Vignette Express Reviews 1,403

TrustScore 4 out of 5

4.2

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers highlight the easy and quick process of online vignette purchase, with many appreciating the speed of registration and confirmation. People found the website easy to use, with clear instructions and multiple language options. Consumers also appreciated the convenience of arranging everything online, especially when entering a country soon. However, some reviewers expressed concerns about the price, feeling it was expensive, particularly when needing a vignette for a short period. Some users also reported a lack of clarity regarding highway payment notices and additional charges. A few customers suggested improvements such as business accounts, more flexible validity periods, and alternative payment methods.

Based on these reviews

Rated 4 out of 5 stars
Verified

I am shocked that when I get the receipt/invoice that I have been charged a service charge of 100%. I should have driven to the border and bought a vignette for the windscreen. Digitalisatuin should... See more

Company replied

Rated 4 out of 5 stars
Verified

It was very simple and easy to buy the vignette. Me and my family drive very often through the Czech Republic and before we always had to make a stop, wait and buy it. It’s much better now thanks to t... See more

Company replied

Rated 4 out of 5 stars
Verified

Vignete.express was easy to use leading user through logical steps to obtain vignette. They carefully thought of custmers needs and responded accordingly with their website sequences to accomodate the... See more

Company replied

Rated 4 out of 5 stars
Verified

Easy process. Clarity needed when purchasing extra Maut (Brenner Autobahn) is it 1 purchase for passage with return or does it require 2 passages for going and coming back on this same Autobahn ?

Company replied

Rated 5 out of 5 stars
Verified

Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more

Company replied

Rated 5 out of 5 stars
Verified

Website works well, easy to handle, language can be choosed, fast response - simply good! Very good experience.,

Company replied

Rated 5 out of 5 stars
Verified

Quick and easy, had to buy 20 days just to cover 2 trips on motorway, very expensive, only wanted trips from Budapest to Balaton and return.

Company replied

Rated 3 out of 5 stars
Verified

It seemed odd to pay for a service. It should be electronic and automatic and have to pay €6 extra if you want it to be done quickly, and then it doesn’t really tell you if you can drive straight away... See more

Company replied

Rated 5 out of 5 stars
Verified

The process was fairly simple but here is one suggestion. If I want to pre-pay for the tolls (which I do), just take my card and charge me for the tolls via the license plate reader. It is pretty di... See more

Company replied

Rated 5 out of 5 stars
Verified

We were surprised to see that the vignette can be bought online and it made it very easy, especially as we are only travelling through this time. It’s great that there are different options for the am... See more

Company replied

Rated 3 out of 5 stars
Verified

Had to make two transaction payments one for the Vignette and then start again for the tunnel Tolls. Also difficult to choose the second tunnel as the pop-up window of the first selection covered the... See more

Company replied

Rated 5 out of 5 stars
Verified

I was very quick -too quick? - but then I realizes - too late - I was charged 100% commission for this purchase without any warning or disclose regrading this ”detail”. I felt like I was fooled. Also... See more

Company replied

Rated 5 out of 5 stars
Verified

It was very useful, faster and easy to buy it. Just one thing : it would be very practical if we can choose the exact number of the days to be in the country in place of the package with an imposed... See more

Company replied

Rated 5 out of 5 stars
Verified

It's convenient that everything can be arranged online. It was approved within an hour, luckily we hadn't entered the country yet. The 2 hour approval period is strange, because everything is arranged... See more

Company replied

Rated 3 out of 5 stars
Verified

It’s easy to use and buy vignettes from but it’s probably double priced then regular. I recommend stopping at the gas station and buying or buying online directly from the official vignette sites.

