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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are particularly satisfied with the quality and the perfect fit of the products, especially suits and t-shirts. People highlight that the custom fit makes the garments very comfortable to wear in different situations, from weddings to teaching. Consumers also appreciate the variety of colors and the high-quality fabric. The company's customer service receives positive feedback for being responsive and helpful in resolving issues related to fitting. Many reviewers mention that the team is willing to work with them to fine-tune every detail until they achieve the perfect fit. Consumers highlight that the company promptly addresses any problems and provides clear instructions on how to proceed.

Based on these reviews

Rated 4 out of 5 stars

If you're looking for quality menswear you've found it! My boyfriend loves his suit from SENE. The fabrics and structure of their apparel is incredible. It's custom so you really are getting clothing... See more

Rated 4 out of 5 stars

Once I got the t shirt it fit great and feels great. First order ended up in Bozeman Montana rather than Virginia. Now waiting for shirt number 2. Hopefully it gets where it’s supposed to be without a... See more

Rated 4 out of 5 stars

As advertised. They took my measurements (I do find it hard to find off the shelf sizes to fit). Mailed me a single shirt to ensure fit (it was perfect). Then mailed me the other 2 shirts. Not chea... See more

Rated 4 out of 5 stars

great quality t shirts! took a few tries to get it right, but the unlimited remakes is great to get the fit youre looking for! buying some more!

Rated 5 out of 5 stars

I just received my first order from Sene. I ordered 3 custom fit t-shirts. The quality of the product is excellent, truly a premium product. The custom fit was perfect. They sent one shirt for me... See more

Rated 5 out of 5 stars

Overwhelmed by how they handle you as a customer. Great attention to what you’re looking for. Had ordered shirts in a perfect fit. Needed to go back got it spot on after slight adjustments! Very hap... See more

Rated 5 out of 5 stars

The fabric of the tees is soft and substantial. The ordering process was simple. And, when a few adjustments were required on the first shirt (btw, I like how they make one, get the fit right, then ma... See more

Rated 5 out of 5 stars

They made me a suit perfectly fit for me which isn’t easy as my weight was 15-20 pounds less than my initial measurements. My first try on revealed that my initial suit was too big. Just by sharing so... See more

Rated 5 out of 5 stars

The customization process is easy and worth it. You need to experience the quality of material yourself. Having your name on the tag is just a nice classy touch. As a salesmen myself, the customer ser... See more

Rated 5 out of 5 stars

Fantastic service and quality. I had ordered for my suit(s) in early August for a big event coming up in mid-September. I knew this was cutting it close with the arrival time, so I reached out to th... See more

Rated 5 out of 5 stars

I tried Sene for the first time, and I’m seriously impressed. I have broad shoulders and usually shirts don’t fit me well in the sleeves or across the shoulders. But after sending in my custom measur... See more

Rated 5 out of 5 stars

Loved the SoHo suit in navy they are so comfortable and flexible and so easily maintained. I received the suit which was not up to my liking for fitting and the team worked with me to take measures... See more

Rated 2 out of 5 stars

Difficult Returns. This company has no online return process, which is really suspect for being an online company. You have to send an email and then just wait for a response (haven't gotten mine ye... See more

Rated 5 out of 5 stars
Invited

My husband and his groomsmen bought SENE tuxedos for our wedding. We couldn't be happier with how they turned out in terms of quality and service. And all for an amazing price! He's worn that tux seve... See more

Rated 5 out of 5 stars

Great quality and a excellent fit. I ordered two T shirts and they shipped one to check the fit before sending the second. Recommend.

Rated 5 out of 5 stars

Great quality heavy weight fabric and perfect fit the first time. Excellent customer service and quickbresposnse to my questions. I ordered three more.

