Bekommenamenskette Reviews 5,634

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Generally when you select personnalized items, you can see them on the screen, with your own personalization before you confirm you want them as is. Here, this possibility is not offered. When you con... See more

Rated 4 out of 5 stars

Easy top create. Unfortunately you can't change anything after you've put it into shopping bag. If you want to change something, you have to delete it and start again from the beginning

Rated 4 out of 5 stars

It's nice to be able to see how the medallion will look like. You can enlarge your picture, move it around, .. And it's easy to plave and order. It is, however, very difficult for people like me, w... See more

Rated 5 out of 5 stars

So find immediately the "Namenskette" which I needed for a present. But the last time we ordered it was as well a successful purchase.

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Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Gift Shop
  4. Jeweler
  5. Jewellery Manufacturer

Information provided by various external sources

Onlineshop für günstige kundenspzefische Goldprodukte & Silber Namenskette, Entwerfen Sie Ihren individullen Schmuck mit Namen, Es finden Sie jetzt unter bekommenamenskette.com


Contact info

3.9

Great

TrustScore 4 out of 5

6K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

DON’T ORDER

I ordered a personalized necklace with a birthstone and paid 7€ extra for it to arrive earlier. But they don’t write in the description that it takes 2-5 days extra to produce. So the necklace came too late and it was also the WRONG stone.
And the costumer has to pay for sending it back and only gets 70% of the prize originally paid. So almost nothing.
I ordered there before. Same thing. Also the wrong personalized items.

July 21, 2025
Unprompted review
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Reply from Bekommenamenskette

Lieber Kunde,

Es tut uns leid, das zu hören.
Bitte senden Sie eine E-Mail an service@bekommennamenskette.com, wenn Sie weitere Probleme haben.

Dein,
Kundenservice-Team

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Rated 4 out of 5 stars

Gentle

Gentle, subtle. You can't see My children's names are not visible at all, very shallow and without blackening like in the photo.

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

Hands off!

I ordered on 13th December a weekender bag with extra express delivery costs of € 29,- for delivery within 2-4 days to Austria. I received the product on 24th December!!! And today I received an incoice about € 20,- from Fedex for customs duties. So I paid almost € 100,- for this rather small bag.

December 19, 2024
Unprompted review
Bekommenamenskette logo

Reply from Bekommenamenskette

Lieber Kunde,

Es tut uns leid, das zu hören.
Bitte senden Sie eine E-Mail an service@bekommennamenskette.com, wenn Sie weitere Probleme haben.

Dein,
Kundenservice-Team

Rated 1 out of 5 stars

They let me pay 26,-€ for express…

They let me pay 26,-€ for express shipping to Germany (2-4 days) it tooks so much longer I‘m so disappointed. I payed that amount of money because I needed the package in a short time!!
I emailed them burr never get a answer

December 21, 2024
Unprompted review
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Reply from Bekommenamenskette

Lieber Kunde,

Es tut uns leid, das zu hören.
Bitte senden Sie eine E-Mail an service@bekommennamenskette.com, wenn Sie weitere Probleme haben.

Dein,
Kundenservice-Team

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Rated 1 out of 5 stars
Verified

I ordered a necklace but you can even…

I ordered a necklace but you can't even read the words on it plus it's spelled wronge! And it was supposed to be a present. I have wrote a e mail but no one responds back! I'm very disappointed

July 1, 2024
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Reply from Bekommenamenskette

Lieber Kunde,

Es tut uns leid, das zu hören.
Könnten Sie uns bitte ein klares Bild des Artikels, den Sie erhalten haben, zur Verfügung stellen und uns das erwähnte Problem zeigen?
Bitte senden Sie eine E-Mail an service@bekommennamenskette.com, wenn Sie weitere Probleme haben.

Dein,
Kundenservice-Team

Rated 1 out of 5 stars

fast delivery was 3 weeks

I ordered and payed a very fast delivery. It was a present for a wedding. It came almost two weeks to late. We already came back from the trip to the wedding. So useless present. I wrote the costumer service that I payed a lot for fast delivery, they just answered that they don't understand the problem. Disappointing.

May 8, 2024
Unprompted review
Bekommenamenskette logo

Reply from Bekommenamenskette

Lieber Kunde,

Es tut uns leid, das zu hören.
Könnten Sie bitte eine E-Mail mit Ihrer Bestellnummer und E-Mail-Adresse an service@bekommenamenskette.com senden, damit wir dies für Sie überprüfen können?
Vielen Dank für Ihre Hilfe.

