Very good service
September 1, 2025
Unprompted review
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Company details
Written by the company
Venus Legal is an innovative and agile law firm delivering specialist legal services nationwide. Venus Legal represents people whose health and wellbeing have been affected by work and those who have been injured or harmed through no fault of their own. We specialise in Industrial Disease and Clinical Negligence claims, we do things differently at Venus Legal,. Why choose us to represent you? We will change your life.
Contact info
50A Alderley Road, SK9 1NT, Wilmslow, United Kingdom
- 01625830770
- info@venuslegal.co.uk
- venuslegal.co.uk
3.6
Average
12 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Really fast and easy process
Really fast and easy process, definitely recommended!
September 12, 2025
Unprompted review
Diesel Claim
Submitted my diesel claim for my Merc claim was easier than I expected. The process was easy, everything explained clearly in non legal speak. Highly recommended. Keith Wrampling
September 23, 2025
Unprompted review
Great easy process
Great easy process, we didnt know we had a claim until we checked all my plates, fast & easy, just have to wait now :-)
September 22, 2025
Unprompted review
I must admit I was very sceptical at…
I must admit I was very sceptical at first after reading the reviews but I must admit that my experience has been nothing but good. I did call when I received the paperwork for my Mercedes & BMW , which was quite alarming and written in legal speak, but my mind was put at rest after speaking with Owen, whos a lawyer there and I am now in the claim, waiting like everyone else. Fingers crossed it looks likely that manufacture’s will offer a compensation package in the next few months or beginning of next year. My attitude is you’ve got to be in it to win it. Plus is No Win No Fee.
August 8, 2025
Unprompted review
Reply from Venus Legal Limited
Thank you for your review Wayne. Please do not hesitate to contact us if you need anything or have any further questions.
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Help me manage my claim from start to…
Help me manage my claim from start to finish and was explained every step and process which made the journey seem less
Would definately use them in future and recommend to family and friends too
Thanks Guys for all your help once again
September 1, 2025
Unprompted review
Reply from Venus Legal Limited
Thank you for choosing Venus Noah and please don't hesitate to contact us in the future if you need any further assistance. Thank you for the kind review and we will pass on your review to the solicitor who was assigned your case.
Dodgy
Similar to other reviewers on here I filled in an online form to include my details with a diesel emissions claim. An electronic signature was taken to initiate the process which made no mention of fees at all. I have emailed them on hello@ and had no reply, however recently received a text with a link to a legal document that mentions fees of 40% + VAT as well as hourly rates and insurance fees that then had my previous electronic signature superimposed onto it.
Must say I'm really not sure that this is legitimate.
August 20, 2025
Unprompted review
Reply from Venus Legal Limited
Hi Jon,
Thank you for providing your contact details.
We have tried to call you repeatedly on the mobile number you have provided but your phone is switched off and there is no facility to leave a voicemail.
A member of our Diesel Emissions client experience team would be happy to discuss further to understand any issues you have experienced with our onboarding partner and to provide you with reassurance. Please call us on 01625 830770 and ask to speak to any member of our Diesel Emissions client experience team, we trust any concerns you have shall be rectified following our call with you and we thank you in advance for giving us the opportunity to respond to your queries.
For any potential client, you would only receive communications from us if you engaged with the onboarding process which comprises of 18 voluntary interaction points, there was no obligation for you to initiate and/or continue with the onboarding process including an opt-in digital signature capture with instructions and an explanation in relation to our 14 day cancellation process and potential compensation deduction, to ensure complete transparency in the process; this offers potential clients with multiple opportunities to review, engage with, and submit relevant information should they wish to proceed with a Diesel Emissions claim.
Before any clients can join the claim, we need their express permission to digitalise their signature. You voluntarily provided us with this express permission and at no point where you obligated to do so. Without this permission, you would not have received any legal paperwork relevant to a Diesel Emissions claim.
We offer a ‘No Win No Fee’ arrangement, so if you don’t win your case, you won’t have to pay anything. Our fees are 40% + VAT which will be taken from your compensation in the event the claim is successful. For your full protection, every client is given an ATE insurance policy of £200 - only payable upon a successful outcome and is standard across the sector.
We can confidently say that this is legitimate and invite you to get in touch if there is anything at all you need clarifying or do not understand. If you do not want to talk to us over the phone for any reason, you can contact us on our correct email which is emissions@venuslegal.co.uk.
We are sorry to hear that your onboarding experience has caused you to have concern and hope this response has been helpful.
In any event, we urge you to contact us and we look forward to hearing from you.
