I knew which car I wanted, everything was organised by Alan who was very clear and concise with required documents, very pleased with part exchange price. The car has been great leaving the garage mec... See more
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Company details
About Bridgend Motor Group
Written by the company
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USED CARS
USED COMMERCIALS
USED WAV's
- Over 1200 Quality Used Vehicles In Stock
- Reserve any vehicle online for £99
- Build your own deal
- 105 Point Pre-Sales Check
- HPI & VOSA mileage checked & clear.
- Up to 12 months Warranty included
- No Admin Fees
CONTACT US VISIT OUR WEBSITE
Driving Ayrshire forward since 1930
At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.
Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.
Make Bridgend Motor Group the first choice for your next car.
Contact info
Kilwinning Autoplex, Old Glasgow Road, KA13 7JB, Kilwinning, United Kingdom
- 01294 555400
- www.bridgendgroup.co.uk
Replied to 38% of negative reviews
Typically replies within 1 week
New owner experience
The experience was really good from walking in the showroom to browse, meeting Graeme Patrick and having a very professional service. No pressure just very informative, listened to my wish list and came up with a perfect car for myself.
STAY AWAY
I bought a car from bridgend Kilmarnock middle of July and have nothing but bother with it. There have been quite a few concerns regarding a noise from the steering wheel and the car sitting lower at one side than the other as well as other things. On various occasions I have been told the 'car is supposed to make that noise' and 'the engine is heavier on that side of the car'. After getting nowhere i took advice from trading standards and booked the car into Skoda. They found that both front shocks were leaking badly and had they MOT'd it, it would have failed. Skoda also thought the noise was from a badly or wrongly fitting wheel bearing. Bridgend have now reluctantly fixed the shocks as they were still saying there was nothing wrong with them even though i have a video from Skoda showing the amount of leakage. They are saying there is nothing wrong with the wheel bearings even though they haven't been checked and the noise is still happening when the steering wheel is turned. I had asked for a refund within the 30 days of purchase due to knowing the car had faults and I was refused even though I was well within my rights! They sold me a car that should have failed an MOT even though passed it! Do not buy from Bridgend!!
Avoid
Community nurse housebound with no car as these guys sold a dud. Broke down after 14 days and months later still not sorted
A bit disappointed
A bit disappointed that there was no follow after our purchase to see if all was ok.
No longer appear to get floor mats when you buy a car.
Also caps on the wheel nuts were left in the glove box as there were only eight. Was it too hard to fit another eight ?
David the sales man was happy to let us…
David the sales man was happy to let us look round the cars ,without pushing us into anything
He was very helpful and after we got the car he was happy too sort the problem we had .
Good customer service but for some…
Good customer service but for some reason they changed sales person so some communication lost
My experience was amazing
My experience was amazing, Gerry was so lovey and passionate. Took me for a test drive and gave me lots of insite into my now car.
The buying process was so simple.
On picking my car up it was lovely and shiny. I love my new car thank you!
Five Star Service
I traded in my old car and bought a new one at the Kilmarnock branch. I was impressed with their customer service. The team were excellent and made the process a positive experience for me.
I paid £12.499 for a car when I said I…
I paid £12.499 for a car when I said I would have that one it had like flat tyre on front they told me I can get it in 5 days well got the car the tyre pressure was not right and the light came on so I got 4 new tyres on it and was told one of the tyre pressure sensors had gone went back to Bridgend motors they said they put 2 new sensors on it got down the road a bit the sensor light came back on they booked me in few weeks got it back tyre pressure was high went back and told them they got well cheeky and told all your tyres are leaking or all the valves are leaking and if they check them it would cost me I took it back to the garage that put tyres on they found a leeking valve on the front I paid £35. That was the flat tyre at the front they where of no help to a disabled pensioner would not recommend them to anyone and still did not pay for the valve
They done nothing to help me I paid…
They done nothing to help me I paid £12455 and had it a few weeks ago the sensor light came on few days after buying it when I bought the car there was a flat tyre on the front it kept going down they told me all my tyres were leaking or the valves just got new tyres on it but had to pay for a leaking valve which was the tyre on the front that was flat when l seen it it’s not right they want me to pay for everything I’m a old age disabled pensioner and I would not recommend any one to buy from Bridgend motors
I was very excited to have my first…
I was very excited to have my first mini automatic car, Liam the sales person was excellent and very professional and helpful.
The car did not appear not to have been Prept before I picked it up.
When I drove it home I heard a rattle coming from the rear of the car, also noticed a few stone chips on the near side of the car had not been touched up.
When I contacted the garage they were very helpful to rectify all the above which gave me piece of mind.
This is the 3rd car I have purchased from Bridgend garages and always found them very professional.
Good service ,from beginning to end.
I knew which car I wanted, everything was organised by Alan who was very clear and concise with required documents, very pleased with part exchange price. The car has been great leaving the garage mechanically sound, clean all ready. Very pleased .
Our experience was good 👍 Liam the…
Our experience was good 👍 Liam the salesman was very helpful.
Very smooth and easy process dealing…
Very smooth and easy process dealing with Bridgend James at Kilmarnock branch was brilliant to deal with and would recommend him to anyone looking to get themselves a new car couldn’t recommend them enough
Excellent service all through our…
Excellent service all through our experience. Very friendly and helpful.
They were very helpful with my vehicle…
They were very helpful with my vehicle and experience with them
Great Sales Service
Darren at Bridgend Irvine was so easy to deal with, no pressure able to answer questions and genuinely a pleasure to buy from.
Getting the right car for my needs.
I bought my previous car from Bridgend Motor Group. I was involved in a car accident and needed to replace the car for another small reliable one. So contacted the garage to ask if they had anything suitable.
First class service with a super salesman
The service I received at Kilmarnock was first class. Martyn Barkey, in particular was helpful, friendly, knowledgeable and made the whole process of buying my car simple and pleasant. He is a credit to your company. My wife and I have both bought cars from Kilmarnock in the past few months and have recommended you to our family and friends. Overall a great experience.
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