WiAutomation Reviews 882

I submitted a complex multi-component request via Quick Quote and received a comprehensive breakdown in 2 hours. Implementation was seamless with their support.

The website is incredibly easy to navigate. I'm in a different country, but communication was flawless and quick. Had a minor shipping inquiry, and customer care resolved it promptly and efficiently. Highly recommended.

My company was facing a urgent deadline, we needed a specific sensor array. WiAutomation's worldwide shipping got it to us in two days. The 'Quick Quote' process was straightforward, but the customer care team's patience and clear communication were what truly saved us.

All good!

One thing though, generally, when we buy from online platforms, the duties are included in the price or shipping cost. I was surprised to pay for them after.

The packaging deserves special mention, industrial components arrived in pristine condition despite long-distance shipping. Amazing experience

As a manufacturing plant manager, I appreciate suppliers who understand urgency. WiAutomation's shipping got us running again over a weekend. Professional throughout.

The Quick Quote system is revolutionary. I had a detailed proposal within hours, not days.Exceptional service start to finish.

The extensive product selection saved me so much time. Found a hard-to-find automation part and received a quick quote. Delivery was ahead of schedule. A trusted partner indeed.

I have a very bad experience with WiAutomation, 25 days have passed since my order, they did not provide me with a track number, and I did not receive the spare parts, they do not want to return my money.
I am very disappointed and lost money.
I do not recommend WiAutomation.

The website indicates that express delivery items are in stock; however, it does not mention that the item could be in stock anywhere around the world, and delivery could take over two weeks. I initially called but received no answer, so I emailed instead and finally received a response three days later stating that delivery would likely take 15 days from the date of order. I immediately asked for the order to be canceled as this was unreasonable. They first refused, but after I informed them that I would cancel the payment via my credit card, they agreed.

I then received a phone call regarding my review, asking me to adjust it. I suggested that they update the delivery times to “10+ days” to prevent others from being misled by the “in stock with express delivery” claim. I also said that if this change is made, I will delete my review.

Our production line was facing intermittent stoppages. WiAutomation's 'Quick Quote' was precise, and they shipped a custom module in just 3 days. The customer care team was incredibly supportive and proactive, ensuring a smooth setup. Highly recommended.

Fast service, straightforward purchasing process, helpful support, and on-time delivery. Everything went smoothly. This is how business should be done.

I was hesitant to order from a new site, but the service was professional, information was clear, and support was prompt. The product works exactly as expected. A very positive first experience.

I was facing a tight deadline, we needed a specific sensor array. WiAutomation's worldwide shipping got it to us in two days. The 'Quick Quote' process was straightforward, but the customer care team's patience and clear communication were what truly saved us.

If a product says "express delivery" and "In stock" any reasonable human will assume the order will be shipped in 1-2 days and probably arrive within the week.

It has been 10 days since i placed my order and it has not shipped. Why - because its in transit to their warehouse apparently.

How is that "In Stock" -- well, it's in stock, just not "here" where they ship it from. Just how i have products in stock, just not here, but at my suppliers warehouse.

It's also not their fault, because reading what it says on their checkout page is my fault, or their shipping page which says delivery takes 1-10 business days. Nope, i was supposed to reach out to customer support before the order who would have told me order outside the EU take 7-10 days just to be shipped. That's how most people order online.

Oh, it hasn't shipped and you want to cancel? Nope, sorry, we already processed your order.

They dont charge the stripe order until it ships, you can easily lock your card to prevent the transaction from going through fyi.

To the company: you know very well what you're doing, if you were up-front about your ship times, people would think twice about the order. Instead, you are purposely deceptive and hide this fact then refuse to cancel the order while you order from your supplier to ship it out.

All products in stock and delivered quickly. Excellent service all round.

Materiale non conforme ,l'ordine prevedeva batterie PANASONC, ma arrivato altra marca

The products arrived in excellent condition, with very careful packaging. Outstanding phone support they answered all my questions. Everything was perfect from order to delivery.

During an urgent maintenance job for an international client, we needed a reliable and fast supplier. After a quick search, we turned to WiAutomation and I must say they exceeded expectations: they managed to deliver the materials ahead of schedule, helping us resolve a very critical situation. Since then, I consider them a trusted partner.