Replaced a 22 year old program module. Ordering direct from the source took the guesswork out of my parts search. It isn’t worth saving a few bucks to take a chance on an old stock part off of an auct... See more
Company replied
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Replaced a 22 year old program module. Ordering direct from the source took the guesswork out of my parts search. It isn’t worth saving a few bucks to take a chance on an old stock part off of an auct... See more
Company replied
Local SubZero service firm wanted 10 days to fix my fridge/freezer. I found the controller board I needed at Subzeroparts. I placed the order and it was quickly shipped. I installed the board and h... See more
Ordering replacement water and inside air filter was a bit confusing this go around. The first time I ordered just over a year ago was smooth and easily understandable. This time the water filter ga... See more
Company replied
After providing the model and serial number, the part provided by SubZero parts still did not fit my refrigerator. I paid over $300.00 for shipping and the gasket. Now I have to pay $28.00 to return a... See more
Company replied
About Subzeroparts Subzeroparts is your trusted source for genuine Sub-Zero, Wolf, and Cove appliance parts across the United States. We specialize in providing original replacement parts, ensuring premium quality and reliable performance for your luxury kitchen appliances. Our mission is to make finding and purchasing authentic parts easy, secure, and fast. We are committed to outstanding customer service, detailed product information, and fast nationwide shipping. Every part we offer is sourced directly from authorized distributors or original equipment manufacturers, giving you peace of mind that you are buying real, factory-certified parts. Whether you need a replacement for a refrigerator, freezer, oven, or dishwasher, Subzeroparts is here to help. Join hundreds of satisfied customers who trust us for their Sub-Zero, Wolf, and Cove appliance needs. We value your feedback and look forward to helping you maintain the excellence of your appliances for years to come.
4297 N Cotton Ln, 85340, Litchfield Park, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
The purchase, correct item and fast delivery made this transaction first rate.
We got our parts on time and in perfect condition. Ordering was easy.
The right part at the right time.
Email communication is excellent. Professionals at work. Fast delivery and OEM quality. Thank you!
Local SubZero service firm wanted 10 days to fix my fridge/freezer. I found the controller board I needed at Subzeroparts. I placed the order and it was quickly shipped. I installed the board and had it up and running in a total of 4 days and at a much lower price than having a pro come out.
Excellent service, communication, and support throughout the entire process! Thank you!
The part was shipped without the screw that is supposed to go with it.

Reply from Subzeroparts
Control panel for Subzero BI42 came on time, new, and working—fast fix, thanks!

Reply from Subzeroparts
Replaced a 22 year old program module. Ordering direct from the source took the guesswork out of my parts search. It isn’t worth saving a few bucks to take a chance on an old stock part off of an auction site. Great instructions on website - helpful for diy fixes. Fixed it the first try. Great feature at checkout forces you to confirm that you have double checked the part number. Do your homework!

Reply from Subzeroparts

Reply from Subzeroparts
Door seal arrived promptly was easy to install resulting in a like new door

Reply from Subzeroparts
I'm very happy to order spare parts here. Delivery is on time and the parts are original and come with instructions.

Reply from Subzeroparts
Immediate delivery of OEM icemaker receptacle. Expensive but the only option.
It is the wrong part. There is a leg on the support and it is missing the bolt which supports the rack in the freezer.

Reply from Subzeroparts
Part was readily found on the website. Order was processed promptly and delivery was timely.

Reply from Subzeroparts
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