Harbour Holidays Reviews 176

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its attention to detail, ensuring accommodations are spotless and well-equipped. The booking process is frequently described as smooth and the pre-travel information is comprehensive, often enhanced by a user-friendly app. People appreciate the thoughtful welcome packs and the clear, friendly communication from both the company and the property owners. Consumers highlight the excellent locations of the properties, many offering stunning views and convenient access to local attractions and restaurants. The staff receives accolades for their friendliness, helpfulness, and prompt response to any issues. While some reviewers mention minor maintenance needs or outdated facilities, the overall sentiment remains highly positive, with many expressing a strong desire to book with Harbour Holidays again.

Based on these reviews

Rated 5 out of 5 stars

We stayed at Trescore at Treyarnon for the fourth time. It’s a fabulous apartment, very well equipped and comfortable. The view is amazing. All my dealings with Harbour Holidays for been excellent bu... See more

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Rated 5 out of 5 stars

We have tried other people in and around Padstow, but Harbour holidays are by far and away the best company we have dealt with. If there are any issues, their response is immediate. They are also extr... See more

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Rated 5 out of 5 stars

Stayed at Trenoder near Trevone/Padstow, location was great, really handy for everything we needed. Property itself was also really nice and spacious, was also very clean, communication throughout fro... See more

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Rated 5 out of 5 stars

Just spent a week in Honey Cottage, Padstow and couldn't have been more pleased with the accommodation or location. Honey Cottage is very comfortable and well equipped - we found everything we coul... See more

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Rated 3 out of 5 stars

The house was in need of a bit of tlc for the price we paid (bathrooms were ok). Location is great, back garden was scruffy & bedrooms/bedding were lacking class. No welcome pack (just a pint of mil... See more

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Rated 3 out of 5 stars

First stay at Estuary View in Padstow and with Harbour Holidays. Straight forward information about our stay was received beforehand. The apartment was in a good position with some great views... See more

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Rated 4 out of 5 stars

We had a really lovely week, as always in Padstow, and this time we stayed at Stepper. We had a few issues but they were dealt with. The accommodation had some nice features including reclining sof... See more

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Rated 4 out of 5 stars

This is our second time at this property ,we had a fantastic 2 weeks. The layout of this property is excellent and works allowing people to interact comfortably. We did have a couple of issues wit... See more

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Rated 4 out of 5 stars

Enjoyed our stay at the coach house again, had an issue with the washing machine and was unable to use it but that’s one of those things that can’t be helped. It’s not for everyone’s taste but we lik... See more

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Rated 5 out of 5 stars

Have used HH for years, always easy to deal with. We always stay in Padstow as the restaurants and pubs are within walking distance. If we had any problems, these were very, very rare they were d... See more

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Rated 5 out of 5 stars

The views from the windows are incredible. Lovely comfortable house that worked well for a three generation holiday. 10 minute walk into Padstow town. 5 minutes to Rick Stein fish & chips, 5 minutes... See more

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Rated 5 out of 5 stars

Fantastic property, everything we needed and some lovely special touches, very helpful people at Harbour Holidays, who were quick to respond and to offer help. We are looking forward to another visit.... See more

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Rated 5 out of 5 stars

Thank you HH after a terrible experience with another holiday letting agency and being without accommodation. A quick call to HH and Claire was amazing, so empathetic and quick to call owners etc. we... See more

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Rated 5 out of 5 stars

Fabulous stay in Lobcray cottage. The location is fantastic, right in the centre of Padstow but a couple of streets back from the main hubbub. The cottage is brilliantly laid out and decorated and ev... See more

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Rated 4 out of 5 stars

This house is a very well furnished and well equipped property in the heart of Padstow, approx 10 minute walk to the harbour. The house was clean and tidy on arrival and had a nice welcome pack o... See more

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Rated 4 out of 5 stars

Have used Harbour holidays for many years and they've been very good. We stayed at Stowaway this time which had fantastic views from the garden and rear bedroom. Minor issues such as shaving adaptor... See more

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Rated 5 out of 5 stars

We had a wonderfully relaxing week staying in Gulland on Padstow's North Quay. This is a well equipped apartment in a fantastic location. Great as a base for exploring or just sitting in the window se... See more

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Rated 5 out of 5 stars

Lovely apartment- right on the harbour. Wonderful views over to Rock. Own car park space. Fully equipped and spotlessly clean. Few minutes walk to pubs and restaurants. Would highly recommend.

