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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. They appreciate the user-friendly interface and the ease of server setup, even for those with limited technical expertise. People highlight the platform's reliability, praising the stable connections, fast load times, and smooth performance, even with multiple players or mods. Many users also value the affordable pricing and the availability of various plans to suit different needs. Consumers often mention the quality of the support team, noting their quick response times and helpfulness in resolving issues. The availability of video tutorials is also appreciated, making it easier to manage and configure servers. However, some users expressed mixed feelings about the service and customer support. While most are satisfied with the overall experience, a few have reported negative experiences related to refunds.

Based on these reviews

Rated 5 out of 5 stars
Verified

I actually don't have anything bad to say. Everything is easy to find and do. And if you haven't done it before, they already have tutorials they show that you can't miss. I've been a ScalaCube user o... See more

Rated 5 out of 5 stars
Verified

Being able to play Minecraft comfortably with my friend for an affordable price was something I always wished for. The server always has perfect uptime, and is much more convenient than having to host... See more

Rated 5 out of 5 stars
Verified

We have used almost all of the game server hosts out there over the years but our experience with ScalaCube has been awesome. We got everything up and running quickly and the server smooth/fast eve... See more

Rated 5 out of 5 stars
Verified

Well, my experience so far is amazing. First time hosting a server with my friends. We used the CurseForge server future and these ladies and gentlemen gave us what we requested and a great experien... See more

Rated 5 out of 5 stars
Verified

I really love Scalacube so far, one month into a 4.5 GB 70 player plan. I payed $13 USD for the first month and I'm able to have multiple worlds and servers running under one domain and plan, which is... See more

Rated 5 out of 5 stars
Verified

I truly love being able to play such a diverse assortment of mods on my favorite games with my friends. I used to be able to play solo and enjoy them for a day or two, but I invited my friends to play... See more

Rated 5 out of 5 stars
Verified

ScalaCube is super easy to navigate and very user friendly. I was able to access everything I needed to keep a modded minecraft server runing 24/7 for over a month long. Never ran into any issues ei... See more

Rated 5 out of 5 stars
Verified

Easy to use server hosting. With FTP and RCON logins ready to go and 32 GB of ram per plan modding my server has been a breeze. The one time payment for a dedicated IP is also a great service, unlike... See more

Rated 5 out of 5 stars
Verified

When I needed support because my account had glitched, the scalacube support team responded within 10 minutes to an hour of my ticket being submitted. All of the servers, including their free ones, ar... See more

Rated 5 out of 5 stars
Verified

I've tried a bunch of hosting services in my time playing games (I've used most of the mainstream ones), but I think I like scalacube the most. All the other hosting services had a few problems (like... See more

Rated 5 out of 5 stars
Verified

I've hosted a modded Minecraft server on here and everything has gone smoothly, occasionally we've crashed due to generating too much of the world too quickly, but that's because we don't have enough... See more

Rated 5 out of 5 stars
Verified

Super reliable and easy to use! Not to mention super fast startup after payment. It's up and running super quick right after paying! Love Scalacube lots definitely recommend to people looking for mine... See more

Rated 5 out of 5 stars
Verified

Scalacube is just all around easy to navigate and use. Its by far the best serv hosting service ive ever used and going to be the main server hosting i am going to be using. Ive tried many different h... See more

Rated 3 out of 5 stars
Verified

Quick and easy to setup, works great BUT the support is unhelpful, they tell you they'll add 10 days extension for you server if you're writing a review on their website and 20 days if you do too... See more

Company replied

Rated 5 out of 5 stars
Verified

Price tag and services ScalaCube Provides are well within price range, and entire thing works flawlessly. If servers do go under, additional time is given, as a way to say "Thanks for waiting, go back... See more

Rated 5 out of 5 stars
Verified

I've been using ScalaCube for my Minecraft server and the experience has been nothing short of amazing. The setup was fast and super easy, even for someone with little technical knowledge. The con... See more

Rated 5 out of 5 stars
Verified

I’ve had very little issues over the years either ScalaCube. Control panel is easy to use for Rust. Support isn’t quick but you do get a response and you do get the help needed. At least for me I alwa... See more

Rated 5 out of 5 stars
Verified

I tried other server providers but this one was really hepful with their video tutorials. Easy to install mods and abre to to control the server from phone or PC.

