StudentDiscounts.com Reviews 4,191

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the service provided, highlighting its ease of use and speed. People also appreciate the affordable prices and the overall value they receive for their money. The positive sentiment extends to the customer service, with consumers frequently mentioning the helpfulness and responsiveness of the staff. Consumers also express satisfaction with the products offered, finding them to be legitimate and fully functional. The user experience is generally considered positive, with many reviewers noting the seamless ordering process. However, a minority of users reported some issues with the mobile site and the download process.

Based on these reviews

Rated 5 out of 5 stars

Les was an amazing assistance during a stressful time. He effectively and energetically solved my challenge and made sure my device was running the program smoothly. He handled multiple issues seamles... See more

Rated 5 out of 5 stars
Verified

I needed an SPSS upgrade so I could run certain analyses for my dissertation & the person who helped me was extremely responsive. Not only that but I ended up paying the difference instead of having t... See more

Rated 5 out of 5 stars
Verified

A little confusing at first, but that was mainly for using their mobile site (it’s not optimized for mobile). But great discount on software I needed for tutoring a friend, and friendly staff who ta... See more

Rated 5 out of 5 stars

Les is the BEST! My computer is a bit wonky and I was having troubles downloading. He remained positive and brainstormed every different way until we got the app downloaded and stored on my toolbar. I... See more

Rated 4 out of 5 stars
Verified

All in all it was a great experience. The price was the main reason I made this purchase with StudentDiscount. I found the checkout process seamless but after I made the purchase I received the shipme... See more

Rated 4 out of 5 stars
Verified

The payment method using credit card is a bit confusing because there are no automatic format for card number and card expired date. I had to try multiple times to finally succeeded inputing my creden... See more

Rated 4 out of 5 stars
Verified

The ordering and downloading process was easy, and the instructions were fairly straightforward. I had an issue with the activation key though, that I spent hours on and my school's IT department coul... See more

Rated 5 out of 5 stars
Verified

We need to have an User Manual, at least in the biguining. For instance, to introduce the data, with básic information, about the ways to create each variable, Either numeric or nominal. In sumary ba... See more

Rated 5 out of 5 stars
Verified

I ordered an update to SPSS. The ordering process itself was seamless. Everything worked with installing the new version of the software and with entering the new key. It was also easy to use my unive... See more

Rated 5 out of 5 stars

Les is absolutely amazing as a service tech! He has dealt with me on several occasions, and no matter what time it is--he gets back to me within 30 minutes! Most importantly, he does not leave me unti... See more

Rated 5 out of 5 stars
Verified

The most important aspect for me was the price of the product, which is otherwise very expensive, but unfortunately I cannot do several of my classes without it. You really saved me, because you had a... See more

Rated 5 out of 5 stars
Verified

I wanted to let you know that the assistance was professionally rendered, effectively, and efficiently. Since my school assignments are based on three different versions, I only need the most appropri... See more

Rated 5 out of 5 stars
Verified

I didn't entirely trust that it would work. But it works great !!! A great bargain, I'll be recommending it to everyone. At first the license number was not working, but it was only because I had alre... See more

Rated 5 out of 5 stars

Les is my hero! The timeliness of communication was excellent. Les called me to talk me through what he was doing, gave me additional information, and always asked permission when he needed to log in... See more

Rated 5 out of 5 stars
Verified

Hello ! Every thing was just like expected : the right product with all the functionalities and capabilities, all delivered on time with the expected procedure, plus a nice chat service allowing me t... See more

Rated 5 out of 5 stars

I purchased the SPSS Grad Pack. The price and customer service were amazing. I had some technical issues with set-up, but Les was responsive, kind, and helpful. We communicated via email and then he t... See more

Rated 5 out of 5 stars
Verified

StudentDiscounts offers such a great service to students, who use SPSS (specifically) for assignments and even an occasional tutoring or side job. To know that a big company like IBM is considering th... See more

Rated 5 out of 5 stars
Verified

While I initially had difficulty signing in and activating my account I received prompt assistance which resolved the issue within 24 hours of me reaching out. Thank you! I highly recommend your servi... See more

Rated 5 out of 5 stars
Verified

This is the second time I've purchased my SPSS license through StudentDiscounts. Both times it was fast and super easy to find the product I needed, get through the check out process, and then get my... See more

Rated 5 out of 5 stars
Verified

the purchasing process is pretty easy.. I had got this before as well.. the price is fair.. specially for researches like us from developing countries...

Rated 5 out of 5 stars
Verified

They were kind enough to give me a call when I couldn’t figure out to install the software. Amazing team

Rated 5 out of 5 stars
Verified

It’s was easy to purchased and I was guided through out the installation process till I was successful. Now spss is working on without a hitch

Rated 5 out of 5 stars
Verified

The student discounts is an excellent service. It makes books affordable for students. I could give 7 stars.

Rated 4 out of 5 stars
Verified

I initially had problems with a pricing issue and felt I was given the run around, but after the issue was escalated, StudentDiscounts resolved it quickly.