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Rated 5 out of 5 stars

We always book with Harbour Holidays as they're friendly, professional and really helpful. Just had 2 weeks at 7 Glynn Road and it couldn't have been better. Ideal property for the family and the gar... See more

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Rated 5 out of 5 stars

Stayed at Sundance near Harlyn Bay and right behind The Pig Hotel and restaurant. It’s in an amazing location and it’s newly extended so there’s plenty of space for a family of five. The kitchen is... See more

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Rated 4 out of 5 stars

Lovely home got everything you need we go every year! Unfortunately it has some wear and tear and needs some loving. It used to be really well looked after but has been neglected the last few years... See more

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Rated 5 out of 5 stars

Had the most wonderful trip. Stayed at Timbers in Little Petherick, near Padstow. The accommodation was absolutely amazing. Every attention to detail has been made in this holiday home. Fresh fluffy t... See more

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Rated 5 out of 5 stars

We had the most wonderful holiday at 3 Pilot Cottages, Hawkers Cove. The views were absolutely stunning. It was very peaceful and tranquil. The cottage was perfect, clean,well equipped and very comfor... See more

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Rated 5 out of 5 stars

Fabulous stay at Honey Cottage - perfect location for restaurants & walks to beach & Rock without a car. Lovely cottage which was extremely clean & comfortable with everything you need for your st... See more

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Rated 4 out of 5 stars

Hillside is a beautiful house for a holiday. Two lovely king-size beds and two singles made it very comfortable for all six of us. The kitchen is really well appointed, and the lounge is spacio... See more

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Rated 5 out of 5 stars

Have used this company for about 4 years, and will be using them in the future. Lovely staff, great properties, and an office you can visit in Padstow if there are any issues.

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Rated 5 out of 5 stars

Stayed at Dennis Farm Apartment, where we have stayed before.Apartment exceptionally clean and nicely furnished.Owners very friendly and welcoming as always. Lovely location, only a few minutes walk i... See more

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Rated 5 out of 5 stars

Our stay at Gulland, though Harbour Holidays was absolutely excellent. They apartment was ideally situated directly on the harbour front, deservedly gold starred, with every possible need to hand. Pa... See more

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Rated 5 out of 5 stars

Had a lovely week at Fins, spotlessly clean, spacious & private with good sized garden. Excellent location, within walking distance of Constantine Bay & St Merryn. Well located for great restaurants... See more

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Rated 5 out of 5 stars

We have been on holiday for 30 years in Cornwall, the last 10 years in Trevone and the first time using Harbour Holidays. They have been amazing, apart from the holiday home being clean, spacious & co... See more

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Rated 4 out of 5 stars

Had a fantastic holiday staying at hidden cottage. Booking easy, arrangements with cleaners for earlier arrival fantastic. Cottage is in great location and very comfortable. Bathroom probably will nee... See more

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Rated 5 out of 5 stars

Booked to stay at Meadow View, Sarah’s Lane in Padstow through Harbour Holidays for a week at end of June 2025 and had a fantastic time. The property was lovely and met all our needs - party of 4 wit... See more

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Rated 5 out of 5 stars

Stopped at Sandy's flat with Harbour Holidays and it was perfect. Owners attention to detail was amazing, flat was spotless little treats left for us ( thank you), kitted out to the hig... See more

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Rated 5 out of 5 stars

This was our 4th stay at Teazers booked via Harbour Holidays and it continued to excite and please! The apartment is spotless and so well equipped — everything has been thought of. The welcome tea,... See more

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Rated 4 out of 5 stars

2nd stay at Pengarth. Had a great time, position of the house is perfect for a beach holiday!! Some aspects of the property may need updating soon. Would definitely book again if available!

