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Rated 5 out of 5 stars

I've only ever had excellent experiences with Gogodoc. I use them regularly for repeat prescriptions, as well as ad hoc for any medical concerns. They are always highly responsive, provide excellent m... See more

Rated 5 out of 5 stars

Very friendly and helpful service. Dr R Patel was AMAZING. Had him for multiple appointments and he couldn't have done more or been kinder. Really try to understand you without any judgement. Has give... See more

Company replied

Rated 5 out of 5 stars

Dr Lavan visited me over the festive season for a bad bout of pneumonia. He treated this very well. Then he discovered a life threatening issue that I suffered from for months. He swiftly organised th... See more

Rated 5 out of 5 stars
Verified

Dr. Lavan is fantastic. Appointments are easy to book, often available the same or next day, and reasonably priced. He didn’t dismiss my complex health issues like others have. Instead, he referred me... See more

Company replied

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Company details

  1. Health & Medical

Written by the company

Gogodoc - Walk-in Consultations, Online GP Consultations & GP Home Visit.


Contact info

4.8

Excellent

TrustScore 5 out of 5

581 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

First Class. Quick and Efficient.

Being an extremely busy individual I don’t have time to be spending ages trying to book an NHS GP appointment, waiting days to be seen, camping out in the waiting room and then catching a new virus while waiting! Dr Vanessa Sandhu at Gogodoc was absolutely First class. Diagnosed my symptoms straight away, prescription picked up within an hour and problem dealt with. Quick and efficient.

May 21, 2024
Unprompted review
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Reply from Gogodoc

Dear Luke, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

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Rated 5 out of 5 stars

Dr Lavan is a kind man and a gifted physician.

Dr Lavan is a kind man and a gifted physician. He has the desired attributes of a skilled diagnostician, intent listener, thoughtful communicator, and kind-hearted human being. I was traveling in London and the UK recently, and he helped me when I was frustrated and confused about a possible UTI and/or other possibly related issues. In addition to my discomfort and worry, I was unfamiliar with accessing health care in London. His administrative people and he made it quick and easy for me. He also put a rush on test results for me and communicated promptly. Most of all I appreciate his kind nature and ease with which I could talk to him. I greatly appreciate him being there for me and would recommend him without hesitation.

June 13, 2024
Unprompted review
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Reply from Gogodoc

Dear Tracy, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Great service

Quick easily accessible service, consultation was not rushed and the doctor was able to help. Would definitely use this in the future.

June 28, 2024
Unprompted review
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Reply from Gogodoc

Dear Roz, thank you so much for your wonderful feedback! We are happy to hear that you you had a great experience with our GP and fully enjoyed our services.

If you ever need help in the future we will be happy to welcome you back.

Regards
Gogodoc team

Rated 5 out of 5 stars

Dr Lavan is amazing

Dr Lavan is amazing. Responsive, calm, and kind. He really helped us navigate an unfamiliar situation with our 9-year old boy and I cannot recommend him warmly enough.

June 14, 2024
Unprompted review
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Reply from Gogodoc

Dear Chris, thanks so much for leaving us a 5-star review. We are so glad to hear that our doctor was able to put your mind at ease and you received the service and care you needed as well.

If you ever need help in the future we will be happy to welcome you back.

Kind regards,
Gogodoc Team

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Rated 1 out of 5 stars

Fraudulent

I submitted a request and paid their fee. Attempted to reach them for several days with no response.
AVOID THIS COMPANY

June 4, 2024
Unprompted review
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Reply from Gogodoc

Hi Lara,

We've requested more details from you last week (email, day of booking, time etc) because there is no records of your name on our system to show that you are one of our patients.

We have yet to receive those details from you.

Can you please email our team at hi@gogodoc.com so that we can investigate this further.

Would appreciate your early response.

Regards,
Gogodoc Team

Rated 5 out of 5 stars

Excellent service

I highly recommend this service to anyone who needs it. The staff go above and beyond, Dr Raj Dhillon listened attentively and ensured I was happy with everything. He prioritised my request. However, I was exceptionally pleased with Hitch, as he went above and beyond for me in terms of advising me and helping me resolve technical issues I was having. I am very pleased with the service Hitch provided as well as Dr Raj Dhillon.

May 29, 2024
Unprompted review
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Reply from Gogodoc

Dear Amirah, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

A WONDERFUL SERVICE FROM DR VARATHAN AT GOGODOC

Dr Varathan was very professional and also very personable to deal with. He was very informative about my condition and explained the steps to recovery in detail and also advised on what to do if the recovery does take longer than normal. All explained in everyday language. As I am travelling in the UK and Europe his advice was very reassuring.

May 8, 2024
Unprompted review
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Reply from Gogodoc

Dear C A Johnson, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

Kind Regards,
Gogodoc Team

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Rated 5 out of 5 stars

Amazing service!

From the moment I reached out to Gogodoc, my experience was nothing short of exceptional. The ease of booking an appointment was matched by the warmth and efficiency of the receptionist, Hitch, who not only facilitated a swift scheduling but also greeted me with a comforting presence upon arrival.

Dr. Lavan Varathan stood out as a practitioner who truly values patient care. His approach was both professional and personable, making it easy to discuss health concerns without hesitation. Dr. Varathan’s expertise was evident as he provided clear explanations and thoughtful solutions, ensuring that I left the consultation with a comprehensive understanding of my health plan.

