Gourmetific Reviews 217

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the product's design, especially the detachable handles and stackable features, which are ideal for saving space in smaller kitchens. Consumers find the cookware easy to clean and use, with many noting its non-stick surface. Several reviewers also praise the aesthetic appeal of the sets, mentioning they add a touch of elegance to their kitchens. However, some people report issues with the delivery service and refunds, expressing dissatisfaction with these aspects. There are mixed opinions regarding the product and the order, with a lack of consensus among reviewers. Similarly, experiences with customer service vary, with no clear agreement on the quality of support received.

Based on these reviews

Rated 4 out of 5 stars

Can't fault the ordering and delivery service. Was very impressed with the speed and ease of replacing the damaged handle. Have found the cookware works as advertised. The only disappointment was that... See more

Rated 4 out of 5 stars

I have ordered from this company a few times. I bought the mini pan set,a separate breakfast pan , the plastic lids then the utensils and finally a whistling kettle. All arrived in fairly good time an... See more

Rated 4 out of 5 stars

Although communication could have been better, quicker, they still responded. The product itself is great! I ordered several. Hope they last for years to come. Only had one issue with a handle, a... See more

Rated 4 out of 5 stars

The products are amazing amazing and customer service is so friendly! I have the 5 pan piece set in pink, it's the only thing I use in my kitchen now, I never use oil any more either. I can't wait to... See more

Rated 5 out of 5 stars

The first feature that attracted me to this product was the color, which made me skeptical because I shouldn't be buying a product based on color. However, when I received them, I was so impressed w... See more

Rated 5 out of 5 stars

These pots were always what I need ,it is stackable take up least space and easy to clean ,everyone should have this in their kitchen.i would buy another set .it is easy to cook clean and put away in... See more

Company replied

Rated 5 out of 5 stars

We use our gourmetific pans every day. It is very handy to be able to use on the hob and then to store in fridge etc without having to transfer into another dish by just removing the handle and poppin... See more

Company replied

Rated 5 out of 5 stars

We ordered the mini set, the griddle and the large pasta pot. What a difference in the amount of storage space versus my regular set. We used them for 1st time this past weekend. Cooking was great an... See more

Rated 5 out of 5 stars

From online ordering to delivery, the customer service was excellent. My cookware was delivered well before I expected them so I was delighted. they were carefully wrapped so as not to damage them,... See more

Rated 5 out of 5 stars

I ordered these pots and pans because my main set wasn't non-stick anymore. I was excited to receive these and used them right away. I was amazed at how everything just slid out of the pan. And clean... See more

Rated 5 out of 5 stars

Ordering through your company has been a breath of fresh air. Fantastic customer service from the very start in answering all my questions and concerns on the shipment actually coming from China. But... See more

Rated 2 out of 5 stars

Horrible customer service, I got faulty handles that don’t work and burned the very first time using them to make pancakes on a medium low setting. Their customer service takes forever to respond and... See more

Rated 2 out of 5 stars

Products seem good but after a few usage: - products get stain and impossible to clean it up - While using the lid when cooking pasta, the inside of the lid burnt and is now unsuable. Tried to... See more

Rated 5 out of 5 stars

The pots and pans are lightweight, easy to use and clean. I unfortunately scratched 1 pan and contacted customer services to discuss options of buying a singular replacement. The response was quick... See more

Company replied

Rated 5 out of 5 stars

I got a cookware set from my kids as a birthday present. The pots and pans are great and meet all my cooking needs, but I managed to wreck one of the lids. I got in touch with the company and they pro... See more

Rated 5 out of 5 stars

I received my order, love them, but I would appreciate it if you could send me the link where I can buy the little separators to keep them safe while traveling. Thanks so much

Rated 3 out of 5 stars

I like that i can just put in the refrigerator once done cooking just dont like that the inside of the cooking pan peels very fast and they all dont come with lids only 2 lids for the whole set

Rated 5 out of 5 stars

I love my gourmetic saucepan set. It’s so functional hob to oven to fridge with sealed lids. The pans can double as salad/serving bowls too. And the quality is great too. Great space saving with the r... See more

Rated 3 out of 5 stars

This cookware set instantly made my kitchen feel more complete. Every pot and pan heats evenly and delivers consistent results. I’m thrilled I decided to invest in it.