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Rated 5 out of 5 stars

Stayed at Seaside House, Very clean and comfortable stay! Thank you for accommodating an early entry as we were travelling with two young children. only negative was no Wifi (noted on the advert) or s... See more

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Rated 5 out of 5 stars

Can't recommend Harbour Holidays enough. We loved our stays in Trevone and wanted to extend our stay for next year. The owner had got the weeks booked out following our week but Ellie kindly offer... See more

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Rated 3 out of 5 stars

Stayed with harbour holidays for years. This apartment was clean but very tierd especially the main bedroom, could do with brightening up a bit. Disappointed no washing machine never stayed in proper... See more

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Rated 4 out of 5 stars

Harbour Holidays are a good team, a friendly bunch, knowledgeable and efficient. Beardies in Constantine is a great spot, so too The Red House above Harlyn. Have been booking through them for our Summ... See more

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Rated 5 out of 5 stars

We stayed at Estuary View, North Quay, Padstow through Harbour Holidays. Great flat in a perfect location. Information leading up to the stay from HH was great. Will use HH again as it’s a good pla... See more

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Rated 5 out of 5 stars

A lovely family holiday at 42, Treverbyn Road. This is our 2nd visit to the property and I've lost count of how many holidays we have booked in the past through Harbour Holidays. We had a very minor i... See more

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Rated 5 out of 5 stars

We have used Harbour Holidays for the last 10 years. They have a great range of properties, although we have mostly used The Forge cottage. The property is always clean on arrival. The booking and pre... See more

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Rated 4 out of 5 stars

Impressed with harbour holidays. Used them twice now and excellent every time. Accommodation were good, had to use plumber call out and was there in a few hours. App is really good, tells you every... See more

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Rated 5 out of 5 stars

The property on Dennis Road was just perfect. Walking distance to Padstow but very quiet. The view from the balcony was just stunning. Harbour Holidays have come up trumps again and would book throug... See more

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Rated 3 out of 5 stars

We stayed in The Sail Loft in Padstow for the second time so we knew it would be small and basic as reflected in the price. The lounge area doesn't seat 4 people and is small and dark . When we... See more

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Rated 5 out of 5 stars

Harbour holidays are a highly professional and accessible company. They provide lots of relevant information about your stay and will always provide someone to come out if you need any assistance wi... See more

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Rated 4 out of 5 stars

Amazing house and location, lovely welcome pack. Would benefit from leaving a mop in a dog friendly house, especially when it’s wet outside.

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Rated 5 out of 5 stars

We've always found the staff at Harbour Holidays to be really friendly and professional, both on the phone and when I've popped into the office. Any queries have been dealt with immediately. Just... See more

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Rated 5 out of 5 stars

Easy booking and great communication. Property was as described and well presented with an added bonus of a welcome pack and sea view. Would happily recommend Harbour Holidays and the property for any... See more

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  1. Travel & Vacation

Written by the company

See our exclusive collection of holiday accommodation in & around Padstow on the Cornwall coast. Expert local service from the Padstow holiday specialists.


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4.6

Excellent

TrustScore 4.5 out of 5

176 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

6 Strand Street Padstow

A well presented and equipped apartment in the heart of Padstow. However, an open circular staircase (not allowed to climb) at one end of the room opens up to a boarded loft space that blows a gale down it on windy days and nights. Blamed on Storm Amy by the HH GM and when it passed the problem disappears as well says the HH GM. Fireplace chimney breast isn't sealed properly and therefore blows a draft down it. Strand Street is very tight for unloading/loading and presents problems for people trying to walk past. You will be woken by noisy revellers from The Harbour Inn and The Old Customs House passing through Strand St on their way home. Too many "Do not.........." signs. Do not use the Washing M/c and DW after 10pm; Do not touch the heating controls (HH GM says they were set by the previous owner!). Do not open the right hand window except in the case of an emergency. We wont be staying there again and wont be recommending it. I doubt if we will use HH again.

October 1, 2025
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Rated 5 out of 5 stars

Highly recommended!

