Alternaleaf Reviews 2,181

6 months since my last review. I rated Alternaleaf v. highly at the time so this is going to be boring :) They've upgraded their processes recently to provide extremely fast service to patients. Their... See more

It has been very straight forward dealing with Alterleaf and get on MC, all emails and questions have been answered quickly. The whole process has been fantastic and it’s only taken just over 2 weeks... See more

Fast good information and medication already helping. Money is my only issue as never have any spare. But must be better than taking fentanyl mst diazepam zopiclone ect ect.. I realy want off all t... See more

I have been with Alternaleaf for 3 months now. The service from the beginning to now has been nothing less than 5 star. The knowledge, the advice and the kindeness received from the company and thei... See more

I had been on various medically prescribed treatments for most of my adult life on and off. I Started Alternaleaf course of drops in June 2025 and it has been life transforming. I had suffered from... See more

From start to recieving flower , 2 weeks and was so easy and simple thanks to the great staff and don't be scared to take the jump because if you do nothing then nothing happens. Just remember that pe... See more

Very good experience. With all involved. Once I had spoken with the doctor especially,the bill was paid and the products areived very promptly. I am hoping this will continue to be the experience as... See more

Exellent from start to finish. I was worried about when I would receive my next medication as was my quaterly review was due that I could only book from the 11th. I was worried my actual appointment w... See more

Website is good and explains everything really well The process is simple and straightforward Good communication Products available are varied with lots of options for different needs

Alternaleaf have been great to deal with from beginning to end. I've just had my second quarterly review, both of which were really positive experiences. First class service and highly recommended.

This is a relatively new concept to UK medical scene. It has made such a difference to my day to day living. The staff at Alternaleaf have always been kind, patient and understanding. They are hero's... See more

fantastic customer service and really cares about their patients. the time to get my first prescription did take longer then originally told. but when I did ring the customer service team couldn't be... See more

Quick within a week had a appointment second week flower came brilliant service easier than you think once master how.it works welcome tk the new erra

Fantastic service from start to finish, the whole thing took around 3 weeks from my first appointment to actually getting my medication delivered. Just started it so not sure if it is going to help wi... See more

They were so understanding and helpful, from my first initial interview to my Dr's and prescriptions they have explained things fully and helped me navigate the parts I didnt know. Your treatment... See more

3 months in, and I can honestly say my membership with Alternaleaf has been life changing. Prompt service, wide selection, and advice when (if!) needed. My levels of anxiety have reduced to the... See more

I have been on all sorts of medication for pain & anxiety & all messed with my mind and other side effects, I have just joined this company & awaiting my prescription, very excited to try & hopefully... See more

I found the process expensive and confusing. I was responding to so many requests for payment that I lost track of who I was paying and for what. My initial consultation was very brief and cursory... See more

A great clinic in my opinion they are very prompt with appointments, easy to talk to medication comes in the post quickly and is easy to track. The ability to get access to medical cannabis has been a... See more

From start to finish had a very good service, no pressure, listened to everything I had to say , felt supported. Second appointment same first class service, listened to my experience and adjusted... See more

I’m in my third month with Alternaleaf now and just put through my first repeat prescription. Honestly, the system couldn’t be easier to use and the staff are always super friendly and helpful. Delive... See more

It took 3 weeks from my gp consultation and my case being approved abs now awaiting another 7 days for the prescription team to authorise the prescription. This has proven to be a very lengthy proc... See more

Quick and easy No forking out £50/£100 for consultation fees Just pay £10 a month and everything is covered. Signed up had an appointment within 4 days and a doctors one the day after that... See more

I wanted to leave a review specifically for Lisa who provided excellent customer service for an issue i was facing. She stuck to her word and sorted everything out for me.

Everything I’ve had so far has been as described and very nice, it’s easy to order and I’ve had no problems. Postage is a bit expensive but I understand why as you do get your order the next day. I am... See more

Just went from 'time to request your prescription' to 'order being processed for delivery' within 3hrs. very impressed. A++ again.

A brilliant service that has really helped. Very good with communication, no issues with any question or queries. Staff are really kind and helpful

I would have liked more explanation about what was being prescribed, how to take it. My prescription arrived with no info about needing to buy a vape machine, or how to use it

I’ve had a really positive experience with Alternaleaf so far. It’s clear they’re on a genuinely positive mission — helping to change perceptions around medical cannabis in the UK and making a... See more

Nothing but supportive, I had a struggle through getting to my first prescription with my doctors surgery making it difficult but alternaleaf were great the whole way. Guidance on hand for anything... See more

Thank you so much for giving me the chance of a new start, the service is amazing with super friendly staff looking after me all the way through this..can't recommend this company enough..

⭐️⭐️⭐️⭐️⭐️ From start to finish, my experience with Alternaleaf has been nothing short of exceptional. The process was smooth, transparent, and handled with genuine care. Every member of the te... See more

Phone calls went well , but the organisation is abit like it with times Eg ... My prescription was late being sent to pharmacy, and link to order I received after the time stated that I can orde... See more

just started trail. already seeing a difference in just days. Just when i thought nothing could help, this company did help me!! Now for the first time ever, im excited about learning because i c... See more

My only complaint is needing to chase up after each stage when I was told I would be emailed. Other than that, absolutely spot on!

Alternaleaf process and proceedure is very thorough and safe, but smooth for clients. The staff are very kind, very knowledgeable and professional, the updates they provide the customers to understand... See more

Excellent service. Easy and quick communication and any queries are quickly answered. Very straight forward and efficient service with 5* products.

Highly recommended took me less then a month to get through the process they walked me through it step by step and so affordable with membership being £10 a month

Alternaleaf we're great from the very start they explain everything so clear wouldn't go anywhere else

Straight forward process, smooth all the way with quick delivery. Good service for me.

Great service start to finish. Look forward to receiving my care from them in the future

Process was effortless, everyone was very helpful and polite. From starting my journey to being prescribed was under a month. Compared to other pharmacies the monthly subscription is much cheaper than... See more

Was seen quickly after I got my medical notes, got medication quickly after that. Helpful staff, easy to talk to.

You were good at the product and all the service around it. Unfortunately can’t score you higher as it took you 2 months.

All round excellent service, staff are all friendly and more than helpful. Highly recommended.

I found the procedure simple to follow, and I was given lots of help and advice along the way. Thanks for listening 👍😊

Brilliant customer service. Straight forward and quick process. Good range of products.

Really good customer service very helpful and good products at good prices 👍

Great from day one highly recommended to get the help you need