Test My Allergy Reviews 766

I ordered a test on a Friday and hadn't heard or received correspondence from the site and became skeptical. I reached out to customer service and chatted with Angel who answered all of my concerns. H... See more

I purchased 2 gold tests and when I received the email confirmation the link provided didn’t work. Also the login details provided didn’t work. However after chatting to Jesse on the live chat whi... See more

I found the test easy to do, the instructions were very clear. However, I didn't receive a confirmation email to say they'd received my test. After a few days I contacted them & Angel very quickly for... See more

I was a bit confused after I did my order, waiting for a testing kit to arrive. However, I got on the live chat assist and spoke with Jesse and they went over what to expect and how to do the test,... See more

I ordered a test kit and was a little confused about how it worked. I had an online chat with Jesse who was super helpful and supported me with everything I needed. All round great customer support,... See more

I had been struggling all morning trying to access my account, but Avery at Test My Allergy quickly turned things around. She got me back into my account in no time, resolved the issue straight away,... See more

I ordered a month ago and had not received any correspondence. I was skeptical. I reached out to the chat and got all the answers I needed to proceed with submitting my test. I later found all my corr... See more

i got confused with how the test worked and didn’t realise i had to purchase the physical kit until Shawn helped me out and explained how it worked & that if i wanted the physical thing i had to pay £... See more

I purchased my kit a long time ago thinking I was going to get a kit in the mail like Ancestory but found out after 2 to 3 weeks of waiting that I downloaded it. I mailed my sample in about 2 weeks a... See more

Requested assistance thru the chat on testmyallergy.com - they assisted me quickly and located they had received our hair sample on 3/5/2025. We cant wait to receive the results in hopes we will bett... See more

I haven't tried the product yet as I had questions first. Shawn from their Chat Help was very polite and helpful answering all my questions and concerns. Will discuss ordering options with my family a... See more

Just had a chat with Terry and he just sorted my concerns immediately no fuss no questions just did it we all need a Terry in our lives thank you again and hopefully this test put an end to all vet b... See more

I was unable to locate my order number through my emails in order to activate my test. I went online through the chat portal and was connected with Shawn who was very helpful, he was able to locate my... See more

I did not get a confirmation email and had concerns about the test catering to my almost 2 year old and Avery was able to help me answer my questions so far. She was prompt and very informative. I wil... See more

When i needed help filling out my hair submission form online, Elliot was there to help the entire way through. he even brought up the pdf link because i couldnt find that as well. I was able to fully... See more

Great experience. The information was extremely relevant and accurate. I have used the results to change my eating. Prior to this I was just guessing. The hair test was enough to make a huge differe... See more

Rowan was a big help with figuring out my order. Turns out I hadn’t read the directions entirely and was expecting something to be sent to me to collect the sample — that’s not how this is done, odd m... See more

Amazing customer support! Terry solved all my questions within a timely manner and gave me detailed answers. The testing experience was super easy too! What I loved the most was the price, it was real... See more

Live chat was super helpful in finding exactly what I needed in a fast efficient and friendly manner so I could get on with my day and get my sample on my way! Shawn is an absolute rock star!

Angel assisted me on the live chat today. I was having trouble resetting my password, the email went to my spam. We got it all figured out very quickly and I was able to access my account. I am lookin... See more

I reached out to Customer Chat for an order status and was given great help by Jesse! Jesse clarified our order status and explained the delay was due to samples be transfered to their testing facilit... See more

I recently ordered a food sensitivity kit from Test My Allergy but was not clear on next steps. I chatted with Avery, who cleared up all confusion within 5 minutes.

I contacted Shawn as I was concerned I had not received my test kit. He explained that I just had to print off an email from them asking for my details and then send a sample of my hair to them as tha... See more

I received an email saying they had my hair sample I would get the results in 3-5 days. I hadn't had anything so contacted them via their live chat and Shawn helped me and sent through the results ve... See more

The team member "Casey" was able to answer any questions I had were quick response, and even gave me diffrent ideas on how to proceed with the product. Very helpful, friendly and efficient.

Great service, website easy to navigate. I was having trouble with accessing the Test Submission Form through the link but was helped swiftly and promptly by Shawn on the Live Chat. Good service, woul... See more

The test was easy to do, and results back in good time, more information would have been good on things I was 95% sensitive and over. Explaining why I may be sensitive to these things and how they mak... See more

Angel was SUPER helpful and VERY thorough with answering all of my questions, providing links to me tests and clarifying the whole process for me in lighting speed . What a gem : )

I have just had the most amazing support from Avery. My questions were quickly answered and all the necessary paperwork was completed, all out of normal working hours. Spot on customer service.

This was very easy to do with taking just a small hair sample. I took from the nape of my neck. Sent the sample back in the box provided. I did have a problem trying to download the form but I cont... See more

Jesse was very patient with me while it took me 10+ minutes to respond to messages. Reassured that even if im locked out my account I will get email to let me know when my results are recieved

Cameron helped me initially as I had trouble downloading the submission form. Fortunately the link he sent me worked. I am yet to do the test but looking forward to the results!

Excellent customer service from Avery LOS6 at Sensitivitycheck.com They felt with my question very quickly and professionally Can't wait to get our results back Thanks very much

Not sure how accurate this testing can be so therefore for the money I would try a different method of teating

It was my second time ordering allergy test from this company. Great experience and customer service easy to read test results. The only thing is if you are ordering from US it may take about a month... See more

I have bought this test cause I don’t have time or money for searches or diets. Something was making me tired and bloated and was really lowered my mood as putting weight on all the time . After test... See more

I was having trouble downloading so I started a live chat. It was nice not to receive the usual robotic answers and have a real person help me. Cameron was really quick and helpful in solving my probl... See more

I had a query regarding carrying out the process. I used the online contact form and Shawn was extremely helpful and provided me with all the information I required to help me submit my test.

The customer service was amazing. Emily was very helpful while being patient with my anxious questions. She was thoughtful and was able to guide me in a specific way to get my test through my email an... See more

I had bought a gold test but had an issue with the link they sent me to complete my submission form. Using the 24/7 live chat Cameron was really helpful at resolving my problem quickly.

My sister and I both took the hair sample tests. It took a while to get back to us, about a month, but it was worth the wait. I've had severe allergies a long time and previously was unable to see a... See more

Terry was very helpful in testing my password and explaining the waiting for results part of the process. Thanks!

Great company! Results are excellent. Had a problem with a missing activation code and Shawn was very helpful and helped me out massively! Thank you

Seem to be some glitches with communications making it to my email and being able to log in to the website. I started a chat with Jordan and it cleared everything up and answered my questions. Thank y... See more

I am enlightened by the results of the test. It is a preliminary step in addressing dietary and environmental irritants. I connected with the chat line to inquire about where my results were and re... See more

Emily did a great job retrieving the links to the other forms i needed for testing my family.

Response was quick with my results and later when I accidentally deleted the Email of my results, Terry was quick to assist.

Test my allergy provides a great service. And they have excellent customer serve. Thank you!

I requested this after an illness to help me find out why and what else I might be intolerant to. It was a great help

Cameron was great