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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the company's commitment to their success, highlighting the supportive environment and resources provided to help them improve their trading skills. People appreciate the readily available and helpful customer service, with staff members often going above and beyond to address their questions and resolve issues promptly, even outside of regular business hours. Consumers consistently praise the platform's user-friendly design and the valuable tools it offers, such as the integrated trading journal and analytics dashboard. The straightforward rules, transparent fees, and flexible account options are also well-received, as they allow traders to customize their experience and focus on their strategies without unnecessary restrictions. The quick response times and overall professionalism of the company further contribute to the positive sentiment expressed by reviewers.

Based on these reviews

Rated 5 out of 5 stars

TFD is honestly the best possible prop firm you could go for as a developing Futures trader. They're 100% committed to your success, the structure is created to refine your process and breed consist... See more

Company replied

Rated 5 out of 5 stars
Verified

Dashboard is awesome, Simple Rules, Static Drawdown feature is very good, and the customization of plans is simply superb, consistency Rule i.e. and Boosted Daily Base Hit feature is another good one... See more

Company replied

Rated 5 out of 5 stars

Prop firms offering cheap accounts are everywhere — but The Futures Desk actually stands apart. With stellar customer support, flexible plans, one-day payouts, and the best trading platform in the... See more

Company replied

Rated 5 out of 5 stars
Verified

The only Prop firm who doesn't just say they want you to succeed... but actually builds a system that elevates you. Never seen such a good dashboard anywhere else. No "consistency" % BS. Unde... See more

Company replied

Rated 5 out of 5 stars

By far, the best customer service I have received from the Support Desk. It doesn't matter what time I submit an issue; I always have gotten resolution in a timely manner. It is 230am EST and I was... See more

Company replied

Rated 5 out of 5 stars
Verified

Live capital I live the fact that you actually put people into live accounts, only reason for 4 stars, website states should have brokerage within 72 hours, but with the recent influx on peopl... See more

Company replied

Rated 5 out of 5 stars
Verified

So far my experience with The Futures Desk has been excellent. The sign-up process was smooth, communication has been clear, and everything has felt professional from the start. Although I haven’t b... See more

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Rated 5 out of 5 stars

💬 Trader Feedback I had a great coaching session with Brian — super helpful and exactly what I needed. I really appreciate that TFD actually cares about helping us become better traders, not just ru... See more

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Rated 5 out of 5 stars

The TFD Dashboard is very helpful, where you can see your performance in details with your trade history. Normally you would pay extra for a Trading Journal like that and by TFD it is included already... See more

Company replied

Rated 5 out of 5 stars

Got an issue with project X and they compensate with a reset covering the losses. Best static drawdown for a great price. Customer support is superb fast and reliable and one of the best prop servic... See more

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Rated 5 out of 5 stars
Redirected

I’m genuinely impressed by the level of professionalism and speed from the TFD support team. I reached out with a question yesterday night, today before the market even opened, and within 10 minutes e... See more

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Rated 5 out of 5 stars
Verified

I have been with TFD for 2 weeks now, I am very pleased with them. Excellent support team, very quick and helpful. The challenges are customisable to fit your needs and if you pass you go live. Very c... See more

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Rated 5 out of 5 stars

Superb Customer Support, Dan was really patient and helpful for almost an hour, literally cleared all my questions with full patience and this is coming from a trader who has literally traded and trie... See more

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Rated 5 out of 5 stars

My 2nd time purchasing an assessment. Getting replies are so fast & loved the fact Fiel was so quick to activate Level 2 data at my request @ ET 320am! Didn't expect such lighting fast response, my fi... See more

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Rated 5 out of 5 stars

My experience with The Futures Desk has been great overall. They have a unique model that really stands out in the industry and a customer support team that truly cares about their traders. Even... See more

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Rated 5 out of 5 stars

I gotta come back again to TFD though I haven't been successful @ passing their assessments previously lol. This is not only a legit prop firm closest to trading a personal brokerage account it is als... See more

Company replied

Rated 5 out of 5 stars
Verified

Truly a remarkable platform. The integration of Project X with the stats and the journaling software are a game changer. Helps maximize the journaling experience. Can we talk about the Auto tracking o... See more