Rated 2 out of 5 stars

Cooked 3 pieces of salmon and now it’s all brown and will not come clean. Customer service tried telling me that it was a usage problem not a manufacturing problem, I didn’t know you couldn’t cook sal... See more

Rated 3 out of 5 stars

Product Quality Concerns, but Satisfactorily Resolved I was initially very pleased with the appearance of the cream-coloured pan set. However, after only one use, both pans became discoloured — tur... See more

Rated 2 out of 5 stars

Reported that one of the handles was delivered already damaged in May. They tried to fob me off with a voucher on future purchase then agreed I should have a replacement . Have reminded them twice....... See more

Rated 2 out of 5 stars

WARNING: Lifetime guarantee mentioned was not honoured. Overall product quality is good, but one of our four pots almost immediately discoloured and faded. In addition one of the handles turned a... See more

Rated 5 out of 5 stars

The pots and pans are amazing! Food cooks evenly in them and they clean up very easily. I have made many meals in them on a small camp stove and they are perfect. The detachable handle is a great spac... See more

Rated 5 out of 5 stars

I love the products. It‘s high quality amd they look fabulous. They bring fun into my kitchen. And if you need anything the support team is super friendly and always looking for a way how to help.

Rated 5 out of 5 stars

Loving my new cookware, there was a minor problem with one handle not working, however it was resolved promptly

Company replied

Rated 5 out of 5 stars

Excellent idea and product. I bought a kitchen set for my boat in 2024 and I’ve bought a second one today, for home. Recommended.

Rated 5 out of 5 stars

After confusion over delivery all was handled very well. Email response was quick. Cookware is 👍

Rated 5 out of 5 stars

The package that I got were missing screws. They sent me the screws with actually 2 extra knobs! Service was great! They were also very responsive with any email sent to them.

Rated 5 out of 5 stars

I have ordered a full set here with so extra pans. I have been looking for pans for quite some time as I find it so difficult to decide which ones are best. As a mother of 3, I really wanted to get ri... See more

Rated 5 out of 5 stars

Very fast response from them if there is any type of issue and hassle free at that ! Love the convenience of just taking the handle off and putting in fridge.

Rated 5 out of 5 stars

I ordered these pots and pans because my main set wasn't non-stick anymore. I was excited to receive these and used them right away. I was amazed at how everything just slid out of the pan. And clean... See more

Rated 3 out of 5 stars

The aesthetic is pleasing and we also purchased them when on sale. I also liked the non stick surface and cooking has been lovely, it’s lightweight but wish the pans had bigger options as I couldn’t... See more

Rated 5 out of 5 stars

I absolutely love my Green Gourmetific Cookware Set! The detachable handles are a game changer—they make storage so easy, especially in my small apartment where I can stack everything neatly in my ov... See more

Rated 5 out of 5 stars

I bought one set anxious to see if they are as good as advertised, they were. To my great surprise they were so I bought a second set so now I have one for my RV and one from my house

Rated 5 out of 5 stars

I love the soft colors. The product cooks evenly and the removable handles are great for my arthritic hands. Fast shipping, easy cleanup and storage. So happy I ordered 3 more sets for gifts.

Rated 5 out of 5 stars

My family is so pleased and absolutely happy with our set. Any support that was needed due to an issue was promptly resolved by Sarah who is an amazing member of this team. We are not only beyond cont... See more

Rated 5 out of 5 stars

They are great pans! So easy to store and are great for left overs. Bought 2 more sets for Christmas gifts. Absolutely, love them!!