The synergy between Dr. Varathan and Hitch created an atmosphere of genuine care and attention, which is often rare in healthcare settings. It’s clear that Gogodoc prioritizes patient experience, and with professionals like Dr. Varathan and Hitch on their team, it’s a service I would highly recommend to anyone seeking quality medical attention.

May 22, 2024
Unprompted review
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Reply from Gogodoc

Dear John, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

excellent experience with gogodoc

I had an excellent experience with gogodocs: while in severe pain and unable to get an appointment with my GP, a home visit was seamlessly arranged by Hitch and Dr. Varathan arrived in less than one hour, providing very professional and kind service. He also gave me immediate feedback as soon as tests results came in.

May 20, 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Francesca, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Gogodoc is a fantastic GP service

Gogodoc is a fantastic GP service. I have used them a couple of times when I am unable to access my own GP through the NHS.
The process is easy to book a telephone appointment with prompt email confirmation and a 3 hour window of when the call back will be. I have never had to wait more than 30mins from booking to receive my call.
The doctors are professional, sympathetic and don't rush you off the phone. They are pleasant to talk to and offer solutions after a thorough discussion of my medical worries.
Once a diagnosis has been given I have received an electronic prescription which is easily dispensed by my local pharmacy.
I would recommend this service and have also felt reassured and listened to after my call. All correspondence is via email if there are any issues and responses are prompt.
I highly reccommend!

May 22, 2024
Unprompted review
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Reply from Gogodoc

Dear Michelle, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Gogodoc provides a fantastic service.

Gogodoc provides a fantastic service.
I have used it several times when I was unable to access NHS services.

I have always had a prompt response from sympathetic, well qualified doctors, including the issuing of online prescriptions after a full clinical assessment. This is very reassuring when anxieties arise about health and well worth the reasonable costs.
Highly recommended.

May 10, 2024
Unprompted review
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Reply from Gogodoc

Dear Maria, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

Kind Regards,
Gogodoc Team

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Rated 5 out of 5 stars

I recently experienced exceptional service!

I recently experienced exceptional service! After booking a telephone consultation, I received a prompt phone call from the doctor. The consultation was thorough and the illness was diagnosed quickly. Following the consultation, I was provided with an electronic prescription. However, there was a minor misspelling on the prescription, so I reached out via email. The issue was promptly resolved, and a corrected prescription was issued without delay.

Unfortunately, two pharmacies did not have one of the prescribed medications in stock. I contacted Gogodoc again, and they responded promptly. A new prescription was issued for the medication that was unavailable at the pharmacies. The level of professionalism and efficiency demonstrated throughout this process was truly commendable.

I highly recommend using their services.

May 4, 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Dima, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

Excellent service and would use again…

The virtual consultation was on time and immediate. The doctor was very personable and provided excellent advice.

May 4, 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Dave, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

Kind Regards,
Gogodoc Team

Rated 1 out of 5 stars

Waste of time and money

Requested a referral, as the NHS had messed up the test and I wanted to go private. I do not have my referral, I was told I needed blood tests, despite the NHS booking me in for the test without them. I’ve had no kidney problems, but apparently I can’t have the test I need without a blood test. Don’t waste your money, and go elsewhere.

Update: the place I was trying to book a CT scan with contrast confirmed that I do not need a blood test as I have no history of kidney problems or diabetes. I wasted my time and money with this company. They do not answer the phone. They are unprofessional and seem to lack knowledge when it comes to processes for investigations.

May 2, 2024
Unprompted review
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Rated 5 out of 5 stars

Dr Lavan Varathan is very knowledgeable…

Dr Lavan Varathan is very knowledgeable and easy to talk to. Very understanding and always giving solutions. The process is also very quick and simple. I called Gogodoc to book an appointment and Hitch who I spoke to was so kind and nice, able to get me an appointment very quickly and knows how to make good coffee!

I recommend Gogodoc to all my friends and family.

April 15, 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Shuhan, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed!

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

My Health Journey:

My Health Journey:

I have known Dr. Lavan for a while now. He looked after me during sometime around pandemic, due to my episodes of panic attacks and anxiety ( I am over it! and I do not take anymore antidepressants)
Few weeks ago this year, I was diagnosed with anemia caused by uterus fibroids and hypothyroidism after doing some blood tests at his clinic.

I cannot express how happy and grateful I am to have someone like Dr. Lavan who is so caring and professional. Instead of putting me straight on hormonal drugs, we are treating my condition using a homeopathic approach. This involves focusing on good food intake, a healthy lifestyle, and holistic treatments that can help me heal naturally.

I highly recommend Gogodoc to anyone who is looking for kind and friendly medical care. I hope my review can help someone who is on the same journey as I am.

Love,Dee

April 15, 2024
Unprompted review
Gogodoc logo

Reply from Gogodoc

Dear Dee, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

Rated 5 out of 5 stars

This is the best GP service I’ve ever…

This is the best GP service I’ve ever used. From booking onwards I felt heard, understood and cared for. My condition is complex because I’m disabled and having a doctor like Dr Diamandis is a blessing. She is engaged, communicative, and so reassuring. I recommend this service without reservation

April 23, 2024
Unprompted review
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Reply from Gogodoc

Dear Michelle, many thanks for leaving us an excellent review. We are glad that you had a great experience with our GP and received the service and care you needed! We're really thankful for amazing patients like you.

Our team at Gogodoc always aim to ensure we provide an excellent level of service and care.

If you ever need help in the future we will be happy to welcome you back.

Kind Regards,
Gogodoc Team

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