Company replied

Rated 5 out of 5 stars

Customer service is patient, shout out to alberto I was full of questions he answered them all in one sitting in discord. Seems a legit book-a prop firm. Potential is high as it’s funded capi... See more

Company replied

Rated 5 out of 5 stars
Verified

Trade Responsibly !! They are one of a kind, you can customize your account size , their system forced your to be super discipline in your trading activities. If you want to be a good consistent trade... See more

Company replied

Rated 5 out of 5 stars
Verified

Absolute Chads! You get an S tier platform that integrates a trading journal that matches paid options, you get the option to use Rithmic if you so choose, an incredibly fair pricing with no activati... See more

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Best support I’ve experienced so far! I made some mistakes with the datafeed, and while this would usually be a big issue on other platforms, here everything was handled smoothly. You... See more

Company replied

Rated 3 out of 5 stars
Verified

Só far, neutral comment. Tried to reach support, but for some technical reason on the chat, I could not. I don't like not having the possibility to change my access password ( perhaps it is possibl... See more

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Rated 5 out of 5 stars
Verified

I had made some mistakes setting up my acct and they were able to take care of everything I needed on the customer service chat immediately. Friendly, understood my request, and took care of it.

Company replied

Rated 5 out of 5 stars

Their support is second to none in the prop firm business. I had a blown eval that was automatically renewed but it wasn't reset. I needed the reset, also, but it costs extra. For context, TFD allo... See more

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Rated 5 out of 5 stars
Verified

I am very impressed with TFD's website, plans and policies because they are easy to understand. They don't impose restrictive rules like many competitors, which is refreshing. When I signed up (after... See more

Company replied

Rated 5 out of 5 stars

The best thing about The Futures Desk is the customer service—it’s truly outstanding! That’s a real testament to Dan, Asher,Fiel and the whole team. They’re always available to help, or even just to... See more

Company replied

Rated 5 out of 5 stars
Verified

I like the transparent fees, the flexible profile system (you can assemble the type of risk, contract number etc) for evaluation. The journaling tool is massive. It forces you to pay more attention of... See more

Company replied

Rated 5 out of 5 stars
Verified

The best in the business This is my second experience using a prop fund, so far I have nothing but positive things to say. They have a fantastic trading platform next generation journaling and all ma... See more

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Rated 5 out of 5 stars

The Futures Desk went way beyond to help me get set up an account. I made an error on purchasing the wrong account and they went and helped me change it without penalizing me or charging more.... See more

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Rated 5 out of 5 stars

I absolutely cannot say enough good things about this firm. I am a live brokerage trader and have taken a payout from my live account. The payout came within an hour. Most recently today, I had an iss... See more

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Rated 5 out of 5 stars
Verified

Although its only been a little over a week since I started with them, the experience has been flawless so far. The TFDx system works well and has fantastic dashboard, reports and analytics. It also h... See more

Company replied

Rated 5 out of 5 stars

The resources on the journalling and trade analysis have been super helpful and one of the kind, the kind that helps me understand myself better. And shout out to Dan from the support desk, super pati... See more

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Rated 5 out of 5 stars

just wanted to give 10 stars for Asher & Dan's awesome customer service. i feel like they always respond quickly and go above and beyond to make me feel heard . i have traded a few prop firms but thi... See more

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Rated 5 out of 5 stars
Verified

I am from the EU and start trading during the London session, and my experience with The Futures Desk has been excellent. Dan and Fiel have both been incredibly supportive, with Fiel always onl... See more

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Rated 5 out of 5 stars
Verified

great and intuitive dashboard; you can tell this company/platform is actually trying to bring traders to live vs. sim farm; simply from looking at the renewal rate. These guys are NOT after your fees.... See more

Company replied

Rated 5 out of 5 stars

Prompt responses, often times even after hours. I've traded with several different prop trading firms and The Futures Desk is thus far my favourite. Professional analytics, professional response... See more

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Rated 5 out of 5 stars
Verified

Customer service has been great about answering all my questions and helping me with things I was stuck on, thanks Fiel. The companies commitment to the success of their traders is second to none. The... See more

