I bought some noise cancelling earbuds which claimed to be branded. They cost £58. When they arrived they were clearly not branded and worth no more than £1 at best. They did not block any noise whats... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Chinese shipping - false products
Oredered two "Pulseonch" Heart Rate Monitors at £71 after rreading reviews on "Best Pick Reviews". This link took me to this outfit with UK in its name - suggesting the goods would arrive quickly. After 3 weeks waiting for them to arrive from China, what finally arrived were 2 "COOSPO" HRMs I could have picked up on Amazon for $20 each. An absolute sham operation - as is the review website. Avoid!!
Boy I wish I read theses reviews I…
Boy I wish I read theses reviews I bought a trail camera for £119 it arrived crushed in transit so got In touch with customer service sent images that was on the 10/9/2025 and not here’d nothing back since what a F…… ripoff do not use this site to buy anything
I bought some noise cancelling earbuds…
I bought some noise cancelling earbuds which claimed to be branded. They cost £58. When they arrived they were clearly not branded and worth no more than £1 at best. They did not block any noise whatsoever. I contacted them several times and each time received the same response asking me to upload photos. I did this … several times and when I asked for an address to return them I received no reply. I am still waiting. Do not buy from this company!
Nutebost nut milk maker is a scam
I ordered a nut milk maker that seemed to have a brandname “Nutebost”. When it arrived I found neither the user manual nor the item itself was labelled “Nutebost”. And the description of the manual doesn’t match the item. It was cheaply made and it appears that the only thing it can do is boiling water (which a $20 electric kettle can do better whereas this gadget cost me over $200). Contacted Topdealsmax for refund. After two email exchanges where I was asked to provide photo evidence of the problems I encountered, they never responded again after numerous follow-up requests. Don’t buy stuff from them as they are running a scam! Wish I had read the reviews before making the purchase.
Absolute scammers
Absolute scammers. I ordered a nut milk making machine which didn't work properly. They say you can return the item at your own cost...TO CHINA! Only then if they agree that it malfunctions will they refund you the postage (unlikely). DO NOT BUY ANYTHING FROM THIS SHOWER OF SCAMMERS.
Short order and no communication
I ordered and paid for 3 Cranovib headsets from Topdealsmax but only two arrived.
I queried this and received a quick response asking for photos of the goods and packaging. I did this immediately and then communication stopped. I have emailed repeatedly asking for a response but nothing.
Keep your money or they will!
OasisSere dehumidifier. Topdealsmax is a SCAM!!
Purchased OasisSere dehumidifier. Arrived from China. Box, user manual, item itself was not labelled OasisSere as named in advertisement. Cheaply made and very inefficient. Contacted Topdealsmax and they replied I must ship it back to factory in China where produced, it would be inspected, and a refund would be issued.
I explored all options of return shipping and the cheapest was 80% of purchase price. Informed Topdealsmax and they replied I was responsible for all return shipping charges. Read Trustpilot reviews and virtually all said a scam company with 1 saying they paid for return shipping but were not refunded original cost or shipping cost. Informed Topdealsmax and they said no exceptions to me paying return shipping.
I contacted PayPal through whom I purchased it. They said they would contact Topdealsmax and negotiate. In 48 hours PayPal contacted me, said they had communicated with TopDealsmax and I would be issued a full refund, albeit it would take 2-3 weeks to process & show on my account. Indeed yesterday I received full reimbursement.
Because my dealings with Topdealsmax had been so sketchy I asked PayPal who had issued the refund, Topdealsmax or PayPal. PayPal's response did not identify which had reimbursed my purchase amount. As no one was asking for the actual dehumidifier to be returned, I asked the PayPal rep what I should do with it as I had no use for it. They responded "donate it to charity org". Clearly Topdealsmax doesn't want the product they sold to me.
I researched further online and found it on Temu for 40% of the amount I paid and on Ebay for 50% of what I paid....both new and unnamed but listing the same Chinese address it was sent to me from.
My assessment of TopDealsmax is the same as others here. It is a SCAM organization! If I could give them less than 1 star I would!
BUT if you paid with PayPal contact PayPal about your complaint....maybe you'll get lucky like me and get reimbursement.
Cheap Chinese product
Cheap Chinese product, email communication for refund not answered.
DO NOT USE THEM
I purchased a trail camera for my wife as a Christmas present along with extended warranty.
I have tried contacting the company repeatedly but no response.
