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Avenue des Jeux Reviews 20,241

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TrustScore 4 out of 5

4.0

Toy Store
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Rated 5 out of 5 stars

Excellent customer service! Thanks to my poor french, I mistakenly ordered a Christmas gift to be collected from their office rather than to my address. They noticed my mistake and gave me a call to o... See more

Rated 5 out of 5 stars
Verified

The Avenue Des Jeux team was wonderful in helping me with my international order. They had several unique products that are unavailable in the United States. They took the time to help me and were won... See more

Rated 1 out of 5 stars
Verified

I did the order on 5th of November and on the next day I did banking transfer to them . And it is all! I definetely know that money is received by them, but they does not answer for my letters via si... See more

Rated 5 out of 5 stars
Verified

Despite I dont speak/write french language I used translator and got my Ravensburger puzzles very fast but local DPD parcel comapny made mistake and send back to you and you send it back again and und... See more

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Company details

  1. Toy Store
  2. Baby Store
  3. Bedroom Furniture Store
  4. Children's Clothing Store

About Avenue des Jeux

Information provided by various external sources

Besoin d'aide? Nos conseillères sont à votre disposition du lundi au vendredi de 09h00 à 12h30 et de 13h30 à 17h00. Les jouets n'ont pas de secret pour elles : n'hésitez pas à les contacter !

Contact info

4.0

Great

TrustScore 4 out of 5

20K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Thanks to my poor french, I mistakenly ordered a Christmas gift to be collected from their office rather than to my address. They noticed my mistake and gave me a call to offer to send it to me directly in time for Christmas and I just had to pay P&P (fairly so!). I spoke with a very friendly, helpful staff member who even spoke fantastic english!

December 21, 2021
Unprompted review
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Rated 2 out of 5 stars
Verified

Delayed delivery

Fine, but No information abolut delivery. I has sent you 2 E-mails asking for information, but I Didn’t get any answer. Delayed delivery.

December 22, 2017
Unprompted review
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