Rated 5 out of 5 stars

We we purchased our pots at after seeing it on social media of course you're always skeptical. But after getting them they were the bomb. The lightweight of these pots and plans are amazing he's clean... See more

Rated 5 out of 5 stars

Received mine yesterday (mint in color). Already too excited to put them to use for my master culinary dining experiences. Seriously, getting those pans ready for some serious cooking. I can’t wait to... See more

Rated 5 out of 5 stars

This set has been perfect for our small kitchen thanks to the removable handles and stackable design. It’s made daily cooking much easier and more organized.

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3.6

Average

TrustScore 3.5 out of 5

217 reviews

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Replied to 2% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Love my new pans

I’ve cooked a couple times now with my new pans and they’re great! They also have excellent customer service and very responsive!!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

My search for the ultimate non stick pan is over!!

Over the years I have spend 1000’s on Baccarat, Scanpan, Bessemer and so many others in search of the ultimate non stick fry pan!
I finally found it!!!
And for the price of one of those expensive pans, I get a whole set of Gourmetific.
It’s been over 12mths and they are still non stick… I’ll never buy another brand again.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Safe, Innovative and Deluxe cookware. Brilliant!!!

What makes cooking with this cookware great is that the pans conduct the heat so well that cooking does not take that long, the ease with the clean-up is brlliant, things do not stick to the pans, and it goes from cooking, into the fridge which is fantastic for teenagers working late.
When storing, it fits into small areas, with no hassle....
Brilliant!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

I loved the basic set so much that I…

I loved the basic set so much that I bought the full set. I live in a housebus where space is a premium so these pots and pans are fantastic. They all fit in one drawer!
Also - I’m very frugal with water. I’ve now cooked bolognaise, fried bacon, done stir fries etc in these pans & they are so easy to clean after and don’t stain. A wipe with a paper towel is usually enough - or after bacon, a wipe with a damp paper towel.
Highly recommend - it’s made such a change to my bus kitchen life!

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Space saving & beautiful

Easy order system, received my pots & pans in a reasonable time, the quality is incredible and my favourite part is how little space they take up n my tiny Kitchen i will be ordering more products from Gourmetific for sure

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

LOVE! LOVE! LOVE!⭐️⭐️⭐️⭐️⭐️


I absolutely & genuinely love Gourmetific’s products! Their stackable pans and pots have been a total game changer in my kitchen 😃 they’ve made cooking so much easier and actually inspired me to spend more time cooking instead of ordering takeout. The quality is amazing, and the design is so clever and space-saving. I’m genuinely so happy with my purchase and can’t recommend them enough. Thank you for creating something so practical and beautiful! 💖🍳✨

OH AND ALSO THEIR CUSTOMER SERVICE IS SUPER LOVELY & EFFICIENT 🥰

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love this cookware

I absolutely love this cookware! The mint green is beautiful. I bought 2 sets and will buy more when they offer larger sizes. They do not stick and cook evenly. Easy to wash too. Storage is a big space saver. Definitely recommend.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

First class customer service

First class customer service. We purchased the pans for our caravan. They are fantastic. Then, we bought the lids....not so good. They were out of shape and do not seal!
It took many months of back and forth, but the customer service girls were a delight. Gracious, polite and helpful. It has been resolved thanks to these wonderful ladies. Very happy!

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

Low quality cookware

The quality of this cookware is unacceptable and potentially hazardous.
​Upon the initial wash, the exterior paint dissolved in the water, raising serious concerns about its composition and the possibility of chemical emissions during use.
​The product arrived with no instructional materials, company logo, or identifying markings whatsoever.
​This complete lack of labeling makes it impossible to verify the manufacturer, safety standards, or product origins, which is highly problematic for an item intended for food preparation.

Really not recommend anyone buying it.
You will be disappointed if you purchase from this scam website.

