Wheelie Bin Storage Direct Reviews 1,038

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the product, noting its robustness and attractive appearance in their gardens. Consumers also appreciate the straightforward delivery service and the ease of following the assembly instructions. People highlight the product's well-made construction and the helpfulness of the staff. However, some reviewers mentioned that the assembly instructions could be clearer. While most found the assembly process simple, a few customers encountered minor issues with their orders, such as missing parts, which were promptly resolved by the company.

Based on these reviews

Rated 5 out of 5 stars

I had the 4 bin store. Good communication and delivery turned up when scheduled. The quality of the product is excellent and assembly extremely straightforward with good instructions. I would recomme... See more

Rated 5 out of 5 stars

Never thought I'd be writing a review for a wheelie bin cover...but here I am because these things are impossible to find if you want one that is well made and doesn't fall apart after a single winter... See more

Rated 5 out of 5 stars

I was really impressed with the contact I received from the office after placing my order ensuring I had the right measurements. The order was delivered on time and of high quality. Although I got a h... See more

Rated 5 out of 5 stars

Great communication from company even clarifying with me that I had ordered the right one due to having to b exact with measurements. Delivered on time confessed I got a handyman to put it together... See more

Rated 4 out of 5 stars

Overall a good bit of kit. Only problem I found was that one of the door openings was too wide for the door supplied. Not the end of the world as the problem can be overcome by attaching a thin strip... See more

Rated 5 out of 5 stars

Bought the quad wheelie bin storage for my daughter’s house. Easy to order and good communications from purchase to polite delivery man, placed item on driveway as instructed.This is a superb quality... See more

Company replied

Rated 5 out of 5 stars
Verified

Ordering easy. Delivery via palette - requires customer transfer from street. Bin store construction simple using instructions provided. Bin store has been made using interlocking slats. Looks much sm... See more

Rated 5 out of 5 stars

Really sturdy and well made product delivered quickly and without fuss. Definitely value for money. I put it together on my own, as my partner was busy with other things, but two people would manage i... See more

Rated 4 out of 5 stars

The bin store is great, well made and looks good, however putting it together proved a little difficult for my helper. It isn’t straight and leans which he needs to come back and rectify - the struts... See more

Rated 4 out of 5 stars

The storage bins are great but one suggestion would be to put some sort of block or leg on the bottom of the panels to stop the bottom rail rotting as it is resting on the ground . I put a batten unde... See more

Rated 5 out of 5 stars

These storage bins are excellent. The customer service is also excellent. After two years of use one of the hinges snapped, I contacted Wheelie Bin Storage Direct to buy a new one but they sent me a s... See more

Rated 5 out of 5 stars

The wheelie bin storage unit is superb. The quality exceeded my expectations with everyone who has seen it commenting how great a product it is. I'm surprised there is no video on the website to show... See more

Rated 5 out of 5 stars
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The delivery driver was really nice and friendly, a credit to the company. The storage was easy enough to assemble and takes about 3/4 hours to fully assemble with locks, handles etc.... See more

Rated 3 out of 5 stars

You need a reasonable amount of DIY experience - no predrilled holes and warped doors did not help. The instructions are minimal and do not totally match the kit. Could do with some braced corner brac... See more

Rated 5 out of 5 stars
Verified

I was in the search for a decent bin store, absolutely fed up with picking up all the recycling from garden after a bit of windy weather. After a bit of searching I came across the Wheelie Bin Storage... See more

Rated 5 out of 5 stars

Excellent no more unsightly bins. Delivered within timescale. Took my husband a good few hours to assemble. Product as described. Had lots of positive comments from friends, would definitely recomme... See more

Rated 4 out of 5 stars

👍Sturdy and solid and it’s doing the job. 🤔The lids are heavier to lift than I realised. The people who put it together for me said the instructions weren’t brilliant, and they found it difficul... See more

Rated 5 out of 5 stars
Verified

I purchased a quad wheelie bin storage unit in August 2024. The day before it was due to be deivered I noticed the price had been reduced by £50. I contacted the company and spoke to James Crawford, C... See more

Rated 5 out of 5 stars

We have now completed the construction of the wheelie bin store, and are very pleased with the result. The structure is very robust, and looks good in our garden. The ordering and delivery process w... See more

Rated 5 out of 5 stars

We placed the order and received confirmation email including our request for it to be constructed the opposite way to the picture. We received estimated delivery date and was contacted by the palette... See more

Rated 5 out of 5 stars

Great service from the team. I ordered 3 weeks in advance for a pre agreed delivery date. I was not disappointed as their chosen pallet network delivery van arrived as promised. They helped offlo... See more

Rated 4 out of 5 stars

The 4 bin storage container arrived as advised. Once put together they looked very nice, my only slight negative is the slide locks on the front are not quite as sturdy as I imagined.