Company replied

Rated 5 out of 5 stars
Verified

When I bought a motorway vignette for Slovenja, I had a transposed number when entering my car license plate. I then contacted support. Only a short time later, I had the correction and confirmation.... See more

Company replied

Rated 5 out of 5 stars
Verified

very easy process to select car, country of residence and to check out. i would recommend to not tick the box for the "extra fast delivery" as you will be wasting 6Euro. The Vignette arrived in my ema... See more

Company replied

Rated 5 out of 5 stars
Verified

Very fast registration my vihicle to the Czech Republic System with paying by credit card less than 5 min. Express option (<2h) was not choosen. Thanks.

Company replied

Rated 5 out of 5 stars
Verified

Very clear and fast process. Took me 5 minutes to know about the vignette in Czechia, order it online, and get it sent to my email.

Company replied

Rated 3 out of 5 stars
Verified

It would be nice to know that it can be done online. We were told at rental car agency that this may be done at a gas station. They did not tell us we could do in advance on line.

Company replied

Rated 5 out of 5 stars
Verified

It was very easy to follow the instructions, I got my vignette approved within minutes, even though I didn't choose express option. Everything went smooth, so very happy with experience.

Company replied

Rated 5 out of 5 stars
Verified

Very quick and simple system. But had to pay extra to ensure received in 2 hours to ensure covered before we got to Slovenia from Trieste.

Company replied

Rated 4 out of 5 stars
Verified

I really wish you could choose to but only for 1day or at least 3 days, because I'm here one day and I have to pay for all 10 days which is really expensive :((

Company replied

Rated 5 out of 5 stars
Verified

The online purchase was perfect and easy. The only problem is that if my son does not mention it, YOU CANNOT SEE ANYWHERE A NOTICE ABOUT HIGHWAY PAYMENT!!! and the way how to do it!

Company replied

Rated 5 out of 5 stars
Verified

The App is easy to handle so realy everybody is able to place an order. Received the confirmation just few hours later - perfekt!

Company replied

Rated 5 out of 5 stars
Verified

I ordered my online vignette for Slovenia 15 minutes ago and now everything is in my mailbox. :-) Excellent, quick and competent service! Thanks.

Company replied

Rated 5 out of 5 stars
Verified

It was easy to register for the vignette and it came fast - I got 2, the vignette for Austria came within some minutes, the one for Switzerland came within 2 hours.

Company replied

Rated 5 out of 5 stars
Verified

Excellent! Done before entering and I received immiately the email an in a couple of minute another one with the confirmation again

Company replied

Rated 5 out of 5 stars
Verified

Didn’t realise ahead of time we need vignette, bought about 30 minutes before entering and received within minutes

Company replied

Rated 5 out of 5 stars
Verified

All good, although I wish there was also a rate for 2 weeks, which is the time I will be spending in Slovenia

Company replied

Rated 5 out of 5 stars
Verified

Buying online vignette Is simple and fast. Pay with CC and in 5' you Will receive the order confirmation and the vignette.

Company replied

Rated 5 out of 5 stars
Verified

Thank you very much for the uncomplicated & quick vignette 👍⭐️⭐️⭐️⭐️⭐️

Company replied

Rated 5 out of 5 stars
Verified

The process was relatively easy and I received my vignette extremely fast. It was quite expensive, however, and necessary to have in order to drive in Slovenia.

Company replied

Rated 5 out of 5 stars
Verified

Having a business account where company details and license plates are saved would be very useful.

Company replied

Rated 5 out of 5 stars
Verified

I received the confermation's mail at 13:16 and the Vignetta at 13:22! We sere in the way from Vienna to Bratislava! That's was great

Company replied

Rated 5 out of 5 stars
Verified

Super fast response Within 5 minutes for all vignettes purchased - and we got a few!

Company replied

Rated 5 out of 5 stars
Verified

Exactly when I needed it: I received my vignette when I was just about to start my journey.

Company replied

Rated 5 out of 5 stars
Verified

I got my Order very quickly, Further Suggestion. Top service

Company replied

Rated 5 out of 5 stars
Verified

Just 1 hour before entering the Czech Republic, we bought the Vignette.

Company replied

Rated 5 out of 5 stars
Verified

worked well - there is no Maut on German Roads - we should do the same

Company replied

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Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 99% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars
Verified

Avoid using this third party website.

