TW house are a scam company, Taken a payment of £248.68 on the 25th of April. No email confirmation not nothing. Called the number on their site over 15 times across multiple days and no answer... See more
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Verified
Good range of quality stock at reasonable prices allowing for good profit margins. Fast delivery and a hassle free experience. perhaps just stock more cases on newer model phones such as book... See more
Company replied
Verified
Great products at very reasonable prices. Handling charge can seem a little steep if only ordering one or two items, and the company is very very keen on receiving feedback, with an automated request... See more
Company replied
Verified
First time I've used & a great experience. Phoned in to check USb stock, as I need a lot of sticks. In stock, delivered within 2 days as per website & phone confirmation. All sticks run thru the dupli... See more
Company replied
Company details
Written by the company
twhouse.co.uk is leading mobile phone accessories & computer peripheral wholesaler in the UK. We offer great discount on bulk orders. Buy Now!
Contact info
No.1 Cochrane House, Admirals Way,, E14 9UD, London, United Kingdom
- 01268727700
- sales@twhouse.co.uk
- twhouse.co.uk
Company not helpful dealing with…
Company not helpful dealing with complaints
July 28, 2025
Unprompted review
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Scam!!
TW house are a scam company,
Taken a payment of £248.68 on the 25th of April. No email confirmation not nothing.
Called the number on their site over 15 times across multiple days and no answer. Finally got a response from their WhatsApp stating “they will look into it” and guess what no response and no reply and not messages no lt delivering. Clearly a scam website and have no regard for scamming customers
April 25, 2025
Unprompted review
Only part of my order was proceesed
Ordered parts for my business easily and then a couple of days later got an email saying not all items were available and a refund had been issued for the parts not available.
I ended up with 10 keyboards and only 2 mice and now left searching for a new reliable supplier.
All they had to do is call me and explain and I would have chosen different mice and paid the extra.
Delivery was ok.
October 14, 2024
Unprompted review
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Headphones
Excellent service and delivery considering we ordered 75 pairs for our school
August 26, 2024
Unprompted review
Verified
Verified
Quick brilliant and easy always delivered on time
Quick and easy always delivered on time
July 10, 2024
Unprompted review
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Verified
Quick delivery and very helpful and…
Quick delivery and very helpful and pleasant customer service. Had a good experience with this Company
July 1, 2024
Customer service
Great experience as always had a little hiccup as the package did get lost in transit but a replacement was issued and received it the next day
June 4, 2024
Unprompted review
Verified
Great Service from start to finish.
First time I've used & a great experience. Phoned in to check USb stock, as I need a lot of sticks. In stock, delivered within 2 days as per website & phone confirmation. All sticks run thru the duplicator, no errors or problems. Thank you, a great customer service and price. Regards Pennylane Video
June 10, 2024
Reply from Tech Supplier Ltd
Hi Jeff! Thank you so much for your valuable feedback for our company! Hope you will give us a chance to serve you again.
twhouse.co.uk
Good cable, good price
May 18, 2024
Unprompted review
Reply from Tech Supplier Ltd
Hi! Thank you so much for your positive feedback for our company. we really appreciate it.
twhouse.co.uk
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Verified
Reply from Tech Supplier Ltd
Hi Oleg! we are very happy as you send us very genuine and positive feedback for us. Hope we will meet again.
twhouse.co.uk
Excellent service
Excellent service, friendly team and super efficient delivery. Thank you!
April 30, 2024
Unprompted review
Reply from Tech Supplier Ltd
Hi JH! Thank you for your positive feedback. we really appreciate your review.
twhouse.co.uk
Good Service
It was easy to order online and the products were delivered very quickly. Sadly the full order couldn't be provided but a refund was quickly organised. Would use again.
May 8, 2024
Unprompted review
Reply from Tech Supplier Ltd
Hi Julie! Thank you for taking time to leave such a genuine review for us. Hope we will meet again, we try our best to fulfill your order.
twhouse.co.uk
Verified
Reply from Tech Supplier Ltd
Hi Mohammad! ! Thanks a lot for your such a genuine feedback for us. We really appreciate it.
twhouse.co.uk
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Verified
Reply from Tech Supplier Ltd
Hi Darren ! Delighted to hear you were pleased with our speedy service! We're committed to ensuring every experience is prompt and satisfactory. Your satisfaction is our top priority!
twhouse.co.uk
They don't have any return policy!
I bought 5 IronMan bluetooth speakers and it's really small to sell at £15. I asked their sales representative to take it return but they delayed saying they'll sort it out. They never took them returned and I still couldn't sell a single piece of speakers. Their return policy is rubbish.
February 26, 2024
Unprompted review
Reply from Tech Supplier Ltd
Dear Abu Norman,
We are writing to inform you that we cannot accept your return request for the 5 Iron Man speakers that you bought from us on 24 November 2023. As per our return policy, we only accept returns within 14 days of purchase, and only if the product is defective or damaged. You have exceeded the return period by over 3 months, and you have not reported any issues with the product.
We understand that you are unable to sell the speakers in your shop, but that is not a valid reason for returning them. We sell brand new products that are not meant to be displayed or used by anyone else before the end customer. We expect our customers to respect this policy and take responsibility for their purchases.
Please contact us if you have any questions or concerns.
Sincerely,
TWHOUSE
Reply from Tech Supplier Ltd
Hi Mr. Allan! Big big thank you for your wonderful positive feedback for us. we really appreciate your kind words
twhouse.co.uk
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