Shuttercraft - Nottingham Reviews 390

TrustScore 5 out of 5

5.0

Bridgford Business Centre, 29 Bridgford Road, West Bridgford, NG2 6AU Nottingham, Nottinghamshire, GB


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Rated 5 out of 5 stars

We are really pleased with our shutters. The whole process from start to finish was so smooth. There was no hard sell or pressure, just a very friendly & professional service. Charlie came to measure... See more

Company replied

Rated 5 out of 5 stars
Verified

Having shutters added to the windows was certainly a painless experience from choice of shutters to measuring up the windows. The shutter fitter was on time, very experienced and worked for quite a... See more

Company replied

Rated 5 out of 5 stars
Verified

We absolutely love our new shutters. The service we’ve received from shuttercraft has been brilliant, from the first point of contact right through to installation. We’ve had so many comments from nei... See more

Company replied

Rated 5 out of 5 stars
Verified

Lynn Dilks home visit was excellent in explaining and helping us choose our shutters. From ordering to delivery came in time given. Scott our fitter was on time, friendly, polite, and clean in his wor... See more

Company replied

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Company details

  1. Window Treatment Store

About Shuttercraft - Nottingham

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

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Living Room Shutters

Contact info

  • Bridgford Business Centre, 29 Bridgford Road, West Bridgford, NG2 6AU, Nottingham, Nottinghamshire, United Kingdom

  • 0115 971 8172

5.0

Excellent

TrustScore 5 out of 5

390 reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

We are really pleased with our…

We are really pleased with our shutters. The whole process from start to finish was so smooth. There was no hard sell or pressure, just a very friendly & professional service. Charlie came to measure & explain the product, Will kept me informed on timescales & Scott did a fantastic job fitting them. I would 100% recommend Shuttercraft.

April 24, 2024
Unprompted review
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Reply from Shuttercraft - Nottingham

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

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Rated 5 out of 5 stars

Just had five windows done

Just had five windows done, fitting was great , initial quality feel is very good .
Very happy customer.

March 18, 2024
Unprompted review
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Reply from Shuttercraft - Nottingham

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars
Verified

Everyone involved in the process was…

Everyone involved in the process was very professional with great customer service. We couldn’t have asked for any better and will definitely be using them again for the remaining windows.

February 29, 2024
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Reply from Shuttercraft - Nottingham

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars
Verified

…Bright and clean

Having shutters added to the windows was certainly a painless experience from choice of shutters to measuring up the windows.
The shutter fitter was on time, very experienced and worked for quite a few hours diligently. Could not fault him at all. Once job completed he showed the client how to take care of the shutters.

February 24, 2024
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Reply from Shuttercraft - Nottingham

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars
Verified

Excellent product, good quality

Good quality, good price, excellent fitting. Look good, work good.

February 16, 2024
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Reply from Shuttercraft - Nottingham

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

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Rated 5 out of 5 stars
Verified

We are really pleased with our…

We are really pleased with our shutters, we were spoken through and shown lots of different options. The fitting was speedy and clean. I would definitely order again if we get more shutters.

February 17, 2024
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Reply from Shuttercraft - Nottingham

Dear Sinead, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars
Verified

We absolutely love our new shutters.

We absolutely love our new shutters. The service we’ve received from shuttercraft has been brilliant, from the first point of contact right through to installation. We’ve had so many comments from neighbours and family saying how nice the shutters are. Very happy.

January 16, 2024
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Reply from Shuttercraft - Nottingham

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Shuttercraft window shutters

I cannot praise Nadine, (salesperson) & Scott (shutter fitter) enough. Nadine was very precise with her descriptions and measurements. Scott was super efficient, very clean, no mess at all and very friendly. I have no hesitation on recommending to anyone interested in having shutters fitted by Shuttercraft.

December 7, 2023
Unprompted review
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Reply from Shuttercraft - Nottingham

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars
Verified

Beautiful new shutters

I can’t praise Robin/ Charlie and the shutter craft team enough. From first contact to actual fitting they have been timely and professional. These shutters are the second time I have used shutter craft nottingham and they have not let me down . The product and installation have been 1st rate and at a very competitive price.

November 28, 2023
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Reply from Shuttercraft - Nottingham

Dear Mrs Hartley, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

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Rated 5 out of 5 stars
Verified

Very professional service from…

Very professional service from measuring to installation, excellent quality of shutters and fantastic workmanship of installation.

November 18, 2023
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Reply from Shuttercraft - Nottingham

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars
Verified

Friendly service

Friendly service, Charlie gave good advice on the options for the window. Even though I had shutters before his advice was very helpful.
Scott fitted the shutters without any issues, clean and tidy work.
Very happy with the whole service thanks

November 17, 2023
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Reply from Shuttercraft - Nottingham

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars
Verified

Great job

I was appreciate that they do the tidy up and disposal after their installation. The Shutters looks great. Just a little bit, if the new window handles can match with white colour would be perfect!

October 25, 2023
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Reply from Shuttercraft - Nottingham

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Thrilled with my shutters.

A great experience from start to finish. Nadine who came to measure up and advise was professional and knowledgeable. Great communication too with regard to the progress of my order. Mark who came to fit them was excellent - a perfectionist, which is exactly what you want with something like this. I chose to have black out shutters in my bedroom and they are AMAZING!! I would not hesitate in recommending this company to anyone.

October 9, 2023
Unprompted review
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Reply from Shuttercraft - Nottingham

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

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Rated 5 out of 5 stars
Verified

Beautiful shutters

Beautiful shutters, great product .

The two fitters were very polite and friendly and left no mess whatsoever . From the initial phone call to the fitting , Shuttercraft have been amazing .

Highly recommend - already had lots of lovely comments from from family and friends about how lovely they look and the quality of the product and fit .

I would definitely use this company again.

October 14, 2023
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Reply from Shuttercraft - Nottingham

Dear Mrs Dixon, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars
Verified

Very professional

From initial measurements and quote to final fitting everything went smoothly and professionally.

October 6, 2023
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Reply from Shuttercraft - Nottingham

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars
Verified

Excellent service from quote to…

Excellent service from quote to fitting. Quality goods and excellent installation service. Wouldnt hesitate to recommend Shuttercraft.

October 11, 2023
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Reply from Shuttercraft - Nottingham

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars
Verified

Beautiful Shutters

I have recently had shutters installed in my bedroom and I would not hesitate to recommend Shuttercraft to anyone thinking of having them to do work in their home. I was completely happy with the whole process from ordering to fitting. A great job by the Shuttercraft team!

October 5, 2023
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Reply from Shuttercraft - Nottingham

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

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Rated 5 out of 5 stars

Our experience with Shuttercraft has…

Thoroughly reccomend Shuttercraft. Our experience has been exemplary. They came out and explained all the options simply, provided a very competitive quote and shutters arrived as predicted. Installation was excellent. Quality is great.

October 5, 2023
Unprompted review
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Reply from Shuttercraft - Nottingham

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars
Verified

An excellent company.

Very good sales advice and a quick and reliable service. Friendly and professional fitting service.

October 3, 2023
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Reply from Shuttercraft - Nottingham

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon

Rated 5 out of 5 stars
Verified

Great price

Great price! Friendly & great service

September 21, 2023
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Reply from Shuttercraft - Nottingham

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

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