Hays Travel - Magherafelt Reviews 336

TrustScore 5 out of 5

4.9

12 Queens Street, BT45 6AB Magherafelt, GB


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Rated 5 out of 5 stars
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Hays Travel in Magherafelt. I have booked quite a few holidays in this branch. Always met with polite, pleasant and very helpful staff. I feel confident my holiday will be planned perfec... See more

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Rated 5 out of 5 stars
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Booked a few nights away in 4 star hotel for 5 adults Needed special rooms and amenities. The girl I spoke with was more than helpful and friendly. She organised and sorted all my requests with gr... See more

Company replied

Rated 5 out of 5 stars
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I’m not very competent on Computers so I called into the Magherafelt shop to see what holidays were available for August. The lady that helped me was the same lady that then helped me get our short br... See more

Company replied

Rated 5 out of 5 stars
Verified

Thanks to Adrienne and Joanne for all their help, prompt replies and patience during the booking process. Really excited for our trip, would usually book separate but will def be using an agent, takes... See more

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Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 12 Queens Street, BT45 6AB, Magherafelt, United Kingdom

  • 02879668745

4.9

Excellent

TrustScore 5 out of 5

336 reviews

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Replied to 92% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Very helpful

Very helpful

August 16, 2025
Hays Travel - Magherafelt logo

Reply from Hays Travel - Magherafelt

Thank you for your lovely feedback :-)

Rated 5 out of 5 stars
Verified

Dream holiday

Natalie was brilliant and very helpful and friendly. Answered all my questions fully and she is very knowledgeable.

October 14, 2025
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Reply from Hays Travel - Magherafelt

Thank you for your lovely review :-)

Rated 5 out of 5 stars
Verified

Tracey was so nice and helpful

Tracey was so nice and helpful. Explained everything and very thoroigh. Nothing was too much trouble

October 11, 2025
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Reply from Hays Travel - Magherafelt

Thank you for your lovely review :-)

Rated 5 out of 5 stars
Verified

Very informative

Very informative. Alot of info hoven . Personal recommendations helped with my decision .

October 2, 2025
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Reply from Hays Travel - Magherafelt

Thank you for your lovely review :-)

Rated 5 out of 5 stars
Verified

Booked a few nights away in 4 star…

Booked a few nights away in 4 star hotel for 5 adults
Needed special rooms and amenities. The girl I spoke with was more than helpful and friendly. She organised and sorted all my requests with great ease and speed so I knew that everything was in order and I could relax. Fantastic service, staff went above and beyond to accommodate Thank you

September 16, 2025
Hays Travel - Magherafelt logo

Reply from Hays Travel - Magherafelt

Thank you for your lovely review - we really appreciate it :-)

Rated 5 out of 5 stars
Verified

Friendly staff who sort great holidays!

Friendly staff who do their best to get you the best deal for the holiday you would like! Great job! Thank you!

September 2, 2025
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Reply from Hays Travel - Magherafelt

Thank you for your lovely review - we really appreciate it :-)

Rated 4 out of 5 stars
Verified

Summer

Staff were lovely, helpful. Happy to find a holiday that suits your needs

September 6, 2025
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Reply from Hays Travel - Magherafelt

Thank you for your lovely feedback - we really appreciate it

Rated 5 out of 5 stars
Verified

Hays travel

Hays travels friendly staff quickly attended to me and with their expertise quickly Oundle a holiday suited for me and my friend.

August 22, 2025
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Reply from Hays Travel - Magherafelt

Thank you for your lovely review - we really appreciate it :-)

Rated 5 out of 5 stars
Verified

Great customer service

Great customer service. Friendly, helpful staff.

August 24, 2025
Hays Travel - Magherafelt logo

Reply from Hays Travel - Magherafelt

Thank you for your lovely feedback - we really appreciate it :-)

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