Discount Supplements Reviews 16,822

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's wide selection of products, competitive prices, and frequent offers, making it a preferred choice over competitors. Consumers appreciate the ease of navigating the website and the superb quality of the products, particularly the protein supplements. People highlight the excellent customer service, noting that the company promptly addresses issues, quickly resolves problems, and ensures timely delivery. Consumers value the personal touch, such as follow-up emails and occasional free gifts. The fast delivery service is also a recurring point of satisfaction, with many consumers receiving their orders well within the expected timeframe.

Based on these reviews

Rated 5 out of 5 stars

First time customer emailed discount supplements and joe the manager was BRILLIANT with communication with Me. Answered all questions straight away and proper looked after me including 10% Discount an... See more

Rated 5 out of 5 stars

New xl weight gainer the best one to buy got high calories not loads of sugar. Creatine bcca's and a lot more. If uve any questions get in touch with joe hes the manager and he goes out his way to hel... See more

Rated 5 out of 5 stars

I am new customer joe the general manager went out his way to help me and even gave me a 10% discount and threw in about 20 odd pound in samples for me. I only bought a 35 pound weightgainer on sale w... See more

Rated 5 out of 5 stars

The company went above and beyond to ensure I received my delivery. They kept in touch with me at all times to ensure I received my delivery on time. Excellent customer service and the products are f... See more

Rated 5 out of 5 stars

Item was damaged by delivery company so I emailed the company as the item was damaged,email was answered within the hour and quickly remedied by joe who immediately dispatched a replacement product.gr... See more

Rated 5 out of 5 stars
Verified

Our order was ready as soon as we got there, and the guy who served us was helpful with other products which we purchased then and was served quickly and efficiently

Rated 5 out of 5 stars
Verified

Joe manager helped me start to finish for 1st tine customer proper looked after him. Fellow gym heads try these guys I will not buy elsewhere.

Rated 5 out of 5 stars
Verified

I've just started up a gym membership and was looking around for the best deals online to help support my nutritional upkeep! That's when I found Disscount supplements and straight away see thei... See more

Rated 5 out of 5 stars
Verified

The website is easy to navigate and they have a good range of products sensibly priced. The quality of the protein is superb-and the strawberry flavour tastes great. Ordered from them numerous times.... See more

Rated 5 out of 5 stars
Verified

Good Price, Good Range of products Be wary that the delivery, esp the premium/faster delivery, is usually not upto the mark and usually comes at the same speed as normal delivery. And there ar... See more

Company replied

Rated 5 out of 5 stars
Verified

Wow what a product. Have taken creatine and protein for a week and have already put on 20kg of pure muscle mass. Plus the wrinkles on my face have instantly disappeared and the gray hairs on my head... See more

Rated 4 out of 5 stars
Verified

I did have an issue with delivery basically not ur fault but the person delivering the goods had robbed 1 of my supplements. But the customer service i received was not top notch. I msgd u guys and... See more

Rated 5 out of 5 stars
Verified

Easy and quick delivery. Started to take the joint supplement I am aware it takes 4-6 weeks to work properly. I have a hip joint pain hopefully it will get better. I am actively exercising high-low im... See more

Rated 3 out of 5 stars
Verified

On this occasion the delivery driver was not good, knocked the back gate (live in a cul de sac) by the time I got to the back he had gone to the front knocking on the door, by the time I opened he w... See more

Company replied

Rated 5 out of 5 stars
Verified

Delivered in 2 days nice shaker bottle , but I haven't started the creatine/hydration powder yet so will update in a few weeks. Well packaged though, looks really good 👍🏻 👌🏻💯

Rated 5 out of 5 stars
Verified

Incredibly fast turn around. Order was listed for despatch within about 15 minutes of placing it and arrived the next day. Great service.

Rated 4 out of 5 stars
Verified

Ordered a tub of jack3d and it arrived with the lid of the tub cracked but who really cares? nothing fell out and I melted the plastic so the lid would hold. The actual pre workout itself was really s... See more

Rated 5 out of 5 stars
Verified

Excellent customer service. I’ve used discount supplements a a lot use their product range, price and service. One of my products was OOS and they’ve quickly notified me, replaced it and upgrade... See more

Rated 5 out of 5 stars
Verified

Quick delivery with no fuss . Always used the powder form but capsules are faster to use . One happy customer .

