Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate that the company values user feedback in the development of its products. People highlight the excellent quality and reasonable price of the products, especially the brushes, which are considered essential for daily makeup routines. Consumers also value the wide variety of products available. The fast delivery service and careful packaging have been mentioned as positive aspects of the shopping experience. Furthermore, shoppers appreciate the company's ethical approach, integrity, and dedication to constant improvement based on customer opinions. The website's user-friendly navigation and the unique concept store idea are also well-received.

Based on these reviews

Rated 5 out of 5 stars

I feel confident building bridges between Rephr and the over 40/50/60 community. Gen X needs to utilize tools that will make applying people effective, pleasant, and a true difference in how cosmetics... See more

Rated 5 out of 5 stars

After seeing a few YouTubers use rèphr I decided to try the eyelash curler (thank you Nikki La Rose) and highlighter brush. Shipping took less than two weeks to arrive. I absolutely love the curler... See more

Rated 5 out of 5 stars

This was my first purchase of Réphr brushes, but I have known about them since they first started. I love Kumano Fude and special brush shapes, but Répher previously only had shapes and bristle types... See more

Rated 5 out of 5 stars

I was very sceptical about this brand at first. I had few brushes made in Japan already from a different brand but when i came back to repurches some of them i couldn't find them anymore. That forsed... See more

Rated 5 out of 5 stars

I loved being able to get a discount just to provide them with feedback about their product. It only shows how much the brand cares and how much they strive for perfection. Also, when my account had a... See more

Rated 5 out of 5 stars

The Rephr Brush are designed with precision and versatility in mind. The bristles are incredibly soft yet dense enough to pick up the perfect amount of product without fallout. The design and balanced... See more

Rated 5 out of 5 stars

The email communication is great as I’m notified of launches and shipping. Never spammed with daily marketing. The website is seamless to navigate and purchasing made easy. Can’t beat the pricing offe... See more

Rated 5 out of 5 stars

I’m absolutely impressed with the concept store! I’ve never seen anything quite like it, and it makes me eager to return and discover more of their unique creations. The fact that the brushes are hand... See more

Rated 5 out of 5 stars

I found the website easy to navigate and visually appealing. I love the Concept Store. It is a really cool idea to offer a discount on brushes being tested out. I loved that. Providing feedback wa... See more

Rated 5 out of 5 stars

This company seems to really care that you are satisfied with their products. The brushes are affordable and well-made. There is a brush for any cosmetic routine and especially good ones for eye makeu... See more

Rated 5 out of 5 stars

I saw a professional makeup artist on TikTok promote these makeup brushes as she uses them as well. I wanted to give them a try. They’re very affordable, perfect density and softness to apply conceale... See more

Rated 5 out of 5 stars

I've purchased from rephr mutliple times and it's always gone seamlessly. Wonderful brand with extremely well made products that will last you for years and years, yet at affordable prices. Highly rec... See more

Rated 5 out of 5 stars

I’m new to the brand, was referred to them by a YouTube video. So far I’ve tried 2 different eyelash curlers and 2 brushes and I absolutely love them all. Cannot wait to try more products. Pricing is... See more

Rated 5 out of 5 stars

Purchased the Alexandra Anele set. If her brush is reissued, I would purchase again to use with powder blush. I’ve been using it with powder bronzer and contour and don’t want to mix complexion with c... See more

Rated 4 out of 5 stars

The brushes feel very nice, soft but firm enough for application & blending, on my very sensitive skin. Also, I like the shape and effectiveness of rephr brushes designed for specific uses. Some I'd... See more

Rated 5 out of 5 stars

My order was taking too long to process at the border. I reached out to rephr and they gave me such a prompt response, in ever had any company respond back in such an efficient manner. They shipped ou... See more

Rated 5 out of 5 stars

The foundation and concealer brushes are soft and luxurious. Makeup glides on and a small amount goes a long way. Best concealer brush I have ever used. My parcel arrived shortly after ordering, no pr... See more

Rated 5 out of 5 stars

Rephr delivers a superb product. They are welcoming of honest feedback that makes the difference in their offering. And, the pricing is welcome for the quality. A shout out to their eyelash curler... See more

Rated 5 out of 5 stars

Rephr has beautiful, very useful brushes and other products. All items I purchased were found on YouTube, and after using them for several weeks, I feel they’re as good as the videos online suggest. I... See more

Rated 5 out of 5 stars

These are some of the best brushes and tools I've ever used. I saw this originally through a beauty influencer on tiktok and didn't believe they'd be as good as they said, but they were right. I would... See more

Rated 5 out of 5 stars

I always have a great shopping experience at rèphr. I love the concept shop and how seriously they take feedback. If all shops concerned themselves as much as rèphr does about customer opinions, shopp... See more

Rated 5 out of 5 stars

Easy check out and selection process. I think if the products included in the sets could have links to the individual brushes for more information, I would find that very helpful. But overall - great... See more

Rated 5 out of 5 stars

It was so nice to be able to test a brush for a cheaper price and get such nice quality brushes! They remind me of the very famous, very EXPENSIVE Japanese brush brand. You can tell these have been mo... See more

Rated 5 out of 5 stars

Heard about Rephr brushes from Alex Anel when she mentioned her brush. Then found the concept store on home page. Great way to try new brushes. Selecting the brushes was very easy customer friendly. T... See more

Rated 5 out of 5 stars

These brushes are very nice quality. I would prefer to keep them for personal use, because they are on the smaller size. I am an esthetician and makeup artist for bridal and special occasions and was... See more