Beste Wünsche,
Kundenservice-Team

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Rated 1 out of 5 stars

I've been waiting two weeks for the…

I've been waiting two weeks for the package, it hasn't been delivered yet, and it says 5-8 days.
they don't respond to email.
Rude

February 5, 2024
Unprompted review
Bekommenamenskette logo

Reply from Bekommenamenskette

Sehr geehrte Kunden,

Bei weiteren Fragen wenden Sie sich bitte per E-Mail an service@bekommennamenskette.com.

dein,
Kundenservice-Team

Rated 2 out of 5 stars

I ordered 2 name necklaces on 01/19/24

I ordered 2 name necklaces on 01/19/24. ORDER NUMBER 98891. I am yet to receive the items.

January 19, 2024
Unprompted review
Bekommenamenskette logo

Reply from Bekommenamenskette

Dear customer,

We are sorry to hear that.
Could you please send email to service@bekommenamenskette.com about your correct order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

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Rated 4 out of 5 stars

Easy to create

Easy top create. Unfortunately you can't change anything after you've put it into shopping bag. If you want to change something, you have to delete it and start again from the beginning

January 8, 2024
Unprompted review
Rated 3 out of 5 stars
Verified

Quality of the pictures on the product

I ordered the photo necklace which you can unscrew and put hair of your pet in. It was the exact picture that I sent. However one of my cat´s ears had fallen off... the necklace itself is lovely material.

I also ordered the glass coffee jars with pictures of my cats. Assuming they would (same as the necklace) take the picture and put it on there. However it was more like a drawing/cartoon. Two of them looked like the pictures the other two looked more like dogs....
The product quality is great as is the shipment, but the pictures printed on them not so much. It´s a hit or miss.

January 6, 2024
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Reply from Bekommenamenskette

Lieber Kunde,

Es tut uns leid, das zu hören.
Könnten Sie uns bitte ein klares Bild des Artikels zur Verfügung stellen, den Sie erhalten haben, und uns das erwähnte Problem zeigen?
Wir haben Ihre E-Mail erhalten und werden die beste Lösung für Sie anbieten, sobald Sie ein Artikelbild zur Verfügung stellen.
Bitte senden Sie eine E-Mail an service@bekommennamenskette.com, wenn Sie weitere Probleme haben.

Dein,
Kundenservice-Team

Rated 2 out of 5 stars
Verified

Very thin. Not suitable for cold seasons.

Der Pullover ist sehr Dünn und macht keinen wertigen Eindruck.
Als Geschenk leider eher ungeeignet.
---
The sweater is very thin and doesn't seem to be of high quality.
Unfortunately not suitable as a gift.

December 31, 2023
Bekommenamenskette logo

Reply from Bekommenamenskette

Lieber Kunde,

Es tut uns leid, das zu hören.
Könnten Sie uns bitte ein klares Bild des Artikels zur Verfügung stellen, den Sie erhalten haben, und uns das erwähnte Problem zeigen?
Wir haben Ihre E-Mail erhalten und werden die beste Lösung für Sie anbieten, sobald Sie ein Artikelbild zur Verfügung stellen.
Bitte senden Sie eine E-Mail an service@bekommennamenskette.com, wenn Sie weitere Probleme haben.

Dein,
Kundenservice-Team

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Rated 1 out of 5 stars

Do not order here

Do not order here, it's a complete scam. I ordered one of their dog drawing sweatshirts. The colour, size, quality and print(!! should have been embroidery) were completely off. Not at all what is advertised. This was a Christmas present, but I can't give something like this as a present.

December 29, 2023
Unprompted review
Bekommenamenskette logo

Reply from Bekommenamenskette

Lieber Kunde,

Es tut uns leid, das zu hören.
Könnten Sie bitte eine E-Mail mit Ihrer Bestellnummer und E-Mail-Adresse an service@bekommenamenskette.com senden, damit wir dies für Sie überprüfen können?
Vielen Dank für Ihre Hilfe.

Beste Wünsche,
Kundenservice-Team

Rated 1 out of 5 stars
Verified

Paid €28 for express delivery but…

Paid €28 for express delivery but received the order after one week also there was no response from them when I tried to contact them.
After all of that I got a letter from the border agency to pay €10 which wasn’t mentioned.
The quality as well wasn’t worth it at all.

December 1, 2023
Bekommenamenskette logo

Reply from Bekommenamenskette

Dear Customer,

We are sorry to hear that.
Your order has been delivered on Delivered
11/24/23 at 10:14 AM.
Please send email to service@bekommenamenskette.com if you have further problem.

Yours,
Customer Service Team

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