Village Gym Reviews 508

I'm a long term member and don't want to stop using the Village, though one thing that is making me reconsider my options is that the air conditioning never seems to be working properly. It's ther... See more

I really enjoy the classes, which is entirely due to the great instructors, but the communication and organisation of the actual gym is just atrocious! - Firstly they have a rule that you have... See more

I've been a member for a few months in Farnborough and tbh I'm struggling. I've been given a workout program that was put together with no reference to my goals, I can never get near one of the pieces... See more

Nice underground facilities, Unfortunately I had to cancel my membership and LOSE MONEY! The village gym Cheadle feels like a money grab, once they've got your money do not expect customer s... See more

Worst gym ever village solihull. If you want your car stolen, personal information breached. Ignored by management, lied to. This is the gym for you. Poor hygiene standards. Cerri worst operations man... See more

Unfortunately, I feel compelled to write this review again. Walsall Gym continues to disappoint. Once more, the air conditioning in the women’s changing rooms isn’t working, making it unbearably hot.... See more

Not happy at all once again village gym in maidstone can't be bothered to use there air conditioning in the gym. Been using this facility for well over a year, and still not sorted. Ask receptionist... See more

Ive had a membership I barely used for over a year, each time I went something was out of order, then policies coming in about being able to use my phone and laptop near the pool, overall a bit of a j... See more

have never experienced such appalling and discriminatory behaviour from a place that claims to be welcoming and community-focused. The staff at this gym have shown a shocking lack of respect and p... See more

Village gym Dudley Extremely expensive and service doesn’t come close to matching the cost. The family & disabled changing rooms are a disgrace! Missing tiles, Broken toilet seats, leakin... See more

Avoid. Outdated, Slow to fix facilities, high turnover, poor communication/customer service. Member for over 1 year, had difficulties leading to no fixed abode, told them and they continued to char... See more

Today I revisited Village Leisure at Cheadle after vowing 'never to return'. Reason .. a friend forwarded me a 'Day Pass' and advised that since my last visit ( after letting membership lapse for ye... See more

Harassment blocked emails and text and still getting them! I’m going to seek legal action if this continues. I’m not interested in your service! Stop sending messages! And stop making new number to s... See more

VILLAGE NORTH LEEDS Anti family and anti disabled Village Hotel Leisure Club North Leeds Avoid the leisure club at all costs. There managers tell bare face lies, hate children and carry out... See more

Village Gym Swindon Disgusting and dirty poole and sauna floors. Loads of signs saying “ wet floor” as if cleaning but frankly nobody cleans the floors. Changing rooms are clean however! Rude staff... See more

I'm registered disabled and thought when I signed up at village gym bristol if be able to use the service. After coming a couple of times found it too much and tried to cancel my contract. No body to... See more

I have been going for long time and I would like praise some of the staff, Ruth she is always alert and polite ,also Rebecca who works mainly at reception has been brilliant and Josh the young ma... See more

I have just given notice to cancel my gym membership after my 12 month contract. I had a call to say that is is a 90 day notice period. So really it isn’t a 12 month contract it is a 15 month contract... See more

I have been a village gym member for 6 years. & normally go 2 or 3 times a week.Unfortunately on 1st September at bury village hotel,when I was in the swimming pool,someone broke into my locker... See more

Been a member for 4 years went in to south Leeds to renew, think it was Beth (sour face massive eye brows) served absolutely useless tried to charge be £100 a month kept getting wrong membership, zero... See more

Village hotel Maidstone Went here last week as a guest for a sauna and spa and was disgusted with the state of the place . When I got into the hot tub I noticed how dirty the floor was , there was s... See more

I have been a member of North Leeds Village Gym for 15 years and always found the staff friendly (Especially Katarina) and helpful. The gym equipment is regularly updated and replaced. The music play... See more

Absolutely disgusting service at Walsall Village Gym money grabbing business stay away you can never get hold of anyone you send emails and nothing then keep charging you. If I could give minuses I wo... See more