Rated 5 out of 5 stars
Verified

quick delivery. unfortunately i didn’t specify flavour and got sent double chocolate and i don’t think much of it. usually buy vanilla my fault

Rated 5 out of 5 stars
Verified

EVERY TIME I HAVE DEALT WITH DS I HAVE HAD GOOD SERVICE AND ANY CHANGES HAVE BEEN DEALT WITH COURTEOUSLY AND WITH UNDERSTANDING.

Rated 3 out of 5 stars
Verified

The order still as yet not arrived to be honest I don't forsee being a return customer I feel the dispatch has been lacklustre

Company replied

Rated 5 out of 5 stars
Verified

Discount supplements are the GOAT for health related supplements. I've ordered from them for years, choosing them over any other competitors (of which I've ordered from many for a lot of years prior)... See more

Rated 5 out of 5 stars
Verified

Really quick turn around, and nice unexpected samples arriving too! Perfect for trying new things. Would order again

Rated 5 out of 5 stars
Verified

I’ve used discount supplements on and off for years, always competitively priced genuine products that get delivered fast, what more could you ask for?

Rated 5 out of 5 stars
Verified

Been ordering from these for over a year now and always get great products at good prices, can't fault them.

Rated 5 out of 5 stars
Verified

brilliant and fast delivery. It was a lovely touch to include a free protein bar too. My son was very happy. We shall be buying his protein powder from Discount Supplements from now on.

Rated 5 out of 5 stars
Verified

Great service, very helpful when my parcel had the wrong post code. Everything sorted out really fast and resent without hesitation. ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars
Verified

Very good product whey protein at a good price .after sales very good after DPD sent my order back to Discount Protein ( why I dont know ) I spoke to a gentleman at Discount Protein & was sent my... See more

Rated 3 out of 5 stars
Verified

I paid for next day delivery and never received for 2 days .why pay next day delivery and doesn't arrive its not good. Service

Company replied

Rated 5 out of 5 stars
Verified

Great products as usual and brilliant customer service. This company go above and beyond to look after their customers

Rated 5 out of 5 stars
Verified

As always, great service from Discount Supplements. Ordered and delivered within 48hrs with no fuss.

Rated 5 out of 5 stars
Verified

As usual great service, good information via e mail, quality products at quality prices.

Rated 5 out of 5 stars
Verified

Banana flavour is the best i have tasted in a while. The protein blend is great as i dont want fast absorbed protein. Works great in overnight oats

Rated 5 out of 5 stars
Verified

Great to be able to ring and order over the phone and speak to real people and get real advice on products. I mainly speak to Joe and he's a fantastic fella. That's why l have been buying from here fo... See more

Rated 5 out of 5 stars
Verified

Great site, great service, simple and easy and most of all great prices, my new got to for supplements

Rated 5 out of 5 stars
Verified

Great products and quick turnaround around to be able to collect my order.

Rated 5 out of 5 stars
Verified

Came quick very friendly staff helping resolve a previous issue on my behalf and products are as displayed.

Rated 5 out of 5 stars
Verified

I uses discount supplements years ago and returned to them after myprotein prices Sky rocketed. I forgot how good they are. Reasonably priced protein. Super fast delivery. They should try to make t... See more

Rated 5 out of 5 stars
Verified

Great service yet again, goods arrive well packaged and always in perfect condition. Great selection of supplements at great prices. Highly recommend for all your supplements.

Rated 5 out of 5 stars
Verified

Great range of products, delivered days before estimated delivery date. Good Value for your money, as a returning customer, definitely will be using Discount Supplements again.

Rated 5 out of 5 stars
Verified

The product arrived on time and in perfect condition with the seal intact. The packaging was secure, and the supplement quality seems good. So far, I’m satisfied with my purchase and would recommend i... See more

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Company details

  1. Fitness and Nutrition Service

About Discount Supplements

Written by the company

• TOP QUALITY
We supply top quality sports nutrition, ranging from protein supplements, to vitamins and minerals, plus training equipment and clothing.

• YOUR GOALS MET
Our extensive range of products on offer will help you reach your goals, including muscle gain and weight management.

• BEST PRICES
We offer the best prices on all major brands including Optimum Nutrition, USN, Sci Mx, High5 and Efectiv Nutrition.

• AMAZING DISCOUNTS
We supply amazing discount codes, buy one get one free offers and free giveaways, and limited time deals.

• 5 STAR SERVICE
Orders are dispatched quickly, aiming to dispatch before 4pm the same day (Monday to Friday). We also provide a Saturday Delivery and Next Day with DPD Local. Our customer service team are available 9am -5pm Monday-Friday to assist you with anything you need.

• BLOGS & MORE
We provide expert advice online with our own dedicated blog page, full of helpful articles.

