Saal Digital Nederland Reviews 1,099

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

First: I still miss the possibility to rotate an image INSIDE its frame (I posted this request already in the past) Second: I got again an uncentered text in the spine of the Fotoalbum, despite i tri... See more

Company replied

Rated 5 out of 5 stars

I ordered a Professional Line photo album with Saal digital. And these are some pictures of the finished product. Only 1 word needed: FABULOUS ! ! ! The quality is topnotch, I already tried other co... See more

Company replied

Rated 4 out of 5 stars

I got a €100,- voucher for the professional line. The photobook is of great quality! The linnen cover and matt photopaper feel very, well, professional. There's one spread in my book where the pi... See more

Company replied

Rated 5 out of 5 stars

Easy to set your order via nice UI of the website, premium quality print (I ordered a 50x50 cm B&W canvas print ), fast delivery, competative price. Highly recommend!

Company replied

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Company details

  1. Photo Lab
  2. Photo Printing Service
  3. Photography Service

Written by the company

Wij zijn een professioneel fotolab met een groot enthousiasme voor fotografie. Wij werken voortdurend aan de verdere ontwikkeling van onze producten om hogere normen te bereiken en aan de behoeften van onze klanten te voldoen. Als moderne online dienstverlener zijn wij gespecialiseerd in hoogwaardige fotoproducten, waaronder Fotoboeken, Fotoprints, Posters, Kalenders, Wenskaarten, Wanddecoratie (Metaalprint, Acrylglas, PVC-schuimplaat, GalleryPrint), alsmede Fotogeschenken.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Always good quality and contact with…

Always good quality and contact with company.

July 17, 2025
Unprompted review
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Reply from Saal Digital Nederland

Thank you for your kind feedback! We're glad to hear you're consistently satisfied with our quality and communication. We look forward to serving you again!

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Rated 4 out of 5 stars

Almost perfect, two last enhancements

First: I still miss the possibility to rotate an image INSIDE its frame (I posted this request already in the past)
Second: I got again an uncentered text in the spine of the Fotoalbum, despite i tried to place it carefully. I wonder if this can be better checked by the software before ordering

June 20, 2025
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Reply from Saal Digital Nederland

Thank you for your valuable feedback! We understand how important these features are for your experience. If you could kindly respond to our Trustpilot request, it will help us locate your order and assist you better with the issue you mentioned regarding the spine text alignment. This will also allow us to follow up more effectively and work on improvements. We appreciate your input!

Rated 5 out of 5 stars

Beautiful, fast and convenient

Beautiful style, convenient software, fast service

April 15, 2025
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Reply from Saal Digital Nederland

Thank you for your wonderful feedback! We're so glad you enjoyed the style, found the software convenient, and experienced fast service! 😊

Rated 5 out of 5 stars

Very good printing quality

Very good printing quality. Contrast, sharpness - the photos look beautiful. The finish 'zijde' looks very good for the wedding photos. It was also easy to order.

January 24, 2025
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Reply from Saal Digital Nederland

Thanks so much for your feedback! We're thrilled you loved the print quality and finish. 😊 Glad the ordering process was smooth too!

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Rated 5 out of 5 stars

Quality

The quality is very good. Ordered a photo book and a poster. Very nice quality.
It was relatively easy to design the photo book. Used the software for it.
However, it took some time to understand what you can and cannot do.
The only thing, it is so expensive. Quality certainly has its price and occasionally I am willing to pay for it. Though if you are in need or would like to have 2-3 photo books per year but also need the same amount for presents it does become expensive.
But all in all, it budget is tight you will use it for special occasions only.

January 4, 2025
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Reply from Saal Digital Nederland

Thank you for your thoughtful feedback! We're glad you appreciated the quality of the photo book and poster, as well as the design process. We understand that pricing can be a factor, especially for frequent projects. Your point about using it for special occasions makes sense—thank you for sharing your perspective! 😊

Rated 5 out of 5 stars

The highest rating possible! ⭐️⭐️⭐️⭐️⭐️

I have always loved Saal. It’s the only company I will print with, whether it be a book or prints. What extremely high quality their work is! ⭐️ ⭐️⭐️⭐️⭐️. They get the highest praise from me and anything photo print related. I so highly recommend them! And by the way…I just ordered about 50 different photos printed in 10 different sizes. I ordered them on a Saturday and received them on a Tuesday!!! How is that even possible? They also have so many different sized prints to choose from. Far more than any other company. I love Saal!!!! ⭐️⭐️⭐️⭐️⭐️

December 24, 2024
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Reply from Saal Digital Nederland

Thank you so much for your incredible feedback! We're beyond thrilled to hear that you’ve had such a great experience with Saal. 😊 It's fantastic that you're enjoying the high quality of our prints and the variety of sizes we offer. We're also glad our fast delivery impressed you! Your recommendation means the world to us, and we look forward to continuing to serve you with top-notch products.