Yours faithfully,
Venus Legal Limited
This company is very dodgy beware
This company is very dodgy beware. I received text messages about diesel emissions and when I inserted my number plate to check if I could have a claim, before I knew it I received emails from solicitors with my signature on stating that 40% of payout would be paid to them? I did not receive any paperwork regarding this for me to sign and consent to and I certainly did not sign this agreement!!! However it’s my signature…this is illegal paperwork signed without my knowledge. Beware this is company is very dodgy. They say you can cancel within 14 days and no one gets back to you. BEWARE BEWARE BEWARE ⚠️⚠️⚠️
July 18, 2025
Unprompted review
Reply from Venus Legal Limited
Hi Zoe,
Following your recent review, we have requested further information from you, as we do not have any details relating to you as a client. A member of our Diesel Emissions client experience team would be happy to discuss further to understand any issues you have experienced with our onboarding partner and to provide you with reassurance.
For any potential client, you would only receive communications from us if you engaged with the onboarding process which comprises of 18 voluntary interaction points, there was no obligation for you to initiate and/or continue with the onboarding process including an opt-in digital signature capture with instructions and an explanation in relation to our 14 day cancellation process and potential compensation deduction, to ensure complete transparency in the process; this offers potential clients with multiple opportunities to review, engage with, and submit relevant information should they wish to proceed with a Diesel Emissions claim.
As previously stated to you, before any clients can join the claim, we need their express permission to digitalise their signature. You voluntarily provided us with this express permission and at no point where you obligated to do so. For example, if you did not give your express permission, did not provide your signature, did not tick the box, you would not have had your signature digitalised nor would you have received any legal paperwork relevant to a Diesel Emissions claim.
If you would like to discuss this further, please provide us with your contact details so we can contact you and/or please call us on 01625 830770 and ask to speak to any member of our Diesel Emissions client experience team. We trust any concerns you have shall be rectified following our call with you and we thank you in advance for giving us the opportunity to respond to your queries.
Kind regards
Venus Legal Limited
Got the latest situation from a senior partner…
Questioned the system & had talks with Owen Coyle a Senior Partner who got me up to date with situation relating to the UK & this seems very promising.
May 15, 2025
Unprompted review
Reply from Venus Legal Limited
Thank you for you the feedback Rob.
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Stear Clear, Shysters.
Very misleading 'contract' to do with emissions. Didn't answer two email requests for clarification.
April 13, 2025
Unprompted review
Reply from Venus Legal Limited
Hi Adrian,
Please provide us with your contact details and we will ensure one of our solicitors will call you and go through the contract with you, to ensure you understand everything. Unfortunately, we do not have any clients with your name, so we are unable to get in touch with you.
Yours faithfully,
Venus Legal
Terrible beyond words
Terrible. Never sent me my emissions paperwork. Phone most days. Emissions team always have nobody available. Take a message and nobody calls back or sends over paperwork. Assume it’s some sort of scam as I signed something via messenger for an Indian call centre to pass me onto here. How can a solicitors be this unprofessional. Will look for an alternative solicitors.
March 31, 2025
Unprompted review
Reply from Venus Legal Limited
Hi Sharon
Following your recent review, we have requested further information so that a member of our Diesel Emissions client experience team can understand the issue you have experienced with our onboarding partner and also to clarify further the process with you and to provide you with reassurance.
We trust any concerns you have shall be rectified following our call with you and we thank you in advance for the opportunity to respond to your queries.
Kind regards
Venus Legal Limited
SCAM ALERT
Not sure about this company- alarm bells ringing, they require too much information for an emissions claim. Get your signature just to apply then superimpose it on to legal documents that say you are responsible for paying their fees. A request for your bank details will surely follow at some point. They also want a copy of your passport, utility bill etc! Identity theft springs to mind. AVOID.
January 30, 2025
Unprompted review
Reply from Venus Legal Limited
Hi Sarah,
Following your recent review, we understand that a member of our Diesel Emissions client experience team has reached out to clarify the claims process with you and to provide reassurance.
To confirm, our Diesel Emissions claims are handled strictly on a No Win, No Fee basis. Our legal documentation further refers to a clause regarding ‘After the Event insurance’ that protects you from any liability for the defendant’s legal costs.
Venus Legal does not request any banking details, until a settlement is reached and we have a full verification system in place to protect you from the increased risk posed by cyber fraud. In response to the request for identification documents, this is a standard legal practice under UK law for identity verification and anti-money laundering regulations.
We trust any concerns have been rectified following our call with you and we thank you for the opportunity to respond to your queries.
Kind regards
Venus Legal Limited
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