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Elverbørn Reviews 1,781

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TrustScore 3.5 out of 5

3.4

Toy Store
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Rated 1 out of 5 stars

I have bought 2 toys from Elveborn, to use them as Christmas gifts for my niece. I received both packages grossly torn open. I contacted the customer service who sent me back the most insulting and co... See more

Company replied

Rated 5 out of 5 stars

Excellent! We had issues with a gift my son got from this shop. They were fast to reply, super helpful and understanding. A bad experience turned into a good one.

Rated 5 out of 5 stars
Verified

* Super fast Delivery. * Super fast Customer Support. * Super competitive Prices * Super nice Products * Super nice People :) * Super...Do I need to say anything else ;)

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Company details

  1. Toy Store
  2. Baby Store
  3. Game Store

Written by the company

Vi forhandler legetøj og interiørprodukter til børn fra 0-15 år, men har også bl.a. spil til hele familien. Vi bestræber os på at have et stort udvalg af både lærende og sjovt legetøj i flotte farver og holdbare materialer. Vi har fokus på børnene og deres motoriske og kognitive udvikling. Derfor ser vi altid på produktets læringsmæssige værdi, når vi søger efter nye varer til vores shop. Vi har fokus på børnene og deres motoriske og kognitive udvikling. Derfor ser vi altid på produktets læringsmæssige værdi, når vi søger efter nye varer til vores butik. Vi mener nemlig, at man aldrig bliver for gammel til at lege og udvikle sig. Vi har et dansk lager i Silkeborg, så du kan få dine varer hurtig

Dag til dag levering

Gratis fragt v. køb over 699 kr. med GLS

Vi hører til i Silkeborg. Så du kan altid afhente dine varer på vores lager - hvis du bor i nærheden.

Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot
Rated 1 out of 5 stars

I would not even give it 1 star :-(

I have bought 2 toys from Elveborn, to use them as Christmas gifts for my niece. I received both packages grossly torn open. I contacted the customer service who sent me back the most insulting and condescending reply. So, if you plan to shop gifts for Christmas maybe you consider another vendor.

November 29, 2022
Unprompted review
Elverbørn logo

Reply from Elverbørn

Hej. Som vi skrev til dig i mailen, så er Baby Einstein produkter pakket ind i plastik. Plastikken fungere, som beskyttelse mod støv. Der står på plastikken, at den skal fjernes før, at produktet gives til barnet. Hvis du havde købt produktet i en fysisk butik, så vil plastikken være fjernet. Vi ønsker at beskytte produkterne, så vi fjerner den ikke - før produktet afsendes. Vi har sendt en returlabel til dig - så du er velkommen til at returner produkter, hvis dette ønskes. Du ønskes en god jul. VH Team Elverbørn

Rated 5 out of 5 stars

Excellent

Excellent! We had issues with a gift my son got from this shop. They were fast to reply, super helpful and understanding. A bad experience turned into a good one.

May 10, 2020
Unprompted review
Rated 5 out of 5 stars
Verified

Super

Kan absolut anbefale at handle med Elverbørn.

December 26, 2017
Unprompted review

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