Safebound Moving & Storage Reviews 140

Our move with SafeBound was largely positive. The crew was fantastic—polite, careful, and they clearly took pride in their work. The reason for the 4-star rating is a minor issue with the final billing process. The move itself took less time than estimated, which was great, but there was a small, unexpected charge for the travel fee that wasn't as clearly explained upfront as the hourly rate was. It wasn't a significant amount, but transparency is important. The moving team on the ground was five-star, without a doubt. We were very happy with the physical move and would recommend them, just be sure to clarify all potential fees beforehand.

I hired SafeBound based on their reviews, and I can now see why they are so highly rated. The crew was not only efficient but also personable and kind. They noticed I was feeling stressed and would periodically check in to make sure I was doing okay. They handled my grandmother's china cabinet with such care and reverence it almost brought a tear to my eye. This company understands that they're not just moving objects; they're moving someone's life and memories.

Wonderful pickup crew, Nahuel and Enoy. They worked very efficiently to secure the items and moved and packed the items well in the truck. Highly recommended.

From start to finish, this was a top-tier experience. The online booking system was easy to use, and the confirmation call the day before the move confirmed all the details. The crew introduced themselves when they arrived and immediately got to work. They used high-quality packing materials and sturdy boxes. I was amazed at how they strategically loaded the truck—it was like a game of Tetris. Nothing shifted during the drive, and everything arrived in perfect condition.

We needed short-term storage for a month during a gap between closing on our homes. SafeBound offered a seamless solution. They packed our belongings, transported them to their secure, climate-controlled facility, and delivered them to our new home on the exact day we specified. Everything was exactly as we left it. The storage inventory was clear, and the process was straightforward. It took all the stress out of the housing timeline juggle.

SafeBound did a solid job with our local move. The team was strong and efficient, and they got everything loaded and unloaded faster than I expected. Their packing of large items was excellent. I'm giving four stars because a few smaller, fragile items that we had packed ourselves (a lamp and a decorative plate) didn't survive the trip, despite the truck ride being smooth. In the future, I would probably opt for their professional packing service for all fragile things to be safe. The crew was apologetic and professional about it. Overall, a good value and a reliable service, but I'd recommend letting them handle all the packing.

My building has very strict rules for movers, including limited elevator access times. SafeBound was phenomenal in coordinating with my building management ahead of time. They arrived precisely within their scheduled window and worked within the time constraints without any issue. They were clean, quiet, and respectful of my neighbors. It was the most low-drama move I've ever witnessed. I'm incredibly grateful for their professionalism.

I'm a very detail-oriented person and I had a detailed inventory list. The foreman went through it with me at the start and checked off each item as it was loaded. This attention to detail was so reassuring. They disassembled and reassembled complex furniture pieces, and everything fit back together perfectly. The move was completed in less time than quoted, but the quality of work never suffered. I have zero complaints, only compliments.

We had to postpone our move twice due to personal issues, and the staff at SafeBound were so understanding and flexible. They rescheduled us without any hassle or fees. When move day finally came, it was perfect. The crew was punctual, professional, and handled all of our antiques with white-glove care. They took the time to place protective floor coverings throughout both houses. The whole experience, from the customer service reps to the movers themselves, was five-star.

What stood out to me was the teamwork and positive energy of the crew. They worked together like a well-oiled machine, constantly communicating with each other to ensure everything was done safely and efficiently. They had a great system for loading the truck that maximized space and minimized any shifting during transit. They even went the extra mile to help me move a heavy plant pot that wasn't part of the original move plan. It's clear that SafeBound hires good people and trains them well.

Our cross-country move with SafeBound was flawless. We were relocating from Texas to Florida and had so many anxieties. Their long-distance team coordinated everything perfectly. They provided a detailed timeline and were always available to answer our questions. The packing was so meticulous that not a single item was broken or lost. The truck arrived exactly on the scheduled day, and the unloading crew was just as careful and professional as the loading crew. They turned a potentially nightmare scenario into a vacation. Thank you!

As a single woman moving alone, safety and trust were my biggest concerns. From the initial in-home estimate, I felt completely comfortable with SafeBound. The crew was respectful, polite, and incredibly hard-working. They managed to get my king-sized mattress up a tricky staircase without damaging the walls or the mattress. The entire move was finished hours earlier than I anticipated. The price was very competitive, but the quality of service made it feel like a steal. I felt valued as a customer, not just another job.

I cannot praise the crew enough. Mike and his team were fantastic. It was a brutally hot day, and they never slowed down or complained. They brought their own cooler with water, which I thought was a nice touch, and just focused on the job. They protected all the doorframes and hallways in both homes with moving pads. I was especially impressed with how they handled my large mirror and TV—custom crating right on the spot. The final bill matched the initial quote exactly. A honest, hard-working company.

This review is for day 1 only as I have not completed the process completely and taken delivery yet, but I felt the need to say some good things about Nahuel and Tino who picked up my belongings and did so with excellent care. They went over and above to protect everything they loaded.. and I thought I had a plan to make it easy for them.. ha no way.. this is the biggest move as an adult that I have made and it was a lot more than I thought, so thankfully I chose Safebound Moving. They are professional, hard working and so much help. Thank you.

We had a very good experience with SafeBound Moving overall. The crew was friendly, worked hard, and the majority of our items arrived perfectly. The price was fair and matched the initial quote. The reason for four stars instead of five is a small communication hiccup on move day. The scheduled arrival time was a bit fluid, and we would have appreciated a more precise heads-up call when the team was about 30 minutes out, as we were anxiously waiting. That said, once they arrived, they were professional and careful, especially with our wooden furniture. A great company that we would use again, with the hope for slightly better time-update communication next time.

Moving our office was a massive undertaking, and we needed a company we could trust with sensitive equipment and important files. SafeBound was recommended by a business partner, and I'm so glad we listened. They conducted a thorough virtual survey and provided a crystal-clear, binding quote. On move day, they were efficient and professional, labeling every box by department which made setup at our new location infinitely easier. They worked after hours to minimize our downtime. This is the only company I will use for business moves from now on.

I've moved four times in the last ten years, and SafeBound was, without question, the best experience I've had. The communication was outstanding. I got text updates when the crew was on their way, and the foreman, Carlos, kept me informed throughout the entire day. They didn't just move boxes; they placed furniture exactly where I wanted it and even asked if I needed help unpacking the essentials. Their positive attitude and hard work turned a normally chaotic day into a smooth and even enjoyable one. A+ service.

This was my first time using a professional moving company, and I was nervous after hearing so many horror stories. SafeBound completely changed my perspective. The team was not only strong and fast but also incredibly careful. I have a very heavy and delicate wooden desk that I inherited, and they padded it so thoroughly I knew it was in good hands. They navigated the narrow stairwell in my new building like it was nothing. The whole process was seamless from booking to unloading. Worth every single penny for the peace of mind.

We moved from a 3-bedroom house to an apartment last month, and I was dreading it. From the very first call with Maria for the quote, I felt at ease. The crew, led by James and Leo, were absolute pros. They showed up exactly on time, wrapped every piece of furniture like it was priceless art, and worked with an efficiency that was impressive. They even took apart and reassembled my large bed frame without a single scratch. The price was the price—no hidden fees, no last-minute surprises. I've already recommended them to my sister. If you're looking for a stress-free move, stop your search right now and call SafeBound.

Brett and his crew were the best. Fast pickup and drop off and took great care of my belongings along the way, especially in and out of tight spaces.