MORE ABOUT US
Discount Supplements, the UK’s largest online sports supplements store, proudly celebrated our 10th Year anniversary in 2015. Our history has seen us grow from a small ebay sports supplement shop to the No.1 online sports supplement store. Over staff are dedicated to offering you fast next working day delivery on the largest range of sports supplements available under one roof, and all at the best possible prices.

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Banana flavour rocks…

Banana flavour is the best i have tasted in a while. The protein blend is great as i dont want fast absorbed protein. Works great in overnight oats

September 28, 2025
Rated 1 out of 5 stars
Verified

Order hasn't arrived

Order hasn't arrived

September 26, 2025
Discount Supplements logo

Reply from Discount Supplements

Hi Russell,
thank you very much for your feedback and order, I am very sorry to read that you have yet to receive your package.

Your order was placed on Friday 26th September at 7:28pm and we shipped out the item at the first opportunity on the following Monday as we do not operate over a weekend.

We would expect a delivery attempt to be made within the next couple of days. We are trialling Evri currently and it looks as though their standards are not quite where we would like them to be in regards to speed and performance.

The tracking does suggest that the order was delivered successfully on Saturday.

I hope you now have the product in your possession. any issues please contact us through email support@discount-supplemets.co.uk .

Kind Regards
Team Discount Supplements

Rated 1 out of 5 stars

Delivery was lost..even I use 1 day DPD…

Delivery was lost..even I use 1 day DPD delivery...and still refuse to take refund from.... delivery are not arrived even today ....

October 3, 2025
Unprompted review
Discount Supplements logo

Reply from Discount Supplements

Hi Pavel,
thank you for your order and feedback. You placed an order on the 1st October at 6:19am using a next day service and the order was picked and packed same day and shipped with DPD.

DPD had the package on the van for delivery the following day but the address you entered on the order was incorrect the postcode used was not correct and did not match up to the other address details on the order.

You entered the postcode W12 7PZ which is not the correct postcode for the hospital the rest of the address referred to. The correct postcode is SW3 6JJ. DPD changed the label and address which delayed the order by a day and it is now addressed to the work address and is on the van for a delivery attempt today. The package is not lost.

If the shipping address details had been entered correctly when the order was placed we would not be in this current situation.

Kind Regards
Team Discount Supplements

Rated 1 out of 5 stars
Verified

Haven’t received my parcel and have…

Excellent service but the delivery company’s (Evri) are no good,they have given my parcel to a stranger hanging around my door,he/she obviously did not ask the person what my name was bec if he/she did then they would have relized the person doesn’t know me and is trying to steal my parcel.im still waiting for a response from Evri after 2days

September 27, 2025
Discount Supplements logo

Reply from Discount Supplements

Hi Tyrone,
thank you for your order and feedback. I am sorry if you have yet to receive a reply, how did you contact us?

According to the tracking ID your package was delivered on the 1st October at 20:52, the driver took an image of a person accepting the package. The GPS of the driver is also in the correct location to your shipping address.

Please contact support@discount-supplements.co.uk to discuss further.

Kind Regards
Team Discount Supplements

Rated 5 out of 5 stars

The company went above and beyond to…

The company went above and beyond to ensure I received my delivery. They kept in touch with me at all times to ensure I received my delivery on time. Excellent customer service and the products are fantastic. Keep up the amazing work guys 👏👏
Anthony

October 2, 2025
Unprompted review
Rated 3 out of 5 stars
Verified

The order still as yet not arrived to…

The order still as yet not arrived to be honest I don't forsee being a return customer I feel the dispatch has been lacklustre

September 26, 2025
Discount Supplements logo

Reply from Discount Supplements

Hi John,
thank you for your order and feedback, it is greatly disappointing that we have both been let down by the carrier on this occasion. We are currently trialling Evri as we have heard that their performance has improved over the years but it seems as though it has not improved enough for our liking.

The dispatch was far from lacklustre but the delivery time has been. We have launched an investigation with Evri to try and push it along. If nothing delivered by the end of the week please contact us and we will declare as lost and send again.

We try to use carriers with lower costs so that we can keep the costs down for the customer on shipping and products, we want the likes of Evri to be successful but time and time again we provide a chance to the carriers and time and time again the service just isn't up to scratch.

Kind Regards
Team Discount Supplements

Rated 5 out of 5 stars
Verified

Speedy!

Incredibly fast turn around. Order was listed for despatch within about 15 minutes of placing it and arrived the next day. Great service.

September 18, 2025

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