The swimming pool water is far too cold to able to exercise comfortably if you have arthritis, like I do. Several others also moaned. Entering the pool is like going into the sea in spring, after onl... See more

The village gym Caterham is dirty pool is not clean I have been unwell again this week after swimming the sauna wood is broken where you sit the tiles around pool are dirty plus ladies showers filthy... See more

Bristol village gym, regret signing up to this gym. The staff are rude and ignorant. Very childish behaviour, over priced and the atmosphere is horrendous! Complaints to the manager get you nowhere, y... See more

This company makes it incredibly difficult to cancel a membership. I’ve tried multiple times—both in person at the gym and over the phone—and no one takes any real action. The whole process is a c... See more

Swansea review. Clue should be in the Name- Village Gym Health and Wellness. Been a customer for 5 years and have constantly had to mention hygiene and cleaning to them. From disabled showers having... See more

Do not trust what they say about cancellation of membership due to change of circumstances. They ignore e mails . Are rather rude uncaring . I would avoid signing up if you think your financial situat... See more

Hull-No air conditioning, dirty showers, music so loud you cannot concentrate on your class next door. These issues have been highlighted for months, but nothing gets done

Shocking gym.Gym facilities are tired and needs an upgrade. Also don't fill out any feedback request that you may receive from the membership team. Seriously dont!! It's a trap!!! I did once provide... See more

Frustrated that when I tried to cancel my membership due to ill health can’t get anyone’s help just threats to pursue a direct debit with debt procedures and bombarded with emails which when replied t... See more

This company makes it impossible to cancel membership and wont take reasonable action over the phone, either at the gym location or centrally. I've tried to raise complaints about being overcharged fo... See more

Portsmouth Village hotel and gym. Threatens to be good, however I've tried to contact Village about the Covid response online, by email and phone with no response other than a stream of marketing mess... See more

Trying to contact them is impossible! They tell you to email to cancel your membership but then just don't reply. I've tried to email about 4 times with nothing. I understand that things are difficult... See more

Please don't sign up for any membership of this gym is like making a deal with the devil specially when it comes to cancelation no body replies back and then you get letters and emails and calls prett... See more

The worst customer service I’ve ever encountered. Took away my NHS discount after they reopened, charged me £38 and have ignored at least 20 emails asking to cancel. Complete joke. Replied once ignori... See more

The village gym at walsall the sauna and steam room are always out of use this year, even though they have completed maintenance work. They are quick to put the membership price up but the standards h... See more

Village Gym Hull When they ask students to sign up with them they say no notice period, you can cancel anytime. The gym and facilities are wonderful however overall I would give one star because we d... See more

DO NOT sign up for this gym membership, you will be trapped. I've been trying to cancel my gym membership for over a month and have sent multiple emails with no response and they are still taking my m... See more

Seema like there are hundreds of us getting harrassed by the Village Gym emails that we owe them!!! I cancelled in writing in MARCH 2020 and i am still receiving threatening emails. I have emailed d... See more

Bournemouth is over crowded and dirty. Contract terms are unfair as documented in other reviews. Payment terms are dictatorial. If zero stars was an option I'd give it. Either pay to join a genuin... See more

£816 for a service I could not use. That's what I payed for because silly me, I was unaware that I was contractually obliged to commit for an entire year before being allowed the privilege to... See more

Total crap farnborough Waste of time Never get back to you Gym staff can be very rude in the gym , not counter staff they are polite ,I’ve tried contacting them 3 or 4 times without response ,... See more

Leeds Honestly I signed up in January 2025 and I loved it to start with, what they offer is actually good value but what they offer isn’t run properly Showers and toilets in the men’s toil... See more

I stated to really love the gym and it's facilities but after the last 3 visits it's gotten worse. Cleaning standards have lowered New showers in female are awful No support in the female cha... See more

When they want to sell memberships , they will adopt all the trios of the trade .. but once you are member , it’s a different experience .. Rude, untrained staff who has no clues and my wife were p... See more