Rated 4 out of 5 stars

I recently purchased a wheelie bin store from Wheelie Bin Storage Direct and overall, I’m quite pleased. The ordering and delivery process was straightforward, and the product arrived well-packed and... See more

Company replied

Rated 4 out of 5 stars

I have yet to construct my 4 bin storage but it looks sturdy and well made in its flat pack state. It took a while to reach me on Mull but Wheelie Bin Storage were very helpful in tracking the delive... See more

Company replied

Rated 5 out of 5 stars

From delivery to construction a realy good buy,this tripl unit is well made with the instructions easy to follow. I had a little difficuty assembeling the unit as I had no option than to buid it on... See more

Rated 5 out of 5 stars

Really good quality bin store. As all sizeable things that come flat pack, it took some putting together but instructions were clear and the end product was worth the effort. It feels sturdy and loo... See more

Rated 5 out of 5 stars

Had an issue with the wrong item being delivered but they sent the correct one straight away. Seem to do the job or housing all 4 of my ugly bins. Quite a bit of assembly required.

Rated 5 out of 5 stars

This wooden storage is well designed, manufactured and easily assembled. However, as I was locating the bin-store on a slightly double-direction slope, I fitted 2 adjustable metal feet on each of the... See more

Rated 4 out of 5 stars

The communication from the company during purchase and delivery was timely and accurate. The product was relatively easy to put together. The final product is really robust and I’m sure will last a ve... See more

Rated 5 out of 5 stars

All good. Placed an order, order acknowledged, order delivered. Assembly straight forward. Does what it says on the tin. All round a good experience. Only one thing no one wants the transport pallet!... See more

Rated 5 out of 5 stars

I ordered the storage unit and requested a date which supplier achieved. Once I had it the process of assembly was reasonably straightforward. The instructions said that it should be assembled by two... See more

Rated 5 out of 5 stars
Verified

Deliverd on time, Driver very helpful, easy instructions to follow on assembly, I assembled on a slight slop, so needed tobe aware of needing packings to level up, unit is in position and working fin... See more

Rated 3 out of 5 stars

The wood structure seems good and sturdy but what was disappointing was the fixings. For the price we paid, the hinges, screws, chains etc were really low quality and I can see us replacing them after... See more

Company replied

Rated 5 out of 5 stars

really impressed with the quality of the wheelie bin storage unit , all timber is of a better quality than i was expecting it all fitted together very easily and well , if you are wondering about wh... See more

Rated 4 out of 5 stars

We are very pleased with our new bin store - it looks very robust and well built. My only "complaint" is that I think the website could have been clearer on assembly times. My estimate is that it to... See more

Rated 5 out of 5 stars
Verified

Well made, good instructions. Elsewhere I bought 16 adjustable metal feet as the store had to go on a double slope. These worked well When finished I applied black wood preservative. It looks good.

Rated 5 out of 5 stars

The product itself is very robust and good quality wood I had a few questions and had a very tight window for delivery, using WhatsApp was a very positive experience, the responses quick, constructi... See more

Rated 5 out of 5 stars

Highly recommended company. The parcel box we ordered is sturdy, well constructed, waterproof and looks good! It has a 10 year warranty on it so I'm hoping it's going to last.

Rated 5 out of 5 stars
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Outstanding product... the wood was strong but pliable and easy to work with during assembly, and the parts fit. Looks quite smart at the front of our house. Wouldn't be surprised if neighbours are en... See more

Rated 5 out of 5 stars
Verified

Quick helpful service. They answered my questions before I ordered in a clear way and the units were delivered quickly after order. One small part was missing when delivered but they quickly sent the... See more

Rated 5 out of 5 stars

Very impressed by the quality of both the product and the outstanding customer service. I would have absolutely no problem with recommending this company. If I could have given more than 5 stars I wou... See more

Rated 5 out of 5 stars

Excellent quality well made product. Delivery was straightforward and construction was simple when following the instructions. Would recommend this product and supplier to anyone looking to put their... See more

Rated 3 out of 5 stars

The quality of the triple wheelie bin and recycling box storage is not as good as the one I bought in the past. I am afraid but the landscapers who assembled it weren’t impressed. They laughed when I... See more

Company replied

Rated 5 out of 5 stars

Good Company to deal with. Ordered on 14th Feb and delivered via Pallet on 26th Feb. The product is well made and easy enough to construct and handle ( The Pallet weighed more than the bin!) The one... See more

Rated 5 out of 5 stars

Quick delivery to where we wanted to install Took rather a long time to assemble but the weather was really hot and that slowed us down. Clear instructions

Rated 5 out of 5 stars

It was delivered on time and put where I wanted it. The instructions were easy to follow and I put it up in a few hours on my own. They looks great and all the neighbours have commented how good th... See more

Rated 5 out of 5 stars

Excellent quality product. Strong, sturdy and well made. Looks really tidy and pleasant to look at versus wheelie bins.

