1. The way the Superprof page requires professor's and tutor's information to be displayed is adequate to the requirements of both the teachers and the students, and that made my interaction with... See more
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Superprof US is a private tutors directory in the United States with more than 100000 private tutors, teachers and mentors registered to teach face-to-face and online. Need help? Contact us by e-mail hey@superprof.com.
Contact info
Paris, France
- hey@superprof.com
- superprof.com
Replied to 100% of negative reviews
Typically replies within 48 hours
Good platform to help students find…
Good platform to help students find tutors, at the same time, a very small percentage goes to the website.
Reliable and supportive platform for tutors and students alike
I've recently started working as a tutor on this platform and so far my experience has been great. its easy to use and well organized. The support team is responsive and cooperative .
Overall I feel a comfortable and professional environment for tutors.
Overall a great experience so far and would highly recommend this site to anyone looking to teach or learn online.
Good feedback and policies
May use AI-assist with repliesRead more
DO NOT WASTE TIME AND MONEY
Hidden fee debited without explicit consent, lessons never confirmed debited repeatedly and not reimbursed, non working meeting app/space, unresolved technical issues : a catastrophe and a mess, a completely unprofessional organization. How to waste time just before an exam, how to lose your reputation as a teacher: SUPERPROF.
Update: always absolutely nothing happens after asking at least 6 times. Dishonest and inefficient. WILL REPORT.

Reply from Superprof.com
The company is helping to find good…
The company is helping to find good tutorials
Their keep contact all way there to help
Superprof has been a great platform for…
Superprof has been a great platform for connecting with motivated students worldwide. It’s easy to use, transparent, and gives tutors full control over their teaching. I really appreciate how well it supports both students and teachers. Overall, an excellent experience!
good tuters great
Very simple request and it didn’t…
Very simple request and it didn’t happen. One of your Tutors took payment for a scheduled meeting and did not show up for it. Several emails were sent to him which all were ignored. Admin was no help either wanting me to handle it through him. Had to call my bank to reverse the charges. Selected a new Tutor and this guy is fabulous, prompt in answering my txt or emails!!

Reply from Superprof.com
Great company with a great response…
Great company with a great response when needed. I know how to paint too!
Lisa was very helpful and patient in…
Lisa was very helpful and patient in providing training and guidance during the lesson.
The fee could be more reasonable
The fee could be more reasonable. It would be nice to have additional tutors. They seem to recycle pretty quickly.

Reply from Superprof.com
I love working with SuperProf
I love working with SuperProf! They are by far my favorite platform to teach on. They give me the freedom to handle students the way I want to and not how they think I should. Keep up the great work!
The videoconferencing system has been…
The videoconferencing system has been unreliable with my last two students. It regularly timed out before the session’s scheduled ending, causing both me and the student to log in again — just an inconvenience — but last week the student was lost “in space,” requested a new login code each time but didn’t get in until the last attempt, which wasted 20+ minutes. It timed out early and we completed the extended hour via Facetime. The student doesn’t want to continue because of these technical problems. My last attempts to log in again during the session resulted in a twee error message: “Oops, something went wrong.”

Reply from Superprof.com
Its verysimple and user friendly…
Its verysimple and user friendly website with cool tools
Teacher can use whiteboard with all other tools
It wasn’t clear to me that the payment…
It wasn’t clear to me that the payment I made was for a subscription to the app and not just for a class. I thought I was paying for a class.

Reply from Superprof.com
Basically seems fraudulent
Basically seems fraudulent. Tutors advertise in person tutoring, then after you pay $50 enrollment, they tell you sorry, on line only. I’ve asked for a refund. We’ll see.

Reply from Superprof.com
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