We've booked with Harbour Holidays at least four times now and there's a reason why. They really are the best in Padstow. The communication is great, the staff are friendly and attentive and there's a great selection of properties to choose from. We stayed at The Look Out in Padstow which has an excellent location, is very spacious, with lovely estuary views from upstairs. It also has a huge back garden and parking, which is at a premium in Padstow. The house itself could do with a little TLC in places, but it's a great house. The lovely touch of choosing which hamper you'd like for your arrival is fabulous and we were really impressed with the contents (and size) of the hamper. Overall, highly recommended!

October 4, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Nicola,

We are delighted to hear that you are always well looked after by the team, and that the property was well suited for you. And I am glad you enjoyed your Cornish hamper.
We hope you come again!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Great communications throughout the…

Great communications throughout the process. Return visit to same cottage, fabulous.

October 4, 2025
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Reply from Harbour Holidays

Dear Mary,
Thank you for the review, we are glad you enjoyed your stay.
See you again next time.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

We stayed at 5 Little Dinas Padstow

We stayed at 5 Little Dinas Padstow. We love staying here. It’s so comfortable and it’s like our home away from home. Always book with Harbour Holidays who are always very helpful and easy to deal with.

October 3, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Sue,
Thank you for this lovely review, I am so pleased you enjoyed 5 Little Dinas.
Can't wait until your next stay!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Fabulous apartment

We stayed at Trescore at Treyarnon for the fourth time. It’s a fabulous apartment, very well equipped and comfortable. The view is amazing. All my dealings with Harbour Holidays for been excellent but special praise to Lesley the housekeeper, she let us know that the apartment was ready for us which saves a lot of hanging about when you have traveled a long way. And her help when we were considering our journey during storm Amy. I hope we can book Trescore again with Harbour Holidays

September 20, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Rowena,

Thank you for your lovely review, we are so pleased to hear that you enjoyed your stay at Trescore.
We look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

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Rated 4 out of 5 stars

Lovely home got everything you need we…

Lovely home got everything you need we go every year!
Unfortunately it has some wear and tear and needs some loving. It used to be really well looked after but has been neglected the last few years we've gone. I report every year about the blocked drains and its still the same. Can't have a long shower in the main bedroom en suite as it floods. Fan doesn't work in the bathroom. Lights not working. Flicking off lights in kitchen. Limescale on taps. Light out in garden doesn't work.

September 27, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Guest,

We are glad that you found the home well equipped.
Sorry to hear that you felt the property was not up to standard, we do appreciate this feedback.
We will do our best to rectify these issues so your next visit will be more enjoyable.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 3 out of 5 stars

First stay at Estuary View in Padstow…

First stay at Estuary View in Padstow and with Harbour Holidays. Straight forward information about our stay was received beforehand.
The apartment was in a good position with some great views.
Very poor welcome pack when we arrived. A Tesco cake and milk.
A couple of issues were found with 2 being reported to the office.
The main bedroom was a bit cramped.
We did also find a few issues with the cleanness.
The bedding was very basic.
Overall it was ok.

September 20, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Clifford,

Thank you for taking the time to leave your feedback. We’re sorry to hear that your experience didn’t meet your expectations, I will pass this feedback on.
I hope that you chose to book with us again, the team would be more than happy to find you a property that is better suited to you.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 3 out of 5 stars

Could be so much better

The house was in need of a bit of tlc for the price we paid (bathrooms were ok).
Location is great, back garden was scruffy & bedrooms/bedding were lacking class.
No welcome pack (just a pint of milk in the wobbly fridge) overall a slightly disappointing experience & we won’t be returning to this property any time soon at this price.

September 19, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Peter,

Thank you for this feedback, we are sorry that you found this property unsatisfactory. We appreciate you bringing these matters to our attention as they help us improve our service. and we hope you will consider giving us another chance in the future.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

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Rated 5 out of 5 stars

Lovely apartment- right on the harbour

Lovely apartment- right on the harbour. Wonderful views over to Rock. Own car park space. Fully equipped and spotlessly clean. Few minutes walk to pubs and restaurants. Would highly recommend.

September 20, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Rita,

We are so pleased you had a fantastic stay, I will pass this lovely feedback on.
We look forward to welcoming you back to Padstow.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

A great service alongside great accommodation.