This is a third-party website that charges more than the official price. I chose it because it advertised a free cancellation policy. However, when I contacted them just 30 minutes after making the purchase, they refused to honor that policy.

October 2, 2025
Rated 5 out of 5 stars
Verified

Easy to sign up and ultra-fast…

Easy to sign up and ultra-fast delivery.
I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and the payment was a no-brainer. Once the payment was confirmed it took about 2 min and I received the vignette via email. Thx for the excellent service!

October 13, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive feedback and for choosing Vignette Express.
We’re delighted to know that our service met your expectations.
Wishing you a smooth and enjoyable journey — and we’ll be happy to assist you again anytime.

Best regards,
The Vignette Express Team

Rated 5 out of 5 stars
Verified

great experience

October 12, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive feedback and for choosing Vignette Express.
We’re delighted to know that our service met your expectations.
Wishing you a smooth and enjoyable journey — and we’ll be happy to assist you again anytime.

Best regards,
The Vignette Express Team

Rated 5 out of 5 stars
Verified

It was simple and fast.

October 14, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you for your positive feedback and for choosing Vignette Express.
We’re delighted to know that our service met your expectations.
Wishing you a smooth and enjoyable journey — and we’ll be happy to assist you again anytime.

Best regards,
The Vignette Express Team

Rated 1 out of 5 stars

This is an expensive third party…

This is an expensive third party service. For example, we bought a 10 day motorway pass for Czech Republic, which costs 12 eur on the government's website, and vignetteexpress charged 19 eur o. Top of it.
Technically this is a scam

October 18, 2025
Unprompted review
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

Our price includes not only the official vignette cost but also our service fee, which covers the convenience of purchasing multiple vignettes for different countries in one place, 24/7 multilingual customer support, instant delivery, and assistance with any corrections or changes.

Please note that all vignettes are purchased directly on your behalf from the official operators.
Our service is designed to make the process faster, easier, and safer — offering translations, payment support, travel insurance, and other useful add-ons, all in one place.
We also provide multiple payment options, including cards, wallets, and local methods, which are often not available on official websites.

Many travelers choose our platform because it saves time, avoids errors, and provides full assistance before, during, and after the purchase.

We fully understand your concern and appreciate you sharing your opinion — it helps us keep improving our service.

We hope this clarifies the difference and wish You many safe journeys ahead.

The Vignette Express Team

Rated 5 out of 5 stars
Verified

Very good

IT was very easy and very quick

October 14, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

We truly appreciate your kind words and trust in Vignette Express.
It’s great to know you had a good experience with us — that’s exactly what we aim for!
Have a wonderful trip and safe travels!

Warm regards,
The Vignette Express Team

Rated 5 out of 5 stars
Verified

Everything fine!

Website works well, easy to handle, language can be choosed, fast response - simply good!
Very good experience.,

October 13, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you so much for your kind words and for choosing Vignette Express.
We’re happy to hear that you’re satisfied with our service and wish you a safe, pleasant journey ahead.
We look forward to assisting you again soon!

Best regards,
The Vignette Express Team

Rated 5 out of 5 stars
Verified

Easy and fast!!

October 14, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you so much for your kind words and for choosing Vignette Express.
We’re happy to hear that you’re satisfied with our service and wish you a safe, pleasant journey ahead.
We look forward to assisting you again soon!

Best regards,
The Vignette Express Team

Rated 5 out of 5 stars
Verified

Quick and easy

Quick and easy, had to buy 20 days just to cover 2 trips on motorway, very expensive, only wanted trips from Budapest to Balaton and return.

October 9, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you so much for your kind words and for choosing Vignette Express.
We’re happy to hear that you’re satisfied with our service and wish you a safe, pleasant journey ahead.
We look forward to assisting you again soon!