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Company details

  1. Garden Furniture Shop

Written by the company

Disguise your wheelie bin with a top quality wheelie bin storage unit. Browse our range of premium build bin covers today. Made in the UK. Free delivery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

4 bin store

I had the 4 bin store. Good communication and delivery turned up when scheduled. The quality of the product is excellent and assembly extremely straightforward with good instructions. I would recommend pilot drilling holes for screws to prevent splitting which I always do.
Happy to recommend this product and company.

September 20, 2025
Unprompted review
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Rated 4 out of 5 stars

Overall a good bit of kit

Overall a good bit of kit. Only problem I found was that one of the door openings was too wide for the door supplied. Not the end of the world as the problem can be overcome by attaching a thin strip of timber to the edge of the door in question. Other than that the bin store was well constructed and will hopefully give good service for a good few years.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

Never thought I'd be writing a review…

Never thought I'd be writing a review for a wheelie bin cover...but here I am because these things are impossible to find if you want one that is well made and doesn't fall apart after a single winter. Super well made and construction was easy with a helper. I've woodstained mine to protect it, I'd recommend the same to anyone else.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality product

I was really impressed with the contact I received from the office after placing my order ensuring I had the right measurements. The order was delivered on time and of high quality. Although I got a handyman to put it together I received no complaints from him that it was difficult to install.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great Product

Really sturdy and well made product delivered quickly and without fuss. Definitely value for money. I put it together on my own, as my partner was busy with other things, but two people would manage it easily.

August 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Good customer service

Had an issue with the wrong item being delivered but they sent the correct one straight away. Seem to do the job or housing all 4 of my ugly bins. Quite a bit of assembly required.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very good product and service

The product itself is very robust and good quality wood
I had a few questions and had a very tight window for delivery, using WhatsApp was a very positive experience, the responses quick, constructive and supportive
Delivery was good

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Quad bin stores

It was delivered on time and put where I wanted it.
The instructions were easy to follow and I put it up in a few hours on my own.
They looks great and all the neighbours have commented how good they look
I am as happy as Larry with them👍

September 4, 2025
Unprompted review
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Rated 3 out of 5 stars

Looks good but….

Looks good but the quality for the money just isn’t there. Took quite a time to build.

July 1, 2025
Unprompted review
Wheelie Bin Storage Direct logo

Reply from Wheelie Bin Storage Direct

Thank you for the review. We’re pleased to hear you like the look of the unit, but we’re sorry to hear you felt the quality didn’t meet expectations and that assembly took longer than hoped. We’ve not had any prior communication from you about these concerns, so if you drop an email to help@wheeliebinstoragedirect.co.uk with what you felt was lacking in terms of quality, we can take a closer look. Thanks.

Rated 5 out of 5 stars

Very

Ease of ordering. Plenty of information on bin sizes. Great communication at each stage

July 24, 2025
Unprompted review
Wheelie Bin Storage Direct logo

Reply from Wheelie Bin Storage Direct

Thank you.

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Rated 5 out of 5 stars

Bought the quad wheelie bin storage for…

Bought the quad wheelie bin storage for my daughter’s house. Easy to order and good communications from purchase to polite delivery man, placed item on driveway as instructed.This is a superb quality item. I assembled the item by myself, it was like a jig saw, once sorting out the pieces it was easy to assemble, a real sturdy unit with quality timber. My daughter and myself are really pleased with the unit. I would have no hesitation recommending this unit.

August 12, 2025
Unprompted review
Wheelie Bin Storage Direct logo

Reply from Wheelie Bin Storage Direct

Thank you for the review 🙏

Rated 5 out of 5 stars
Verified

Very well made

This is a well made, sturdy Bin Store. Many others on the market look very flimsy whilst this is cleary made to last.

August 3, 2025
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Rated 4 out of 5 stars

Well made and solid

The bin store is great, well made and looks good, however putting it together proved a little difficult for my helper. It isn’t straight and leans which he needs to come back and rectify - the struts at the bottom were put in but he put the hinges on the wrong side of one door, so hopefully when he does that it will be straight. Hinges for the back were left out of the package and only because I had had one of these before, I knew they should have been included. However all these questions and missing parts were answered quickly, so hopefully all will be resolved soon.

August 3, 2025
Unprompted review
Rated 4 out of 5 stars

modification suggestion

The storage bins are great but one suggestion would be to put some sort of block or leg on the bottom of the panels to stop the bottom rail rotting as it is resting on the ground . I put a batten under mine and when they rot I can replace them rather than having to replace the bottom of the panels . The metal stays on the bottom become to short so need to be made bigger if you do this .

June 25, 2025
Unprompted review

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