bad word to say

October 9, 2025
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for your feedback Robin, congratulations on passing. I am glad to hear the team provided the support needed!

Rated 5 out of 5 stars
Verified

Very professional service

Very professional service, highly knowledgeable instructor with a friendly approach and structured learning style

October 6, 2025
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for the review. We're glad the team provided a professional service & the instructor was knowledgeable throughout.

All the best!

Rated 5 out of 5 stars
Verified

Great experience instructor and trainer…

Great experience instructor and trainer was very professional and put you at ease

October 3, 2025
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for the 5* review. We're glad you had a great experience, congratulations on passing!

Wishing you all the best!

Rated 5 out of 5 stars

Great communication

Great communication, the team made me process really easy, and I had fun throughout

October 8, 2025
Unprompted review
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for the review. We're glad the team has provided great communication throughout & made the process fun for you.

Wishing you all the best!

Rated 4 out of 5 stars
Verified

So they booked me in within 2 weeks and…

So they booked me in within 2 weeks and got my retest done fast. Speed of everything was great, listened to location preferences and communication between bookings mostly good.

Only reason it’s not 5 star is partly my own fault and just my license wasn’t checked before booking so I ended up paying class 1 prices for class 2, however I still passed which is the main thing. I’m just double checking they paid class 1 prices with the training company used by them.
Sales was friendly and not robotic. As I say reflection wise I should of checked however I moved from another agency/training company and they did a check and told me I was fine to do class 1… however we found out the medical was only ticked for class 2 driving

Thank you again, mostly good.

October 7, 2025
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for your feedback. We're really pleased to hear you were happy with the speed of the booking, communication, and congratulations on passing your test! We're sorry to hear there were provisional issues. If you wish to discuss anything further please do contact our customer service team on customer.services@hgvtrainingcentre.co.uk

All the best!

Rated 5 out of 5 stars
Verified

Excellent

The entire team are friendly and efficient, gave great advice and were on hand throughout the entire process. A special mention for Carolyn who could not have been more helpful.

September 23, 2025
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for your kind words. We're glad the team, especially Carolyn have been helpful and friendly throughout the process. Congratulations on passing!

Wishing you all the best!

Rated 4 out of 5 stars
Verified

Punctual

Punctual, polite. Does exactly what it says on the tin. Have and will continue to recommend.

September 25, 2025
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for your feedback. Congratulations on passing & thank you for the recommendation! We're glad the team have been punctual and polite throughout.

All the best!

Rated 5 out of 5 stars
Verified

Module 2 and 4

I booked module 2 and 4 after coming out of the army so I didn’t lose my qualification.

I’ve had no negative experience with them and they respond to calls and emails in a timely manner, training material was sufficient enough to have you know everything you need to know before your exams.

September 22, 2025
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Hi George,

Thank you for taking the time to leave us a review. It's great to read you've had a good experience and the team has been prompt throughout. Congratulations on passing!

Wishing you all the best!

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