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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for the superior quality and impeccable attention to detail evident in their custom products. Consumers highlight the ease and smoothness of the entire process, from initial design to final delivery, noting that the products often surpass their expectations. People appreciate the company's clear communication, helpful support team, and user-friendly website, which simplifies the creation of custom merchandise. Reviewers are also impressed with the fast turnaround times and secure packaging, ensuring that their orders arrive promptly and in perfect condition. The vibrant colors, durable materials, and precise designs receive frequent commendation, making customers eager to order again.

Based on these reviews

Rated 5 out of 5 stars

I ordered keychains, and they turned out amazing. Solid build, bright colors, and great attention to detail. The team was very helpful and guided me through the process with ease.

Company replied

Rated 5 out of 5 stars

Excellent service and product quality. I asked for custom coins, and the results were spot on. Communication was clear, shipping reliable, and the finished product matched every detail of my request.

Company replied

Rated 5 out of 5 stars

The design tool is very user-friendly, making it easy to create custom pins, patches, and apparel. Delivery was prompt and the products were excellent.

Rated 5 out of 5 stars

I’m extremely happy with my custom products. Every piece looks perfect, is well-made, and the support team was responsive whenever I had questions.

Rated 5 out of 5 stars

Very impressed with the craftsmanship. Each patch and pin shows attention to detail. The ordering process is simple, and delivery was quicker than I expected.

Rated 5 out of 5 stars

Very happy with my experience. Each custom item looks amazing, is high-quality, and shipping was fast. Customer support answered all my questions.

Rated 5 out of 5 stars

I highly recommend this company for custom merchandise. The products are vibrant, durable, and exactly as I envisioned. The team was professional and helpful throughout the process.

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Company details

  1. Souvenir Manufacturer
  2. Clothes and Fabric Manufacturer
  3. Corporate Gift Supplier
  4. Custom Label Printer
  5. Fashion Accessories Store
  6. Promotional Products Supplier

Written by the company

Since 2014, THE/STUDIO has been a trusted partner in the fashion industry, serving clients across North America and globally. Our expertise in custom manufacturing has forged strategic alliances with top-tier manufacturers, enabling us to create truly unique, one-of-a-kind products that go beyond fashion. We craft exceptional custom products for individuals, organizations, and enterprises, ensuring unparalleled quality and attention to detail. At THE/STUDIO, we guarantee the highest standards of quality control, offering a seamless experience from concept to creation.

Our Commitment to You

Written by the company

Excellence in Every Interaction
We’re here to ensure every experience with THE/STUDIO exceeds your expectations. From concept to creation, we are committed to delivering unmatched quality, service, and support—every time.

Satisfaction Guaranteed

We stand behind every product we create.

At THE/STUDIO, we are committed to delivering exceptional products that exceed your expectations. From quality craftsmanship to on-time delivery, your satisfaction is guaranteed every step of the way.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month


Rated 4 out of 5 stars

Excellent service

Excellent service! Every custom item exceeded my expectations in quality and appearance. Shipping was fast, and customer support was responsive, providing clear guidance throughout my order.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered keychains

I ordered keychains, and they turned out amazing. Solid build, bright colors, and great attention to detail. The team was very helpful and guided me through the process with ease.

August 27, 2025
Unprompted review
THE/STUDIO logo

Reply from THE/STUDIO

Thank you for your kind words. We are delighted to hear that your keychains turned out amazing with the solid build, vibrant colors, and detailed finish you were hoping for. It is wonderful to know our team’s support made the process easy and enjoyable. We truly appreciate your trust and look forward to creating more custom pieces with you in the future.

Sincerely,

THE/STUDIO Team

Rated 4 out of 5 stars

The labels look professional and…

The labels look professional and arrived exactly as promised.

August 6, 2025
Unprompted review
THE/STUDIO logo

Reply from THE/STUDIO

Thank you for sharing your feedback. We are glad to hear that your labels turned out professional and arrived just as promised. Your trust means a lot to us, and we look forward to creating more custom pieces with you in the future.

Sincerely,

THE/STUDIO Team

Rated 5 out of 5 stars

Great customer service and quality

Great customer service and quality! I had custom medals made, and they look fantastic. The craftsmanship feels premium, and the process was straightforward. Highly recommend to anyone needing custom items.

August 23, 2025
Unprompted review
THE/STUDIO logo

Reply from THE/STUDIO

Thank you for your marvelous review. We are so pleased to hear that your custom medals turned out fantastic and that the craftsmanship reflected the premium quality you were looking for. It is wonderful to know the process felt straightforward and that our team’s support made a difference. Your recommendation means a lot, and we look forward to helping you bring more custom ideas to life.

Sincerely,

THE/STUDIO Team

Rated 5 out of 5 stars

Excellent service and product quality

Excellent service and product quality. I asked for custom coins, and the results were spot on. Communication was clear, shipping reliable, and the finished product matched every detail of my request.

August 21, 2025
Unprompted review
THE/STUDIO logo

Reply from THE/STUDIO

Thank you for sharing your excellent review. We are so pleased to hear that the custom coins matched your vision and that the service, communication, and delivery all met your expectations. It means a lot to know every detail came through just as you requested. We truly appreciate your trust and look forward to creating more custom pieces with you in the future.

Sincerely,

THE/STUDIO Team

Rated 1 out of 5 stars

I ordered patches from custom patches…

I ordered patches from custom patches and its been over a month and i still have not received them. They have a Texas address which is where i live but it seems they are coming out of China. I asked a rep. about this in an email to no avail. I was told they would come earlier but later told no You might pose the question where are they coming from if time is a factor.

August 19, 2025
Unprompted review
THE/STUDIO logo

Reply from THE/STUDIO

We’re truly sorry to hear about the delay and the confusion regarding your order. At THE/STUDIO, customer satisfaction is something we take very seriously and would never compromise under any circumstances.

We’d love the opportunity to make this right. Can we please contact you directly to discuss a resolution?

Sincerely,

THE/STUDIO Team

Rated 5 out of 5 stars

The mockup approval process was helpful

The mockup approval process was helpful and easy. Everything arrived exactly as approved.

July 2, 2025
Unprompted review
THE/STUDIO logo

Reply from THE/STUDIO

Thank you for the great feedback! We're so glad to hear the mockup approval process was smooth and that your order arrived just as expected. We’re here to make custom easy and reliable—hope to work with you again soon!

Sincerely,

THE/STUDIO Team

Rated 5 out of 5 stars

Custom embroidered patches are exactly

Custom embroidered patches are exactly what I wanted sharp design, strong stitching, and vibrant colors. I appreciate the quick shipping and great communication.

July 1, 2025
Unprompted review
THE/STUDIO logo

Reply from THE/STUDIO

Thank you so much for your positive review! We're thrilled to hear the embroidered patches met your expectations, from the sharp design to the vibrant colors. We’re also glad the communication and shipping made the experience smooth for you. We look forward to helping with your next custom project!

Sincerely,

THE/STUDIO Team

Rated 5 out of 5 stars

I needed enamel pins for a last-minute

I needed enamel pins for a last-minute event, and THE/STUDIO made it happen. The quality is superb, and they were delivered ahead of schedule. Their communication throughout the process was excellent.

June 28, 2025
Unprompted review
THE/STUDIO logo

Reply from THE/STUDIO

Thank you for the wonderful feedback! We're so glad we could help bring your enamel pins to life in time for your event. It’s great to hear the quality and turnaround met your expectations—we know how important both are when working on a tight timeline. We hope to work with you again on your next custom project!

Sincerely,

THE/STUDIO Team

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