Extremely pleased with the service apartments.. great location and good rooms etc, but more importantly, the service staff are extremely accommodating and willing to go yhr extra mile to please. Also... See more
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TheSqua.re is a global network of serviced apartments, providing corporate and leisure travellers with premium accommodation across the globe. With an award-winning portfolio of over 250,000 apartments in over 500 cities worldwide, there is plenty of choice to find the perfect stay. TheSqua.re has over 100 corporate clients, over 45,000 members and a team of over 100 dedicated staff that have booked over 1 million room nights. Book serviced accommodation in London, New York, Paris, Singapore, Tokyo, Beijing, Dubai and many other top destinations. Our apartments are always centrally located and fully equipped so you can be near the iconic landmarks, corporate office and transport connections of your chosen destination, whilst having a home to come back to that is ready to welcome you. We’re not only accommodation providers, we’re innovators too. We use the latest developments in data science to provide details on the environmental impact of your accommodation through our patented technology EcoGrade. With developments like TheSquare.Ai, we streamline and improve the booking process and make sure that every aspect of TheSqua.re experience delivers. Book your stay with TheSqua.re
Contact info
150-152 Fenchurch Street London, EC3M 6BB, London, United Kingdom
- +44 (0) 203-701-3010
- stay@thesqua.re
- thesqua.re
Hasn’t replied to negative reviews
Creatives
Recently use the accommodation for creatives working in London and have to say that the service, communication and apartment were all wonderful. it can be hit and miss with un-known accommodation in London but this whole package was very good. Particularly Rahul Kumar who was always quick to reply and made the booking process very smooth.
I had a bad experience with squa.re
I had a bad experience with thesqua.re company. Saw a 2-bedroom apartments online. When I inquired price is different/higher from what was advertised on the website. I still took it as booking period is a holiday season and sale agent gave me a special price for 14-days rent. Made payment on 16 Oct 25 Sadly, I had to cancel next day (17 Oct) as my family can’t make it for the trip. That was where a period of 7 days stressful saga starts. I promptly informed sale agent through WhatsApp and he acknowledged it and told me refund will take 10-15 days. I followed up again and again then received reply that my booking conformation email will be sent first before cancellation will kick in and they will provide refund details via email after checking with finance team and I should receive it within 1-2 days. Received booking confirmation email on 18 Oct but no cancellation email. I contacted sale agent / squa.re team but they kept telling excuses that their team is not arrived in office/ can’t send email cos of a technical issue / still need to check with finance team. Eventually I threatened with a police report on 23 Oct and sale agent sent me a cancellation email. Oh ya, original sale agent disappeared (that is, no longer handling my refund inquiries after a few times). Until 23 Oct, a different sale agent said still need to check with finance team.
Eventually, I called up my credit card company and dispute my booking fee of SGD4K+.
Please be aware of this company and their dishonest practices. Things will be okay until you need to cancel, thus proceed with caution (better yet, use a honest company). Please read 1 star or 2 stars reviews instead of skimming only for 5 stars.
Location and service is very great
Location and service is very great! The price also not expensive! Thank you for your great service Kalyani Dhar! 😊
Great Experience
Excellent service particularly from Rahul Kumar and Shreshth Vir Singh! Very happy with the flat, location and facilities!
Satisfactory service
Good price negotiated for 10days. Room was exactly as advertised. Provided a better room within their inventory as we were travelling with a kid. Rachita from the company assisted us promptly and swiftly. Only improvement point is that we did not know the name of the hotel only after booking.
Great experience booking a lovely…
Great experience booking a lovely serviced apartment that was conveniently located near the heart of Clarke Quay with easy access to MRT. Kalyani Dhar provided tremendous support to help find something suitable and followed up to check in as well. Definitely recommend !
Umang was very helpful
Umang from reservations
Umang from reservations was very helpful and kind. She searched for options that fit the criteria I needed, would always reply promptly, and tried to find the best price available
Raghav in customer service was such a…
Raghav in customer service was such a wonderful and exceptional help who went above and beyond for us.
Extremely pleased, highly recommend.
Extremely pleased with the service apartments.. great location and good rooms etc, but more importantly, the service staff are extremely accommodating and willing to go yhr extra mile to please. Also was a pleasant booking experience with multiple options provided to suit our need. Thanks to Rachita for the help with that. All the folks at the reception are also very good.
Professional service and very quick
Professional service and very accommodative to our situation. Excellent choice of property as well. Nikhil Gupta and his team were very quick and supportive
The place was very good and well…
The place was very good and well maintained. Service staffs were very friendly and highly recommended for a family of four. But i stayed alone (single guy). They had enough utensils and facilities enough to survive for a temporary stay of 10 days.
Mainly bhavesh from the team was very helpful during my stay.
One small request is to keep the caretakers contact in the apartment for better reach ability
⭐️⭐️⭐️⭐️⭐️
We had a fantastic 12-day stay at this beautiful 3-bedroom apartment in Marylebone, London. Traveling as a family of 7, we needed space, comfort, and convenience – and this apartment delivered on all fronts.
The space was clean, well-maintained, and thoughtfully equipped with everything we needed for a long family stay. The bedrooms were comfortable, the living area was cozy and spacious, and the kitchen had all the essentials for home-cooked meals.
The location is absolutely ideal – Marylebone is a charming, peaceful neighborhood with easy access to public transport, Regent’s Park, Baker Street, Oxford Street, and plenty of shops, cafes, and restaurants within walking distance.
A special thanks to Vipul from the reservations team, who was incredibly helpful throughout the booking process and our stay. He ensured everything went smoothly and was always available to assist with any queries – his support made our experience truly seamless.
We felt right at home and would absolutely stay here again on our next visit to London. Highly recommended for families or groups looking for a comfortable, centrally located apartment with excellent service.
Made it right
Murtaza was great in checking me into my new flat and gave a good, friendly introduction. I had concerns about my previous flat, and they made sure that I was happy with my new one and that it was in good condition.
Great location and service!
We used their services in Summer of 2025 for our stay on London. They were able to find us a perfect location that met my family’s needs- close to the underground, shops, restaurants, parks, and safe. They found us a beautiful property in Mayfair area.
For any issues we faced - Vipul, our amazing agent, was always available and helpful. He had sometime off during our stay and he still managed to reach out to help solve any problem we had. Also the building manager Mortiz was very nice.
The team is great and we would definitely use them again for our future stays in the UK and wherever else they provide service.
The whole process was a breeze
The whole process was a breeze. The apartment was perfectly located. Vipul was very helpful is assisting with the bookings initially, especially since the tube strike was expected. Highly recommended!!
Brilliant service by Leah!
Leah made my entire check in super quick and easy, offered great introduction to the flat showing me around all amenities and useful features. She was absolutely brilliant and super lovely to chat with, also waiting for me due to a travel delay that I had!
10/10
Overall experience with Murtaza was great, and he even gave me tips for what transport apps to use as well as where to shop! I can only recommend him
Great experience with Murtaza!
Pre booking customer service from…
Pre booking customer service from Hitesh was excellent. Onboarding was smooth and apartments were very good and at a great central location.
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