The Sheriffs Office Reviews 675

Simply appalling. In writing the local police have given me an account of their incompetence at more than one failed eviction. Playing on layman and using the process to make their charges as high as possible. £500 + for locks you can supply and fit for £100. Save yourself and AVOID.

Look on google reviews if want to see all the bad ones, If you need debt recovery they really offer a poor service, we gave them so much information and everything they did made no sense. I just can not see how they get these good reviews. Turning up at wrong location after being provided maps and locations very poor admin the list is to long to list , very poor customer services, 1 star is to kind. waste of time

Please let them know what your case is all about , I did this to guide the sheriffs, I had my judgement and they sheriffs went in to the defendants office , and done the job perfectly well, I m so grateful to know that there are people who work for JUSTICE they are emphatic and I will use them on my next missions. I can’t thank them enough. 🤗

Don’t bother using this company. They just go through the motions giving unhelpful non progress reports and don’t actually do anything and let the debtor run rings around them. The agent had no idea how to deal with matter and took no initiative in trying to progress matters. They spent more than five months sending messages but did not take a single step step towards recovering a penny of my client’s debt. Utterly useless. Don’t waste your time. They will only do it for you.

I got my money but it took long, but i got it, Happy

They got my money. It would have been easier for me to get blood out of a stone. Great work guys!

First class service from start to finish. Highly recommend the Sheriffs Office

Pros: they were super professional, kept me informed by email, and when I rang them querying their rather uninformative emails, I always got through to a real person who looked up the file and gave me very good advice on next steps. They were truly lovely to someone like me who really didn't understand the small claims process.
Cons: no one told me that I had to file a separate claim once the court found in my favour. It was a significant sum of money to pay the court and sheriff's offices fees upfront although I recouped this in full with interest once the bailiffs went in. The emails are very vague with no timeline, but, as I said, they are very helpful when you ring. The whole claim process took almost 2 years!

Possibly the worst part of the experience of trying to legally reclaim money owed to you.
They don't tell you that if the person who owes the money refuses to answer the door or interact with their letters through the door. they do nothing.
If the person lies about their income and falsely fills out income and expenditure forms they do nothing.
If you give full details of assets available, home address, phone number, email, work etc of the debtor...
They do nothing...
Except write very rare letters to inform you they did nothing before finally closing the case.
Don't believe the TV perception that they'll enter a house and force a settlement or remove their stuff.
They cause you more stress than the original debtor did.
Utter rubbish.

Professional, efficient & kept us informed every step of the way. Took away all the problems of what was a nightmare. Thank you, well done.

Amazing from start to finish, still can't believe they got my payment, really can't recommend enough, THE SHERIFFS ARE TOPS!!

They kept you up to date and communicated appropriately

The job was done and we were kept informed.

The Sheriff office helps me to get my holiday pay from my Employer . They are very helpful , friendly , easy to contact and update me each time they contact my debtor .

The instruction process was quick and easy and the Sheriffs Office did everything from there. Good updates on progress and of course, a quick positive outcome and payment in full.

The Sheriffs Office guided us through the paperwork and procedures needed to get us a satisfactory outcome in recovering the money we were due back. After a long journey we will get our money and we thank them for their efforts.

There great I suppose if you a person that sends them to collect a debt, but being on the receiving end of there conduct as a person with a debt, it’s absolutely inhumane. Your charged 8% interest per month, if you miss 1 payment regardless of the reason they add over £500 to your debt, if you miss a second payment, again charges added to your account, then when questioned about this via there customer helpline they state they issue a default if a payment is missed, not just your normal DD or standing order bank charge of £25 is it ? For missing 1 payment or 2 a charge of over £500 for that. I mean is that even legal? So as I said great pressure, stress and worry for a person who is likely to be in a bit of debt to have a connection with the company if your owed money, but really? Over £500 if you miss 1 payment. I had a debt of just over £1200 transferred to this company in 2014, that debt turned to over £2700 from charges and interest here we are in 2025 still paying a monthly installment to these people. I’ve been paying this for 11 years, albeit at £10 a month, and my debt is still £1500. My debt was never that to begin with. I’ve missed 2 payments in 11 years and I’m charged probably a £1000 for that.
I have no more to say.

The service was efficient and effective, as you successfully achieved the desired positive results in a short amount of time.

Your patience has been outstanding with the length of time its taken for this debt to be cleared.
I was impressed with the professional attitude in all the correspondence.