Uk Topdealsmax Reviews 46

TrustScore 1.5 out of 5

1.3

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express widespread dissatisfaction with various aspects of their interaction with the company. Consumers frequently report issues related to contacting the company, encountering difficulties in getting assistance or responses to their inquiries. People also highlight problems with their orders, citing concerns such as delays, non-delivery, or receiving incorrect items. Furthermore, reviewers express disappointment with the products they received, often describing them as faulty, low quality, or not as advertised. Consumers also report negative experiences with refunds, indicating challenges in obtaining reimbursement for returned or unsatisfactory items. The delivery service is another area of concern, with reviewers mentioning issues such as long shipping times or a lack of updates on their order status.

Based on these reviews

Rated 1 out of 5 stars

I bought some noise cancelling earbuds which claimed to be branded. They cost £58. When they arrived they were clearly not branded and worth no more than £1 at best. They did not block any noise whats... See more

Rated 1 out of 5 stars

I ordered a nut milk maker that seemed to have a brandname “Nutebost”. When it arrived I found neither the user manual nor the item itself was labelled “Nutebost”. And the description of the manual do... See more

Rated 1 out of 5 stars

I ordered and paid for 3 Cranovib headsets from Topdealsmax but only two arrived. I queried this and received a quick response asking for photos of the goods and packaging. I did this immediately an... See more

Rated 1 out of 5 stars

Absolute scammers. I ordered a nut milk making machine which didn't work properly. They say you can return the item at your own cost...TO CHINA! Only then if they agree that it malfunctions will they... See more

Rated 1 out of 5 stars

Like many others I bought a telescope from Top Deals Max which was absolute shite, contacted the company who didn't respond but another company did (Customer-Star), they sent a return address & being... See more

Rated 1 out of 5 stars

Boy I wish I read theses reviews I bought a trail camera for £119 it arrived crushed in transit so got In touch with customer service sent images that was on the 10/9/2025 and not here’d nothing back... See more

Rated 1 out of 5 stars

DO NOT DEAL WITH THIS SCAM COMPANY. I wish I’d read these reviews before ordering. Item arrived. Top price but very very poor quality. Contacted them over a week ago to try and return the product. In... See more

Rated 1 out of 5 stars

Do Not Deal With This Company Speed camera detector ordered, arrived, did not work, police stood aiming the speed gun at me with dead silence, camera vans dead silence, was told to send it back which... See more

Rated 1 out of 5 stars

Appalling communication. This company has provided me with a faulty weather station. Despite repeated requests from me they have not responded. I am absolutely fuming.this was an expensive ite... See more

Rated 1 out of 5 stars

Appalling company. Items arrived but was not as described. Tracking device advertised as subscription-free but when they arrived, they were missing the SIM cards, rendering them useless, unless signin... See more

Rated 1 out of 5 stars

Like many others, I didn’t read the reviews here first and have been scammed by this company. I was sold a branded set of swimming headphones for over £80 and have been sent a Chinese non-branded loa... See more

Rated 1 out of 5 stars

***SCAMMERS***You can't improve because all your out there to do is scam innocent people. Trading standards have been contacted and luckily I used credit card so Lloyds fraud team are now looking at... See more

Rated 1 out of 5 stars

Here we are again,I contacted customer support and was informed that I would be contacted by an agent within 24 hours 🤨.now 48 hours later no response ,surprise surprise. The Trustpilot reviews from... See more

Rated 1 out of 5 stars

SCAMMERS, ordered a grounding mat if you could call it that , took 2 weeks. Arrived faulty, no invoice, no instructions, a product not fit for purpose. The plug was not even safety approved. Tried to... See more

Rated 1 out of 5 stars

I purchased a trail camera for my wife as a Christmas present along with extended warranty. I have tried contacting the company repeatedly but no response. Total scam, avoid

Rated 1 out of 5 stars

Please Please Please don’t order from site. I am unsure if it’s a scam site or the owners of the site are just chancing their luck for people to buy from their site and wait indefinitely for the purch... See more

Rated 1 out of 5 stars

Shame I can't give a 0. DO NOT touch this terrible company. Unfortunately, whilst researching telescopes, a reputable review website had a product from this company, so I stupidly assumed it would be... See more