Total scam, avoid
Ordered branded goods got generic lookalike…
Ordered branded bone conducting headphones but this company delivered generics unbranded - to say I’m annoyed is an understatement. I have photos of what was ordered and what arrived ready for a referral to Trading Standards.
Like many others I didn’t read the reviews and was scammed - AVOID THESE COWBOYS
Like many others, I didn’t read the reviews here first and have been scammed by this company. I was sold a branded set of swimming headphones for over £80 and have been sent a Chinese non-branded load of rubbish with extremely low volume and constant crackling on the line. Absolute rubbish dressed up as something of quality. I am fuming with them! Sent them an email , no response. Sent a second email let’s see if they respond. Am so furious!
Sold me a faulty set of colour…
Sold me a faulty set of colour blindness glasses. Asked me to return to Chinese address. Said inspecting and will refund and that has not happened after 5 months.
Do Not use
Even giving this a 1 angers me
Even giving this a 1 angers me! This company is a complete and utter scam. I’m £229 for a nottie2.0 that is nothing like what I have paid for. Have contacted my bank for fraud so hopeful to get money back that way, but I hope others read reviews first before using this bunch of thief’s!!!
TopDealsMax Dont buy from them for anything
Like many others I bought a telescope from Top Deals Max which was absolute shite, contacted the company who didn't respond but another company did (Customer-Star), they sent a return address & being an idiot I returned it at a cost of £60. It eventually arrived at the chinese address & they said they were inspecting it. Haven't heard a thing since, its been approx 5 months & countless emails. Dont use either of these companies - they're all thieves.
***SCAMMERS***You can't improve because…
***SCAMMERS***You can't improve because all your out there to do is scam innocent people. Trading standards have been contacted and luckily I used credit card so Lloyds fraud team are now looking at it. Please avoid!!
WARNING ⚠️ DON'T BUY FROM THESE SCAMMERS!
I, like so many, fell for the telescope scam, kicked myself as soon as I received the PayPal receipt by email! Tried to get the pending payment stopped the next day through my bank, which couldn't be done. I then waited for over a month, to recieve an email, informing me delivery had been unsuccessful, if the email wasn't replied to the item would be returned. I'd sent several emails trying to cancel, after realising this company is a total scam! I then received a crap telescope worth about £30! Nothing like the Astreepix I'd paid £135 for! I emailed them threatening legal action,trading standards, they replied saying the telescope was an Astreepix but had a different name...I replied again, demanding a refund, they then tell you they don't supply a postage label and if you still want to return to alter the value of item to $5.00! I've asked for a quote from my post office to return it's at least £30! I could end up over £165 out of pocket! I'm so angry and just want to warn as many people as possible to not buy from these scammers!
AVOID THESE SCAMS …
As with sarah Craig review i also brought the telescope that was ratted no 1 it was ment to be a £ 300 pound one down to £150 i tried to cancel it before it arrived as it was taking to long but they said it was to late when it arrived it looks like something for around 30quid Total have asked to return it they say I've now got to pay for the shipment cost back to China as they don't pay a return for you will be contacting PayPal to see what they can do to help
Shame I can't give a 0
Shame I can't give a 0. DO NOT touch this terrible company. Unfortunately, whilst researching telescopes, a reputable review website had a product from this company, so I stupidly assumed it would be ok. It was not. I paid a lot of money for a smart telescope, and what I received (2 weeks later) was a cheap plastic what can only bring described as toy telescope. I looked up the brand they had sent and it sells at around 1/4 of the price I paid. I contacted the compnay who are trying to tell me it is what I ordered despite me sending pictures and it clearly being nothing like what they advertised. Absolute scammers avoid at all costs
TOTALLY AGREE- DO NOT USE THIS COMPANY!!!
Orderd a dehumidifier. Ordering and receiving were ok. Set it up, swiched it on, it worked. when turned on again, it didn't. Only info regarding returning was a return address on the packaging, which I duly sent it to by Roayal Mail, signed for to make sure. It got there, a depot in the Wesy Midlands. Subsequent replies from China?? asked for videos, photos, but they don't seem to grasp the fact I no longer have the item. They now say this was a disrtibution centre I sent it to, as they only issue returns info??
They have responded to emails, but are totally against sending a refund. So like many I now read I am also out of pocket.
Lesson learned the hard way. Online ordering is great, but as they say, if it looks too good....
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








