Arch Red Sky Insurance Reviews 336

We got a full refund for a weather-cancelled trip. The claim process was easy. The only downside was getting a paper check in the mail when I had requested an electronic deposit and having to wait... See more

The claim process online was easy enough, but required a lot of scanning in of documents and submitting. After everything was submitted a 2nd request for more documentation to be filled out by the phy... See more

I am thankful my claim finally came through. I had to jump through a lot of hoops to get the return, but I guess there are a lot of dishonest people out there who would try to scam a company like this... See more

I was able to file my claim easily. The document upload system worked well. Communication from the insurance company was clear and efficient. Updates on the claim status were timely and I received... See more

We were really looking forward to our vacation rental. Due to health issues, we had to cancel our trip. Thankfully we had purchased the travel insurance. Red Sky's claim process on their website told... See more

Very quick and easy service. Having our vacation postponed due to evacuations and having to stay extra days in hotels was eased by the knowledge we would be receiving a check shortly! Thank you.

The response from Arch Red Sky was quick and we received a full refund promptly. The only hassle was on our end - getting Urgent Care to complete a form (which they lost), but we went to our primary... See more

I made reservations at a condo in Florida and purchased insurance through Arch Red Sky. A week before my travel was to start I became ill. The illness cleared up, but my doctor scheduled tests... See more

I was very much looking forward to a nice relaxing week at the beach. The day before our departure I fell, broke my left arm, tore the meniscus in my right knee, and cut my face, leaving me totally i... See more

Red Sky Insurance's claims format was easy to understand and to complete. They were quick to come to a decision and to process our claim. I would recommend this company to all travelers.

Excellent customer service. I have never dealt with such a friendly, helpful, and timely insurance company. Red Sky certainly took the sting out of having to miss my vacation.

Filling in the Claim document and filing online was a little tricky but the telephone assistance made it easy. The check arrived in the mail a few days later. This travel insurance is worth it.

I recently filed a trip cancellation claim with Red Sky. Their claims team responded quickly, and I received the refund within a couple of weeks — a relief considering the stress of the situation Howe... See more

I was pleasantly surprised by how quickly and clearly my claim was handled. The online submission process was straightforward, and the customer service team guided me every step of the way with patie... See more

Two months after Hurricane Helene flooded out our vacation, our refund check arrived. I had to make many calls and emails to get satisfaction from Red Sky. After filling out many forms, RedSky jolted... See more

Quick and easy claims process, submitted the correct forms and claim was paid promptly. Will be purchasing insurance again on our next trip

RedSky is always recommended for trips that carry risk. They are fast and accurate with claims as well. Highly recommend.

The Arch Red Sky experience was painless. The paper work was easy. The people, via email, keeped me informed during the whole process. When I needed a fax number to send information to them, no pr... See more

Very friendly and courteous representatives. Made several phone calls and satisfied with results.My calls were in the first and second weeks of July. Good results via emails on August 18(x2... See more

Yes, I thought I'd get the run around and have a problem with payment after my trip delay but I was able to speak with a real person each time I called, the wait was not too long on hold, and the rep... See more

I’m 80 years old and quite honestly I’ve never experienced such a professional insurance firm as yours. You are to be commended for your expediency and constant communications. Maxwell, who represent... See more

The company helped me get the correct forms to them. After that they were reviewed, a decision made and a check was in the mail. I will always use RedSky traveler’s insurance any time I travel.

I'm so glad I purchased travel insurance through Arch Red Sky Insurance. Although being mandatorily evacuated because of a hurricane isn't fun, Arch Red Sky made claiming my reimbursement painless.... See more

The website was easy to navigate. It was easy to start my claim. And the decision was made very quickly. The person I communicated with (Sue) was great. She responded to all my questions very quickl... See more

I had never used Arch Red Sky Insurance and was impressed with the service I received. Shortly after filing my claim, I received an E-mail telling me the claim had been received and throughout the pr... See more

our trip was canceled to Florida due to the hurricane Milton I requested a refund by check. the claim was processed very quickly and approved with the check being sent out quickly. I highly value thei... See more

People(me) tend to have a preconceived idea that insurance companies try not to pay claims. Fortunately, Red Sky asked for a few documents and then the decision to honor my claim was approved. They... See more

We had a medical emergency and we had to cancel last minute. They refunded our money in a short time. Thank you.

We had great a great experience with Red Sky Insurance. The template was easy to complete and upload needed documents. They sent updates at least weekly. Start to end time was 2 1/2 weeks when the... See more

We generally purchase this travel insurance. This is the first time I filed a claim. Customer service was very responsive. The claim process was clear and straightforward. My claim was approved and I’... See more

Very easy to file a claim. Promptly reviewed, approved and paid. We file our claim online. This was a very easy process and expedited much quicker than we expected. I highly recommend Arch Red Sky... See more

Easy to make a claim, good communication as to where the claim was in the system, everything was processed quickly and check received within a couple of weeks.

Everything went smoothly. The paperwork was straightforward to fill out. The website used by Red Sky is straightforward to use and if you have a problem, assistance is available by phone—friendly and... See more

We cancelled part of our trip due to a death late 2024. We just received our refund mid March 2025. So yes, we did get our refund. However, it was almost impossible to speak with anyone with knowledg... See more

We were so glad we had the travelers insurance for an unexpected mandatory evacuation of our vacation rental 48 hours after arriving! The process for submitting the claim was easy. Red Sky was in cons... See more

It was very easy submitting my claim. It was processed fast and I received my check quickly. I have taken out insurance for many years when I travel to the gulf coast and this was the first time I hav... See more

I was extremely impressed with the Arch RoamRight Claim Process. Although I am a frequent traveler, I have never before needed to submit an insurance claim. The process was very easy to follow and t... See more

The claim process was easy and the response time was very acceptable! In less than two weeks I received a refund check in the mail!

I asked for an explanation of the refund and got no response. We were in the house for 40 hours. It two hours to unpack on Sunday AM and 3 hours to pack Sunday PM.

Cory was very professional and handled my problem in a very timely manner and solved it for me.

Our recent trip delay claim was handled quickly and professionally !

Prompt service and ability to understand and follow-up with concerns.

Service was quick and efficient. Check arrived in a matter of days.

Very easy process and my payment was in my account the next day.

From the onset of inquiring about insurance with Isabel through the processing of my claim with Ashlyn, found my experience with Red Sky Insurance was smooth sailing. Both Isabel ad Ashlyn were kind,... See more