Vino Fandango Reviews 11

TrustScore 4.5 out of 5

4.3

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Company details

  1. Wine Store

Written by the company

We are Vino Fandango, an online retail destination where we bring you a curated selection of exceptional wines. As a small family-run business, we are passionate about introducing you to new discoveries while also offering your beloved favourites. While our primary presence is online, you can also visit us at Hut 75S in Cultybraggan Camp, Comrie, Perthshire, Scotland. Join us on this delightful journey through the world of wine!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars

Alan has been brilliant

Alan has been brilliant. Despite the delayed delivery, I was kept informed, offered solutions and still kept great communication including a call to let me know my order had been dispatched.

Also an excellent selection of wines although only the clos de la cure is the fave. Highly recommend Alan and the team at Vino Fandango

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Really wanted to write a review

Really wanted to write a review, partly because the shopping experience was really good and partly because I didn't receive a request to write a review as so many companies do now! I appreciated that.

I'd enjoyed a bottle of champagne at my local pub and went online to track it down. I came across Vino Fandango during that search and they had other wines I found I wanted to try as well. I also liked the £75 minimum spend for free delivery as I don't always want to buy a case of 12. One of the bottles was out of stock but they suggested a replacement and then got it all to me before Easter. They will be my first go-to now when looking for new wines to try.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with my first order

Vino Fandango had access to a good range of wines from a South African vineyard that’s hard to come by in the UK. Reasonably priced and securely and efficiently delivered. Will be using again.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Vino Fandango a great place with excellent wine

Vino Fandango is a small family run business selling excellent wine at competitive prices. The team are very knowledgable and approachable which makes buying wine fun. They also run frequent wine tasting events highlighting new wines that they’ve discovered.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

VF are really great for wine

VF are really great for wine. So knowledgeable about the subject and they have a superb selection at a variety of prices to suit your budget and the occasion. Good customer service also helps make buying wine from them a really enjoyable experience 🍷😁👍

October 6, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic wine selection at competitive prices

Fantastic wine selection at competitive prices. The team at Vino Fandango are personable and a pleasure to deal with. Great family business with a tailored experience, the very reason I’ve been a customer for years.

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

Vino fandango have a fantastic…

Vino fandango have a fantastic selection of wines on offer, their staff are highly knowledgeable and prices are very reasonable. They did a great job at using their knowledge to suggest some new wines for me to try. These were tailored to my taste based off what I would usually buy. I couldn’t recommend vino fandango enough and I will certainly be a regular customer from now on.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Impressive Customer Service (and great wine!)

I recently had a bottle of wine in a restaurant and looked online to see where I could buy it from –and I found Vino Fandango! – The wine was in stock at a very reasonable price, so I ordered several bottles. There was a small problem with the delivery (courier delay) but after an email, Diane replied to me very promptly and it all got sorted –The service was exceptional, which is rare nowadays! –The wine was delicious, and I am looking forward to trying many more from their excellent selection! Cheers!

October 17, 2024
Unprompted review
Vino Fandango logo

Reply from Vino Fandango

Hi Angela,

Thanks for your feedback. With being a small family business we do our very best to communicate with customers as quickly as possible. We are glad the issue was resolved and that you have enjoyed the wine. We hope to see you order with us again in the near future!

Regards,

The Vino Fandango Team

Rated 5 out of 5 stars

Fantastic small business

Fantastic small business! We visited the vino fandango hut at cultybraggan camp in Comrie, Perthshire. The story of the camp is worth a visit but the wine more so! Alan was great at guiding us to choosing some excellent bottles. We will definitely be back, whether in person or online!

July 12, 2024
Unprompted review
Vino Fandango logo

Reply from Vino Fandango

Hi David,

It was great to meet you and for Alan to be able to introduce yourself to some new wines! We hope you enjoyed them and your trip to our wee village.

Take Care,

The Vino Fandango Team

Rated 1 out of 5 stars

Cancelled my wine 1 week after confirmed order

Vino Fandango confirmed my order - ie. confirmed stock availability - then cancelled it 1 week later, claiming no stock.
Truth is I bought a sale wine with an introductory discount and they didn't want to sell at the discounted price, so cancelled the order.
Not how to run a wine business, "small family run" or otherwise...

August 23, 2024
Unprompted review
Vino Fandango logo

Reply from Vino Fandango

Hi Drew,

We are sorry that you felt that we did not want to give you the chosen wine at a discounted price. Unfortunately the wine was in truth out of stock with no further stock due to be available and it should not have been active on our website, this was a human error on our behalf along with a delayed time of getting in touch with you.

We do believe that in-fact you purchased that same wine from us before at a discounted price and in turn we also refunded the shipping for your order. Which saddens us to think we have not wanted to sell you the wine at a discounted price when we already had previously.

We will take on-board your feedback and regret that we have disappointed you on this occasion.

Regards,

The Vino Fandango Team

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