Rowen Homes Reviews 2,700

Quality item but much smaller than expected, so disappointed. A size clearly stated would have helped, but then I wouldn’t have bought it.

Beautiful items delivered quickly! Love, love, love the cream faux fur storage basket trio and LED gold pillar candle! Excellent quality and arrived the very next day in perfect condition! All in al... See more

A Beautiful item, and a welcomed gift. unfortunately original item got damaged in the post but Rowen Homes team replaced this very quickly, resolving the issue in minutes when it was a postal damag... See more

We have bought side tables, door mats and a bed from Rowen since moving into our new house . The communication (human )if needed not a robot chat is excellent The goods arrive on time with clear inst... See more

The product I ordered was perfect, just as advertised, however when it arrived it wasn`t quite what I wanted. The returns process was a nightmare, I felt like they were very unhelpful, didn`t want m... See more

I bought a beautiful ornamental orchid I’m really pleased with. There was a delay with the delivery which was resolved by Caroline who was very helpful. Her communication and what to expect was sp... See more

My parcel ended up bwing sent ack by Dpd after being delivered to the wrong address, Jenna was very helpful with my experience with Pink Boutique and I can't wait to order again. They helped me asap... See more

Lauren’s customer service was fantastic. Extremely helpful and very friendly. We placed an order in your gorgeous shop for a beautiful bed with matching head board panels, a sofa with matching foot... See more

The products I received were packaged safely, the delivery driver was ever so nice & nothing was a problem. He called me when i left the house & happily put the box in a safe place. The products are a... See more

Recently bought a rug and cushions for my living room. The products I have received are absolutely beautiful and are worth every penny. The girls are great, very helpful and professional. Will definit... See more

I recently had a delivery of 3 items from Rowen Homes. The items were exactly as I hoped and looked lovely on my new media wall. 2 pearlescent bears and a cream bubble dog. When the item was unpacke... See more

This is down to Caroline she an amazing customer experience representative . She goes the extra mile , so lovely and approachable. ROWEN homes are lucky to have her . Thank you for everything x

Love the item, Christmas present, looks and feels like quality and value for money, prompt and professional service from seller also

Called into store, to try sort a pending order out, Caroline could not have been more helpful, really went the extra mile for me to get everything sorted. Will definitely shop in Rowen Homes again, ap... See more

I frrequently shop at Rowen Homes for my interior needs and am always amazed by their incredibly fast delivery. Their carefully curated products beautifully enhance any space. I’ve tried many high-end... See more

Amazing! I called into store and the staff there were so attentive and listened while I was incredibly indecisive! I ended up going for the individual wall panels, divan bed base and matching stool f... See more

I ordered an egg chair over 3 weeks ago. After reading excellent customer service I believed Rowen Homes would be good to contact. I contacted after 2 weeks to find out where my order was as had... See more

I ordered five stems of blossom they arrived quickly on time and well packaged and are absolutely beautiful! I have a large bowl/planter and they will look beautiful in it for spring next year. Fant... See more

Wonderful customer service. From ordering the paint to delivery it was about 28 hours! Took a chance on ordering a 2.5 L pot although I hadn’t previously used a sample pot but what a gorgeous col... See more

Great service, really happy with our purchase, really good quality too. Will definitely order more products, thank you!

I believe that you can always trust a company who provides excellent service when you contact them with a potential issue. Caroline from Customer Service actively listened to my questions about the... See more

We purchased two items but one was not as advertised. We contacted Jenna there who was sympathetic and could see our point of view. She is not only correcting the advertising error to save future con... See more

I have renovated my house and bought almost all our furniture and soft furnishings from Rowen homes. The staff in store are above excellent , Lauren and Evie have spent hours helping me. I have also r... See more

The customer services advisor who dealt with us was absolutely first class being there at every step from order to delivery. Even when the goods were delivered and we had to return them Caroline di... See more

Excellent experience with Rowen Homes so far. We have ordered a bespoke bed through Jenna, who has been knowledgable, helpful and friendly throughout. Very are very excited about receiving our fabulou... See more

Jenna from customer service dealt with my query promptly and very professionally, keeping me updated on the progress of my request and then some! Exactly how customer queries should be handled. Becaus... See more

I have had such a great experience with Rowan Homes I have made three separate orders in a many weeks! The items are beautiful and reasonably priced, postage is next day and I have been very happ... See more

Placing my order was really simple , very quick and efficient, fast shipping and delivery and the quality of the wallpaper I ordered is fantastic . It looks beautiful on my walls . I would purchase it... See more

In the past, I have ordered small items, which have been packed well, but these days, they are literally thrown in a box, without any packing, tissue paper etc Also, the CREAM hydrangeas, are actuall... See more

I would just like to thank Rosie for her excellent customer service when an item i purchased was broken in transit. A replacement is on its way to me already. Many thanks

Customer service was absolutely fab. Jenna took ownership of my query, understood my situation, called me back, then provided an update along with a very positive outcome. Couldn’t get better cust... See more

the team have gone out of their way to help with a non standard issue and resolved it perfectly. Jess was incredibly helpful and any company that still pick up the phone are like gold dust these days.... See more

I’ve made several orders on Rowen homes & some items are really lovely like in the photos but the £119 rug purchased just under a year ago has completely faded and looking at other reviews it’s not ju... See more

We were unsure of the colour and the lovely Sales Assistant Megan was able to email us pictures in different lighting that may be more true to life and was also able to provide us with a discount code... See more

Super quick delivery, so impressed with every item I ordered. Such lovely quality at a good price. Cannot wait for our house renovations to be finished and then I’ll be back for lots more!

I bought two chairs from rowen homes and they arrived very fast. I was disappointed since when they arrived they did have some marks on them and chips on the legs however I wrote to customer service a... See more

It is first time I’ve ordered from Rowen and would like to mention Caroline at customer services was very helpful and clear instructions given over the phone when I called regarding a return for one... See more

The delivery guys were amazing Sal and his colleague did everything cleared up all there's took it away very respectful on my new carpets too love love my sofa

From beginning to end, the service was outstanding, and the paint quality was exceptional. We used Champagne Truffle for our living room and hallway, and it looks absolutely stunning. Even our painter... See more

Waw this Nublla Rug is absolutely stunning it looked a little dark compared to the picture on site but now it’s down it looks amazing and when the light catches it it just shines very happy will defi... See more

Staff very helpful. One girl looked like she was training another and was really nice to her also, giving her time and patience. Excellent choice and they let you look around at your leisure which ol... See more

I ordered the Gold Cherries which were delivered very quickly and WOW im so glad I ordered them. The are stunning! A real showstopper to my kitchen.

Spoke to Rosie who was really helpful and sorted my issue straight away. Really happy with my purchase and experience today. Also some lovely items so ill be re ordering again:)

Fantastic shopping experience great website super quick delivery and what a gorgeous product. So pleased I bought them for myself and my daughters homes!!

Had a nubla rug size 200 by 290 off Rowen homes the rug ordered was said to be cream & silver metallic rug nice rug but it’s nowhere near cream & silver it’s more like beige and grey not cream and... See more

Only ordered a small item from Rowen which was a Balloon Dog Keyring and it arrived in good condition in a very short time. This is a lovely website and have ordered one or two things before but would... See more

beautiful sofa, excellent quality. Delivered with care and consideration. we are thrilled with the sofa and coffee table.

Absolutely beautiful pieces for my new home!!!! Love love love !!!!