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  1. Association or Organization

Written by the company

Confianza Online es una asociación creada en 2003 con el fin de aumentar la confianza de los usuarios en Internet a través de su Sello. La presencia del Sello en las páginas web adheridas significa que han asumido unos compromisos con la ética en Internet y con las normas de conducta recogidas en el Código de Conducta de Confianza Online, es decir, que han pasado una verificación de su página web y que dan la posibilidad de reclamar gratuitamente ante Confianza Online. La tramitación de reclamaciones se hace a través de un organismo de resolución extrajudicial de controversias imparcial y gratuito que cuenta con todos los reconocimientos oficiales que existen para organismos de autorregulación en Internet en España. Recordamos que las empresas adheridas son entidades independientes de Confianza Online y se comprometen con las buenas prácticas en internet cumpliendo nuestro Código de Conducta.


Contact info

4.2

Great

TrustScore 4 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

We have sent 51 mails and still not…

We have sent 51 mails and still not online, never see something like this all similair concepts like this max 3 mails, but confianza 51 mails, if you want confianza online than expect around 40 / 50 mails and 1 onth to get your things online

February 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Great job

Great job, fine attitude to citizens, hope you continue, all the best, Elena.

January 13, 2025
Unprompted review
Confianza Online logo

Reply from Confianza Online

Muchas gracias por tu comentario Elena. Palabras como las tuyas nos animan a seguir creciendo. Cuenta con nosotros siempre que lo necesites. Un saludo.

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. After many months of problems, they helped me solve it satisfactorily within a week. Easy process, good communication and swift resolution.

January 23, 2024
Unprompted review
Confianza Online logo

Reply from Confianza Online

Hola, K Smith. Muchas gracias por tus palabras. Nos alegra haberte ayudado y quedamos a tu disposición siempre que nos necesites. Saludos.

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