Rated 5 out of 5 stars

Loved the experience. I've bought two times from rephr. The first time was very interesting because they had a bug on the checkout page that wouldn't let me purchase the discounted brushes, but a very... See more

Rated 5 out of 5 stars

Rephr never fail to deliver fast, yet quality brushes. Their quality is second to none. I've never had a problem with the shipping, it's super fast, and reliable. The brushes are just as good. I'l... See more

Rated 5 out of 5 stars

Love the brush! perfect for applying liquid foundation. Super soft and large for quick application. Left no streaks. Also, loved the size of the concealer brush the shape and angle. The brush makes i... See more

Rated 5 out of 5 stars

I've had an amazing experience using Rephr 10/10 collection brushes, and they have quickly become an essential part of my daily eye makeup routine. The quality of these brushes is superior, surpassing... See more

Rated 5 out of 5 stars

This is the ABSOLUTE FASTEST I have ever received an international shipment. I have ordered hundreds of products from the US, UK and Asia but never has a shopping & shipping process been this seamless... See more

Rated 5 out of 5 stars

Quality of your products are unmatched. Only constructive feedback I can think of is to better show the size of all of your brushes by displaying it against someone's face or hand so we can visually s... See more

Rated 5 out of 5 stars

The quality of the brushes can't be compared. It's number one out of all the brush sets I've tried and tested. Absolutely amazing! Shopping was easy and absolutely love the idea of the concept store a... See more

Rated 5 out of 5 stars

Found Rephr online while looking for a new eyelash curler…..love the eyelash curler and the two eye shadow brushes and the brush soap I also purchased. I also love that they offer discounted prices... See more

Rated 5 out of 5 stars

Having moved on to better quality eyeshadow, I'd been thinking about better quality brushes. Unfortunately Japanese brushes are very costly, and not all suppliers ship to the UK now. Then I found Reph... See more

Rated 5 out of 5 stars

I am so thrilled to have found a company and a product that makes quality brushes from natural hair. As a professional make up artist real hair is the utmost in quality tool ingredients to deliver the... See more

Rated 5 out of 5 stars

Products shipped to Portugal and everything arrived exactly as expected. The package came fairly quickly, didn't have to pay duties and it didn't get stuck in customs, nor was anything damaged. The pr... See more

Rated 5 out of 5 stars

I really love the concept store idea, Rephr has been a great shopping experience and I always come back to see what deals and nee products. It seems everything they do is amazing quality, nothing is c... See more

Rated 5 out of 5 stars

The offers of the brushes with discounts is a unique process. Upon receiving the brushes, I loved them so much that giving feedback was second nature to ensure the brand can gain more recognition. The... See more

Rated 5 out of 5 stars

I have been excited to buy rephr products for a while and I'm so glad I've finally pulled the trigger. The products have exceeded my expectations. The website is easy to navigate, though I do wish... See more

Rated 5 out of 5 stars

I love what Rephr is doing and how their brand resonates with me. They are really constantly trying to improve on their products using real customer feedback. They make great products and they make it... See more

Rated 5 out of 5 stars

I absolutely adore that Rephr gives the opportunity for a discount if you review the products! What a genius idea! I truly feel as though they actually listen to the feedback as well. My shopping g ex... See more

Rated 4 out of 5 stars

I have always heard about this brand of brushes from different content creators and wanted to try it myself. They were definitely right! Very good quality brushes, I have already washed them several... See more

Rated 5 out of 5 stars

Every brush and tool I have purchased has been of the highest quality. I use them for personal and professional use and are my go to tools. Shipping time is great and I have never had an issue so I c... See more

Rated 5 out of 5 stars

Rephr is a great company that values its customers, their opinions, their feedback, and their time. I have had an exclusively positive experience. Their reduced prices in exchange for customer reviews... See more

Rated 5 out of 5 stars

The ordering process is a breeze – just a few clicks and you've got your items in the cart. This website is an absolute pleasure to use! Right from the start, the navigation is incredibly user-friendl... See more

Rated 5 out of 5 stars

My purchase was shipped promptly and arrived well wrapped and in perfect condition. I appreciate the full size moisturizer I received as a gift and the little metal thingy they added so I could make s... See more

Rated 4 out of 5 stars

I submitted feedback that I didn't like the number 1 brush because it didn't function to serve the intended purpose and I used it for something else. It was a medium review, not scathing. I got a repl... See more

Company replied

Rated 5 out of 5 stars

I have pretty much switched over to using all Rephr brushes now and couldn’t be happier with both the quality and price. I have now multiple eyeshadow, foundation, powder and detail brushes in my coll... See more

We perform checks on reviews


Company details

  1. Health and Beauty Shop

Written by the company

rephr designs world-class products by crowdsourcing customer input. through our signature concept store, anyone can get access to our products at reduced prices, as long as they're committed to providing honest feedback. the first product we designed with the community is a collection of natural hair makeup brushes that are handmade in Kumano, Japan.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Amazing brushes!

The quality of the brushes is amazing, and I really love the discount/feedback program! I have only ever used drugstore brushes but was pleasantly surprised by the jump in quality! I can do my makeup so much faster and easier. The shipping was also very fast.

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great brand

This was my first purchase of Réphr brushes, but I have known about them since they first started. I love Kumano Fude and special brush shapes, but Répher previously only had shapes and bristle types that I already had in my rather large collection. Now, that has changed since they put out an amazing limited edition collection! I'm so glad that I purchased these brushes because they are truly a gem to have in my collection and are quite special. I'm so glad that this brand is listening to its customers and continues to grow in a great direction! I hope they will have more limited edition collections like this! The shipping was fast, and the packaging was amazing! Thank you, Réphr!

September 30, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look