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Rated 5 out of 5 stars

AMAZING. Stop wasting your money with other Prop Firms' tricks and BS. These guys go out of their way to help you with a fantastic platform and the best customer service. When you're ready to grow, yo... See more

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Rated 5 out of 5 stars

This is prop firms how I remember prop firms being before all the challenge sim account forever milking retail traders etc. This firm is true to the institutional roots of the prop firm industry... See more

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Rated 5 out of 5 stars
Verified

Dan and others at TFD have been very helpful on a number of occasions. I have inundated them with questions of all kinds and they pretty much always have answers to them. They are very prompt in getti... See more

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Rated 5 out of 5 stars
Verified

The Futures Desk is solid. No empty talk, no weird rules — not like those sim-casinos where you just keep buying challenges. It takes a bit of time to get used to the risk setup, but you q... See more

Company replied

Rated 5 out of 5 stars

The customer support is amazing - always going above and beyond. Rarely run into any issues, but whenever I do they've been able to provide a quick resolution (even on weekends!)

Company replied

Rated 5 out of 5 stars

Support is always very responsive and accommodating. They are looking to help traders, not hinder. Really impressed with this prop firm.

Company replied

Rated 5 out of 5 stars
Verified

I am having a good experience with this prop firm for now. I requested help to support and they response very fast. Their dashboard is awesome too.

Company replied

Rated 5 out of 5 stars
Verified

the only firm which i recommend, if you want a firm that wants you to succeed . i have traded with few other firms , none is upto the mark of TFD .best inclass support and rules that keeps you discipl... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with the support team! They were incredibly quick to respond and super helpful in resolving my issue. Their professionalism and friendly approach made the process smooth... See more

Company replied

Rated 5 out of 5 stars

Fiel was very nice and knowledgeable she answered all my Q's! Very patient even though I asked lots of Q's she is the Best!

Company replied

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Company details

  1. #35 of 254 best companies in Non-Bank Financial Service

Written by the company

Proprietary Futures Trading Firm that's enhancing the Trading Experience through Advanced Tech and Coaching.


Contact info

4.9

Excellent

TrustScore 5 out of 5

348 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Love tfd

Love tfd. It's obvious the team has put in a lot of work and effort into this prop firm. Support is round the clock and are pleasant to deal with. Passing the combine may take some time and good trading but it's designed for tfd to find the traders they're looking for. However it's clear tfd is looking for consistent traders who don't rely on outsized days to pass combines, for better or worse, so understand what you're signing up for.

November 10, 2025
Rated 5 out of 5 stars
Verified

great desk service

They pretty good at answering complex questions in record time....if they have a glitch they will be honest about it and make up for it in a fair way. They pay using a popular payrole platform. 5 stars

November 19, 2025
Rated 5 out of 5 stars
Verified

I think that the plans you guys offer…

I think that the plans you guys offer and the ability to adjust the is the best thing, because for me a trader who sometimes gets payouts was struggling with consistency has learned to get more consistent and to stick with my plan with your firm, but I think the one thing you guys could fix would be your pricing. Another thing that could be a possible fix is the site it feels a little bit laggy I just don't know if that's me or the site

November 25, 2025
Rated 5 out of 5 stars

The Best Prop Firm Experience at TFD

The Best Prop Firm Experience. Allowed my the customize my account the way I wanted and my initial payout was smooth. Thanks to Asher, Fiel and Dan for the amazing support.

November 24, 2025
Unprompted review
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Reply from The Futures Desk

Grateful for the feedback, thank you so much!

Rated 5 out of 5 stars
Verified

Prop Trading the Right Way

The signup/checkout process was as smooth and clear as much as any other prop firm. I really like their adjustable plan options that allows you to trade your edge and not try and fit in some restricted box. I had a brief look at the trader dashboard and it appears to be on another level regarding tracking trades and trader development. Reminds me of Tradezella but this is included in your assessment and beyond. I am looking forward to starting my assessment and love the way The Futures Desk is bringing the more traditional style Prop Firm vs. the other props that have turned it into a gamification of sim trading. If you are serious about trading and not just getting a quick payout, this seems to be the best option out there. They want to give you the tools to be successful and want to get you into live trading so they are on the same side as the trader.

