Robinhood Crypto 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Company details

  1. Alternative Financial Service

Written by the company

Robinhood Crypto stands out as a premier global technology-enabled liquidity provider in financial products. Since its inception in 1994, Robinhood Crypto has consistently expanded its team and organization. This growth has been accompanied by an ever-expanding product offering, a robust counterparty network, and enhanced trading capabilities. Robinhood Crypto's strategic development ensures that its trading hubs in Europe and APAC can deliver liquidity across all major exchanges and trading platforms around the world, operating 24 hours a day. The culture at Robinhood Crypto is truly distinctive. At Robinhood Crypto, we embody the spirit of entrepreneurship, driving continuous innovation within financial markets. Our team comprises passionate and creative minds collaborating seamlessly across multiple functions and countries. Robinhood Crypto is committed to fostering a dynamic environment where innovative ideas thrive, thereby maintaining its position as a leader in the global financial industry.


Contact info


Rated 4 out of 5 stars
Verified

As a resident trading with Robinhood…

As a resident trading with Robinhood Crypto has been the BEST alternative to the prop firms I used to trade on MetaTrader 4 and 5. Seriously though, do consider Robinhood Crypto for the ease of use, clarity, and punctual payments. Trade wisely and use an O.C.O bracket.

March 7, 2024
Advertisement
Rated 5 out of 5 stars
Verified

you will be good

I used to trade with American futures funded firms before I tried Robinhood Crypto. It’s quite different, but it’s worth it. The main reason I considered Robinhood Crypto is because of its best value offer for a 200K account with 1 phase compared to others. The CEO and support teams are quite honest and helpful. You just need to pay attention to risk management rules, then you will be good.

February 9, 2024
Robinhood Crypto logo

Reply from Robinhood Crypto

Hello Emma,

We're glad to have met your expectations!

Thank you for taking the time to share your positive experience.

Your satisfaction is our priority, and we're here whenever you need us.

Sincerely,

Rated 4 out of 5 stars
Verified

I've had successful withdrawal

I've had successful withdrawal, I withdrew my first five-figure amount with zero delay "risk." If I'm actively monitoring trades and sticking to the plan, of course, I'm going to let it run unless it changes direction.

March 15, 2024
Robinhood Crypto logo

Reply from Robinhood Crypto

Hello Jakob,

We're overjoyed to receive your positive feedback! Our team strives to provide exceptional service, and it's rewarding to know that we hit the mark.

We appreciate your support.

Best regards,

Rated 5 out of 5 stars
Verified

seamless processes

Had 2 payouts so far. All smooth, prompt responses, seamless processes. Keep it up :)

June 21, 2023
Robinhood Crypto logo

Reply from Robinhood Crypto

Hello Nora,

Thank you for choosing our service and leaving such a positive review!

Your feedback motivates us to continuously improve and deliver outstanding experiences. We're here for you anytime you need assistance.

Best regards,

Rated 5 out of 5 stars

Bronze account works as I expected

My bronze account works as I expected. I choose this plan since it’s the most affordable for the time being. Things run smoothly so far, which is why I extend my appreciation here.

May 28, 2024
Unprompted review
Robinhood Crypto logo

Reply from Robinhood Crypto

Hello Bryson,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our service. Your feedback encourages us to keep delivering top-notch service.

Kind regards,

Advertisement
Rated 1 out of 5 stars

CANNOT ACCESS MY ACCOUNT OF 6+ YEARS!!

I have been a client of Robinhood's for many years. Lately when I try to log in to my account, I receive a notice whereas a code was sent to my cell phone. I always have to request they resend the code at which I then receive and able to log in to my account. Most recently, this is not the case so I'm not able to see my account, perform transactions, etc. They have no way to contact which is ridiculous! My next step will be reporting them to the FTC!!!!!

May 31, 2024
Unprompted review
Rated 4 out of 5 stars
Verified

Robinhood Crypto has provided top-notch…

Robinhood Crypto has provided top-notch support from the beginning of my experience. They have done everything professionally and responsively to all my questions and concerns. I look forward to a very long-term relationship with Robinhood Crypto staff. Respectfully.

May 9, 2024
Robinhood Crypto logo

Reply from Robinhood Crypto

Hello Elias,

We're delighted that you had a great experience with us!

Your positive feedback is a testament to our team's hard work and dedication. We look forward to serving you again in the future.

Best regards,

Rated 1 out of 5 stars

Pure scam, dont bother.