We have tried other people in and around Padstow, but Harbour holidays are by far and away the best company we have dealt with. If there are any issues, their response is immediate. They are also extremely friendly. I would also like to thank the HMG cleaning team who made the house look so good. Efficient professional and fab all round.

September 20, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Lizzie,

I am delighted that you had such a lovely experience, I will pass these comments on to the housekeeper and the Harbour Holidays team.
We hope to have you stay with us again.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Have used HH for years

Have used HH for years, always easy to deal with.
We always stay in Padstow as the restaurants and pubs are within walking distance. If we had any problems, these were very, very rare they were dealt with straightaway.
Would highly recommend them.

September 26, 2025
Unprompted review
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Reply from Harbour Holidays

Dear David,
Thank you for the wonderful feedback, so pleased you enjoyed your stay.
We look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Fantastic property

Fantastic property, everything we needed and some lovely special touches, very helpful people at Harbour Holidays, who were quick to respond and to offer help. We are looking forward to another visit.

September 19, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Penny,
Thank you for the 5 star review, we are so pleased that you enjoyed your stay at this property .
We hope to have you back again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

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Rated 4 out of 5 stars

We had a really lovely week

We had a really lovely week, as always in Padstow, and this time we stayed at Stepper.
We had a few issues but they were dealt with. The accommodation had some nice features including reclining sofa, kitchen equipment and comfy beds. A couple of criticisms would be the windows need cleaning and there were quite a few cobwebs. The lighting in the twin room is terrible and needs addressing. The staff at HH were very friendly and kept in contact with updates. I would use them again.

September 13, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Guest,

Thank you for your feedback, I will pass this on and rectify the issues mentioned.
I am pleased that the team were helpful and you enjoyed your stay.
We hope to have you stay again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Trenoder

Stayed at Trenoder near Trevone/Padstow, location was great, really handy for everything we needed. Property itself was also really nice and spacious, was also very clean, communication throughout from HH was excellent. No complaints whatsoever.

September 20, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Philip,

We are delighted to hear you had a great stay and you were well looked after.
We hope to welcome you back in the future.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Only place to book holidays in Cornwall

Have used this company for about 4 years, and will be using them in the future. Lovely staff, great properties, and an office you can visit in Padstow if there are any issues.

September 13, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Sue,

Thank you for your review, we are so pleased to hear you had a great experience.
See you again soon!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Harbour Holidays are patient friendly…

Harbour Holidays are patient friendly accommodating and would definitely recommend to family and friends.

September 12, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Liz,
Thank you for the lovely review, I am so glad the team looked after you.


Kindest regards,
Nicky Stanley
Director
Harbour Holidays

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Rated 4 out of 5 stars

8 Egerton Road

This is our second time at this property ,we had a fantastic 2 weeks. The layout of this property is excellent and works allowing people to interact comfortably.
We did have a couple of issues with the blinds and the heating but the staff at Harbour Holiday were great and sorted these out straight away. From my point of view I think that it needs a bit of tlc especially the beds.
On the whole we enjoyed Padstow and our accommodation.

September 9, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Anita,
We are so pleased that your stay was enjoyable, and that the team were helpful. I will pass your feedback on, we appreciate your comments and are always looking to improve.
We hope to welcome you to Padstow again.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Harbour holidays are a highly…

Harbour holidays are a highly professional and accessible company.
They provide lots of relevant information about your stay and will always provide someone to come out if you need any assistance with something.

September 12, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Jaqueline,

Thank you for the positive feedback, I will pass this onto the team.
We hope you will come back again.


Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

HH save the day!

Thank you HH after a terrible experience with another holiday letting agency and being without accommodation. A quick call to HH and Claire was amazing, so empathetic and quick to call owners etc. we managed to get into Cowries, which is super cute and comfortable & made my birthday so enjoyable. Thanks again! Highly recommend

September 11, 2025
Unprompted review
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Reply from Harbour Holidays

Dear Lucy,
We are delighted that you enjoyed your stay in Padstow, and your birthday celebrations.
I will pass this on to Clare. We look forward to welcoming you again.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

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