We initially faced some issues with our order as it got lost, resulting in a significant waiting time. However, once a new order was placed with their supplier, everything went smoothly, and the bed w... See more
Company replied
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We initially faced some issues with our order as it got lost, resulting in a significant waiting time. However, once a new order was placed with their supplier, everything went smoothly, and the bed w... See more
Company replied
When I first got the Storage Box Spring Up I was impressed by how modern and sleek it looked. The clean lines and the structured headboard gave my bedroom a stylish touch without being too overwhelmin... See more
Company replied
So disappinted! After few nights of using noticed that one side was lower. Then we noticed that it was damaged in the middle. They took zero responsibility even though it was just matter of weeks say... See more
Company replied
Good product. Fully satisfied. Delivery took a while but worth for waiting.
Company replied
Written by the company
Het kopen van een boxspring doe je niet in één dag. Een boxspring moet natuurlijk voldoen aan je wensen en eisen van zowel de uitstraling als van het slaapcomfort. Wij begrijpen dit maar al te goed en hebben daarom een ruime collectie boxsprings. Iedere boxspring kun je helemaal naar eigen wens samenstellen. Je ligt iedere nacht op je boxspring en daarom zijn jouw wensen erg belangrijk voor ons.
Naast het product zelf staat ook goede service bij ons hoog in het vaandel. Wanneer je een boxspring bij Bosch Bedding koopt, mag je uitgaan van de volgende service:
Heb je vragen of mocht er iets onduidelijk zijn, zijn wij 7 dagen per week online en in de winkel te bereiken.
BoschBedding heeft jarenlange ervaring in de beddenbranche. Alles is begonnen in de van woustraat in Amsterdam, 1962. Founder Gerda Bosch verkocht 62 jaar geleden al bedden en matrassen in een meubelzaak. Een écht warm familiebedrijf. Dit is waar Bosch Bedding al jaren voor staat. Met een hecht team waarbij iedereen elkaar al jarenlang persoonlijk kent. Deze fijne werksfeer willen wij graag overbrengen naar alle mensen.Written by the company
Stuartweg 37, 4131 NH, Vianen, Netherlands
Replied to 100% of negative reviews
Typically replies within 48 hours
So disappinted! After few nights of using noticed that one side was lower. Then we noticed that it was damaged in the middle. They took zero responsibility even though it was just matter of weeks saying that I should have noticed directly if it was production/transport issue. They just offered 50euro discount from 299euro of new damaged part to 249euro.
Dont go there!
Reply from Bosch Bedding
Communication was really bad. I got an email to review them, when my order wasn’t even with me. Then on the delivery day they only sent one person to deliver my mattress (it is a latex very very heavy mattress), so the driver asked me (a woman) to help him get it out of the van, but he then wouldn’t help me get it up 1 flight of stairs. I’ve never received such a bad service from a company in my life. I am happy with the mattress but the lenght of waiting for the product, lack of communication, extremely poor attitude and approach at the delivery stage made me furious.
Reply from Bosch Bedding
Good product. Fully satisfied. Delivery took a while but worth for waiting.
Reply from Bosch Bedding
Their product is excellent and they also have a good service.
Happy client! 😊
Reply from Bosch Bedding
I was promised a refund 3 weeks ago and has still not be done. I have sent numerous emails and yet have not received a refund. This is highly disappointing especially as I had to fight for them to agree to the refund. Really poor communication skills and just decency.
Reply from Bosch Bedding
When I first got the Storage Box Spring Up I was impressed by how modern and sleek it looked. The clean lines and the structured headboard gave my bedroom a stylish touch without being too overwhelming, and the anthracite fabric blended in perfectly with my decor. Setting it up was easier than I expected the instructions were clear, and once assembled, the lift-up storage mechanism worked smoothly, almost effortlessly. The amount of space underneath turned out to be a real game changer, I’ve been able to store extra bedding, seasonal clothes, and even shoes, which instantly made my room feel more organized and spacious. In terms of comfort, the bed is supportive yet cozy, and the elevated height makes getting in and out of it really convenient. What I like most is that the storage function doesn’t compromise on style the bed still feels luxurious and solid. Overall, it combines practicality with design in a way that really enhances my bedroom and my sleep experience.
Reply from Bosch Bedding
Is worse company to make beds the quality is shit the material and handmade worker also is
They told us they will change the mistake they was doing and after 4 months waiting they didn’t call us or not reach back when we started asking them about our bed
Reply from Bosch Bedding
the customer service was the worst. no one answers the phone. you can call them and it your self. they're not punctual. they barely answer your emails. the only thing good was the bed itself that comes from a different country.
Reply from Bosch Bedding
Communicatie is goed… levering is goed… bed ligt zoveel beter en ik slaap beter
Reply from Bosch Bedding
I am very dissatisfied, my bed is the wrong size, I have already sent an email to return it, and I have not yet received any feedback about the return.
Reply from Bosch Bedding
Great product and service! I highly recommend Bosch Bedding.
Reply from Bosch Bedding
The design of the product is very good: 200x200cm with a single mattress.
The assembly was done very efficiently and quickly.
Reply from Bosch Bedding
We initially faced some issues with our order as it got lost, resulting in a significant waiting time. However, once a new order was placed with their supplier, everything went smoothly, and the bed was delivered on the promised date. The bed looks great so far, and we are very happy with it. A small note for those opting for assembly: make sure you have enough space for the packaging and plastics, as the delivery team, unfortunately, cannot take them back with them. Overall, a positive experience after the initial hiccup!
Reply from Bosch Bedding
Sadly I was promised a refund 3 weeks ago and has still not be done. I have sent numerous emails and yet have not received a single reply. This is highly disappointing especially as I had to fight for them to agree to the refund. Really poor communication skills and just decency.
Reply from Bosch Bedding
Good quality, optimal quality/price ratio. Amazing customer service, they reply quickly and do their best to meet your availability in terms of deliver date/time.
Reply from Bosch Bedding
We really liked their service and products. Quality is very good. I definitely advice everyone.
Reply from Bosch Bedding
Never buy from this shop. Service didnt revert to my mails timely and I finally received an email confirming package have been shipped and delivered. Unfortunately no package was delivered. Shipment company sends me to the shop and shop is unresponsive. My money is taken with no goods being delivered. There is a name for this act if you dont respond to client clearly proving that the goods were indeed shipped.
Dont buy anything from this place and save your money for better service.
Reply from Bosch Bedding
very bad customer service THE WORST!
prices change without notice in your shopping cart and no one answer your texts or your e-mails.
Reply from Bosch Bedding
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