Easy2Bathe bath lifts Reviews 429

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Simon Williams arrived regarding a bath lift demonstration, he was very helpful and explained everything clearly. I would fully recommend Simon and the bath lift to all!

Rated 5 out of 5 stars

Our bath lift developed a fault and the company sent out 2 maintenance engineers,Jackie & Geordie who found and fixed the problem our special thanks to them nothing was too much trouble ,they are very... See more

Company replied

Rated 5 out of 5 stars

Came on time IONUT was friendly said hallo when he arrived first the other chap came about a few minutes later didn't get his name as he just grunted and went straight upstairs.After a little while my... See more

Company replied

Rated 5 out of 5 stars

Bradley Jordan visited me yesterday (July 14th) to demonstrate a bath-lift. I was most impressed with his professionalism and general attitude. He arrived on time and I found him easy to talk to, ve... See more

Company replied

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Company details

  1. Mobility Equipment Supplier

Information provided by various external sources

Time to put an end to your worries about bathing – there is a practical and affordable solution for you. Feel confident at bath time with the Easy2Bathe bath lift. Our innovative bathing aid allows you to bathe when YOU want or need to. Easy2Bathe are here to make bathing easy, providing bath lifts for those who struggle to get in and out of the bath. With Easy2Bathe you are 5 steps away from enjoying a full depth, relaxing bath. Our bath lift can take away the worry of slipping or falling at bath time for the elderly or disabled and give you back your independence. The unique system means that there is no need for expensive alterations to your bathroom. Our expert engineers can usually fit the bath lift in under 2 hours. Let us show you how you can enjoy your bath and feel independent once again

Welcome To Easy2Bathe

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

429 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

The fitters Ionut and Pete were very…

The fitters Ionut and Pete were very professional and did a very comprehensive handover.

September 26, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello David,

Thanks for your five-star review and feedback.

Kind Regards,

The Easy2Bathe Team.

Rated 5 out of 5 stars

Came on time IONUT was friendly said…

Came on time IONUT was friendly said hallo when he arrived first the other chap came about a few minutes later didn't get his name as he just grunted and went straight upstairs.After a little while my neighbour messaged me and asked if I could ask the chaps to move their van because it was parked over two spaces as I was going to ask them apparently they had finished and the chap came down I started to ask him but he just ignored me and went out my neighbour told me after he was very rude to her.IONUT was lovely would have him in my house any day he explained in very good detail nice and clear so hoping all goes well can’t wait to try it our.

September 11, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello Jean,

Thank you for taking the time to share your detailed feedback, it truly helps us to continue improving our service in the future!

We’re so pleased to hear that Ionut made such a positive impression, being friendly, clear and helpful throughout your experience. We’ll make sure he receives your kind words.

We’re very sorry, however, to hear about your experience with the other member of the team and the issues regarding the van. This is not the standard of service we aim to deliver and we will be addressing this internally to ensure it does not happen again.

We hope you enjoy using your new product and if there’s anything further we can do to support you, please don’t hesitate to get back in touch!

Kind Regards,

The Easy2Bathe Team.

Rated 5 out of 5 stars

The easy2bathe experience

The fitters arrived on time and fitted the unit ,a very professional job and took some time to show me how to use it correctly . The whole operation was completed just over an hour.First class .

September 10, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello Angela,

Thank you for taking the time to share your lovely feedback, it truly means the world to our team!

We’re delighted to hear that our service met your expectations and that our staff were able to demonstrate both their knowledge and professionalism.

We’ll be sure to pass along your kind comments and if there’s ever anything more we can do to support you further in the future, please don’t hesitate to get back in touch!

Kind Regards,

The Easy2Bathe Team.

Rated 5 out of 5 stars

Ian&dean were very nice and very…

Ian&dean were very nice and very helpful and demonstrated on how to use it very happy with them

September 3, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello Jackie,

Thank you for taking the time to share your lovely review, it truly means the world to our team!

We’re so pleased to hear that Ian and Dean were helpful and took the time to demonstrate how to use your new product. We’ll be sure to share your kind words with them, they’ll be delighted to know they made your experience such a positive one.

