Ru-Pills.com Reviews 19

TrustScore 3 out of 5

3.2

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

3.2

Average

TrustScore 3 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month


Rated 1 out of 5 stars

The funny thing is

The funny thing is:
They tried to verify if i was real customer ,
after i have written about and shared my negative experiences.
They asked trough Trustpilot to
contact them,
I was willing to do that!!
No response through email whatsoever.
So, this time i tried a different approach;
I contacted them through Telegram.
Well, guess what:
They just string me along and deffer with answers like:
Wait for an email with photo,
I have been waiting for almost a month now!!
My conclusion:
It is scam and i will never receive my package
Like i said before i should not have trusted a company in Russia!
Goodbey €94

October 9, 2025
Unprompted review
Ru-Pills.com logo

Reply from Ru-Pills.com

Hello! If you can't wait, please request a refund at info@ru-pills.com

Rated 1 out of 5 stars
Verified

I still have not received my product

I still have not received my product, I know that can be due to US shipping issues.

August 23, 2025
Ru-Pills.com logo

Reply from Ru-Pills.com

Hello! Unfortunately, the Postal Union has discontinued delivery to the US as of August 26th.
You're right, this is beyond our control, and we'd be happy to continue helping people in the US.

Rated 1 out of 5 stars
Verified

I feel like I was scammed

Placed an order and given a tracking number in August 2025 and I am still waiting for the package. Tracking number still has it in Russia. I feel like I was scammed and will never get the package. I know it is not the company that controls the mail but after 8 weeks you would think it would have made it out of Russia.

August 21, 2025
Ru-Pills.com logo

Reply from Ru-Pills.com

Hello! You placed an order on August 19th, and we shipped it on August 21st.
Tracking number: RS031010484RU
https://parcelsapp.com/en/tracking/RS031010484RU

Trump imposed tariffs on August 26th (https://ru-pills.com/usa), which caused the U.S. Postal Union to stop delivering to the US and your package, which is why it never arrived.
This is beyond our control; we fulfilled our obligations in full, photographed your order, and shipped it with the tracking number.

We will reship it at our expense when delivery to the US resumes.

Rated 1 out of 5 stars
Verified

DIDNT RECIEVE THE PRODUCTS AT ALL

DIDNT RECIEVE THE PRODUCTS AT ALL. ONE MONTH WAITING

August 21, 2025
Ru-Pills.com logo

Reply from Ru-Pills.com

Hello! Your package was shipped on August 21st, tracking number: RS031010498RU
Unfortunately, your package was rejected by customs.
We've resent your parcel at our expense in accordance with our terms. New tracking number: RS031010555RU
https://parcelsapp.com/en/tracking/RS031010555RU

Rated 1 out of 5 stars

This is a scam, and I will not be receiving my parcel because it’s not leaving Russia.

This is a scam, and I will not be receiving my parcel because it’s not leaving Russia. I placed an order (#6937) for about £100, and both of my orders (#116011 and #115983) were rejected by Russian customs and sent back to Ru Pills:
Tracking: RS018651245RU
Tracking: RS005192850RU
The last communication I had with them was 10 days ago, when they instructed me to wait; however, it’s clear that shipments are not leaving Russia due to ongoing political issues there. I'm unable to determine if they are genuine or if this is a scam, but so far, I have received neither a refund nor any parcels. I strongly advise against ordering anything from Russia!

September 18, 2025
Unprompted review
Ru-Pills.com logo

Reply from Ru-Pills.com

Hello! Your orders were rejected by customs. We are investigating the situation and will reship your orders at our expense in accordance with our terms.

Rated 5 out of 5 stars
Verified

Great Service

Placed an order and received in 36 days, parcel arrived as expected. Customer service responded quickly and provided all the details I needed. Overall, a smooth experience, about one month payment to your door.

September 2, 2025
Rated 1 out of 5 stars

Avoid - it’s a scam

I think it’s a scam - nothing arrived

They claim to send it - the. Make tiny mistakes in Adress probably send a postcard or singing then they fake customs photos and some tracking site.

Nothing ever arrived

Ordered twice as needed the medicines.

You pay with crypto :) so guess what - I knew but had to try as some other and write reviews

So AVOID it is a scam!

They are trying to get it deleted and then breach GDPR.

I made two orders and they did the same .

I hope this review helps others avoid this company.

They cannot write addresses to the clients so they send something

But it will never arrive

Absolutely scam

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

Scam avoid ru-pills.com

May 15, 2025
Unprompted review
Ru-Pills.com logo

Reply from Ru-Pills.com

Hello! We have requested details from you through the Trustpilot administration and have not received a response from you.
We believe this negative review is not true.
You can always contact us to tell us more about your experience.

Rated 1 out of 5 stars

Beware they are scammer

Beware: it's a lie. They will send nothing to you.

they are scammer,

April 11, 2025
Unprompted review
Ru-Pills.com logo

Reply from Ru-Pills.com

Hello! We have requested details from you through the Trustpilot administration and have not received a response from you.
We believe this negative review is not true.
You can always contact us to tell us more about your experience.

Rated 5 out of 5 stars

Puerto Rican Ru Pill Experience

My experience with Ru Pills was great! They were responsive and reliable during the shipping and delivery process, furthermore what made Ru Pills different from the rest of the online pharmacies I researched was the wide range of meds available, along with affordability, I would 100% recommend their service. Thank you for the work you guys do : )

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

ru-pills.com Will be ordering again

I honestly didn't think it would work and that I would get my order but I did and they are legit. He really did exactly what he said he would. He sent me a photo of my order (I thought, "cool, doesn't mean it's his photo and that he'd actually will send it"), then tracking (I thought "alright let's see if there's really something to track") and indeed I could track the package. Not going to lie, it took a long time to get here but that was to be expected. I really wasn't convinced until the package was here, I opened it up and indeed, my legit order was in there including a sweet addition of a chocolate as a gift. It was perfectly packaged and it made it with no issues through the long transit. It may be a bit of a pain to buy at the moment given the state of things but it's worth it and you do get exactly what you order.

December 20, 2024
Unprompted review
Show reviews in all languages. (19 reviews)

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