Rated 5 out of 5 stars
Verified

Make sure to consult the scalacube YouTube channel to streamline your experience and make you a server Master! if you do that you will have an awesome time guaranteed .

Rated 5 out of 5 stars
Verified

I love the server, absolutely brilliant for my college mates and i to play on. No server bugs at all and just a genuinely quick and nice server!

Rated 5 out of 5 stars
Verified

Easy to get started, performs great, and easy to cancel until next time you want to have a game hosted.

Rated 5 out of 5 stars
Verified

Super fast and easy setup, just select what you want, pay, and play its that easy

Rated 5 out of 5 stars
Verified

Scalacube is the best serverhosting tool. Fast, Swift and Generous! all the players on my server is very happy! 10/10

Rated 5 out of 5 stars
Verified

Smooth and amazing experience! No lag what so ever and easy to manage the server

Rated 5 out of 5 stars
Verified

Quite a good host, didn't have any issues, easy to configure, good uptime.

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Company details

  1. Web Hosting Company

Written by the company

Scalacube - We provide Game server hosting for games like Minecraft, Minecraft: Bedrock, ARK: Survival Evolved, Rust, Valheim, Project Zomboid, Terraria, Factorio and many more! Visit us on our website: https://scalacube.com/hosting/server/minecraft


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Worst service I've ever experienced

Worst minecraft server hosting ever.
I bought a 8 gigabyte package with dedicated ip But i got nothing, They didn't even send me a Confirmation e-mail so i had no proof of purchase.

Also i requested a refund for my purchase and they refused to give my money back.

Absolute terrible customer service. Would not recommend to anyone wanting to host a minecraft server

October 21, 2025
Unprompted review
Scalacube logo

Reply from Scalacube

Hello Mattie gjuga,


We’re really sorry to hear about your experience. Please submit a support ticket so our team can look into this and help you properly.

Regards,
Scalacube

Rated 5 out of 5 stars
Verified

ScalaCube makes my ARK experience fun!

I actually don't have anything bad to say. Everything is easy to find and do. And if you haven't done it before, they already have tutorials they show that you can't miss. I've been a ScalaCube user on and off depending on breaks from ARK now and then, which is my favorite game of all time since it came out. And ScalaCube just makes my life alot easier with adding mods, and adjusting every single little details on whatever i want in the many settings of ARK. It won't be my last time i use ScalaCube. I've tried other server hosts before, but they were abit confusing, and ScalaCube Isn't at all. So thank you for making my ARK experience easy and fun!

October 16, 2025
Rated 1 out of 5 stars

STAY CLEAR!

TL;DR: They don't care about customers, they don't take responsibility, nothing is ever their fault and customer service is cold and not helpful.

I moved away from another host to ScalaCube one year ago. When I first created my server, it suggested a minimum of 4GB of RAM, I decided that I would pay for 8GB of RAM to allow extra allowance and for a long time, it worked fine. No complaints from myself or friends. We all took a break from gaming for a couple of months and just started playing again recently with severe lag.

We are playing FearNightfall V18 and have done so ever since we started. Although newer versions of this game are available, upgrading means losing all of your progress and starting again, something we did not want to do as we had not completed this version yet. I noticed that Scalacube minimum RAM has increased again, which means more money. When I complained to Scalacube about this and my current inability to pay more, their response was "The recommended plan option is changing due to modpack requirements."

I can understand that newer versions of this game may require more RAM, however, we are still on V18 with no changes or upgrades to the server or client side. Additionally, they did not comment on any other part of my support ticket. They only care about money and nothing is ever their fault, just look at other negative reviews, they have an answer for everything and never take responsibility.

