Audio Affair Reviews 6,128

Previously ordered speakers from them & now required isolation feet. Emailed to check that they came with correct size adaptor. They promptly confirmed size was included with these feet & that they we... See more

Customer service is so important when things go wrong ! In my case the speakers were delivered to the wrong address by the carriers! Audio Affair were really quick and got a brand new pair of speakers... See more

Ordered quite a few times over the years. Doesn't matter what I've ordered, always a class company to deal with. Fast delivery and always reasonable delivery cost.

Ordered a Cyrus PSU XR Power Supply Upgrade. Audio Affair were efficient and helpful. At present the PSU sits with my Cyrus CDT-XR CD Transport. I’m getting close to a system that’s probably as good a... See more

Great headphones although they did take longer than expected to arrive. I was a little concerned asi believed they were in stock but they did come in the end and when I phoned to find out what wa... See more

Despite the items having to endure a longer than anticipated journey via sea. Once they disembarked. The items arrived promptly and well packaged. Audio Affair kept me informed every step of the way v... See more

Can’t believe small independent shops like this can compete with the likes of Richard sounds- I’ve been into the shop and brought clearway cable for £6 cheaper per metre then R/S I’ve also ordered... See more

Fast response to a query. Delivered one day earlier than expected, which was nice. Well packaged to protect the product. Incredibly low price, almost half the price on the manufacturers site, hence th... See more

I have just set up a dedicated home theatre and audio listening room so spoke to Joey at Audio Affair in Birmingham and told him my budget and he recommended Focal aria x no3 for the left and right st... See more

The unit arrived promptly as soon as it was available, great company to deal with, highly recommend.

Joey From audio affair Was professional from 1st contact . He was so knowledgeable and put customer at ease . I had an issue with Naim not packing everything inside packaging ! Phoned joey a... See more

I needed an Ortofon Red cartridge and they had one in stock. Not only that, instead of charging me a fortune for a new one, they sold me a 'used' one that was returned by a customer who claimed it was... See more

Bought a pair of Custom Designs’ CD 605 XL Wood Speaker Stands. There was a ridiculous delay in delivery but let’s not talk about that because the stands have delivered an extraordinary improvement in... See more

Excellent service. Placed order on Friday afternoon. Received a Phone call from Audio Affair that day to confirm that supplier had item in stock and a rough idea of when it should get dispatched. Rece... See more

I've ordered some Spin vinyl cleaning kit, Project record cleaning and stylus brush, some record sleeves and oil for an ageing Project turntable. Audio Affair stock a great range of these products, a... See more

Yet again Audio Affair have come up with the seemingly impossible and I have aquired a lovely pair of KLH Model 5 Speakers. The team at Audio Affair work extremely well as a unit and will answer your... See more

Ordered new speakers at a competitive price. They came quickly. Just a smooth experience.

I ordered a pair of Kanto SX26 speaker stands from Audio Affair. I was initially told by email there might be a 2–3 day delay, but they actually arrived much sooner than expected. They were also £10 c... See more

Great communication. We were expecting a delay on the product I ordered and I was worried it would get sent whilst I was away. A few quick phone calls remedied the situation and the product arrived th... See more

I’ve used this storage system for my CD collection for many years. It’s easy to assemble, robust and classy looking. The units can be stacked safely and provide a secure method of keeping CD safe.

Ordered an Fiio SR11 Airplay Streamer quite late in the day but the boys at Audio Affair employed optimum competence and squeezed my order in for next day delivery. So, it’s a highly recommended from... See more

Very pleased with product (speaker stands), they definitely improve the sound of my system. Delivery was prompt and I was kept informed of their progress. All in all very satisfied with experience of... See more

Bought an Eversolo DMP A8 and some Dali Menuet SE speakers. Wasn't sure which speakers to get, but Joey came up with some great suggestions based on my description of the kind of thing I needed. Reall... See more

The delivery was impressively fast (next day) but I ran into a glitch as I am not at all tech savvy and Richard was awesome at getting me up and running. I am very grateful. Thank you. 5*+

I had been buying in Audio Affair for some years now, and the service was always excellent. The last time, Joey assist me buying the new HifiMan HE1000 Unveiled and I can't be more pleased. In the pas... See more

Purchased a mobile dac /headphone amp at a competitive price. Arrived well packaged in 4 days.Very good service and would recommend.

I had to return a preamp because it was terrible and had to pay for the return myself. I could have got this from Amazon and had free returns but I decided to support a shop I had bought from twice be... See more

Excellent service as normal I have been a customer for a number of years buying various hi fi items

Mike and Andy are old school respectable and of exemplary character. I cannot recommend them highly enough. Oh, they also know their stuff😀

Fast efficient service from start to finish, why can't all retailers be like this !.... Many thanks 👍

Purchased a Linn Lp12 SME armboard. Price was competitive and delivery quick. Happy with my purchase and the excellent service. Recommended

Fast shipping and great prices. More importantly, Audio Affair are always available to give really helpful and impartial advice.

First class retailer. Excellent range of hifi from budget to high end. At great low prices. Staff are first rate With knowledge of the items. The website is easy to use.

Item as expected and very quick deliver. Great

Some slight mix up on my order but all communication was clear and helpful and resulted in a delighted customer.

Good service and on time delivery

Great product (Project replacement power supply) at a very competitive price, arrived incredibly quick

Item arrived very quickly and well-packed. Would buy from again.

I wasn't initially satisfied when I visited the shop, the item was was the same price as online yet it wasn't posted and the paperwork took longer than ebay too! They took all my details for the secon... See more

Although i couldnt get an answer when i phoned Audio Affair or when i tried the live chat i still went ahead and ordered my Pro-Ject Carbon Esprit based on them saying on their website that you have a... See more

The order came quickly, but sadly the product which was extremely expensive for my sons therapeutic listening needs is broken already after 5 weeks of use. A similar fault to most standard cheap headp... See more

Good quality screen Fantastic picture and good transparency of sound. The screen is also visually a bit transparent, which means speakers in the rear can be faintly but easily solved by painting... See more

Excellent service and communication by Audio Affair throughout. I've only given 4 stars, due to the nature of the delay in receiving my order (Onkyo CP-1050 Turntable). The delay was due to Onky... See more

I originally ordered a KOL lp for my girlfriend and when i opened my order it was battered to pieces. However, i have nothing but praise for the Audio Affair team, particularly John who responded qu... See more

Box arrived missing an adapter that is listed as part of the contents and essential for using the hearphones. I phoned to advise and they said they would send a replacement. That was 6 days ago. No... See more

My ordered equipment arrived as described, well tracked and in excellent condition. Was kept informed about delay to stock arrival before despatch. Pleased with the quality of the product. Only let do... See more

Very good product and price! However two things to remark: a completely different street name was used instead of mine, so delivery was delayed and post company luckily could call me for the right ad... See more

Above and beyond service after I made a big mistake with my delivery address. The parcel was returned to sender and Audio Affair did not charge me to send it out a second time.

I made an order for a turntable stylus that I urgently needed next day. I made an order 15 minutes before the cut-off time but was concerned it would not be dispatched on the same day. I noticed... See more