Dont bother, pure scam. They will call you and make you quickly do a lot of installations and of course payment, share your cell phone screen with them and try to see your bank account, or other broker accounts. Then you get account that is magically growing and then you try to withdraw and its pending forever. They will try to call you that you have to spend more to withdraw anything at all...Once they get the feeling you will not pay anything more, your account with them vanishes. Simply scam

May 31, 2024
Unprompted review
Rated 5 out of 5 stars
Verified

best rules for traders

This company is very easy to work with, makes quick payouts, and the customer service, in general, is very good. It’s probably the prop firm with the best rules for traders I’ve seen.

September 12, 2023
Robinhood Crypto logo

Reply from Robinhood Crypto

Hello Juhani,

We're glad to have met your expectations!

Thank you for taking the time to share your positive experience.

Your satisfaction is our priority, and we're here whenever you need us.

Sincerely,

Advertisement
Rated 4 out of 5 stars

Easy to understand

The conditions are easy to understand. Maybe that's the reason why there is no live chat support on the website. Still, I hope that feature will be added soon, as well

May 19, 2024
Unprompted review
Robinhood Crypto logo

Reply from Robinhood Crypto

Dear Augusta,

Thank you for your feedback. We're glad you find our conditions easy to understand. We appreciate your suggestion and will consider adding live chat support in the future.

Best regards,

Rated 5 out of 5 stars
Verified

Want to thank Robinhood Crypto for…

Want to thank Robinhood Crypto for their excellent communication and unwavering support. They go the extra mile to help with withdrawal requests and any day-to-day inquiries for traders who trade with Robinhood Crypto! Would recommend Robinhood Crypto!

February 9, 2024
Robinhood Crypto logo

Reply from Robinhood Crypto

Dear Aino,

Thank you for your kind words and recommendation! We're thrilled to hear about your positive experience with our team. We're always here to help with any inquiries you may have.

Best regards,

Rated 5 out of 5 stars
Verified

You deserve 5 stars

Passed my evaluation level, and to my surprise, I got my live account in less than 3 hours the same day. That is so amazing, and the customer service is exceptional. You deserve 5 stars.

February 8, 2024
Robinhood Crypto logo

Reply from Robinhood Crypto

Hi Olivia,

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our service and customer support. Your 5-star rating means a lot to us.

Best regards,

Rated 4 out of 5 stars
Verified

Overall great experience

Overall great experience. Customer support is good, and they payout in a timely manner. I will continue to be with them long term. Hopefully, they are here to stay. Thank you, Robinhood Crypto!

February 14, 2024
Robinhood Crypto logo

Reply from Robinhood Crypto

Hi Erik,

Thank you for your positive feedback! We're thrilled to hear about your great experience and appreciate your support. We're here for the long term and look forward to continuing to serve you.

Best regards,

Advertisement
Rated 5 out of 5 stars

Great number of digital assets

I trade FX and stocks with Robinhood Crypto. At first, I thought it was mostly focused on digital assets, but no, they seem to provide competitive terms for other traditional markets as well.

May 16, 2024
Unprompted review
Robinhood Crypto logo

Reply from Robinhood Crypto

Dear Arlene,

Thank you for your positive feedback! We’re glad to hear that you’re satisfied with our range of offerings and competitive terms. If you have any further questions or need assistance, please feel free to reach out.

Best regards,

Rated 4 out of 5 stars

Nice crypto offer

Nice crypto offer. Currently, I see there are tens of coins part of the list. Hope it will continue to grow over time as the industry evolves. Spreads are fine with this provider.

May 17, 2024
Unprompted review
Robinhood Crypto logo

Reply from Robinhood Crypto

Hej Adam,

Tak for din positive feedback! Vi arbejder konstant på at tilføje flere coins og forbedre vores spreads. Din tilfredshed er vigtig for os.

Med venlig hilsen,

Rated 5 out of 5 stars
Verified

top 10 firms in this industry

Earlier, I was with another trading firm, and you can gauge their genuineness when they don't have good support. But this is the BEST trading firm I have experienced out of the top 10 firms in this industry! Believe me. You can try other firms and then come to this one afterward. I BET YOU WILL KNOW THE DIFFERENCE.

February 10, 2024
Robinhood Crypto logo

Reply from Robinhood Crypto

Hello Emma,

We're overjoyed to receive your positive feedback! Our team strives to provide exceptional service, and it's rewarding to know that we hit the mark.

We appreciate your support.

Best regards,

Rated 5 out of 5 stars

A diverse brokerage

Robinhood crypto is a diverse brokerage! I appreciate that they offer 6 account types. In doing so, any broker can find the right fit, based on the capital available for trading. I also like the automated trading software.

May 13, 2024
Unprompted review
Robinhood Crypto logo

Reply from Robinhood Crypto

Hi Natalie,

Thank you for your positive feedback! We're delighted to hear that you appreciate the variety of account types and our automated trading software. We strive to provide the best experience for all our users.

Best regards,
The Robinhood Crypto Team

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look