Rated 1 out of 5 stars

Even giving this a 1 angers me! This company is a complete and utter scam. I’m £229 for a nottie2.0 that is nothing like what I have paid for. Have contacted my bank for fraud so hopeful to get money... See more

Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS COMPANY. my order took weeks to arrive and was a gift so was not needed anymore as I purchased elsewhere. I have contacted them three times now and no response. I will be re... See more

Rated 1 out of 5 stars

Ffs exactly the same experience is others. Shitty product. Really responsive before you buy then they ghost you if you have a problem afterwards. Wtf is wrong with people today? I've lost over 100 qui... See more

Rated 1 out of 5 stars

I saw a review for a soundbar that looked like a good deal based on the review. I was prompted to the topdealsmax site where the unit was offered for 117 pounds discounted to 100 pounds I ordered in... See more

Rated 1 out of 5 stars

Orderd a dehumidifier. Ordering and receiving were ok. Set it up, swiched it on, it worked. when turned on again, it didn't. Only info regarding returning was a return address on the packaging, whic... See more

Rated 1 out of 5 stars

Ordered a product for a gift at Christmas , needed to return it and get a refund post Xmas. I have sent 4 Emails without response and I'm struggling to find a contact number or address to follow up .... See more

Rated 1 out of 5 stars

I too have been let down by this company. After initial contact regarding my lost order and my request for a refund my emails have been ignored. Potential buyers from this company read the reviews a... See more

Rated 1 out of 5 stars

Bought a camera as a gift and it did not work. Tried to contact Topdeals Max but no phone number and despite using their website contact Us form. 3 times so far they have yet to get back to me and the... See more

Rated 1 out of 5 stars

I, like so many, fell for the telescope scam, kicked myself as soon as I received the PayPal receipt by email! Tried to get the pending payment stopped the next day through my bank, which couldn't be... See more

Rated 1 out of 5 stars

Dreadful company avoid. What you order isn't what you receive and as for customer service!! There isn't any. Expect to be out of pocket with overpriced chinese tat.

Rated 1 out of 5 stars

Ordered branded bone conducting headphones but this company delivered generics unbranded - to say I’m annoyed is an understatement. I have photos of what was ordered and what arrived ready for a refer... See more

Rated 1 out of 5 stars

Not good would never use again.tracked my order from China to the uk,took nine days to London then got a message saying would be delivered in nine more days from London .would never have used them if... See more

Rated 1 out of 5 stars

I have a faulty (dangerous!!) product i need to return for a refund, i have emailed multiple times over the last 2 weeks and there has been no response at all, I'm going to report them

Rated 1 out of 5 stars

Whilst the site exists and you will receive product there is no customer service. The product I received was not fit for purpose (does not work). There is no way to contact, return and get a refund. B... See more

Rated 1 out of 5 stars

Never, ever use. My order took two weeks to arrive, upon opening it I discovered they had sent the wrong product. I have now tried 4 times to contact them but they have ignored me completely.

Rated 1 out of 5 stars

Purchased OasisSere dehumidifier. Arrived from China. Box, user manual, item itself was not labelled OasisSere as named in advertisement. Cheaply made and very inefficient. Contacted Top... See more

Rated 1 out of 5 stars

where is 0 stars? 1Tardy delivery 2 Sent product that failed to work, 1 month and 6 tickets raised and still no answer from them. 3. 0 customer service Livid £89 down the drain

Rated 1 out of 5 stars

Sold me a faulty set of colour blindness glasses. Asked me to return to Chinese address. Said inspecting and will refund and that has not happened after 5 months. Do Not use

Rated 1 out of 5 stars

This is a scam site. I purchased a product and what was delivered was a cheap item off of Ali Express which is also not working. They refuse to refund me my money and allow me to return the produc... See more

Rated 1 out of 5 stars

I would rate ZERO if I could!! Still waiting for a refund, no response from emails at all! Do not purchase anything from this company!

Rated 1 out of 5 stars

Don't use website or purchase any goods. Can't return faulty item and have had no response to emails sent. Stay away and save your money massive con

Rated 1 out of 5 stars

Cheap Chinese product, email communication for refund not answered.