If there’s ever anything more we can do for you in the future, please don’t hesitate to get back in touch!

Kind Regards,

The Easy2Bathe Team.

Rated 5 out of 5 stars

Easy2bathe bath lift

Stuart and Martin arrived all ready to install our bath lift. They were really friendly and very efficient.

September 4, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello,

Thank you for taking the time to share your kind feedback, it truly helps us to continue improving our service in the future!

We’re so pleased to hear that Stuart and Martin made the installation of your bath lift such a friendly and efficient experience. We’ll be sure to pass on your lovely comments to them.

If there is ever anything more we can do to assist you in the future, please don't hesitate to get back in touch!

Kind Regards,

The Easy2Bathe Team.

Rated 5 out of 5 stars

Honest

Honest, helpful, clear and concise. Great service from demonstration to install.

August 11, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello Melanie,

Thank you for taking the time to share your kind words, it truly means the world to us!

We’re so glad you found our service honest, helpful and clear. It’s great to hear that your experience from demonstration to installation went smoothly.

We truly appreciate your feedback and your trust in us and we will make sure to pass on your kind comments.

If there is anything further we can do to assist you in the future, please don't hesitate to get back in touch in the future!

Kind Regards,

The Easy2Bathe Team.

Rated 3 out of 5 stars

Engineer was very helpful.... salesman not so much

The salesman didn't check thoroughly what kind of wall we have before putting through the order for the bath lift. Therefore, when the engineer came out to fit it, he advised that for safety reasons, he couldn't fit it to the wall.
He communicated with his office and a few days later they emailed with an alternative option, which he fitted yesterday.
It has taken three months+ for them to produce the right bath lift and fit it, even with me phoning and being put of by office staff.
If it wasn't for the engineer contacting the office again to see what was happening about the order we may still be waiting for the bath lift.

August 3, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello Alison,

Thank you for taking the time to share your experience, it truly helps us to improve our service in the future!

We're very sorry to hear about the delays and the initial oversight regarding the wall type, which clearly caused frustration. This isn’t the level of service we aim to provide and we sincerely apologise for the inconvenience you faced throughout the process.

That said, we’re grateful for your patience and glad that our engineer was able to step in, ensure proper communication and ultimately get the correct bath lift fitted. Your feedback will be shared with the relevant teams to help us improve both communication and accuracy moving forward.

If there’s anything further we can do to support you in the future, please don’t hesitate to get back in touch!

Kind Regards,

The Easy2Bathe Team.

Rated 5 out of 5 stars

Good Experience Ordering and Fitting

Very good from beginning to installation (hoping for many years trouble-free use of the product) - can't fault the process and Martin & Stuart who fitted it were brilliant, very professional and polite and respectful, and excellent explanation about how to use it, operate it and advice about the battery charging - clear and concise.

July 31, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello Dawn,

Thank you for taking the time to share your wonderful review with us, it truly means the world!

We're so pleased to hear that everything went smoothly from start to finish and that Martin and Stuart provided such professional, respectful service.

It’s great to know their explanation of the product and guidance on battery charging was clear and helpful. We hope you enjoy many years of trouble-free use and we’re always here if you need us!

Kind Regards,

The Easy2Bathe Team.

Rated 5 out of 5 stars

The salesman and the fitters all did…

The salesman and the fitters all did their jobs very competently and in a friendly manner. The fitters left the room clean and ready to use

July 30, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello Christine,

Thank you for taking the time to leave us your kind feedback, your experience is really important to us!

We're glad to hear that both our salesman and fitters provided a competent and friendly service. It’s also great to know the team left everything clean and ready for use, just as it should be.

We truly appreciate you taking the time to share your experience and if there is anything further we can do to assist you in the future, please don't hesitate to get back in touch!

Kind Regards,

The Easy2Bathe Team.

Rated 5 out of 5 stars

Easy2bathe Barh lift

Had the item installed yesterday.
Simple to operate & effortless to accessegress bath when you have arthritic problems.
Installation team (Ian & Andy) efficiency installed on agreed date & time and fully explained operation & routine maintenance thoroughly.
Cleaned & tidied area & ensured I was satisfied before leaving.