November 22, 2025
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Reply from The Futures Desk

Thank you so much! Really appreciate you taking the time to leave a review. We are happy to have you on our Desk!

Rated 4 out of 5 stars
Verified

Great

Great conditions, fast support, and the main advantage over others is their Dashboard with all indicators and a log. But personally, I miss the Project X or TradingView terminal. Rhythmic offers outdated platforms, and there are no really good similar platforms for Mac, mainly for Windows. But again, this is only for me, as I am from Ukraine and cannot choose Project X. Otherwise, the company is very promising.

November 20, 2025
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Reply from The Futures Desk

Thank you for the feedback — really appreciate it. The platform limitations are unfortunately outside of our control, but we’re glad the rest of the experience has been positive for you.

Rated 5 out of 5 stars
Verified

Trader Centric & Fantastic Features

Dashboard is awesome, Simple Rules, Static Drawdown feature is very good, and the customization of plans is simply superb, consistency Rule i.e. and Boosted Daily Base Hit feature is another good one and what not everything is good. Path to LIVE in just days of trading, just loved it!!

November 12, 2025
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Reply from The Futures Desk

Thanks so much for the kind feedback. We are happy to have you on our Desk!

Rated 5 out of 5 stars

TFD is honestly the best possible prop…

TFD is honestly the best possible prop firm you could go for as a developing Futures trader. They're 100% committed to your success, the structure is created to refine your process and breed consistency.

I've just gone live with them and look forward to a bright future with the TFD team in my corner.

November 21, 2025
Unprompted review
The Futures Desk logo

Reply from The Futures Desk

Thank you for the amazing review and recommendation!

Rated 5 out of 5 stars

100% Recommend for Traders

Prop firms offering cheap accounts are everywhere — but The Futures Desk actually stands apart.

With stellar customer support, flexible plans, one-day payouts, and the best trading platform in the space, it’s built for traders who take this seriously. Most importantly, it’s a firm run with real integrity, focused on building a community of successful traders through support, coaching, and cutting-edge technology.

November 19, 2025
Unprompted review
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Reply from The Futures Desk

Thank you so much, Johnny! We appreciate you taking the time to share this!

Rated 5 out of 5 stars

Top Notch Help Desk

By far, the best customer service I have received from the Support Desk. It doesn't matter what time I submit an issue; I always have gotten resolution in a timely manner. It is 230am EST and I was not expecting a response for several hours, but within seconds, Fiel, from the support desk resolved my issue within minutes. Thanks for always being there and providing timely service.

November 18, 2025
Unprompted review
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Reply from The Futures Desk

Thank you! We try to be as responsive as possible to our traders, you're our top priority!

Rated 5 out of 5 stars
Verified

Live capital

Live capital

I live the fact that you actually put people into live accounts, only reason for 4 stars, website states should have brokerage within 72 hours, but with the recent influx on people moving live it seems to be a lot longer than that.

I will say waiting to get the live account has opened up my mind to how I was rushing the process to get there. Now that I'm here, and after talking with the risk team and getting a better understanding of the way they do it, it makes total sense.

Hopefully I don't blow it and continue to grow it but the fact that you put us into a live account with minimal risk is outstanding while also trying to help us as a trader grow

November 11, 2025
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Reply from The Futures Desk

Hey Tyler, thanks for the feedback! Apologies for the delay. We’re reaching out to you directly to get you a clearer timeline. Appreciate your patience and trust in us.

Rated 5 out of 5 stars
Verified

The best firm

Literally the best. No time minimum per trade. They want you to WIN!

November 7, 2025
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Reply from The Futures Desk

Grateful for your support! Thank you so much for the review!

Rated 2 out of 5 stars

Underwhelming live experience

Is with a heavy heart that I write this review. I chose TFD because of their "ethos" as they like to call them. And even though on paper they are great, they unfortunately fell short to deliver when you actually get into the live stage.

Josh, Dan and even Brian dedicated a lot of time and effort which should not go unappreciated. On a personal level I’m forever thankful to their support.

I "married" the company based on that and dedicated myself 5 full months to only trade TFD, it was very hard, but I was pushing through because the reward was going to be worthy... spoiler: It was not at all. Money can be recovered, time can´t and I fully regret giving so much of mine to them.

