Not only Belgian waffles are famous but also various things for home! :D Just a joke, of course I know that they aren't famous for home stuff especially something that is connected to bathing. But... See more
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I have to say that I had a big issue with the delivery. It took several weeks and that I could not understand. Nevertheless, I have to say that the costumer service (Tom) was always there trying to ex... See more
Saniclass Closetzitting versus Duravit Starck 3 Duidelijke website Goede communicatie De Saniclass Closetzitting - quickrelease - softclose is een heel goed alternatief en een volledig compat... See more
De after-klantservice was onberispelijk. De thuis-levering was een tragi-klucht ttz huisnummer 362 ipv 36 b2. Een digitale Bug of Human Error?
Company details
Written by the company
Sawiday: Dé winkel voor de badkamer van je dromen. Deskundig advies, inspiratie en aantrekkelijke prijzen. Vertrouwd en veilig shoppen doe je bij Sawiday
Contact info
Bredabaan 1265, 2900, Schoten, Belgium
- 036850311
- info@sawiday.be
- sawiday.be
Replied to 59% of negative reviews
Typically replies within 1 week
Not only Belgian waffles are famous but…
Not only Belgian waffles are famous but also various things for home! :D
Just a joke, of course I know that they aren't famous for home stuff especially something that is connected to bathing.
But this website is an awesome place. I had a long trip to Europe and had to live in Brussels for a while. Got my shower broken, headed to this website and found what I needed. Still only the website is awesome, products are awful, in fact :) It was a big disappointment for me to find out thta delivery was too long while the tap just... got broken on the 2nd day. I did everything carefully.
Now we have reached 32 messages and two…
Now we have reached 32 messages and two months without a solution. I strongly advise not to buy n Sawiday.
Saniclass Closetzitting versus Duravit Starck 3
Saniclass Closetzitting versus Duravit Starck 3
Duidelijke website
Goede communicatie
De Saniclass Closetzitting - quickrelease - softclose is een heel goed alternatief en een volledig compatibele zitting voor onze Duravit Starck 3 zitting.
Goede prijs/kwaliteit verhouding
Snelle levering
Please don't blame customers for Sawiday's issues
I give this company a poor 2 star rating, mainly because they tried to convince me that everything that went wrong was my fault. The first 2 times I used them everything went fine (hence 2 stars), after that too many problems. 1. Wrong item delivered due to incorrect labeling on Sawiday's box but I was required to send multiple photos inside and outside the box to prove this before Sawiday would act on the complaint. 2. The email link on company's web page didn't work, so I wasted time waiting for a reply.
It took quite a lot of effort to get Sawiday to acknowledge the link didn't work. 3. After completing the payment process, I got an on-screen order confirmation and message telling me Sawiday would be in touch about delivery date but later there was no record of the order. Company clearly has an issue with IT systems. I can accept mistakes and issues but a reluctance to acknowledge these and blaming customers is a good way to loose them.
Perfect customare care
Although i had one of my worst experiences in Sawiday, Zaventem, the customer care provider Mahdi from Sawiday has done his best to sooth the situation.
Worst customer service
Worst customer service. Liars. Thieves. They sold me the wrong products knowing exactly my requests. They also took over 10 deliveries to ship me the right products. They also delivered many products that were FAULTY. DO NOT USE THIS COMPANY. THEY DO NOT WANT TO REFUND ME THE PRODUCTS THEY KNOWINGLY SOLD ME WRONGLY. LIARS LIARS LIARS. I REGRET SPENDING AROUND €15,000. THEY ARE BULLIES TOO. THEY MUST THINK THAT BECAUSE I AM A FOREIGNER THAT I CAN BE TREATED LIKE THE WAY THEY DID.

Reply from Sawiday
Communication de suivi impeccable

Reply from Sawiday
Non applicable
Exceptional and Enviable services
Based on my experience both in the showroom and online. The services of the consultants I communicated with werebsolutely fabulous and I have to say it was such an unpunparalleled exquisite service The friendliness, empathy, and professionalism are exceptional. They were extremely proactive and cooperative. The delivery of their service is to be admired. I was so pleased with my overall experience.
Product en service perfect
snel en efficient
Fat and reactive
Small problem with the delivery but they reacted really fast. Smoth service!
tevreden over levering.
Alles was perfect 👏👍 en perfect in orde…
Alles was perfect 👏👍 en perfect in orde 👍👍 en heel goed afgehandeld en perfecte service 👏👍
alles was perfect ok
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