July 29, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello Roman,

Thank you for your kind review, we truly appreciate you sharing your feedback!

We're so pleased to hear that your new installation is making a real difference, especially in easing access with arthritis. Ian and Andy will be delighted to know their efficiency, clear explanations and attention to detail were appreciated. It's great to hear everything was completed on time and to your satisfaction.

If there is anything further we can do to assist you in the future, please don't hesitate to get back in touch!

Kind Regards,

The Easy2Bathe Team.

Rated 5 out of 5 stars

Stuart and Leon were very good

Stuart and Leon were very good. Their work was brilliant and rhe explained in great detail well done guys

July 29, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello Sandra,

Thank you for taking the time to leave us your review, it truly means the world to us!

It's great to hear that our team left you with such a positive impression and took the time to explain everything to you. We will make sure to pass on your kind comments and if there is anything further we can do to assist you in the future, please don't hesitate to get back in touch.

Kind Regards,

The Easy2Bathe Team.

Rated 5 out of 5 stars

Ian and Brad did a great job fitting…A good experience!

Ian and Brad did a great job fitting and demonstrating
the Bath lift, friendly and reasuring! The job was done
in less than an hour with no disruption. The Bathroom
was left clean and tidy, all in all a good experience!

July 17, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello,

Thank you for taking the time to leave us your review, it's always lovely to hear how our team have made a difference to your experience!

It's great to hear that our team were so efficient and exceeded your expectations with their service. We are also thrilled to know that they took the time to reassure you throughout the demonstration, we know it makes all the difference when it comes to feeling confident about a product or service.

If there is anything more we can do to assist you in the future, please don't hesitate to get back in touch!

Kind Regards,

The Easy2Bathe Team.

Rated 1 out of 5 stars

Absolutely disgusted with this…

Absolutely disgusted with this company's mark up on a particular battery powered bath lift..
Let's say it less than £250 to buy on various different web sites and they charged more than £1000 to deliver and install. It has 4 feet suckers. Oh and to unbox it.
There's no way my elderly and frail mum would have bought this if I was aware.

April 23, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello Steve,

We’re very sorry to hear about your experience and understand your frustration. We aim to provide not only quality products, but also reliable support, setup, and peace of mind for our customers, especially those with mobility needs. We believe pricing should always feel fair and transparent.

Thank you once again for your feedback.

Kind Regards
Customer Services

Rated 5 out of 5 stars

Superb fitters.

Ian and Brad fitted an Easy2bathe bath attachment at my mother in law's house this morning. They arrived on time, completed the job expertly and with no fuss and gave Laura a detailed demonstration of how it works. All completed in just over an hour. Top Job!
Thank you very much!

July 18, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello Paul,

Thanks for taking the time to leave us your feedback, it's always wonderful to hear that our team have made a difference to your experience!

We are so pleased to hear that Ian and Brad made your installation experience so enjoyable and took the time to demonstrate the functions to you.

We are also thrilled to hear that it was a quick installation, which meant you could start enjoying your new bath lift straight away.

If there is anything further we can do to assist you, please don't hesitate to get back in touch!

Kind Regards,

The Easy2bathe Team.

Rated 5 out of 5 stars

Extremely competent, tidy and polite team

Today, an extremely welcoming, competent and diligent installation team came to fit my mother’s Easy2Bathe 2 bath lift.

Ionut and Dean arrived within the time frame they provided us with the day before. Both of them were pleased to be here and immediately got to work with thoroughly preparing the installation location. This included using test and measuring equipment to ensure that no electrical or water services etc. were in the way of mounting fixtures: very reassuring that all would ultimately go well with the installation.

Their work was cleanly undertaken; both working super well together. They happily answered our questions while working. Afterwards, they explained how to operate and maintain the bath-lift in clearly understood terms including giving us practical tips to ensure we get the most from the bath lift. After checking everything over they then left leaving us extremely satisfied of a job well done and the confidence that the lift will do its job for many years.

July 8, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello Chris,

Thank you for taking the time to leave us your feedback, we truly appreciate you sharing your experience with us!

It's wonderful to hear that our installation team were so thorough and took the time to answer any and all of your questions in order to make sure you felt confident with your new bath lift.

