Derma Space Reviews 1,087

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars
Verified

I ordered the soonjung 2x barrier intensive cream, it arrived within three days (to sweden) and I got handwritten note and a bunch of free samples along with my order. One of which was the Purito oil... See more

Company replied

Rated 5 out of 5 stars

I made an error when choosing the delivery option when ordering online, but Katrine from customer support was a lifesaver! She responded to me within less than a day and I got my order even quicker th... See more

Company replied

Rated 5 out of 5 stars

I use different brands for my skincare routine. When it comes to Korean skincare brands, I always find what I need on Derma Space. I've ordered multiple times from them, and will order again. Great pr... See more

Company replied

Rated 5 out of 5 stars

First time I write a review but I wanted to express how satisfied I am with Derma Space. Order came in time, even in crazy covid times, exactly what I ordered and great prices and I especially loved t... See more

Company replied

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Company details

  1. Beauty Supply Store

Written by the company

Vi er mor og datter, der gerne vil udbrede kendskabet til den effektive og gode koreansk hudpleje (i daglig tale kaldet K-beauty) i Danmark. Vi har rigtig mange gode erfaringer med K-beauty. Og de erfaringer, vil vi gerne, at andre også kan få gavn og glæde af. Og så er produkterne fra K-beauty for øvrigt også rigtig gode-til-prisen. K-beauty produkterne er meget mildere mod vores hud, og er generelt meget fugtgivende, beroligende og nærende. Desuden balancerer de hudens pH-værdi, så den lettere optager produkterne. Ingredienslisten er meget nytænkende og innovativ, og ingredienser som snegleslim og bigift er helt normalt at finde i mange af produkterne, og giver fantastiske resultater, som slet ikke kan måle sig med de hudplejeprodukter, der sælges herhjemme.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Excellent Packaging...

October 26, 2024
Unprompted review
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Reply from Derma Space

Hello Zelly,
Thank you so much for your kind words! 🌸 We're thrilled to hear you loved the packaging and hope you enjoy using the products just as much.
Have a lovely day!
Warm regards,
Laura//Derma Space

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Rated 5 out of 5 stars

Happy customer

My order arrived early and I am happy with the packaging and also they gave me a free sample of the products.

October 3, 2024
Unprompted review
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Reply from Derma Space

Hi Anjali<3
Thank you so much for your kind words! We're thrilled to hear that your order arrived early and that you're pleased with the packaging. We love to include free samples for our customers to try out new products. If you have any questions or need further assistance, feel free to reach out. Enjoy your purchases!
Best regards,
Laura//Derma Space<3

Rated 5 out of 5 stars

I love Derma Space

I use different brands for my skincare routine. When it comes to Korean skincare brands, I always find what I need on Derma Space. I've ordered multiple times from them, and will order again. Great products, fast delivery, nice website.

August 31, 2024
Unprompted review
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Reply from Derma Space

Hi Julie,
Wow, thank you so much for your kind words, we appreciate them so much.
Have a wonderful evening❤️
Best regards, Laura/Derma Space

Rated 5 out of 5 stars

Delivery time & variety of products

Quick delivery and variety of products.
One thing I did not like was that I bought a travel size SPF that was not intended for sale but a free sample instead…

July 22, 2024
Unprompted review
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Reply from Derma Space

Dear Bianca,
Thank you so much for your feedback! I'm thrilled to hear that you were pleased with our delivery and the variety of products we offer. It means a lot to us!
I’m genuinely sorry about the mix-up with the travel size SPF. I apologize for any inconvenience this may have caused.
Your satisfaction is our top priority, so please contact us at kundeservice@dermaspace.dk. We would love the opportunity to find a solution together and make this right for you.
Thank you again for your support and understanding!
Warmest regards,
Laura

Rated 5 out of 5 stars

Everything arrived in perfect condition…

Everything arrived in perfect condition and on time!

July 23, 2024
Unprompted review
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Reply from Derma Space

Hello Mariana,
Thank you so much for your kind words! We are thrilled to hear that everything arrived in perfect condition and on time. Your satisfaction is our top priority, and it's wonderful to know we met your expectations❤️
Thank you so, so much for your time!
- Laura

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Rated 5 out of 5 stars

Amazing product

Amazing product. Thanks

June 19, 2024
Unprompted review
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Reply from Derma Space

Thank you so much for your review! We are thrilled to hear that you love the product. Your satisfaction means the world to us, and we're delighted to have you as a happy customer.
If you ever have any questions or need assistance, please don't hesitate to reach out.
Have a lovely day!
- Laura❤️

Rated 5 out of 5 stars

God og hurtig levering

God og hurtig levering, stort sortiment.

