Visited Argyle Street store today to look at Winter/ Trail Shoes got great advice from Andrew on my required type of shoe for my wide feet and Achilles problems, also shoe inserts. No pressure sales a... See more
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Visited Argyle Street store today to look at Winter/ Trail Shoes got great advice from Andrew on my required type of shoe for my wide feet and Achilles problems, also shoe inserts. No pressure sales a... See more
Company replied
Amazing knowledgable staff! I can’t thank Liz enough for helping me pick out the perfect waterproof jacket. Everyone was so helpful. Really pleased with my purchases.
Company replied
I visited this store to purchase some supplies for my upcoming camping safari in Kenya/Tanzania. Upon entering the store I was warmly greeted by Daniel K who was more than happy to assist me... See more
Company replied
Dan (Top Floor) was brilliant in helping me pick out waterproof gear for the winter. He is extremely knowledgeable and friendly, gave me more confidence that I was making the right decision and spendi... See more
Company replied
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Unit 4&5, 167 Argyle Street, G2 8BU, Glasgow, United Kingdom
Replied to 84% of negative reviews
Typically replies within 24 hours
Amazing knowledgable staff! I can’t thank Liz enough for helping me pick out the perfect waterproof jacket. Everyone was so helpful. Really pleased with my purchases.

Reply from Blacks - Glasgow
Visited Argyle Street store today to look at Winter/ Trail Shoes got great advice from Andrew on my required type of shoe for my wide feet and Achilles problems, also shoe inserts. No pressure sales and very patient as I tried on a few pairs .bought x2 pairs of Peter Storm winter shoes and inserts

Reply from Blacks - Glasgow
Excellent service from top floor Dan - made choosing a backpack easy. Thanks

Reply from Blacks - Glasgow
I’m so grateful to Dan at the top floor for the customer service that he done for me , amazing top man thanks for helping me with the belt appreciated

Reply from Blacks - Glasgow
Dan (Top Floor) was brilliant in helping me pick out waterproof gear for the winter. He is extremely knowledgeable and friendly, gave me more confidence that I was making the right decision and spending my money wisely!

Reply from Blacks - Glasgow
Another round of excellent service from Top Dan. Forever in awe at the breadth of this man's knowledge. Quickly came to my rescue and helped me make the right choice for exactly the type of Jacket I was looking for. He even looks out for my wallet too ! To who ever the boss is, get this man a promotion!

Reply from Blacks - Glasgow
I visited this store to purchase some supplies for my upcoming camping safari in Kenya/Tanzania.
Upon entering the store I was warmly greeted by Daniel K who was more than happy to assist me in sourcing what I needed. He was extremely knowledgeable about the products I was looking for and very polite and very helpful.
I was then served by Layla at the tills - who was also remarkably polite and friendly and very bubbly.
I will most definitely be returning to this shop in future. Thanks to the wonderful service and warmth I received from these staff members.

Reply from Blacks - Glasgow
spot on...
nice shopping experience and friendly and informative...
thanks top floor dan

Reply from Blacks - Glasgow
The staff were extremely helpful, inviting, and even helped us get a hefty discount!

Reply from Blacks - Glasgow
Went to get advice on the fitting and choice for a new rucksack. Ewan Souter took time to take me through all the choices. Really knowledgable, helpful and patient. Brilliant service.

Reply from Blacks - Glasgow
A very helpful staff member Elizabeth made my purchase enjoyable and re-assuring... Never pushy and at no time was I put under pressure to purchase... Well done to her...

Reply from Blacks - Glasgow
Really appreciate the friendly and obviously knowledgeable advice given taking our use-case and price bracket into account with no hurry or pressure. This would alone would have been enough for 5 stars but their willingness to help us out with our youngest family member was icing on the cake.

Reply from Blacks - Glasgow
Top Floor Dan was really helpful! He knows his stuff and there were lots of discounts on. Definitely recommend this store!

Reply from Blacks - Glasgow
Layla was attentive and gave excellent suggestions about size and fit. We are very pleased with our purchases and are ready for an adventure in Loch Lomand.

Reply from Blacks - Glasgow
Went shopping on Thursday and had to go to blacks to see what new stock was in . I have to give a big thanks to Andrew who helped me purchase a new pair of boots for my latest outdoor adventure and to Frances the store manager who is always full of positive energy and creates such a great atmosphere in her store . Wouldn’t shop anywhere else for my clothes and footwear.

Reply from Blacks - Glasgow
Dan at the store was super helpful and super nice. All the staff were very friendly and helped me tremendously. Huge thanks and 25 stars! 🤩

Reply from Blacks - Glasgow
Was with my partner looking for shoes suitable for walking West Highland way and Andrew was very helpful and knowledgeable about our needs, we ended up with the perfect shoe for our activity ahead.
Cheers and thank you.

Reply from Blacks - Glasgow
Back in to take advantage of the sale before the place gets "closed" (don't worry folks, the place is just getting rebranded as GO Express to sound more Happening with The Kidz and Stuffz ...) and to get some fresh t-shirts to cover my fat sweaty carcass for the warmer days (small hint, their togs may be more expensive, but that's because unlike their high street rivals their stuff lasts for years, as opposed to certain firms proving their environmental credentials by having clothing that 'biodegrade' after the first wash ...).
Regulars will be relieved to know Top Floor Dan - Black's answer to Seth Green - is still going strong. Years ago he said I could do with a new bag, to which I said "Prove it! Reveal to me the new bag I need to make my life complete!" One brief look inside my existing moth eaten effort and he pointed promptly to me the compact and bijou grey Montane with enough internal dedicated compartments and pockets to ensure a laptop, a tablet, a bottle of water, an emergency sugar crash drink, an A to Z of USB leads, cards, money, medicines, pens, pencils, flashlight, a USB power bank complete with solar panel for emergency charge that never actually works but its the climate change thought that counts, and a flip top flask of tea would not only be stored, but organised for ease of access ... and still have more than enough room to cram in three days groceries (six if all the packets are removed). Game, set and match. Either you get your bags from Dan, or you're so wrong about everything you could become one day the President of the United States.
TL/DR - I got stuff from Blacks, and I liked it.

Reply from Blacks - Glasgow
I recently bought my first-ever pair of hiking shoes from Blacks, and I had a great experience thanks to Dan from the top floor. He spent around 30 to 40 minutes helping me out, patiently guiding me through the options and making sure I found the right fit. With his help, I ended up getting a really comfortable pair at a great discounted price. He also recommended some hiking socks, which I got to try on with the shoes, they were super comfy and made a big difference. Dan was incredibly kind, patient, and helpful throughout, making the whole experience smooth and enjoyable.

Reply from Blacks - Glasgow
Many thanks to Andrew and Daniel for a great pair of hiking shoes.

Reply from Blacks - Glasgow
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