Rated 1 out of 5 stars

As with sarah Craig review i also brought the telescope that was ratted no 1 it was ment to be a £ 300 pound one down to £150 i tried to cancel it before it arrived as it was taking to long but... See more

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1.3

Bad

TrustScore 1.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star


Rated 1 out of 5 stars

Chinese shipping - false products

Oredered two "Pulseonch" Heart Rate Monitors at £71 after rreading reviews on "Best Pick Reviews". This link took me to this outfit with UK in its name - suggesting the goods would arrive quickly. After 3 weeks waiting for them to arrive from China, what finally arrived were 2 "COOSPO" HRMs I could have picked up on Amazon for $20 each. An absolute sham operation - as is the review website. Avoid!!

October 23, 2025
Unprompted review
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Rated 1 out of 5 stars

Boy I wish I read theses reviews I…

Boy I wish I read theses reviews I bought a trail camera for £119 it arrived crushed in transit so got In touch with customer service sent images that was on the 10/9/2025 and not here’d nothing back since what a F…… ripoff do not use this site to buy anything

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

I bought some noise cancelling earbuds…

I bought some noise cancelling earbuds which claimed to be branded. They cost £58. When they arrived they were clearly not branded and worth no more than £1 at best. They did not block any noise whatsoever. I contacted them several times and each time received the same response asking me to upload photos. I did this … several times and when I asked for an address to return them I received no reply. I am still waiting. Do not buy from this company!

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Nutebost nut milk maker is a scam

I ordered a nut milk maker that seemed to have a brandname “Nutebost”. When it arrived I found neither the user manual nor the item itself was labelled “Nutebost”. And the description of the manual doesn’t match the item. It was cheaply made and it appears that the only thing it can do is boiling water (which a $20 electric kettle can do better whereas this gadget cost me over $200). Contacted Topdealsmax for refund. After two email exchanges where I was asked to provide photo evidence of the problems I encountered, they never responded again after numerous follow-up requests. Don’t buy stuff from them as they are running a scam! Wish I had read the reviews before making the purchase.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scammers

Absolute scammers. I ordered a nut milk making machine which didn't work properly. They say you can return the item at your own cost...TO CHINA! Only then if they agree that it malfunctions will they refund you the postage (unlikely). DO NOT BUY ANYTHING FROM THIS SHOWER OF SCAMMERS.

September 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Short order and no communication

I ordered and paid for 3 Cranovib headsets from Topdealsmax but only two arrived.
I queried this and received a quick response asking for photos of the goods and packaging. I did this immediately and then communication stopped. I have emailed repeatedly asking for a response but nothing.
Keep your money or they will!

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

OasisSere dehumidifier. Topdealsmax is a SCAM!!

Purchased OasisSere dehumidifier. Arrived from China. Box, user manual, item itself was not labelled OasisSere as named in advertisement. Cheaply made and very inefficient. Contacted Topdealsmax and they replied I must ship it back to factory in China where produced, it would be inspected, and a refund would be issued.

I explored all options of return shipping and the cheapest was 80% of purchase price. Informed Topdealsmax and they replied I was responsible for all return shipping charges. Read Trustpilot reviews and virtually all said a scam company with 1 saying they paid for return shipping but were not refunded original cost or shipping cost. Informed Topdealsmax and they said no exceptions to me paying return shipping.

I contacted PayPal through whom I purchased it. They said they would contact Topdealsmax and negotiate. In 48 hours PayPal contacted me, said they had communicated with TopDealsmax and I would be issued a full refund, albeit it would take 2-3 weeks to process & show on my account. Indeed yesterday I received full reimbursement.

Because my dealings with Topdealsmax had been so sketchy I asked PayPal who had issued the refund, Topdealsmax or PayPal. PayPal's response did not identify which had reimbursed my purchase amount. As no one was asking for the actual dehumidifier to be returned, I asked the PayPal rep what I should do with it as I had no use for it. They responded "donate it to charity org". Clearly Topdealsmax doesn't want the product they sold to me.

I researched further online and found it on Temu for 40% of the amount I paid and on Ebay for 50% of what I paid....both new and unnamed but listing the same Chinese address it was sent to me from.

My assessment of TopDealsmax is the same as others here. It is a SCAM organization! If I could give them less than 1 star I would!

BUT if you paid with PayPal contact PayPal about your complaint....maybe you'll get lucky like me and get reimbursement.