Rated 5 out of 5 stars

I love my T-Shirts! They really are exactly as advertised. The custom fit and the quality of the materials is outstanding. Their customer service is excellent. I’ve tried so many differe... See more

Rated 5 out of 5 stars

I ordered a suit online. When it arrived, the pants and the jacket were too big. When I reached out to Sene About the issues, they immediately responded and gave me instructions on how To proceed forw... See more

Rated 5 out of 5 stars

7 stars!!⭐️ 🚀 first the custom shirt fits perfectly great!! My girlfriend immediately gave me a compliment and said I should wear that all the time! I was waiting for the other two shirts on the orde... See more

Rated 5 out of 5 stars

Not only did I get married in a sene suit, I proposed in one as well. So much bang for your buck. The quality is great and the design is fresh and young while still being classic. Should seriously... See more

Rated 5 out of 5 stars

I bought my first suite from SENE back in 2014 for my brother in law's wedding and haven't looked back. It's pretty crazy how consistently that suit still, to this day, grabs people's attention wher... See more

Rated 5 out of 5 stars

First of all, my husband loves his new Tees. They look so much better than any other tees and wash very well too. During my last purchase I inadvertently had the pkg sent to the wrong address. I e... See more

Rated 5 out of 5 stars

Sene fits like a glove! No seriously, my name is Shafon and the owner and certified wedding planner for Jumping the Broom Weddings in Brooklyn, NY. I learned about Sene through email asking me to com... See more

Rated 5 out of 5 stars
Invited

SENE knows style. There are so many great ideas on their site. I especially love their form-fitted suits. The online measuring option is such a perfect way to get a tailored look delivered right to yo... See more

Rated 5 out of 5 stars
Invited

In my experience, SENE has delivered a great product, but more importantly has taken care of any issues I've had. When a pair of pants were slightly off, they took care of everything. Will definitely... See more

Rated 5 out of 5 stars

SENE suits are well crafted and made with care. Amazing fabric and beautiful color options. Quality. Perfect fit right off the box. I especially was satisfied with the fit of the pants, I have bigger... See more

Rated 5 out of 5 stars

From quality of product, to fit, to customer service, an excellent experience. Exactly why I have purchased so many times. Thank you Sene crew!

Rated 5 out of 5 stars

Ordered my first SENE suit in early 2016. While we were working kinks out perfecting the sizing, SENE had outstanding service to work with me to get the fit I was looking for.... I also got a few jack... See more

Rated 5 out of 5 stars

Not sure what some of the bad reviews are talking about. Extremely responsive, listen to all your changes. Expensive but you get what you pay for

Rated 5 out of 5 stars

I have the navy @aguynamedpatrick suit, and it's amazing. The shape/fit is JUST right, the color is versatile and the tailoring is impeccable. I wear this suit everywhere: interviews, dates even churc... See more

Rated 5 out of 5 stars

I'm 5'6"/140lbs and buying a suit off the rack is a serious challenge. To get a great fit, I must try on a bunch of suits to find one with a good basic fit and then have it altered. This takes time... See more

Rated 5 out of 5 stars

I have a summer suit bought in NYC. Fitting was seamless and style is exactly what I needed - fits like a charm, great friendly professional team and customer service. Look forward to coming back in t... See more

Rated 5 out of 5 stars
Invited

Sene is my go-to for clothes that I need to fit perfectly. I find myself wearing their stuff more often than anything in my closet. Customer service is super responsive.

Rated 5 out of 5 stars

I hate suits. High school proms. Job interviews. Suits have always equated to deep pain and suffering for me. SENE has changed that. They have a passionate love for quality clothing, an eye for... See more

Rated 5 out of 5 stars
Invited

I've ordered many things from Sene and am very happy with their clothes. Even when something didn't fit just right, the Sene team jumped on it and made sure it was corrected and that I was fully satis... See more

Rated 5 out of 5 stars
Invited

Every aspect of my experience was amazing! Getting fitted, the quality of the suit ... I ROUTINELY get compliments at weddings/social functions about how well the suit looks and fits.

