Wellindal Reviews 3,134

They are the the world's worst company to do business with, I recived my order late and damaged.
When i contacted them they gave me the run around promising me refund 20 emails later still no joy.
Stay away from them .(Cowboys)

WELLINDIL AND KONSTILO DO NOT GO NEAR THIS COMPANY THEY ARE SCAMMERS I AM WAITING 3 X MONTHS ON A BATH UNIT 130.00 EURO THEY WONT ANSWER OR GET IN CONTACT WITH ME DISGRACEFUL SHOULDNT ALLOW TRADING THEY SHOULD BE BANNED

Still waiting for a refund from over a year ago! Had a few emails initially but nothing since. They said they would cancel my order and refund me straight away.

I have made a purchase from Wellindal/ Konstilo in July 2020, the furniture I had ordered was never delivered and I asked for a refund. They kept saying that my refund was going to be sent and I still haven't received anything and the Customer Service is unresponsive.
Can someone help me to get the refund of the chair I had never acquired? I will never purchase without checking the reviews first.

They have cheated me out of £118.62 last July for a store cupboard. Numerous messages and promises for 8 months. Scanned and.have lost this money. Never order anything from them. So many innocent people have lost their money.

My purchase was made 10 months ago, product arrived after 2 months - smashed to pieces. I didnt accept delivery and DPD returned it. Been chasing a refund ever since. I took the advice from someone who wrote a review suggested to contact someone senior at wellindal via linked in. I connected with him - politley share the issue. On the same day someone contacted me asking for my IBAN details, apologising and saying a refund would come through. 3 weeks later, no refund - chased via linked in again and a transfer was made the same day and now i have my refund. I thanked him and pointed him to the direction of Trust pilot so that he could perhaps deal with everyone. Anyway - frustrating but it worked in the end. Be polite as sometimes ppl at the top don't know what goes on and he resolved the issue swiftly based.

Hey guys, in your bank, fill the Dispute Resolution form within 2 months to dispute their charges. it is being more than 6 months now, they dont reply to my emails and they never delivered the desk I have bought.

As with others the one star is only because this the absolute minimum that can be awarded. In late 2019 I ordered and paid for a table for £160, without having looked for reviews of the company. A couple of weeks later they said the item was out of stock. I opted for the refund and have basically heard nothing since. I've chased them up now and again and while initially I'd get a 'we'll pass it to our accounts people to arrange the refund ASAP' (but no refund) eventually I got no response apart from an automated 'how do you rate our service' e-mail, often in Spanish. I don't think they really want to know how I rate their service as it's non existent as they're a bunch of fraudsters. If it was in the UK I'd travel there and 'have a word' but if I'm ever in Denmark again.....

I'm planning to report them to the Danish authorities but I doubt that'll do any good. Big lesson learned.

This is a copy of my earlier review, please reas it and then try it, several people have and posted their sucess in these pages.

So you've ordered from Wellindal

So you've ordered from Wellindal, your goods did not arrive and you have no refund, here is what you do.
Wellindal is owned now by Jardinitis, and is part of the Nodes Ecom Group SL The managing director is Jordi Marron, you will find him on Linkedin. If not already a member of Linkedin, join it, then send a request to Jordi Marron to join your network, I did and he accepted, you must do this in order to message him. Then you send him a message stating your case and very important you Wellindal order number, asking him to help with your refund, be polite and curtious, don't slag him off. He replied to me within 5 hours, the next day I got an email from Nodes Ecom stating they had sent a refund to the card I had used for my order, 3 days later the money was in my account. Please try this and let me know if it works.

My experience was same as all others, ordered a table to be told it was out of stock, so asked for refund then you never hear from them again, avoid at all costs!!!

I would give 0 stars if the review allowed it. Avoid at all costs. Same story, no delivery of goods, promised a refund on multiple occasions but nothing.
This has been almost a year.

It has now been a year since Wellindal stole my money with no sign of products or refund. Disgraceful
DO NOT PURCHASE FROM WELLINDAL.

This site is a rip off. I ordered a kitchen press and it never came. They then proceeded to put Me on to some customer care for refund. No refund came.

They never shipped the desk.
They never answered my emails.
I had to use my bank's lawyers to get my money back after 6 months.
Those guys, now KONSTILO, are scammers.

I wasn’t able to give 0 stars so had to give 1. AWFUL COMPANY!!!!!! Never received my item, emailed EVERY WEEK for 8 months & they kept telling me the refund was being processed. I ended up having to go through my bank. Their items look nice but don’t be lured in .... AVOID !!!!!!!!!!!

Never buy from Wellindal. Scam. Say they will refund then never do

Do not use this company. I ordered a tv unit that arrived damaged, they said they will refund but waiting 3 months and still no refund. Just automated replies everytime I email.

Don't use. I bought a cupboard which never got delivered and I never received a refund

Never buy from them anything.
I have paid €177.28 on 31/03/2020 for computer chair.
Never received it as well as refund.

Now trading as Konstilo. DO NOT USE. SCAM COMPANIES.