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THEM

I purchased a trail camera for my wife as a Christmas present along with extended warranty.
I have tried contacting the company repeatedly but no response.
Total scam, avoid

July 14, 2025
Unprompted review
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Rated 1 out of 5 stars

Like many others I didn’t read the reviews and was scammed - AVOID THESE COWBOYS

Like many others, I didn’t read the reviews here first and have been scammed by this company. I was sold a branded set of swimming headphones for over £80 and have been sent a Chinese non-branded load of rubbish with extremely low volume and constant crackling on the line. Absolute rubbish dressed up as something of quality. I am fuming with them! Sent them an email , no response. Sent a second email let’s see if they respond. Am so furious!

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Even giving this a 1 angers me

Even giving this a 1 angers me! This company is a complete and utter scam. I’m £229 for a nottie2.0 that is nothing like what I have paid for. Have contacted my bank for fraud so hopeful to get money back that way, but I hope others read reviews first before using this bunch of thief’s!!!

June 2, 2025
Unprompted review
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Rated 1 out of 5 stars

TopDealsMax Dont buy from them for anything

Like many others I bought a telescope from Top Deals Max which was absolute shite, contacted the company who didn't respond but another company did (Customer-Star), they sent a return address & being an idiot I returned it at a cost of £60. It eventually arrived at the chinese address & they said they were inspecting it. Haven't heard a thing since, its been approx 5 months & countless emails. Dont use either of these companies - they're all thieves.

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

***SCAMMERS***You can't improve because…

***SCAMMERS***You can't improve because all your out there to do is scam innocent people. Trading standards have been contacted and luckily I used credit card so Lloyds fraud team are now looking at it. Please avoid!!

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

WARNING ⚠️ DON'T BUY FROM THESE SCAMMERS!

I, like so many, fell for the telescope scam, kicked myself as soon as I received the PayPal receipt by email! Tried to get the pending payment stopped the next day through my bank, which couldn't be done. I then waited for over a month, to recieve an email, informing me delivery had been unsuccessful, if the email wasn't replied to the item would be returned. I'd sent several emails trying to cancel, after realising this company is a total scam! I then received a crap telescope worth about £30! Nothing like the Astreepix I'd paid £135 for! I emailed them threatening legal action,trading standards, they replied saying the telescope was an Astreepix but had a different name...I replied again, demanding a refund, they then tell you they don't supply a postage label and if you still want to return to alter the value of item to $5.00! I've asked for a quote from my post office to return it's at least £30! I could end up over £165 out of pocket! I'm so angry and just want to warn as many people as possible to not buy from these scammers!

February 16, 2025
Unprompted review
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Rated 1 out of 5 stars

AVOID THESE SCAMS …

As with sarah Craig review i also brought the telescope that was ratted no 1 it was ment to be a £ 300 pound one down to £150 i tried to cancel it before it arrived as it was taking to long but they said it was to late when it arrived it looks like something for around 30quid Total have asked to return it they say I've now got to pay for the shipment cost back to China as they don't pay a return for you will be contacting PayPal to see what they can do to help

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

Shame I can't give a 0

Shame I can't give a 0. DO NOT touch this terrible company. Unfortunately, whilst researching telescopes, a reputable review website had a product from this company, so I stupidly assumed it would be ok. It was not. I paid a lot of money for a smart telescope, and what I received (2 weeks later) was a cheap plastic what can only bring described as toy telescope. I looked up the brand they had sent and it sells at around 1/4 of the price I paid. I contacted the compnay who are trying to tell me it is what I ordered despite me sending pictures and it clearly being nothing like what they advertised. Absolute scammers avoid at all costs

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

TOTALLY AGREE- DO NOT USE THIS COMPANY!!!

Orderd a dehumidifier. Ordering and receiving were ok. Set it up, swiched it on, it worked. when turned on again, it didn't. Only info regarding returning was a return address on the packaging, which I duly sent it to by Roayal Mail, signed for to make sure. It got there, a depot in the Wesy Midlands. Subsequent replies from China?? asked for videos, photos, but they don't seem to grasp the fact I no longer have the item. They now say this was a disrtibution centre I sent it to, as they only issue returns info??
They have responded to emails, but are totally against sending a refund. So like many I now read I am also out of pocket.
Lesson learned the hard way. Online ordering is great, but as they say, if it looks too good....

February 4, 2025
Unprompted review

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