Rated 5 out of 5 stars

Well, it was expensive. And it seemed I had to wait forever to arrive. But when the first Sene t shirt showed up - and fit me better than any t I had ever had - was hooked. And Im still hooked.... See more

Rated 5 out of 5 stars

Had issues with correct fit on the first try. Quick customer support and all was remedied. Quality T-shirt that will last. Nice job Sene. Steve

Rated 5 out of 5 stars

I've been looking for the prefect T-shirts for a while now. Its either too long or too tight. With Sene i was able to get that perfect T-shirts ive been looking for. Im able to wear T-shirts with c... See more

Rated 5 out of 5 stars

I was initially skeptical about paying upwards of $70 for a T-shirt. At first the shirt didn't fit properly - I'm a swimmer, not a weight-lifter. But . . . SENE made me another based on photos of my... See more

Rated 5 out of 5 stars

The Sene team was incredibly responsive and patient throughout the process. They worked with me to fine-tune every detail until I found the perfect fit, something I’ve never been able to get anywhere... See more

Rated 5 out of 5 stars

Shirts fit great and the customer service was super responsive

Rated 5 out of 5 stars

I’ve been looking for a company that manufactures quality t-shirts that both fit well and is of high quality. I even purchased one from a high-end brand and had it shipped from the UK, only to ret... See more

Rated 5 out of 5 stars

Being 5’2” I’ve never had men’s clothes fit me so well. If you’re looking for high end clothes at a reasonable price and custom made. You can’t beat Sene.

Rated 5 out of 5 stars

What an incredible experience! I first started by ordering multiple garments, the T-shirt did not fit perfectly, I reached out to their department that does the alterations and they quickly sent me a... See more

Rated 5 out of 5 stars

I wore this suit for a surprise dance number during my wedding proposal, and it delivered. I was jumping, spinning, dropping to the floor, and not once did it restrict me or feel tight. It moved with... See more

Rated 5 out of 5 stars

Black t-shirt fits nice and certainly justifies the pricing — it’s not a typical t-shirt, and I was skeptical until I tried it on. I’m rather picky and now am ordering several!

Rated 5 out of 5 stars

beyond the clothes being great fitting and well made -the service to get it just right is impeccable and efficient. I have purchased about four pieces so far and all are great!

Rated 5 out of 5 stars
Verified

I purchased the cumulus shirts and the final product came out as expected and feels truly personalized. I was especially impressed with the feel of the material used to make the t shirts. It was com... See more

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Company details

  1. Fashion Designer
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Sene is making sizeless clothing possible for everyone.


Contact info

4.0

Great

TrustScore 4 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Overwhelmed by….

Overwhelmed by how they handle you as a customer. Great attention to what you’re looking for. Had ordered shirts in a perfect fit. Needed to go back got it spot on after slight adjustments! Very happy and placing more orders.

October 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent experience with first order

I just received my first order from Sene. I ordered 3 custom fit t-shirts. The quality of the product is excellent, truly a premium product. The custom fit was perfect. They sent one shirt for me to try to be sure the fit was correct, which it was. I emailed them to confirm the fit and they quickly processed completing the other 2 shirts. The customer service and communication was top notch. It is very good value for a high quality custom product. I will be ordering again.

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

By far the worst experience I've had…

By far the worst experience I've had with a "made-to-order" suit company. Even after sending them the exact measurements I needed, they simply couldn't get it right... three times! I finally decided not to even bother anymore. They even had the nerve to say "Sorry you're past the 30 day window, we can't do anymore alterations...." ok cool, after the third time you messed it up? Material is cheap, construction is worse. Don't even bother, save your money and frustration. Steer way clear.

October 5, 2025
Unprompted review
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Rated 5 out of 5 stars

The fabric of the tees is soft and…

The fabric of the tees is soft and substantial. The ordering process was simple. And, when a few adjustments were required on the first shirt (btw, I like how they make one, get the fit right, then make others), the communications back and forth were clear and the openness to making changes was refreshing, I’ve now my three tees, all perfectly-fitting. If I have one minor critique, the manufacturing and shipping of the first tee shirt took a long time. However, once final sizing was complete, I received the shirts very quickly.

September 29, 2025
Unprompted review
Rated 4 out of 5 stars

As advertised

As advertised. They took my measurements (I do find it hard to find off the shelf sizes to fit). Mailed me a single shirt to ensure fit (it was perfect). Then mailed me the other 2 shirts. Not cheap. But worth it for me.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

High expectations -- exceeded

Well, it was expensive. And it seemed I had to wait forever to arrive. But when the first Sene t shirt showed up - and fit me better than any t I had ever had - was hooked. And Im still hooked. Ts. Polos. Anything they make.

