Last week I purchased a toaster and kettle in DID Tullamore. Mandy assisted me with my purchase. She was very friendly and helpful. Mandy was also highly knowledgeable informing me about the advantage... See more
Company replied
Location
Switch locationUnit B, Tullamore Retail Park Portarlington Road Tullamore Offaly, R35 TC04 Tullamore, IE
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Mandy in Tullamore was great. Gave me her full attention dispite the store being very busy. Her area manager, Gareth.. also fantastic to deal with. 5 stars
I recently bought a charger and was helped by Dylan, who was absolutely brilliant. He was friendly, knowledgeable, and made sure I got exactly what I needed. His positive attitude and professionalism... See more
Company replied
Went into tullamore store and was greeted very warmly. Got speaking to mandy. Brilliant service, very nice staff member, couldn't do more for you, gave her opinion on products, great advice I got f... See more
Company replied
Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 23 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 50 years. Things have changed a lot since we opened the doors of our first store back in 1968 on Mountjoy Square in Dublin – and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
Unit B, Tullamore Retail Park Portarlington Road Tullamore Offaly, R35 TC04, Tullamore, Ireland
4.9
Excellent
2K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
The service from one particular member…
The service from one particular member of staff on my most recent visit is what made me give a 5 star..
October 29, 2025
Unprompted review
Well done mandyMandy in tullamore store was very…
Mandy in tullamore store was very helpful, friendly and efficient
October 28, 2025
Unprompted review
Excellent service…
Mandy looked after us today in DID Tullamore. Service was brilliant and we got everything we needed.
October 28, 2025
Unprompted review
Mandy in Tullamore was great
Mandy in Tullamore was great. Gave me her full attention dispite the store being very busy. Her area manager, Gareth.. also fantastic to deal with. 5 stars
October 27, 2025
Unprompted review
Mandy in your tullamore store is a…
Mandy in your tullamore store is a fantastic sales lady. She gives great advise and also explains everything perfectly.
October 26, 2025
Unprompted review
Brendan was a great help in assisting…
Brendan was a great help in assisting us with selecting two new tv’s.
October 27, 2025
Unprompted review
When to purchase a microwave oven in…
When to purchase a microwave oven in Tullamore. Alex looked after us and cannot say enough about her, she was very informative and went out of her way to make sure we were happy with our purchase.
Would highly recommend this store
October 1, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great customer service
Great customer service. Staff was very friendly will buy again from sure from that shop.
Highly recommended DID TULLAMORE.
October 16, 2025
Unprompted review
Reply from DID Electrical - Tullamore
Hi Dobromir,
We appreciate you sharing your positive shopping experience with us! We're so glad to hear that our staff was friendly, and we look forward to seeing you again.
Thanks
DID Electrical
Home office upgrade
Had a great experience with DID tullamore recently. Was served by a lovely assistant Dylan and he went above and beyond with service. Really impressed and will return again
October 10, 2025
Unprompted review
Reply from DID Electrical - Tullamore
Hi Patrick,
We're happy you had a great experience at our store. We appreciate you mentioning the helpful service you received. We look forward to your return!
Thanks
DID Electrical
A lovely shopping experience ✨
Last week I purchased a toaster and kettle in DID Tullamore. Mandy assisted me with my purchase. She was very friendly and helpful. Mandy was also highly knowledgeable informing me about the advantages of certain brand and appliance types. A lovely shopping experience overall and I’m delighted with my new pink kettle and toaster.
October 4, 2025
Unprompted review
Reply from DID Electrical - Tullamore
Hello shauna
We're happy you had a lovely shopping experience in our Tullamore store. It's great to hear that our team member was so helpful and knowledgeable, and that you are delighted with your new appliances. We appreciate your positive feedback!
Thanks
DID Electrical
Reply from DID Electrical - Tullamore
Hello 👋
Thank you very much for your review and rating! Very much appreciated 🙂
Kind Regards
The DID Team
Great experience
Great experience. Mandy was very helpful and knowledgeable om the items purchased
October 4, 2025
Unprompted review
Reply from DID Electrical - Tullamore
Hi Michael,
We're glad you enjoyed your experience. We appreciate your positive feedback regarding the helpful and knowledgeable assistance you received. Thank you!
Thanks
DID Electrical
Darren was a gent and very helpful
Darren was a gent and very helpful
October 4, 2025
Unprompted review
Reply from DID Electrical - Tullamore
Hi Dave,
We're happy to hear that you found our team member helpful. Thank you for your positive feedback; we appreciate it.
Thanks
DID Electrical
All good
All good
Excellent service . Item was in warehouse but was sorted & I was able to purchase
I dealt with Darren & he was most helpful
October 4, 2025
Unprompted review
Reply from DID Electrical - Tullamore
Hello Breda
Thank you for your wonderful feedback, we're very glad to hear.
Can you review your scoring here by any chance? Showing as 1-star and from your kind words we think it may have been an error. Thank you 😊
Kind Regards
The DID Team
Excellent service from Dylan
I recently bought a charger and was helped by Dylan, who was absolutely brilliant. He was friendly, knowledgeable, and made sure I got exactly what I needed. His positive attitude and professionalism made the whole experience quick and enjoyable. Dylan is a real asset to the team — I’ll definitely be back because of him
October 2, 2025
Unprompted review
Reply from DID Electrical - Tullamore
Hi Larry,
We're glad you enjoyed your experience. It's great to hear that our team member was helpful and knowledgeable, ensuring you found the perfect charger. We appreciate your positive feedback and look forward to seeing you again.
Thanks
DID Electrical
Reply from DID Electrical - Tullamore
Hi Irene,
Thank you for your feedback, we hope to welcome you back soon
Kind regards
DID Electrical
Reply from DID Electrical - Tullamore
Hi Paul,
We are happy to hear that you had a positive experience at our Tullamore store. We appreciate you taking the time to share your feedback.
Thanks
DID Electrical
Great service
Went into DID Tullamore to buy a coffee machine. Mandy was absolutely brilliant and talked us through our options. We decided on the Ninja Luxe Cafe on her recommendation. Excellent service and glad to support an Irish business.
October 1, 2025
Unprompted review
Reply from DID Electrical - Tullamore
Hi there,
We're happy to hear that you had such a positive experience in our Tullamore store. We appreciate your kind words about the service you received and are glad you're happy with your new coffee machine. Thank you for supporting our business.
Thanks
DID Electrical
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