Company replied

Rated 3 out of 5 stars
Verified

There was a cumbersome process of having to have to provide personal info (not only student ID but financial standing at the Univ...etc.) which I did not think was necessary to be able to use the soft... See more

Rated 3 out of 5 stars
Verified

I bought IBM SPSS Graduate Premium package which did not come with all the product discribtion said it should. Initially I got "we can not help you" responce. Then after I wrote a complaint the compan... See more

Company replied

Rated 3 out of 5 stars
Verified

While I understand its necessity I think that having to jump through the hoops of proving student status was time-consuming and unnecessary. Most applications simply allow the use of a working .edu ac... See more

Company replied

Rated 3 out of 5 stars
Verified

Only went there because in was mentionned in my course synopsis. I paid for a software and received it. Otherwise its one of the uglyest and non intuitive website ever created. Reminds me of 1996 or a... See more

Company replied

Rated 3 out of 5 stars
Verified

The website and ordering process is not user friendly. There’s extra clicks that aren’t necessary, just keep it simple :) Also, the website just screams at you, as a user I’m a bit overwhelmed with th... See more

Company replied

Rated 3 out of 5 stars
Verified

There was no problem with my purchase or the service. The service was great and quick. However, the SPSS 22 Grad Pack download purchased with your company crashed my MacBook Pro costing me $200.00 t... See more

Company replied

Rated 3 out of 5 stars
Verified

Less than a month ago I ordered spss21 standard which is valid for one year. After download was completed including license authorization, a message appeared on my screen saying my authorization will... See more

Rated 3 out of 5 stars
Verified

Easy to buy, complicated download process, to many steps, and annoying procedure, could have been a couple steps, but it was not. Had to search my computer, and then manually download the program...... See more

Company replied

Rated 3 out of 5 stars
Verified

I purchased a product in 2016 with my credit card and didn't have any problems. When I tried purchasing an updated version a few weeks ago, I was told that my country couldn't make purchases. Yet the... See more

Company replied

Rated 3 out of 5 stars
Verified

Don't like the new program. It uses your old program files. Not user friendly at all. Waste of money, wish I had just stayed with the old software. Download of purchase worked after several tries. I r... See more

Company replied

Rated 3 out of 5 stars
Verified

I experienced some difficulty figuring out how to download the program after paying for it. Also, still not quite sure if I bought a program or just renting it... I would have preferred just buying a... See more

Rated 3 out of 5 stars
Verified

Well I appreciate the relatively fast turnaround between my ordering, providing documentation, and receiving word about my purchase, i'm not so happy with the final experience. I purchased The softwa... See more

Company replied

Rated 3 out of 5 stars
Verified

I had a question about the product because it wasn't working properly, and I sent in a detailed message to Student Discounts explaining the issue. However, I got a response that was completely unrelat... See more

Company replied

Rated 3 out of 5 stars
Verified

You have a great product but the download is awful..I spent $4.99 for nothing! I am happy that I also purchased the disks! The company representative could not help me solve the issue over the phone w... See more

Company replied

Rated 3 out of 5 stars
Verified

Repeat customer and tried to purchase another SW package. Paid for it and then was asked for more ID info. The info earlier said if you'd purchased in the past year your ID was on records so no... See more

Company replied

Rated 3 out of 5 stars
Verified

While the products work well, are relatively affordable, and easy enough to download, the ethics towards students are questionable. I purchased a product, but later on realized it did not have all of... See more

Company replied

Rated 5 out of 5 stars
Verified

For months, I tried to purchase the SPSS software through the official representatives in Brazil, but without success — I couldn’t complete the purchase or even get a response from the responsible... See more

Rated 5 out of 5 stars

Every time I had a question about the software, Les was available to help me. His guidance was cheerful and expeditious. He even helped me when he was out of the country and on vacation! Clearly, he r... See more

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Company details

  1. #6 of 298 best companies in Software Company
  2. #4 of 60 best companies in Computer Accessories Store

Information provided by various external sources

Since 1995 Student Discounts has been serving Students, Teachers and schools from around the country, saving them thousands on the most popular software titles! We look forward to serving you!

Written by the company

Promise 1

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 4 out of 5 stars
Verified

All in all it was a great experience

All in all it was a great experience. The price was the main reason I made this purchase with StudentDiscount. I found the checkout process seamless but after I made the purchase I received the shipment information. The website under delivery time line was not what the shipping information stated. I was thinking about cancelling the order because receiving the book was time sensitive. I ended up being surprise as it arrive much earlier than was stated.

October 6, 2025
Rated 5 out of 5 stars
Verified

Really great experience

For months, I tried to purchase the SPSS software through the official representatives in Brazil, but without success — I couldn’t complete the purchase or even get a response from the responsible company.
Eventually, I decided to reach out to other international resellers, and that turned out to be the best decision I could have made. From the very first interaction, the team provided attentive, fast, and genuinely helpful support through the chat.
They patiently clarified all my questions — from details about the purchase and specific invoice requirements to installation and license activation guidance.
In less than a week, everything was done, and I already had the licenses up and running perfectly.
It was an excellent experience from start to finish, marked by professionalism, efficiency, and truly human customer service. I highly recommend this company to anyone looking to purchase SPSS quickly and confidently.

October 1, 2025
Rated 4 out of 5 stars
Verified

Customer Service

I initially had problems with a pricing issue and felt I was given the run around, but after the issue was escalated, StudentDiscounts resolved it quickly.

September 1, 2025
StudentDiscounts.com logo

Reply from StudentDiscounts.com

We apologize for any inconvenience or misunderstanding. We are working with the customer to resolve their concerns. Canadian, Australian, and United States dollars all have different values because of currency valuation differences. Thank you in advance for your understanding.

Rated 1 out of 5 stars
Verified

Terrible website (looks like something…

Terrible website (looks like something the work experience student knocked together 15 years ago) - difficult to navigate. Payment allows American Express according to the website but then you get the wheel of death whilst processing the payment - unsure of whether it has gone through or not.

August 12, 2025
StudentDiscounts.com logo

Reply from StudentDiscounts.com

We are working with the customer to resolve their concerns. We apologize for any inconvenience.

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