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

I love these pots and pans

I ordered these pots and pans because my main set wasn't non-stick anymore. I was excited to receive these and used them right away. I was amazed at how everything just slid out of the pan. And clean up was super easy. I also love the removable handles that allow you to stack the pots and save space. Overall, I love this set and so glad I bought it.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

So versatile!

The first feature that attracted me to this product was the color, which made me skeptical because I shouldn't be buying a product based on color. However, when I received them, I was so impressed with how compact and versatile they were. I love that they can go from stove to right into the oven. So happy with my Gourmetific pots!!!!

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

We ordered the mini set

We ordered the mini set, the griddle and the large pasta pot. What a difference in the amount of storage space versus my regular set. We used them for 1st time this past weekend. Cooking was great and the cleanup even better. Removing the handle we could serve straight to the table. Thinking we might get a set for home.

October 9, 2025
Unprompted review
Rated 4 out of 5 stars

As good as advertised

Can't fault the ordering and delivery service. Was very impressed with the speed and ease of replacing the damaged handle. Have found the cookware works as advertised. The only disappointment was that the lids for storing in the fridge don't actually seal. They only sit atop the pot.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

I love this set!

I ordered these pots and pans because my main set wasn't non-stick anymore. I was excited to receive these and used them right away. I was amazed at how everything just slid out of the pan. And clean up was super easy. I also love the removable handles that allow you to stack the pots and save space. Overall, I love this set and so glad I bought it.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful quality

They are great pans! So easy to store and are great for left overs. Bought 2 more sets for Christmas gifts. Absolutely, love them!!

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

Received wrong product, terrible customer service

Have received the wrong product which is not even on sales on their website. Received a titanium Wok instead of a Searing pan with different size.
Have been chasing customer service per email, every couple of days for past 2 weeks to keep hearing back: "our team is reviewing, will get back to you shortly"
Very disappointed with customer service for a simple problem that could be easily be resolved. Will have to use local consumer legislation to request refund.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

These pots were always what I need ,it…

These pots were always what I need ,it is stackable take up least space and easy to clean ,everyone should have this in their kitchen.i would buy another set .it is easy to cook clean and put away in the fridge ,shipping was easy delivery was great also Costomer service for question was on point ,i would love to have everything in my kitchen that belongs to them ,i am waiting on my utensils to be delivered ,also price was great .

October 3, 2025
Unprompted review
Gourmetific logo

Reply from Gourmetific

Hi Carol,

Thank you so much for your wonderful review! 🥰

We’re so happy to hear that you love the pots and that your experience with our service was great. You’re always welcome back anytime — we can’t wait for you to enjoy your utensils too! 🍳✨

Best regards,
Penelope
Gourmetific Support

Rated 5 out of 5 stars

lightweight, easy to use and clean

The pots and pans are lightweight, easy to use and clean.
I unfortunately scratched 1 pan and contacted customer services to discuss options of buying a singular replacement.
The response was quick and very helpful

July 1, 2025
Unprompted review
Gourmetific logo

Reply from Gourmetific

Hi Sam,

Thank you so much! We’re always happy to hear from you 😊
Enjoy using your new pan and wish you many lovely moments in the kitchen!

Best regards,
Penelope
Gourmetific Support

Rated 5 out of 5 stars

gourmetific pans

We use our gourmetific pans every day. It is very handy to be able to use on the hob and then to store in fridge etc without having to transfer into another dish by just removing the handle and popping on a lid. Nothing ever burns in them or sticks! I bought two sets as I have a large family feeding 11 people every day. Also good that everything is dishwasher proof too. Customer service has been excellent. Would recommend.

October 3, 2025
Unprompted review
Gourmetific logo

Reply from Gourmetific

Hi Tracy,

Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that you and your big family are enjoying your Gourmetific pans every day — that truly makes us happy!

Wishing you many delicious moments and happy meals together 🧡
See you again soon!

Best regards,
Penelope

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