If my game has not been upgraded to a newer version and I am still running it based on their recommendations at time of install, it should still be working fine but playing the game is like a slow slideshow. If it is not the RAM then it is their CPUs which are not up to anything.

They ignored my last email which seems common as they have done that before with my support tickets and to other customers as per reviews.

Stay clear and do research, other companies offer better servers in terms of CPU and RAM at a much lower cost.

October 15, 2025
Unprompted review
Scalacube logo

Reply from Scalacube

Hi Mr D,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

We understand that it can be very frustrating when a server starts having performance issues despite running smoothly for some time before. However, please note that the recommended RAM for the Fear Nightfall modpack or any other modpacks/game versions in our library may change over time due to updates in the modpacks that were applied by their creators. In addition, our development team constantly review the modpacks we support, and update their requirements based on the recommendations of its creators and the results of multiple performance tests.

This helps ensure that not only players have a smoother experience, but that the modpack are up to speed with the changes their creators make. However, we can recognize that this can be inconvenient for users on a budget or ones returning after a break.

Furthermore, the performance issues you've reported is due to the server reaching its memory limit, and while you can still continue running the modpack on an 8GB plan, you may expect fluctuations in the server's performance as our development team have confirmed that the modpack generally uses more than 8GB to run smoothly.

That said, we apologize for any negative experiences you may have had regarding your communication with our support team, and we are taking steps on improving how we handle similar cases to ensure explanations are much more clearer and responses are more complete in the future. We will also be reviewing any miscommunications or missed exchanges and discuss how these can be prevented in the future.

If you'd like us to review your server further and explore possible options to optimize its performance without having to upgrade, you may reach out to our Support Team again and we'll do our best to help you.

Regards,
Scalacube

Rated 5 out of 5 stars
Verified

Affordable Large-Playerbase Servers

I really love Scalacube so far, one month into a 4.5 GB 70 player plan. I payed $13 USD for the first month and I'm able to have multiple worlds and servers running under one domain and plan, which is really good for me and my friend's playstyles.

October 10, 2025
Rated 1 out of 5 stars
Verified

SCAMMERS

SCAMMERS, I have not saw any warning that i will pay every month more and more money, NOW I CANT EVEN LOG IN TO SITE AND CANCEL IT.
NEVER DO SERVER ON THIS SITE!

September 11, 2025
Scalacube logo

Reply from Scalacube

Hi David,

Please note that our Terms of Service agreement - which you were prompted to review and agree to in order to create an account and purchase a server - does mention that the services you were purchasing is a subscription: https://scalacube.com/terms

In addition, the same information is also disclosed to all users on the checkout page. You can verify this by going to our Constructor page and undergoing the server creation process.

Regards,

Scalacube

Rated 5 out of 5 stars
Verified

Playing online at an affordable price

Being able to play Minecraft comfortably with my friend for an affordable price was something I always wished for. The server always has perfect uptime, and is much more convenient than having to host one and take it down all the time. Anytime there were issues, finding a way around it only took a couple clicks. There have never been any lagging or bug issues either. No complaints, and will definitely be continuing to use Scalacube to host my future servers.

October 6, 2025
Rated 1 out of 5 stars

Lies

Lies, Lies, Lies, Lies. This is a shady company that does false advertising. When you go to their website for the first time, it says the lowest plan is $2. But, if you come from googling a "free server host" or even "scalacube free" it says its free and comes with 6GB of RAM! It even says "You can expand your server’s capabilities with custom plugins, mods, and other features." So, I go to create my server. It asks me what server software I want, I pick Paper, Then it says...... Thats Premium only, our free plan only supports vanilla servers. I wish I could've had a better experience with ScalaCube.

September 30, 2025
Unprompted review
Scalacube logo

Reply from Scalacube

Hi Poodle,

Please note that we do offer free servers. You can start creating them when going to this page: https://scalacube.com/free/minecraft/server/hosting

With that said, our free servers only support vanilla Minecraft as they are primarily intended for testing our services before committing to a premium plan.

Regards,

Scalacube

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