June 5, 2024
Unprompted review
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Reply from Derma Space

Kære Zine,
Tak for din høje bedømmelse af vores levering samt sortiment - den varmer meget!
Mange tak🤩
Må du have en fantastisk dag!
Varme hilsner, Laura

Rated 5 out of 5 stars

Good products and prices....fast…

Good products and prices....fast delivery 🙂

June 13, 2024
Unprompted review
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Reply from Derma Space

Hi Mariana,
Thank you for your review! We're glad you appreciate our good products, competitive prices, and fast delivery. Your satisfaction is our priority, and we're committed to maintaining high standards. If you have any further feedback or questions, feel free to reach out!❤️
Best regards,
Laura

Rated 5 out of 5 stars

Quality products.

Quality products.
Fast Shipment.

June 3, 2024
Unprompted review
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Reply from Derma Space

Hello D. Millar,
Thank you so much for your review! We're delighted to hear that you were pleased with the quality of our products and the speed of our shipping. Your satisfaction means a lot to us! Have a lovely day❤️
Best regards,
Laura

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Rated 5 out of 5 stars

Love this shop

Just in general - very good range of products, great prices and fast delivery. Have bought products here many times.

March 12, 2024
Unprompted review
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Reply from Derma Space

Hi Louise,
Thank you so much for your wonderful feedback! 🌸
We’re thrilled to hear you’re happy with our product range, prices, and fast delivery. It’s always a pleasure having you as a customer.
If you ever need any assistance, feel free to reach out.
Have a fantastic day!
Best regards,
Laura
Derma Space

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, easy to navigate website. Definitely will buy from there again!

May 10, 2024
Unprompted review
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Reply from Derma Space

Hello Tina,
Thank you very much for your kind words, we greatly appreciate them. It's wonderful to hear that you had a good experience with us. Wishing you a lovely day!
Best Regards,
Laura

Rated 5 out of 5 stars

Great selection

User friendly site and loved the products.

April 8, 2024
Unprompted review
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Reply from Derma Space

Hello Pragya,
So glad you liked our selection and found our site easy to use! Thanks for the love and your time.
Have a wonderful day😊
Best,
Laura Kjær, Customer Service Coordinator

Rated 5 out of 5 stars

Excellent service

The service was excellent so were the products.

I can only highly recommend to others. Defensively will purchase again.

Thank you :-)

April 16, 2024
Unprompted review
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Reply from Derma Space

Hello Martina,
Thank you for your lovely words! We're delighted you had a great experience with us. We can't wait to welcome you back again soon! Your words warm all the way around❤️
Thanks again.
Best wishes,
Laura Kjær//Derma Space

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Rated 5 out of 5 stars

Received my package in a day

Received my package in a day. Beautifully packed, very generous with gift samples too. Thank you ♥️

March 27, 2024
Unprompted review
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Reply from Derma Space

Hi Anita,
Thank you for sharing! So glad to hear your package arrived quickly and that you liked the samples. We always include two samples so you can try more products❤️
Thanks again - have a wonderful day😊
Laura Kjær//Derma Space

Rated 5 out of 5 stars

100% the best place to order Korean products

Very nice experience with customer service, it’s quick. Delivery is fast as well. I am in love with the products, as all are of 100% the best quality. I am a regular customer and will continue to be.. 😊

February 22, 2024
Unprompted review
Derma Space logo

Reply from Derma Space

Hello Pallavi,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with both our customer service and our products. Your loyalty means the world to us, and we're so grateful to have you as a regular customer😊
Warm regards,
Laura Kjær

Rated 5 out of 5 stars

What is not to like?

Lækre produkter til meget fornuftig pris og en helt fantastisk kundeservice - What is not to like?

January 29, 2024
Unprompted review
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Reply from Derma Space

Hej Maria,
Tak for din høje bedømmelse og positive kommentar.
Vi er meget glade for, at du har oplevet god service og vores kundeservice i det format, som vi stræber efter det skal være.
Jeg håber dine produkter giver dig velvære i hverdagen.
Venlige hilsner fra
Maria Bækgaard, Kundeservicechef.

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Rated 5 out of 5 stars

the service is great

the service is great. I always have the products I need. good packaging and very nice to see the card inside

December 5, 2023
Unprompted review
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Reply from Derma Space

Hi Alona,

Thank you for your kind words. I hope the products is as good as you wished for.

Love Maria.

Rated 5 out of 5 stars

Satisfied 👍🏼

It’s my first time ordering here but I was recommended it by a friend. I must say the order came faster than expected and all my products were inside. Will keep ordering from this place😊👍🏼

November 21, 2023
Unprompted review
Derma Space logo

Reply from Derma Space

Hi Kat,

Thank you so much for your kind words. You are so welcome in our small univers.

Love Maria.

Rated 5 out of 5 stars

Amazing Customer Service

I made an error when choosing the delivery option when ordering online, but Katrine from customer support was a lifesaver! She responded to me within less than a day and I got my order even quicker than I thought. Also I absolutely love the the products and I am going to order again for sure!!!

November 21, 2023
Unprompted review
Derma Space logo

Reply from Derma Space

Hi Katarina,

Thank you for your kind words. We really appreciate that!

Love Maria.

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