TW house are a scam company, Taken a payment of £248.68 on the 25th of April. No email confirmation not nothing. Called the number on their site over 15 times across multiple days and no answer... See more
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Verified
Good range of quality stock at reasonable prices allowing for good profit margins. Fast delivery and a hassle free experience. perhaps just stock more cases on newer model phones such as book... See more
Company replied
Verified
Great products at very reasonable prices. Handling charge can seem a little steep if only ordering one or two items, and the company is very very keen on receiving feedback, with an automated request... See more
Company replied
Verified
First time I've used & a great experience. Phoned in to check USb stock, as I need a lot of sticks. In stock, delivered within 2 days as per website & phone confirmation. All sticks run thru the dupli... See more
Company replied
Company details
Written by the company
twhouse.co.uk is leading mobile phone accessories & computer peripheral wholesaler in the UK. We offer great discount on bulk orders. Buy Now!
Contact info
No.1 Cochrane House, Admirals Way,, E14 9UD, London, United Kingdom
- 01268727700
- sales@twhouse.co.uk
- twhouse.co.uk
Quick delivery!
January 15, 2024
Unprompted review
Reply from Tech Supplier Ltd
Hi Kirsty! Many many thanks for your genuine positive feedback. Your review means lot for us.
twhouse.co.uk
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Verified
You only sent half my order
January 15, 2024
Verified
Very reasonable prices - over keen on feedback
Great products at very reasonable prices. Handling charge can seem a little steep if only ordering one or two items, and the company is very very keen on receiving feedback, with an automated request for this almost as soon as the order is placed. That being said, delivery was prompt, and out of stock items were automatically refunded. Must be good, because I have now placed and received a second order.
January 6, 2024
Reply from Tech Supplier Ltd
Hi Jason ! Your positive feedback means a lot to our team. We're glad to have earned your satisfaction with our products and services. We'll continue to serve you again.
twhouse.co.uk
Verified
Reply from Tech Supplier Ltd
Hi! We're thrilled to hear that you had a great experience with us. Thanks a lot for your valuable feedback for us.
twhouse.co.uk
Verified
They are great todo business with…
They are great todo business with always look after you
December 11, 2023
Reply from Tech Supplier Ltd
Hi James! Thank you so much for your nice words for us. And our first priority is to look after all customers very well.
twhouse.co.uk
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Verified
Ordering the products I was looking for…
Ordering the products I was looking for was a quick, seamless process. The products I purchased were priced competitively, and delivery was within the time frame given. 10/10 service, would definitely purchase from here again in the future!
December 10, 2023
Reply from Tech Supplier Ltd
Hi! Your satisfaction is our top priority, thank you for taking the time to leave such a genuine review. Hope you will give us a chance to serve you again!
twhouse.co.uk
Verified
Great service and good products
December 8, 2023
Reply from Tech Supplier Ltd
Hi Umar ! Your positive & genuine feedback means lot to us, thank you very much!
twhouse.co.uk
NASTY PEOPLE WHO PREVENT RETURNS
A nasty company who will sell you vapes etc quickly but if there is any sort of problem then they suddenly become nasty and put up barriers to prevent a return- you must download invasive tracking software to access a PDF file for which you need a subscription to a PDF writer to fill out and then YOU HAVE TO PAY RETURN POSTAGE YOURSELF AND NEVER GET THIS REFUNDED! Awful company, AVOID!!!
November 12, 2023
Unprompted review
Reply from Tech Supplier Ltd
Dear Justin,
I hope you’re keeping well; I have tried to call you multiple times to resolve your problem but had no answer.
Here at TWL, we follow an RMA procedure that helps us keep track of your return in case this is lost or stolen on its way back to us.
Please find below the link for a PDF Document ‘RMA form’
https://www.twhouse.co.uk/pages/rma-form-twhouse.pdf
Please fill this to the best of your knowledge and once filled send it back to us with your return, I will then be able to process your return,
Our RMA is a simple PDF that does not need any special software to view, normally it opens in a browser, if your PC is asking you to download any software, it’s your PC that is messing about and not ours.
Furthermore, you do not need any PDF editor as our PDF is not a form to fill, you may print or write down required details on a piece of paper and send it along with the products. The RMA procedure is just to make sure to associate returns with the customer when received as explained earlier.
I explained everything previously via email but you keep on insisting that our website wants you to download some software, rest assured, our site does not want to you install any software to read PDF files. Please get your PC checked for viruses.
Kind Regards
TW Customer Support
Great service
Great service, Quality products at the right price. Highly recommended. Very professional service too. Had a chat with the owner and he very much cares about his company and the service offered. 10/10
December 1, 2023
Unprompted review
Reply from Tech Supplier Ltd
Hi James! Thank you so much for your valuable feedback for our company! Hope you will give us a chance to serve you again.
twhouse.co.uk
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Excellent Tech Parts Company
The quality and price of the goods is fantastic. Customer service is second to none and delivery is superfast
November 22, 2023
Unprompted review
Reply from Tech Supplier Ltd
Hi Martin! Thank you for such a positive review! Your satisfaction is our motivation to keep delivering exceptional products and service. We look forward to serving you again!
twhouse.co.uk
Verified
Very good service
November 9, 2023
Reply from Tech Supplier Ltd
Hi Mohammed! Your satisfaction is our top priority, thank you for taking the time to leave a genuine review for us.
twhouse.co.uk
Happy with my purchases
Happy with my purchases. Fast delivery, great price & would recommend.
October 22, 2023
Unprompted review
Reply from Tech Supplier Ltd
Hi Spence ! Thanks a lot for your such a positive feedback for us. We really appreciate it.
twhouse.co.uk
Verified
Reply from Tech Supplier Ltd
Hi! Thank you so much for taking a time to leave a such a genuine review for us !
twhouse.co.uk
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Big disappointment
Ordered earphones, wired and wireless. Couldnt be more dissappointed wasted money on earphones (wired) that make constant noise and can’t hear people on a call and (wireless) that have been charger but don’t do anything whatsoever.
October 5, 2023
Unprompted review
Great service
First time using this company and will use again. Great price for the laptop charger and very quick delivery.
September 27, 2023
Unprompted review
Reply from Tech Supplier Ltd
Hi Kirsten! Your positive feedback means a lot to our team. We're glad to have earned your satisfaction with our products and services. We'll continue to serve our best service.
twhouse.co.uk
Verified
Reply from Tech Supplier Ltd
Hi ! Your feedback means a lot to us, thank you so much!
twhouse.co.uk
Verified
Some items are out of stock and only…
Some items are out of stock and only notified towards the day of delivery
October 4, 2023
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Reply from Tech Supplier Ltd
Hi Lee ! Thanks a lot for your valuable feedback for us. We really appreciate it.
twhouse.co.uk
Verified
Excellent Service!
August 9, 2023
Reply from Tech Supplier Ltd
Hi! We're thrilled to have earned your satisfaction! Your review motivates us to continue delivering excellent products and service to all our valued customers.
twhouse.co.uk
fantastic quality and service
fantastic quality and service. real people who care .
August 4, 2023
Unprompted review
Reply from Tech Supplier Ltd
Hi Tony! Your satisfaction is our reward! We appreciate your business and hope to serve you with more fantastic accessories in the future.
twhouse.co.uk
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