I made my mistakes and I own up to them, but they made quite a few (some very serious like forcing me to change my strategy with undisclosed conditions until the literal day my live account went well... live. And some smaller like giving terrible advice that did not adjusted to me as a trader -which is one of the scenarios in which the fault is on me for following them- and every time I followed their "coaching" it lead directly to me losing money)

My mistakes cost me my account (And I had some BAD TRADING days, I will not deny that) while their mistakes were brushed off with "it is unfortunate that happened".
During the 2 weeks I was live with them I received so many "apologies" from them that as appreciated as they can be, don´t pay for my rent or put food on my table.

It should also be noticed that Projectx was a big factor on the mess, and even though offering that platform for live trading is a TFD executive decision, the platform is extremely unstable and is evident they aim to cater sim environments if after 2+ years their live environment is that bad (yes, it changes a lot)

The team is great and I believe in their intentions, but their C level needs some serious review, Josh is amazing but is more fitted to be a CTO. Their messy unpolished internal processes were a HUGE contributor to my account being lost and what lead me to leave this review.

And finally, they claim they are in this with you and I do not doubt they believe that to be true, but make no mistake: They -very reasonably- are in it for themselves, just like absolutely any other business.

November 2, 2025
Unprompted review
The Futures Desk logo

Reply from The Futures Desk

Hi Pilar I appreciate you taking the time to write this. I can tell you put a lot into it, and that means a lot.

You dedicated months to the process, and that kind of commitment deserves respect. But the live stage is where everything gets real. It’s emotional, it’s messy, and it tests every part of a trader’s risk management. No prop firm can remove that. What we try to do is give traders structure and support so they can manage risk and stay consistent when the pressure hits.

A lot of traders expect live trading to feel like the assessment, just with payouts on the line. But that’s rarely how it goes. When real risk and emotions enter the picture, things change fast. That’s why risk control and capital protection always come first. It’s not the fun part, but it’s the part that keeps traders in the game long enough to grow.

You made fair points about our side too. We’ve had platform issues and communication gaps that added friction. We’re improving those. But our focus hasn’t changed, we want traders to build something sustainable, not just pass a challenge.

Although we spent hours (including Josh directly) with you directly, discussing risk management and potential liquidity hurdles based on trading times (liquidity and fills are different in live vs sim), in the end, it can feel like outside influences are the problem. We still stand by our guidance.

I know this experience left you disappointed, and I appreciate that you were honest about it. We’ll keep getting better and reflect on your feedback. Wishing you nothing but success moving forward.

Rated 5 out of 5 stars

Fiel was very nice and knowledgeable…

Fiel was very nice and knowledgeable she answered all my Q's! Very patient even though I asked lots of Q's she is the Best!

November 7, 2025
Unprompted review
The Futures Desk logo

Reply from The Futures Desk

Thank you so much for taking the time to leave a review!

Rated 5 out of 5 stars
Verified

No limitation

The only Prop firm who doesn't just say they want you to succeed... but actually builds a system that elevates you.
Never seen such a good dashboard anywhere else.

No "consistency" % BS.
Under 10 days to real brokerage account.
CME membership for lowest fees in the industry.
No activation fee.
Cheap & extremely customisable.

October 18, 2025
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Reply from The Futures Desk

Thank you, Kasper! We're on your side!

Rated 5 out of 5 stars
Verified

Incredible service and timely!

I had made some mistakes setting up my acct and they were able to take care of everything I needed on the customer service chat immediately. Friendly, understood my request, and took care of it.

November 1, 2025
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Reply from The Futures Desk

Hey there! Thank you so much for leaving your review!

Rated 5 out of 5 stars

Best seamless and most reliable support. Truly care for evey trader.

Got an issue with project X and they compensate with a reset covering the losses. Best static drawdown for a great price. Customer support is superb fast and reliable and one of the best prop services so far.

Thanks to dan from support specially for quick response and the help.

November 3, 2025
Unprompted review
The Futures Desk logo

Reply from The Futures Desk

Thank you very much! We're happy you are pleased with the TFD experience!

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