Rated 5 out of 5 stars

Excellent 👌🏻👍🏻💯

December 9, 2024
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Reply from Saal Digital Nederland

Bedankt voor je enthousiaste reactie! Het is geweldig om te horen dat alles naar wens was. We waarderen je complimenten enorm en hopen je snel weer van dienst te mogen zijn. 😊👍🏻

Rated 3 out of 5 stars

Very nice photo book product

Very nice photo book product. Simple and easy to use software.

It is unfortunate that you have to download the software in order to make the book and it is also unfortunate that if you want to add text, you have to do it externally and then import it as an image. You should just have text available to add into the photo book the same as the clip art. Also, my Apple Mac is from 2017 and I couldn't get the software to work on it. I had to use my husbands newer computer.

October 11, 2024
Unprompted review
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Reply from Saal Digital Nederland

Thank you for your feedback! We're happy to hear you enjoyed the photo book and found the software easy to use.

We’d like to clarify that downloading the software is not required—you can also create your photo book using our mobile app or directly on our webshop, which might make things easier for you.

We appreciate your suggestion regarding the text feature and understand the difficulty with your Mac. Your input is valuable, and we’re always working on improving our services.

If you could kindly share your experience on Trustpilot, it would help us follow up and make further improvements.

Thank you again!

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Rated 5 out of 5 stars

the photo rendering is very good…

the photo rendering is very good quality and quick delivery. The web version is also easy to use and simple.

August 30, 2024
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Reply from Saal Digital Nederland

Thank you! We're glad you enjoyed the quality, quick delivery, and easy-to-use web version. Your feedback is much appreciated!

Rated 5 out of 5 stars

The print quality is excellent

The print quality is excellent. The delivery was fast and perfect.

The only thing is that I apparently sent the wrong file to print.

August 20, 2024
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Reply from Saal Digital Nederland

Thank you for your positive feedback! We're glad you're happy with the print quality and fast delivery. Could you please respond to our Trustpilot request regarding the file? We'd love to help you sort it out!

Rated 5 out of 5 stars

Premium quality with good price

Easy to set your order via nice UI of the website, premium quality print (I ordered a 50x50 cm B&W canvas print ), fast delivery, competative price. Highly recommend!

August 7, 2024
Unprompted review
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Reply from Saal Digital Nederland

Thank you for the great feedback! We're glad you found the website easy to use and are happy with the premium quality of your canvas print. It's wonderful to hear that the fast delivery and competitive pricing met your expectations. We appreciate your recommendation! 😊

Rated 5 out of 5 stars

Great quality!

August 9, 2024
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Reply from Saal Digital Nederland

Thank you! We're glad you’re happy with the quality! 😊

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Rated 5 out of 5 stars

Excellent quality and fast

Excellent quality and very fast processing and delivery. Software is user friendly with a lot of templates and choices. Highly recommended.

June 7, 2024
Unprompted review
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Reply from Saal Digital Nederland

Thank you for your feedback! We're delighted to hear that you're pleased with the excellent quality of our products, as well as the fast processing and delivery. It's great to know that you found our software user-friendly with plenty of templates and choices. We appreciate your recommendation and look forward to serving you again in the future!

Rated 3 out of 5 stars

Very dark

The process leading up to ordering was easy and transparent. I process my raw images with a calibrated high-end monitor, and had created a triptych of 3 portraits to be printed as 50cm * 150cm behind acrylic glass. A bit larger than I can print at home. For my printer/papers/inks at home, I apply 0.5 EV lighter as compensation for the difference between proofing on a backlit display versus a print in reflected light. My calibration system takes ambient light in my editing room into account.
I had applied more than that - nearly 1 EV - in the JPEG generation for this print.
Not sure what kind of paper is behind the acrylic, but the white doesn't seem white like my FineArt baryta paper would.
So the print needs a serious flood/spot to light it and that makes it ~OK, confirmed by shining a tactical torch on it. The overall colour and tone are fine.
I was aware that this could happen and every photographer needs profiling and testing. With a combination of discount codes, I paid a bit less than half the regular price - but still a considerable price.

There should be more easy ways to prevent this from happening, I'd argue. And this first learning experience is not a guarantee that another type of print will work exactly like this one. I would run the risk that another print generated with +2EV will look that over-exposed or stil too dark.
The company has a channel for pros, and while I qualify for that on all technical levels, my volume would be "incidental" and I would not bother a working company for that.

Communication, web-tool, packaging, and shipping all worked out fine. Delivery was two days faster than the four promised.

