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Rated 5 out of 5 stars
Verified

De website Super-prof is voor mensen die op zoek zijn naar professionele leerkrachten en is heel toegankelijk, leraren zijn gekwalificeerd en gemotiveerd. Ze helpen je, jezelf verder te ontwikkelen.... See more

Rated 1 out of 5 stars

Scammed by the tutor Mehdi Zamani He requested lesson fee outside of the platform, but then ghosted/ blocked me without complete my lessons. Two lessons fee 70 Euros need to be claimed back, but the... See more

Company replied

Rated 4 out of 5 stars

Super-Prof is a pretty straight forward platform to use as a teacher and as a student. What is very helpful is that they update you immediately via e-mail and text when you have a new student who is i... See more

Rated 4 out of 5 stars
Verified

It's a great place to find right tutor. A fantastic platform for teachers to exhibit their skills and clients like us get the ability to choose what suits us the best. But I also find it a bit of... See more

Company replied

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Company details

  1. Educational Institution
  2. Class
  3. Language Course Provider
  4. Private Tutor

Written by the company

Superprof is de grootste online community van leraren en leerlingen van Nederland. Zoek overal en in meer dan 1000 onderwerpen naar leraren en maak eenvoudig een afspraak met hen: of dit nou online is, bij jou thuis, of bij de leraar thuis. Van wiskunde tot biologie, van Nederlands tot Chinees en van schilderen tot voetballen: bij Superprof kun je voor bijna alles terecht. Vind de perfecte leraar via Superprof en start vandaag nog met leren!


Contact info

3.1

Average

TrustScore 3 out of 5

884 reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Great!

Wonderful platform to support my tutoring experience, free to set up my own availability and rates and enjoy a pleasant teaching experience!

October 21, 2025
Rated 1 out of 5 stars

Scam site

Scam site, I couldn't find the teacher and as per the note they will only charge the 39 euros after the teacher accepts, but its already charged and no teachers available for the class, I wrote 3 emails and no response or refund given

September 23, 2025
Unprompted review
super-prof.nl logo

Reply from super-prof.nl

Hello Vidhyassagar,

Thank you for reaching out. Unfortunately we did not see any previous emails. Can you send an email to thomas.k@superprof.com so I can help you :)?

Kind regards

Rated 1 out of 5 stars

Should be 0.

Should be 0.
Is a fake unserious school.Entering here means wasting your money. Customer service is non and virtual.
Treat yourself, find something better..✌️

August 27, 2025
Unprompted review
Rated 1 out of 5 stars
Verified

As someone that collaborates with the…

As someone that collaborates with the company as freelance, I would expect a direct contact with the customer service or with management.
I asked to be called and all I got was a mail that they were too busy to call. Unacceptable and unprofessional.

September 8, 2025
super-prof.nl logo

Reply from super-prof.nl

Hello Carla,

Can you please send an email directly to me at thomas.k@superprof.com so I can help you out? It has been a bit busier due to the back-to-school season but of course we love to help you out.

Rated 1 out of 5 stars

Scammed by the tutor Mehdi Zamani

Scammed by the tutor Mehdi Zamani
He requested lesson fee outside of the platform, but then ghosted/ blocked me without complete my lessons. Two lessons fee 70 Euros need to be claimed back, but the super prof customer service says since the payment was arranged directly they are not responsible for it.

September 1, 2025
Unprompted review
super-prof.nl logo

Reply from super-prof.nl

Hello Yu,

Very sorry about your situation. We always advise to book and pay the lessons directly through the platform using the payment system of SuperProf for safety reasons. Paying outside the platform makes situations like these much more difficult.

As you know we are currently in contact with you regarding your situation and are doing our best to help you.

Kind regards,
Thomas

Rated 1 out of 5 stars

Horrible website

Horrible website. It’s a complete scam - I was charged 78 euros and did not get one single lesson! The teacher that “accepted” my lesson cancelled two times - the first time when we were already at her door and the second time one day before it and then just did not reply my request to reschedule the lesson. Stay away from it!

August 10, 2025
Unprompted review
super-prof.nl logo

Reply from super-prof.nl

Hallo Agnes,

Het spijt me dat het niet duidelijk genoeg voor je was hoe wij werken.

Staat u mij toe om in meer detail uit te leggen hoe wij werken, wat we zo transparant mogelijk willen houden en wat aan u is uitgelegd toen u zich inschreef.

Om contact op te nemen met de docenten, moet je de studentenpas van €39 betalen. Met deze pas kun je contact opnemen met alle docenten op het platform voor een periode van minimaal 30 dagen, en deze pas wordt alleen geactiveerd op één voorwaarde: acceptatie van een verzoek door een docent. Zodra het verzoek is geaccepteerd, heb je toegang tot al onze diensten en kun je je eerste les krijgen, die meestal gratis is.