September 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Don’t waste your time and money


I had high expectations for this suit, but it turned out to be a disappointment. The fit was poor, and the customer service has been unhelpful and unresponsive. As a busy professional, I value both my time and my money, and this purchase has cost me both. A company that truly stands by its product wouldn’t leave a customer stuck with an item they cannot use. Unfortunately, this was one of the worst shopping experiences I’ve had in years.

July 28, 2025
Unprompted review
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Rated 5 out of 5 stars

I had ordered for my suit(s) in early…

Fantastic service and quality.
I had ordered for my suit(s) in early August for a big event coming up in mid-September. I knew this was cutting it close with the arrival time, so I reached out to them and within a day they got back to me and got me the first suit not only on time, but it fit so well that no alterations were needed, and I felt (and looked) like a million bucks! This is a modern suit that works for me and the era we are living in. Thanks guys!!!

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

They made me a suit perfectly fit for…

They made me a suit perfectly fit for me which isn’t easy as my weight was 15-20 pounds less than my initial measurements. My first try on revealed that my initial suit was too big. Just by sharing some pictures and videos with them they made multiple modifications and made a perfectly fitted suit for me

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute Worst. Tricky Return Policy. Poor Empathy, Reading Comprehension, and Response Times

Began order 4 months ago, May 16, for a wedding in October. 1st suit was very sloppy fit, and the lapel of the double breasted blazer was very curved instead of straight like in their photos. I wanted a return for refund because of the lapel. They pointed to their return policy only allowing remakes for custom items. However, they also said they could not change the lapel, nor guaranteee that any adjustments would improve the look of the lapel. This did not give me much confidence. They were also stupidly positive in their tone, and it took a couple emails to finally force out a statement of empathy.

The 2nd suit was better, the 3rd suit even better, but still not quite wedding-ready. On Sep 4, I sent them a recap of the changes that we agreed on for the 3rd suit, then shared my photos and comments on the 4th suit, asking for their recommendations. They replied that they were going to make the 4th suit. I was confused because I was expecting recommendations from their "Fit Specialist."

I asked if their fit specialist reviewed my photos and comments? They said "We did include your feedback when we processed your remake, here are the changes we applied to your remade Suit:" and listed my rehash. I replied, "No, please read my email again. I began by rehashing the changes for the 2nd set that were applied to this 3rd set, and then I provided comments on this 3rd set at the bottom of the email, and then one more comment on this 3rd set in the next email." They took another 5 days to reply to me: "Thanks for getting back to us. We included your feedback in the latest remade Suit.
No worries, if you still have fit issues with the remade Suit, feel free to reach out to us and provide us with the photo." They take days and days to get back.

On Sep 12, I said, "I did provide photos and comments on Thu Sep 4. I did NOT provide any remake instructions, and you did NOT provide any remake instructions. On Fri Sep 4 you said, "Awesome! I will process a remake of your Suit!" but how exactly are you remaking the suit without any remake instructions? You also took 5 days to reply to me, and I told you on Sep 4 that "I'll need to receive my final set by Friday Oct 17." You've wasted over a week of critical time by not reading and not responding.

Please review my photos and comments from Thu Sep 4 and reply with remake suggestions for the 4th suit."

And they replied with the same misunderstanding, "I attached here the return label you can use to return the original Suit, here are the fit adjustments we applied for your Suit, we included your feedback as well:"

At this point we are just repeating ourselves because nobody on their side is actually taking more than a cursory glance before copy+pasting a template reply to me.

September 16, 2025
Unprompted review
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Rated 5 out of 5 stars

The customization process is easy and…

The customization process is easy and worth it. You need to experience the quality of material yourself. Having your name on the tag is just a nice classy touch. As a salesmen myself, the customer service throughout the process might have had me coming back even if the quality wasn’t as good as it is. Second order on the way.

September 9, 2025
Unprompted review

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