Best regards,
The Vignette Express Team

Rated 1 out of 5 stars
Verified

Too expensive

Too expensive
Price x 2

October 14, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

We understand your concern — and you’re right, our prices are higher than the official vignette cost, because they include much more than just the registration itself.

At Vignette Express, you can buy all vignettes for your route in one place, get 24/7 multilingual support, instant confirmation, date change options, and even travel insurance or service add-ons.
The service fee covers the convenience, processing, and full assistance we provide to hundreds of drivers every day.

We appreciate your feedback — it helps us continue improving our service.

Safe travels,
The Vignette Express Team

Rated 5 out of 5 stars
Verified

Perfect

Perfect, Quick

October 9, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you so much for your kind words and for choosing Vignette Express.
We’re happy to hear that you’re satisfied with our service and wish you a safe, pleasant journey ahead.
We look forward to assisting you again soon!

Best regards,
The Vignette Express Team

Rated 5 out of 5 stars
Verified

Fast and simple

October 9, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you so much for your kind words and for choosing Vignette Express.
We’re happy to hear that you’re satisfied with our service and wish you a safe, pleasant journey ahead.
We look forward to assisting you again soon!

Best regards,
The Vignette Express Team

Rated 5 out of 5 stars
Verified

Easy procedure

Easy procedure, well explained, quick service!

October 8, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you so much for your kind words and for choosing Vignette Express.
We’re happy to hear that you’re satisfied with our service and wish you a safe, pleasant journey ahead.
We look forward to assisting you again soon!

Best regards,
The Vignette Express Team

Rated 5 out of 5 stars
Verified

Worked perfectly well.

October 14, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you so much for your kind words and for choosing Vignette Express.
We’re happy to hear that you’re satisfied with our service and wish you a safe, pleasant journey ahead.
We look forward to assisting you again soon!

Best regards,
The Vignette Express Team

Rated 5 out of 5 stars
Verified

Quick and smooth

October 6, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you so much for your kind words and for choosing Vignette Express.
We’re happy to hear that you’re satisfied with our service and wish you a safe, pleasant journey ahead.
We look forward to assisting you again soon!

Best regards,
The Vignette Express Team

Rated 5 out of 5 stars
Verified

fast

Nice, fast, no problems

October 14, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you so much for your kind words and for choosing Vignette Express.
We’re happy to hear that you’re satisfied with our service and wish you a safe, pleasant journey ahead.
We look forward to assisting you again soon!

Best regards,
The Vignette Express Team

Rated 5 out of 5 stars
Verified

Absolutely top

Absolutely top, fast and easy to get all information.
Congrats

October 14, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you so much for your kind words and for choosing Vignette Express.
We’re happy to hear that you’re satisfied with our service and wish you a safe, pleasant journey ahead.
We look forward to assisting you again soon!

Best regards,
The Vignette Express Team

Rated 5 out of 5 stars
Verified

Great app

easy, clear and fast

October 14, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you so much for your kind words and for choosing Vignette Express.
We’re happy to hear that you’re satisfied with our service and wish you a safe, pleasant journey ahead.
We look forward to assisting you again soon!

Best regards,
The Vignette Express Team

Rated 5 out of 5 stars
Verified

Foarte ușor si rapid

Foarte ușor si rapid. Bravooo!

October 13, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you so much for your kind words and for choosing Vignette Express.
We’re happy to hear that you’re satisfied with our service and wish you a safe, pleasant journey ahead.
We look forward to assisting you again soon!

Best regards,
The Vignette Express Team

Rated 5 out of 5 stars
Verified

Thank you very much for how fast to…

Thank you very much for the uncomplicated & quick vignette 👍⭐️⭐️⭐️⭐️⭐️

October 13, 2025
Vignette Express logo

Reply from Vignette Express

Dear Customer,

Thank you so much for your kind words and for choosing Vignette Express.
We’re happy to hear that you’re satisfied with our service and wish you a safe, pleasant journey ahead.
We look forward to assisting you again soon!

Best regards,
The Vignette Express Team

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