Deze informatie was beschikbaar toen je een betaalpagina passeerde waarop we aangeven dat de Studentenpas een maandabonnement is, hernieuwbaar en zonder verplichting: met andere woorden, het kan op elk moment worden opgezegd.

Deze informatie is ook beschikbaar op onze homepage.

Zodra je je hebt geregistreerd, ontvang je een e-mail met de voorwaarden van je abonnement, de vele diensten waartoe je toegang hebt en om je te waarschuwen voor de verlenging van het abonnement (dat je op elk moment onvoorwaardelijk kunt opzeggen via je account).

Ik nodig je uit om ons te schrijven, we helpen je graag en staan je graag te woord.

Met vriendelijke groeten,
Thomas

Rated 4 out of 5 stars

I would definitely recommend Super-Prof to teachers

Super-Prof is a pretty straight forward platform to use as a teacher and as a student. What is very helpful is that they update you immediately via e-mail and text when you have a new student who is interested in being taught by you. What I also very much appreciate, is that Super-Prof is a platform to connect students and teacher, but steps aside after that connection is made. This makes it very pleasurable to use this platform to connect with students. All in all, if you are a teacher and are looking for a way to gain students, I would definitely recommend Super-Prof!

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great teaching platform

I've been using this system as a teacher for about four years now and it works great for me. Whenever there are some issues - which has just been a couple of times over the years - customer service is very quick to help out as well.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great support and opportunities

Super-prof gave me the opportunity to promote myself as a mathematics tutor. Thanks to SP, I got the chance to tutor many students, starting high school student up to university students. Great system and easy to learn for both students and tutors.

March 6, 2025
Unprompted review
Rated 1 out of 5 stars
Verified

great teacher, bad site

great teacher, very bad and confusing system of Superprof! I am a busy working woman. I get so many messages that it is beyond annoying g. These are also wrong, always invitation fir a first lesson while I gad many. I paid a package but again money has been deducted from my account. One has to stop worki g to deal with this ststem!

April 29, 2025
super-prof.nl logo

Reply from super-prof.nl

Hallo Vitomira,

Het spijt me echt dat je geen tijd had om je lidmaatschap op tijd op te zeggen.

Juist om dit soort ongemak te voorkomen, informeren we je vanaf het begin (wanneer je je inschrijft) dat er binnen 30 dagen een bedrag in rekening zal worden gebracht en dat dit bedrag overeenkomt met de verlenging van je lidmaatschap.

Daarnaast sturen we een paar dagen na registratie een e-mail waarin we deze deadline vermelden, en een tweede e-mail, dit keer een herinnering, 5 dagen voordat de contributie moet worden afgeschreven.

We doen ons uiterste best om ervoor te zorgen dat deze informatie gemakkelijk toegankelijk is en dat elke gebruiker op de hoogte blijft van de uiterste termijnen voor automatische incasso.

Tot slot moet je weten dat dit abonnement vrijblijvend is en dat je het op elk moment kunt opzeggen, zonder voorwaarden.

Ik ben me ervan bewust dat u deze informatie niet hebt kunnen lezen en ik verontschuldig me hiervoor. Aarzel niet om contact met ons op te nemen zodat we u kunnen helpen. Stuur gerust een bericht naar thomas.k@superprof.com, dan help ik je graag verder :).

Rated 5 out of 5 stars
Verified

Excellent Tutoring Platform- A great experience for tutors!

Dear Super-prof Team,

I am delighted to share my positive experience working as a tutor on your platform. Super-prof provides an intuitive, well-structured system that makes it easy to connect with motivated students and manage lessons efficiently.

The platform’s flexibility allows me to set my own schedule, rates, and teaching style, which has been incredibly valuable. The verification process and profile setup are straightforward, and I appreciate the tools available for communication and scheduling. Additionally, the wide reach of Super-prof has helped me attract students who are genuinely interested in learning, making the teaching experience rewarding.

One of the standout features is the trust and transparency Super-prof fosters between tutors and students. The payment system is secure, and the support team has been responsive whenever I’ve had questions.

Overall, I highly recommend Super-prof to both tutors and students looking for a reliable, user-friendly platform. Thank you for creating such a supportive environment for educators!

Best regards,
Pratibha K. Jain

March 26, 2025
Rated 1 out of 5 stars

They keep charging me when I never used…

They keep charging me when I never used their service. They made it seem like I would only get charged if there was a lesson. I never had a lesson and they charged me multiple times. So I canceled my bank card. Then I got a new bank card and what really makes no sense is that they are now charging my new card. How do they even have the info for my new card?

March 29, 2025
Unprompted review

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