We pride ourself on providing outstanding customer service, so we are delighted to know that our team delivered on this. We are always happy to help and should there be anything further we can do to assist you in the future, please don't hesitate to get back in touch with our friendly team.

Kind Regards,

The Easy2Bathe Team.

Rated 5 out of 5 stars

Matt H & Simon L were lovely with my Mum

Matt H & Simon L were lovely, and fitted the bath lift for my parents, I did have confidence in them, and the chap who came originally to demonstrate the bath lift to my mum,whose name I can’t recall. She does have dementia but they were all very patient and took the time to explain everything. I did quite a bit of research and was reassured by previous reviews and the fact that they are a which trusted trader. The only negative is the cost which I think is rather expensive for what it is . I’ve waited 2 months to review to see how mum is getting on. So far so good , although she does sometimes come off the belt once she’s lowered herself , but I think that’s more related to my Mums dementia , but it’s there to help my dad should she not be able to get out, and it does do this. The only other thing is that mum will repeatedly unravel the hand held control , which the installers wrapped around the control set to stop it going in the water .but a cable tie resolved that issue .overall we are happy with the product and would recommend

May 1, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello,

Thank you for taking the time to leave us your feedback, it truly means the world to us and our team!

It's wonderful to know that our team were patient and accommodating to your mum, given the sensitive circumstances. We understand that in situations such as yours, we don't want to cause any additional distress or concern, so it's wonderful to know our team were helpful and took the time answer all questions thoroughly.

We know this makes all the difference when it comes to feeling confident about a product or service and we truly prioritise your comfort and satisfaction.

If there is anything further we can do to assist you in the future, please don't hesitate to get back in touch!

Kind Regards,

The Easy2Bathe Team.

Rated 5 out of 5 stars

Professional and Customer Focused from Start to Finish

From initial query to installation it was a very positive and professional service.The installation team of Ionut and Dean were courteous, professional and efficient, nothing was to much trouble for them and they left the work area clean and tidy. Everything went as you would expect it to from a skilled organisation. Cannot rate them highly enough.

July 4, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello Tom,

Thank you for taking the time to leave us your experience, we truly appreciate your feedback and it helps us to improve our service in the future!

It's wonderful to hear that you have had a smooth experience from start to finish and that our team went out of their way to make sure you had a positive experience. We are thrilled to hear that you are happy with everything and that our team met and even exceeded your expectations.

If there is anything further we can do to assist you, please don't hesitate to get back in touch with our team!

Kind Regards,

The Easy2Bathe Team.

Rated 5 out of 5 stars

Ian and Dean turned up at the time they…

Ian and Dean turned up at the time they told us.They were very efficient, even filled the holes in the existing tiles that we had to take hand rail down. They explained everything really well,including the battery chatging.couldn't have been more happy.

June 25, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello Denis,

Thank you for taking the time to award us 5-stars, we love hearing about how our team have made a difference to your experience!

It's wonderful to know that Ian and Dean met your expectations and took the time to explain everything to you thoroughly and answered any of your questions.

We will make sure to pass on your kind comments as we know Ian and Dean will be so pleased to hear you were happy with their service.

Don't hesitate to get back in touch if there is anything further we can do to assist you, we will be happy to help!

Kind Regards,

The Easy2Bathe Team.

Rated 5 out of 5 stars

Easy2bathe bath lift Installation. had the bath lift installed on Monday…

I had the bath lift installed on Monday 16th of June by Stuart & Martin. They were absolutely brilliant. Very friendly, clean & efficient. They explained how to operate it very clearly. I would recommend the product to anyone. Yours Truly Fay Blackwell.

June 16, 2025
Unprompted review
Easy2Bathe bath lifts logo

Reply from Easy2Bathe bath lifts

Hello Fay,

Thanks for taking the time to leave us such wonderful feedback, your review is so important to us!

We are thrilled to know that our team were so helpful and went out their way to ensure you were left feeling confident and happy with the functions of your new product.

If there is anything further we can do to assist you, please don't hesitate to get back in touch!

Kind Regards,

The Easy2bathe Team.

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