May 15, 2024
Unprompted review
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Reply from Saal Digital Nederland

Thank you for your feedback. We are sorry to hear that the product did not meet your expectations. Please, answer our request via Trustpilot, so that we can follow-up and handle your complaint. Have a great day! :-)

Rated 5 out of 5 stars

I ordered a Professional Line photo…

I ordered a Professional Line photo album with Saal digital. And these are some pictures of the finished product.
Only 1 word needed: FABULOUS ! ! !
The quality is topnotch, I already tried other companies for making albums before them. From now on I will stay with Saal. The pictures are as sharp as given, just the same as I send them, I see no difference at all. This review is not paid and is just an honest reaction to the product. I normally dont do reviews but this product is A+++x100

April 16, 2024
Unprompted review
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Reply from Saal Digital Nederland

Wow! We're absolutely thrilled to hear your feedback! Your satisfaction means the world to us. It's fantastic to know that you found our Professional Line photo album to be fabulous and of top-notch quality. We're honored that you've chosen Saal Digital and that you plan to stick with us for your future projects. We take pride in delivering products that meet or exceed expectations, and it's wonderful to hear that the sharpness and quality of your pictures were just as you envisioned. Your honest review is greatly appreciated, and we're delighted to have earned such a glowing recommendation from you. :-)

Rated 5 out of 5 stars

Professional Line Fotoboek

I recently ordered a photobook from the Professional Line, and wanted to share both my positive and negative experiences:

Pro:
- The quality of the materials is very high, i went with an aluminium finish on the front which adds just that extra layer of attention and luxury
- Once you get the hang of the design software it is super easy to use and great at proposing lay-outs for your pages, once you pick out your pictures making the book is very fast and organized
- When the servers had an error the customer service was very responsive and apologetic making sure I did not waste time troubleshooting on my end
- Fast and timely delivery, the book was packed with care and got delivered in a few days

Cons:
- Sometimes making a small adjustment would take a long time to save, freezing the screen. I also experienced a couple of software crashes but always had my saved work once I rebooted. The app was a bit funky and unstable but would advise to make the book on a laptop anyway

All in all the experience was good and I expect to continue using the software going forward

April 15, 2024
Unprompted review
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Reply from Saal Digital Nederland

Thank you for your detailed feedback! We're thrilled to hear that you're impressed with the high quality of our materials. :-) It's great to know that once you became familiar with our design software, creating your book was a smooth and efficient process. Additionally, we're pleased that your order was delivered quickly and with care. Regarding the issues you are mentioning, we would like to check this further and, therefore, we have requested additional information about your order via Trustpilot. Your satisfaction is our top priority, and we appreciate your support! :-)

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Rated 3 out of 5 stars

Great print, awful user experience

Let me start with the positives:
- the print quality is great
- they don’t add their logos at all
- shipping is relatively fast

Negatives:
- virtually non existent customer service
- the mobile app is an awful, horrible experience. It is full of quirks, Apple Pay doesn’t work at all, if you try to register from it it’s impossible because of a keyboard bug that doesn’t let you add the security code from your email. When you use this app, it almost feels like it’s one step from completely quitting on you. You get a loading spinner for everything action you take, sometimes it just stays like that and you have to restart the whole app. When you save projects in the mobile app, they’re not available anyplace else. Hire some quality assurance engineers, people.

November 3, 2023
Unprompted review
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Reply from Saal Digital Nederland

Thank you for your feedback, both positive and negative comments! :-) Let me answer the negative ones here. Customer service can be contacted anytime via our website form: https://www.saal-digital.nl/support/neem-contact-op-met-de-klantenservice/. We try to answer as soon as possible, within 24-48 hours during week days. We apologise in case you contacted us and our answer arrived later than that. :-)

Regarding the mobile app, we are already working on improving the functionality of our mobile application. As an alternative, we can suggest that you design the products on your mobile device via our webshop. Here you have a wide range of configuration and design options and can also edit a project saved online on different mobile devices and on your computer. You can find our webshop by following this link: https://www.saal-digital.eu/WebshopConfigurator/#/8dd8c88ed5edf3a98e28273c819c2cd9/en/Categories/

Rated 4 out of 5 stars

Happy customer

I got a €100,- voucher for the professional line.

The photobook is of great quality! The linnen cover and matt photopaper feel very, well, professional. There's one spread in my book where the picture is a bit fuzzy and pixelated. Not a huge dealbreaker, but the software didn't warn me about this. I was especially blown away by the quality of the darker colours and blacks: the inks look very rich.

I would recommend if you can get a discount, as these can get pretty pricey. Would order again!

July 22, 2023
Unprompted review
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Reply from Saal Digital Nederland

Thank you for your feedback. We appreciate your positive comments and are very sorry about the fuzzy and pixelated pictures. In order to investigate why this happened, please kindly file a complaint with us. :-) Hereby you can check how to file a complaint with us: https://www.saal-digital.nl/reclamatie/

Rated 5 out of 5 stars

Very beautiful photo book (Professional…

Very beautiful photo book (Professional Line), well exceeded my expectations. Very happy with the result!

October 3, 2022
Unprompted review
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Reply from Saal Digital Nederland

Thank you so much for your positive feedback! :-)

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